Questions and Answers with Wendy Kopp

Wendy Kopp was fresh out of Princeton when she launched Teach For America, the premier teaching corps for college graduates hoping to change education and, with it, the world. Along the way, Kopp was able to prove that early career choice involving proximity to social challenges was the most fertile ground for strong leadership. Her proof of concept is the success of the program’s alumni — a group that includes leaders of education, social innovation, and government.  

Over 35 years later, Kopp is working to reinvigorate the national call to service among a generation jaded by the weight of the world’s problems and drawn to a culture, on and off campus, that puts “I” before “We.” Kopp, who is now the head of Teach For All, has recently launched Rising Generation, a campaign of sorts to change the perception about what constitutes a successful career and what it takes to be the kind of leader the world needs. 

The initiative aims to counter the declining participation among recent graduates in social impact jobs and the prevailing narrative that lucrative careers are the best path for our brightest students. In this interview with LearningWell, Kopp lays out the barriers and opportunities inherent in bringing today’s students into jobs that will change people’s lives, as well as their own.

LW: What was your main motivation in launching Rising Generation?

WK: For 36 years and counting, I’ve been obsessed with the question of how to inspire the next generation, first, to commit themselves to the work of Teach For America and, now, to the similar organizations across the global Teach For All network. Working alongside many others across the world, I think we all felt collectively like we were pushing a boulder up a hill in terms of inspiring the engagement we need for this work. 

In a way, I would think that it would be easier than ever to recruit this generation to commit two years to teach in under-resourced communities — to go through that kind of learning journey that gives them the capacity to tackle these systemic inequities throughout their lives. The challenges of the world — the inequities of the world — are more visible than ever. And yet, statistically speaking, more recent graduates are foregoing these opportunities and putting their energy towards, say, finance, consulting, and tech, than they did even ten years ago. I’m just constantly obsessed with that puzzle, and that was one factor.

“The ability for young people to assume professional responsibility in proximity to injustices is really crucial for developing the leadership we need in the world.” 

And then the second is the growing evidence we have across the Teach For All network about just how transformative those two years are for young people. That’s led me to believe that the ability for young people to assume professional responsibility in proximity to injustices is really crucial for developing the leadership we need in the world. 

Our research shows that through these two-year commitments to teach, these young people come to believe in their own self-efficacy and agency and come to believe even more in the potential of students and families in low-income communities. Their analysis of the issues they’re addressing shifts from thinking it’s more a technical fix — that more funding will solve the problem — to believing it’s a deeply adaptive systemic challenge. 

And their priorities shift. Across the world, 75 percent of these individuals of all different majors and career interests, who begin their two-year commitments to teach unsuspectingly, end up committing themselves to this mission long term. They’re working long term as teachers, school principals, school system administrators, social innovators, advocates, policymakers, and elected officials.

What that research shows us is that not only are we getting a different group of people who might not otherwise have engaged in this work and are staying with it but this experience is turning them into the leaders we need: people who have a sense of agency, who have a sense of possibility, who understand there’s no silver bullet solution and are committed to tackling the issues long term. 

Another factor, I have to admit, is my own kids. I have college-aged kids and, in spending time with them and their friends, I’ve learned more about their experiences and what they’re thinking about, and that gave me a sense of possibility that we could do something about this. 

I think it’s all of that. It’s seeing the challenges of recruiting the next generation to this work, understanding just how formative these kind of professional experiences are in generating the leadership we need in the world, and then finally coming to believe that we could actually do something about this problem.

LW: In a LinkedIn message about Rising Generation, you note that data from the Deloitte Global 2024 Gen Z and Millennial Survey showed some of those generations’ lowest–ranked considerations in deciding where to work were “its values and purpose align with my own,” “the positive impact it has upon wider society,” and “the opportunities it gives me to address social problems.” I’m guessing that was disappointing. What do you make of this, and do you think it reflects a real turn away from social impact careers? 

WK: Initially, I thought it was really surprising because there’s so much evidence that this generation cares so deeply about the challenges facing the world. I think there’s a deep concern among many, many young people that they would love to help make the world a better place. But what the latest research shows us is that they’re not thinking that the way to do that is through their jobs.

This is not a new phenomenon. The more I’ve talked to people, the more I’ve come to think of this as a societal norm. We think about our jobs like our houses. We get a job. It meets our needs, and then it’s how we do our jobs that matters — how we work with others, how we vote, and what we volunteer for that enables us to make a difference in the world. 

We need to really challenge that and help people understand that to tackle these big systemic challenges, it is going to take a whole lot of full-time, long-term work in the arena. It requires being close to the roots of the issues. It’s going to take going through the learning journey, trying things, learning from that process, and really playing the long game. 

One thing I’ve discovered is that there is such power in just naming this issue. That’s true for young people. It’s true for people at the university level. The most valuable resource in the world is the time and energy of our most educated young people, and we need to be conscious about that. We need to start thinking a whole lot more about how to make sure that their energy is tackling our biggest challenges and that these young people have the early experiences that will enable them to actually be successful in tackling those issues.

LW: We hear a lot about “sellout jobs” — this idea that our highest performing students are just being funneled into higher paying careers at the expense of doing good in the world or even deriving purpose from what they do. What do you think has led to this phenomenon? 

WK: There are so many different factors, but let’s unpack it a bit. Many believe this is an economic issue — that students are graduating with greater debt and greater financial burdens and are more worried about their financial futures. Those factors are real, but it’s not right to attribute this phenomenon to these factors.   

“Instead of thinking these four years are going to be a time of great exploration, they are met early on — sometimes as early as freshman year — with corporate recruiters.”

First, we should question the financial narratives that young people are telling themselves. If you really start talking to these students who are taking the “sellout jobs” and get your head around what they think their baseline salary requirement is, you’d be shocked. 

What the research shows is that students are far more likely to work in consulting, finance or technology if they are from an economically privileged background, so we can’t attribute this whole thing to the financial state of affairs. 

I think a really important factor is that these young people aren’t experiencing a campus culture that fosters deep intentionality and reflection on what they see as their purpose in life. What are their values? Where do they want to put their time and attention? Instead of thinking these four years are going to be a time of great exploration, they are met early on — sometimes as early as freshman year — with corporate recruiters.  

Before they can even think about it, here comes the very lucrative summer internships and then these two-year, post-college programs. There aren’t the countervailing forces on these campuses to create a culture of reflection and intentionality, and that’s a huge part of it. 

I will say there’s something that’s giving me hope in looking at the research and talking to young people about what matters to them, and that is their priority around learning and development. The corporations have convinced them that the path to rigor and learning is through working for their firms. One of the things we’re thinking about with Rising Generation is how we can help young people understand that if they want to be a civic leader in our country and in our world, they need to find their way to a professional responsibility that gives them proximity to the roots of the social challenges we face; only then will they gain the perspective, the insights, the relationships, and the credibility to ultimately make a difference against the big systemic challenges we face.

LW: Do you think this reflects a kind of “I” vs. “We” culture on college campuses? 

WK: We think a lot about that at Teach For All because we really believe that we need to shift the purpose of education from being about individual attainment to equipping young people to shape a better future — not just for themselves but for all of us. And I think if we don’t shift what happens in our classrooms to work towards that end, we won’t ultimately have the world that we’re all hoping for.

LW: How do you approach a problem like that?

WK: Well, this is how we see our work across the Teach For All network. The independent, locally led organizations in our network are working to develop what we’ve come to call “collective leadership” for ensuring all children fulfill their potential. By this, we mean we’re developing a critical mass of diverse people working around the whole ecosystem around children who are all on the same mission and who are reflecting and learning together and collaborating. As we develop this leadership, we’re orienting towards a vision of a world where all children have the education, support, and opportunity to shape a better future for themselves and all of us. We’ve recently launched the Global Institute for Shaping a Better Future to foster learning among leaders everywhere — across and beyond our network — who are committed to reshaping education in this way.

Wendy Kopp meets with students on a visit to a rural school in Yunnan Province, China. Courtesy of Teach For All.

LW: Do you get the sense that graduates feel as though they will get to contributing at some point in their lives? 

WK: Yes. We have to give young people some perspective that you can’t go spend 15 years working in a skyscraper and be confident that you can shift gears and know exactly what to do to tackle the social inequities in the world. You have to go through a deep learning journey to be able to do that.

LW: What is it that’s unique about the Teach For America and Teach For All experiences in this regard? 

WK: I think that Teach For America and the Teach For All network partners are giving young people a chance to attain that proximity. You’re in a classroom; you’re seeing the microcosm of the world and all its social issues play themselves out in your classroom, and you’re on the front line directly working with students and families and others in the community. Our theory has always been that this would create leaders for social change far beyond education because the issues you see in a classroom are so systemic and cross-sectoral in their nature. 

LW: What can colleges and universities do to embrace that concept and try to help students think about the value of these early, social impact experiences? 

WK: I think this is so crucial. In the early years of Teach For America, we had so much allyship among professors and career service offices and college presidents in putting the Teach For America opportunity in front of their graduates. I think over time, we started hearing from folks that they needed to be neutral — that they couldn’t offer preferences for one job choice over another. And I’ve thought a lot about that because they’re professing neutrality, and yet honestly, they’re anything but neutral. 

A lot of people — a lot of career service offices — are encouraging young people to take more lucrative paths for a variety of reasons. There are notable exceptions. I think about Michael Crow at A.S.U., who every year invites the top few hundreds of students to his house and says, “I want you to do Teach For America.” That makes a big difference. There’s a lot that universities can do to help people think about these options that might not be as present for them, given the recruiting practices of these corporations. But by and large, that’s not our experience, and that’s very unfortunate.

LW: Finding meaning and purpose in your career has proven to lead to improved wellbeing, but you don’t hear a lot about that in corporate recruiting, I’m guessing.  

WK: This is one of the reasons we’re embarking on the Rising Generation initiative. I think we need to help young people understand — really think about — what it’s going to take for them to feel successful. I think we need to challenge the common narratives around that. There’s evidence showing that your wellbeing in the workplace is the biggest factor in your overall wellbeing. If you’re feeling the sense of purpose and connectedness to people through your work and a sense of agency and you’re able to contribute positively, that’s going to have a huge impact on your mental health. 

I think about the people I know who have done work that involves proximity to big issues and have stayed the course. They are some of the most connected, grounded, and fulfilled people I know. I think we need to help young people understand the long-term consequences of those first decisions that they make. 

LW: That’s a big part of Rising Generation, I assume. What are the ways you are going about this work?

WK: We’re really thinking about how to create a norm shift in how people think about first jobs.  

We’re organizing our work in three buckets initially. One is around data,  research, and learning — understanding how this issue is playing itself out differently across different segments of campuses and different student demographics and understanding what’s influencing young people and their job choices. We are going to pursue student-led focus groups to understand and inform the path forward. 

The second is what we’re calling University Community and Learning. We’ve found our way to so many people who are working on these university campuses, from some college presidents to career service office heads to professors and thought leaders, and all who are really focused on doing something different — who are challenging the prevailing narrative and working to foster more intentionality and reflection among students. We are aiming to bring them together and build community among them so that folks can support and inform each other and think together about how to propagate these experiments. 

The third bucket is around the options themselves because if you are a college student who doesn’t go the traditional path, it can be really hard to find your way to a job that gives you the kind of proximity you would hope for. We need to make the existing options more visible and create new ones. We think there may be some real opportunities to do that. 

You can reach LearningWell Editor Marjorie Malpiede at mmalpiede@learningwellmag.org with comments, ideas, or tips.

Posted in Q&A

Invented Here | Cultivating Purpose-Driven Leaders with Julia Macias, Washington University of St. Louis

Julia Macias believes “leading is not about formal position.” She tells us “everyone, regardless of formal status, has the potential to influence and energize others towards a common goal.”

On this episode of Invented Here, Julia shares the origins of the George and Carol Bauer Leaders Academy at Washington University of St. Louis and how her program has scaled to ensure all WashU students have integrated and immersive opportunities to become purpose-driven leaders of character and capability.

This episode is a part of Invented Here, a podcast series from LearningWell Magazine and the LearningWell Coalition featuring stories of innovation in learner-centered education that fosters life-long wellbeing.

Listen now on Spotify or Apple Podcasts.

You can reach Jack Tucker, LearningWell’s strategic communications manager, at jack@learningwell.org with questions, comments, and other ideas.

Collective Wellbeing

Faculty and staff at Randolph College in Lynchburg, Va. don’t typically have resources for new campus initiatives that aren’t absolutely necessary. 

But when students at the formerly Methodist-affiliated school requested a renewed focus on spiritual life, administrators were able to answer those prayers. Renovations began on the college’s chapel, which was empty and in disrepair, to forge a revamped, interfaith space for not only religious gatherings but meditation, lectures, and performances.

The explanation for the sudden deepening of Randolph’s pockets is a share of a $3.275 million investment from the Endeavor Foundation. The two-year grant, which started in November 2023, funded the collaboration of 13 different small liberal arts colleges to develop new ways of enhancing student mental health and wellbeing. Last month, Endeavor announced it has committed another $5.22 million to launch a second phase of the project over the next three years. 

At a time when many are counting liberal arts colleges out, questioning their focus on broad intellectual development over vocational training, Endeavor is betting on them for the same reason. Its support of Randolph and peer institutions stems from a belief that their “whole person” educational approach and close-knit, engaged communities are uniquely poised to help young people find the sense of purpose and belonging that so commonly elude them. And by working together, the theory goes, the schools may push their innovation and impact even further.

“Ultimately, our hopes were to generate initiatives that would strengthen these institutions — that would showcase the liberal arts and the power of a liberal arts in a world that’s increasingly skeptical for various reasons of its value,” said Ashley Kidd, the program director of grants and research at Endeavor.

In 2016, Endeavor first united small liberal arts colleges after noticing a trend of “really wonderful, community-engaged” schools struggling against declining enrollment and finances, Kidd said. The foundation invited presidents from some of these at-risk colleges to discuss institutional issues and other developments, and the convening became an annual tradition.

Over the following years, Endeavor awarded various presidents small to mid-size grants to tackle discrete projects on their campuses. Toward the end of the Covid-19 pandemic, though, the foundation approached the larger group with a proposition: to form a collaborative of their schools with a focus on one issue of their choice.  

“The conversation turned to: ‘What do you really all need? And if we were to invest a larger sum of money in something that was a collaborative project or two, what would be the primary initiative or initiatives on your plate?’” said Lori Collins-Hall, who was involved at that point as interim president of Sterling College in Craftsbury Common, Vt. 

“The presidents very quickly gelled around student mental health and wellness, and from there, the collaborative was born,” she said. 

13 colleges from Maine to New Mexico, Ohio to North Carolina, signed on to join what has since been named the Endeavor Lab Colleges (E.L.C.) Collaborative. Collins-Hall also left her post at Sterling and became the E.L.C.’s project director. Beyond Sterling and Randolph, the initial member institutions included Antioch College; Bennington College; Blackburn College; Northland College; Prescott College; St. John’s College, Annapolis; St. John’s College, Santa Fe; Unity Environmental University; Warren Wilson College; and Wells College. 

Not all would make it. Wells and Northland have since closed, while Unity Environmental left the collaborative after structural shifts, including an emphasis on remote learning, meant it no longer shared the profile of the other member schools. 

Bennington College in Bennington, Vt. was particularly influential in the presidents’ decision to coalesce around wellbeing. Shortly before choosing this focus, the leaders had heard from Bennington President Laura Walker on the results of a study she commissioned to assess student needs and institutional gaps around mental health on her campus. That report, Walker said, “became kind of the foundation for not only our work at Bennington but also the work of the Endeavor project.”

“The presidents very quickly gelled around student mental health and wellness, and from there, the collaborative was born.”

Next, the presidents agreed on four areas to direct their collective and respective institutional energies: infusing curricula with wellbeing-related content; helping students explore their sense of purpose and meaning; creating experiential learning opportunities, especially in nature; and enhancing clinical and nonclinical services, like counseling and peer support.

The majority of the first Endeavor grant went towards compensating faculty and staff, who came from all levels across the institutions, in their joint work to determine the best ways of approaching and executing the collaborative’s priorities. The remaining money was split among the schools for practical capacity building according to distinct institutional needs. 

Randolph dedicated funds to not only the redesign of its chapel but the addition of a comprehensive telehealth service, TimelyCare, as well as mental health training and professional development for staff. A minor in contemplative studies, an interdisciplinary field exploring the human contemplative experience, also took off.

Bennington, meanwhile, invested in the renovation of its fitness center and a revamp of the first-year career preparation course. The college’s standing interest in the arts also inspired a pilot course combining art engagement with mental health processing.

“It was a wonderful mix,” Bennington’s President Walker said of the class. “The students reported they had increased motivation, reduced isolation, and positive changes to mental health. And because so many of our students are artists and creative, it also gave them the sense that they had power to change people’s lives and their mental health through their art.”

For both Randolph and Bennington, another perk of the Endeavor partnership has been the ability to leverage the funds to raise money from other sources. By pointing to dollars already secured for, say, bolstering interfaith programming at the chapel or building out career services, the schools have garnered even more support for their efforts.  

By the end of phase one, the collaborative’s ideative efforts had resulted in the transformation of the initial four priorities into five fine-tuned initiatives to guide future work: Cultivating Curricular Review and Innovation, Building Models of Community Care and Resilience, Center for Purposeful Life and Work, Mapping Belonging, and Nature Rx.

Mapping Belonging and Nature Rx evolved from the commitment to experiential learning, where Mapping Belonging uses reimagined campus maps to cultivate student belonging to the place and its history, while Nature Rx helps connect students to the school’s outdoor spaces.

Unlike phase one, when colleges might use their individual funding to pursue whichever of the priorities was most compelling to them, this next stage will urge every school to tackle each of the five initiatives. According to the president of Randolph, Sue Ott Rowlands, this part of the new grant is especially important. 

“We’re not just going to pick and choose what we do,” she said. “We’re going to commit to all of the five areas, and that’s going to push us — make us really expand our engagement and thinking and open up a lot of opportunities for our students.”

Also in the second phase, the collaborative efforts of the colleges will continue to grow. Currently, a working group of faculty from across the participating schools is spearheading each of the five initiatives, while the chief academic officers of every college also work together.

Part of the mission of the working groups is to devise a way of assessing the impact of their particular initiative. On a larger scale, each institution will measure how the whole of the Endeavor-funded work is affecting campus by conducting pre- and post-surveys on student wellbeing, as well as that of faculty and staff.

Despite the colleges’ limitations resources-wise, Bennington President Laura Walker said she’s been excited to have access to the wealth of “real talent” on their other campuses. “I think one of the best things about this project has been the collaboration among colleges and the support group,” she explained.

Collins-Hall said she thinks most participating faculty and staff have been similarly “jazzed” to work together and come to meetings. “I have people who have been doing this for two years on a biweekly schedule who are excited to be back for year three. That doesn’t happen with any committees in higher education.”

At Randolph, one of the unexpected challenges of Endeavor’s support has been acclimating faculty and staff to the idea that there are now resources to pursue projects that were once off the table — that they no longer need to stretch every dollar to the extent they might have before.

“It was a very interesting process to say, ‘No, wait, we can do that. We have Endeavor funds to help us with that,” President Ott Rowlands said.

Now she’s telling her team: “Think a little bigger.”

You can reach LearningWell Reporter Mollie Ames at mames@learningwellmag.org with comments, ideas, or tips.

Looking to Michigan

When asked about the state of higher education in America today, University of Michigan’s president, Domenico Grasso, is unabashedly ambitious about what needs to be done and who needs to do it. “As the most comprehensive and distinguished university in the world, the University of Michigan bears a profound responsibility not only to lead in scholarship and innovation but also to serve as a thoughtful compass in challenging times,” he wrote in a recent white paper. 

Grasso is leading Look to Michigan, a multi-faceted, multi-year mega-plan that is at once a capital campaign, media blitz, and strategic realignment aimed at optimizing Michigan’s inner and outer strengths. With five priorities, including the establishment of the American Dialogue Center, Look to Michigan assumes a leading role in demonstrating to the American public why higher education is such a valuable asset at a time of diminished support and extreme politicization. As the title suggests, Michigan asks, “If not us, then who?” 

Launching such a bold, public agenda may seem unusual for a president serving in an interim capacity, but Grasso vowed he was never going to be just a placeholder when he took over the role from former President Santa Ono. Grasso is the former chancellor of the University of Michigan-Dearborn, a branch of Michigan that serves largely first-generation students. He’s a staunch believer in the life-changing power of higher education.  

As a Michigan alum, and a rabid Wolverines football fan, Grasso is as comfortable talking about Michigan’s waste production during home football games as he is running the Prez Quiz during T.V. timeouts, when students answer trivia questions to win U-M swag. In this interview with LearningWell, President Grasso offers his perspective on the many issues he and his peers are dealing with and why he believes the best defense is a good offense. 

LW: As a Michigan alumnus and a chancellor here for many years, how did you feel when you were chosen to be president of the University of Michigan? 

DG: I would first say that I was surprised because I did not expect it. And I did not seek it. But of course, it was an honor because Michigan is, in my mind, the best university in the world. We have 110 programs in the top 10. We have a world-class medical center that’s unrivaled. We have an athletic enterprise that is second to none as well, and all that is together under one roof with three campuses that have different missions and constituencies. It’s just a terrific place.

LW: Speaking of the three campuses, U.M.-Dearborn, which you oversaw as chancellor, is very different from Ann Arbor. Have your experiences at Dearborn influenced your new role? 

DG: One of the things that I experienced at Dearborn is that it has a very close-knit family of students, faculty, and staff. Everyone is super nice. They are not internally competitive with one another. They come from modest means; they are authentic and are there to improve their lives. Many of them are very humble while also having a great deal of talent, and that always impressed me. 

The University of Michigan at Ann Arbor is a very high-powered school. There is a lot of, I would say, energy on this campus that we all benefit from, but I’m trying to bring some of the values — the empathy, the family-like interactions — I witnessed at Dearborn here to this campus.  

LW: I read your LinkedIn post with a message to your students about civility and kindness. Is that part of what you are talking about?

DG: I am a staunch advocate of the First Amendment, and I’ve said that in multiple places. But being a staunch advocate of the First Amendment doesn’t mean that we have to give up our kindness and civility in exercising our First Amendment rights. This is one of the things that I would like to bring to campus: the ability to talk across differences and perspectives in a way that we are truly trying to reach common ground and not just trying to preserve our own particular views.

LW: How do you go about doing that? 

DG: It’s not easy. I think that the first thing to do is to model it. I have a lot of people around me with very strong opinions. How I interact with them models how to interact with people that may have differing opinions from you. Before this semester, a number of my senior staff and I met with every single Jewish group that we could find in southeastern Michigan. And we also met with every single Muslim and Arab American group, all part of an effort to encourage a peaceful and collaborative reentry into the fall semester. 

So far it seems to have paid dividends because we have not had a lot of the acrimony that we had on this campus in the past. People want to be heard. They want to express their opinions, and they want to be taken seriously. And that’s what we’re trying to do. For me, it’s about this concept of intellectual empathy: trying to understand other people’s perspective. Not just tolerate it but to really understand it. You want them to find their voice but also have open ears.  

LW: You are hitting the ground running with the announcement of the Look to Michigan campaign. What is that all about? 

DG: We have our $7 billion capital campaign, which we recently launched, and a strategic vision we are now calling Look to Michigan, which is consistent with our capital campaign but different. 

There are five pillars of Look to Michigan. The first is transformative education: the need to deliver life-changing education focused on students’ agency and purpose, empowering them to lead with integrity, intellectual empathy, and rational thought. The second is human health and wellbeing, which has to do with all sorts of things for which Michigan is so well known, from health equity to cutting-edge medical care and transformative medicine. 

The third one is civic engagement and democracy. Here, we are launching a civil discourse center, tentatively called the American Dialogue Center. The fourth pillar is energy and climate change, and the fifth is advanced technologies — everything from AI to nanotechnology. We’re investing $1 billion over 10 years — a hundred million dollars a year — in these initiatives. This isn’t a check-the-box to get everything done in a year or two. This has a 10-year shelf life, and we’re only in year two. It’s a vision that spans a decade and is centered on these core initiatives.

LW: These are not just internally facing initiatives. This is also a public campaign, correct? 

DG: Absolutely. One of the main focuses of the Look to Michigan campaign is to regain the public’s trust in higher education. The University of Michigan was founded in the public interest in 1817, and it’s remained there ever since. A lot of schools have been struggling to make a case as compelling as ours in this regard, but here it is in our institutional D.N.A. 

“The United States of America is the greatest country in the world, in large part because we have the world’s greatest universities. If we do anything to threaten that, we’re threatening the future of the United States.”

The Look to Michigan campaign is also a media campaign. This month, we’re going to have full-pageads in the New York Times, The Wall Street Journal, the Economist, the Atlantic, and other publications — digital, print, audio, social media. And it’s going to explain that we are committed to the public interest and why that matters to every citizen in this country.  

The United States of America is the greatest country in the world, in large part because we have the world’s greatest universities. If we do anything to threaten that, we’re threatening the future of the United States, and we have to make that point very clear. Some of my colleagues at Princeton and Harvard are saying the same thing, but this is Michigan’s chance to move into the passing lane and to be the leader in reacquiring the public trust in the mission and purpose of higher education. 

We have 7,000 faculty members. I want each one of them to consider themselves public intellectuals and ambassadors for this cause. I want them to explain their work to the general public in terms everyone can understand. They have to be able to translate what we do in a way that a farmer in Nebraska, a textile worker in New England, or an office worker in the southwest will understand. As part of the campaign, we’re going to use digital storytelling to connect to the public good and explain why Michigan is so special — unique — in this area. 

LW: Does it help your message that you are such a highly regarded public university?  

DG: We are a public university, but I want us to stop using that as a qualifier because I don’t want us to be the best public university in the country or in the world. I want us to be the best university in the world that is in the public interest.  

LW: How much of this is to fend against what’s going on in Washington? Or is it more of a long time coming?

DG: I think it’s the latter. In certain ways, it is a defense against criticism that has been directed at higher education. But we should have been doing this whether it was Trump or Obama or whoever in the White House. I think we need to have a better social contract with the American people as to why higher education is so valuable, so worthwhile, and so worthy of investment and trust. The erosion of it started many, many years ago — well before MAGA. I watched this happen, and I thought it was devastating for universities and for America, and I thought that Michigan was well-positioned to take the lead on reversing this trend.  

LW: That’s a lot to take on for an interim president.

DG: I told the board of regents right at the start that I was not going to be just a placeholder. Either we were going to move the university forward or I wasn’t interested in the job, and everybody agreed with that.

LW: I am guessing that the “attack on science” is not going over well at Michigan.  

DG: No. We are a very science-focused school, and a lot of great things have come out of the University of Michigan. Science comes from “scientia,” which is the Latin word for knowledge, and it’s hard to argue against wanting to obtain knowledge. I know people think there are different views of it, but the whole scientific method — the Enlightenment — was all designed to help us improve the human condition, not to determine the human condition. For us to walk away from that at this point in time would be devastating for the future of humanity.

LW: Is it difficult to keep everyone on campus calm among such uncertainty in higher ed? 

DG: Everybody is concerned about the future because every time we open up a newspaper or a website, another school, or another nine schools, is in the hot seat. Everybody is a little bit on pins and needles, but I don’t want that to influence our commitment to who we are and to what we do.

LW: You’ve been a Wolverine for a long time as both a student and administrator. Now that you are head of the pack, are you having some fun as well?  

DG: It’s a lot of work — an enormous amount of work — and it is all-consuming, but it is also so much fun. As graduates — my wife Susan is a graduate three times over — we have such a sense of love and affection for this university, and it is terrific to be here in this position. It’s surreal, and it’s just been a wonderful experience. 

You can reach LearningWell Editor Marjorie Malpiede at mmalpiede@learningwellmag.org with comments, ideas, or tips.

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Posted in Q&A

History, Mission, and Character

The week Charlie Kirk was killed on a campus across the country, a group of undergraduate researchers at Seton Hill University in Greensburg, Penn. used their Friday meeting to talk about peace.

To guide their conversation, they turned to the records of students who came before them — who grappled with different controversies, but ones that similarly shaped their young lives and emerging beliefs. In 1960s editions of Seton Hill’s century-old newspaper, The Setonian, these archivists-in-training discovered voices both in support and rejection of the war in Vietnam. They analyzed photographs of their predecessors in protest, carrying signs insisting “Apathy Kills,” as well as an op-ed from the bipartisan National Student Committee for the Defense of Vietnam, which decried its radical peers and their “irresponsible opposition to our country’s policy in Vietnam.”

The past may not be prescriptive, and Vietnam-era editorials may not offer a how-to guide for peace in 2025, but there are lessons to be learned from shared history. That’s the idea behind Seton Hill’s new character education initiative, of which exploring The Setonian archives is one key part. The institution-wide endeavor centers efforts to derive and promote the values and virtues the Catholic liberal arts university was built on. That pursuit, its organizers hope, can strengthen students’ individual intellectual and personal development, while uniting the broader campus in collective understanding.

Literature professor Sarah Marsh, who is also the director of university curriculum, began spearheading Seton Hill’s entry into character education last year. She was inspired, she said, by a growing recognition that the purpose of higher education should encompass “making people,” rather than simply transferring degrees. From there, the direction for a character project at Seton Hill fell into place, given the strong sense of institutional identity she said already grounds school and student life. “Many universities have missions,” Marsh said. “Ours is present in the day-to-day.”

Seton Hill’s lasting mission stems from its unique origins as a project of a Catholic order of women religious, the Sisters of Charity. This congregation was founded in the early 19th century by Elizabeth Ann Seton — the first American-born saint for whom Seton Hill was named — and was devoted to spiritual as well as humanitarian work, particularly in service of the poor, education, and medical care. In 1882, what became the Sisters of Charity of Seton Hill purchased the plot where Seton Hill University now sits, using it to educate younger pupils before launching a junior and then four-year college for women by 1918. 

A century later, Seton Hill is a coeducational university home to around 2,000 students of any (or no) denomination, yet loyal to the Catholic social values that started it all. “Anytime we’re having a conversation about curriculum, anytime we’re having a conversation about student wellbeing, anytime we’re having a conversation about student life, we are talking about the history and the charism of the Sisters of Charity of Seton Hill,” Marsh said. 

“You feel a deeper connection in knowing and understanding who you are, how you’ve been formed, and the people who have come before you.”

A charism, Marsh clarified, is a set of values or “spiritual gifts” that the Sisters of Charity, who are still active, strive to embody in their vocational life. For those at Seton Hill, these gifts are expressed by four pillars — welcoming, learning, celebrating, and serving — that guide their work in the world and the university to this day.

In 2024, the pillars took on new meaning when Marsh decided to make them the crux of her vision for character education at Seton Hill. Awarded a $50,000 Capacity-Building grant from the Educating Character Initiative (E.C.I.) at Wake Forest University, she assembled a team of interdisciplinary faculty and staff to devise a unique definition of character education for the university. The succinct, one-page document that came out of their year’s work outlines how each of the institutional pillars reflects different character virtues. 

The pillar of welcoming, they write, refers to the virtue of hospitality, which involves a “conviction of the fundamental, and therefore equal, dignity of every human being.” The pillar of learning refers to humility and wisdom, virtues that allow people to recognize the limits of what they can know, as well as their personal biases. Celebrating refers to gratitude for others and life itself. Serving refers to prudence, or the translation of wisdom into practice to promote good.

With the clarity of these definitions, Marsh expanded the project further, applying for a second round of support from the E.C.I. This one, secured in July 2025, is an Institutional Impact grant of $438,000 to convert the character concepts Marsh and her colleagues developed into practice. Over the next three years, this process will feature two main initiatives: incorporating a series of character education courses into the required curriculum and enlisting students to pioneer research into the student newspaper archives.

The added coursework will form a “vertical pathway,” Marsh said, with one character education class for each grade level. For the youngest students, the First Year Seminar will introduce them to the fundamentals of character education and the Seton Hill mission. For sophomores, another pre-existing course called Faith, Religion, and Society will be infused with character theory to, Marsh said, “make students more aware of the virtues that they are practicing as they work through the content of that particular class.”

As for the subsequent two, higher-level courses, they have not yet been realized. When they are, juniors will take one called Setonian Mission, offering a more advanced understanding of the institutional virtues and taught by interdisciplinary faculty. Finally, seniors will engage in a Setonian Seminar, which Marsh called “a liberal arts capstone” to consider the purpose of their education and its translation to professional life. 

But even as this coursework emphasizes the virtues Marsh worked hard to pin down, she is sensitive to the idea that they intend to control or limit students’ thoughts or behaviors. “We’re not trying to create a person who votes in a particular way. We’re not trying to create a person who worships in a particular way,” she said. “We are trying to create the kind of person who has made commitments based on an authentic and rigorous experience of some fundamental things that we think are true about being human.”

A key part of this work is to help students find out who they are and who they want to be; that’s where exploring the student newspaper archives comes in. University archivist Casey Bowser, who is leading this research alongside Marsh, said the newspaper is an ideal point of reference for institutional character because it is the richest source of student voices. “It really defines a culture of our community in a way that almost few other records do,” she said. 

Seven undergraduates have embarked on the archival project, wherein the first semester offers training in how to use the newspaper archives and the second lets them pursue an original research question about character. As the students use the paper to ask how and why character has appeared at Seton Hill, they are also exercising the institutional intellectual virtues, like the humility to accept what they cannot know. Moreover, at a moment when student interest in the modern-day student newspaper has been waning, they will consider how to refresh the content and the value of journalism more broadly. 

According to Bowser, engaging with the archives has already left her research interns more energized about the legacy of not only The Setonian but the institution as a whole. “It’s almost like your own family,” she said. “You feel a deeper connection in knowing and understanding who you are, how you’ve been formed, and the people who have come before you.”

That sense of connection to the past, Bowser said, has also been powering students’ express desire to do justice to the publication going forward. In fact, the research project will culminate in the production of a governing document to guide the future of the paper — by drawing from its history. 

“It’s meant to be a bridge,” Marsh said, “between what we have done before and what we are doing next.”

You can reach LearningWell Reporter Mollie Ames at mames@learningwellmag.org with comments, ideas, or tips.

Mentoring 2.0

When Hannah M. was a college student a few years ago, her mentor — the chair of her department — was, as she recalls, a thoughtful person who was also extraordinarily busy. “When I needed to know something about credits and certifications, she would say she’d get back to me,” Hannah said. “But she usually didn’t.” Hannah often ended up finding her own information about licensing or grants and making her own connections through LinkedIn. “I didn’t want to complain because I knew she meant well, and I had friends who didn’t have mentors at all.”

Mentorship has long been a cornerstone of youth development, but for young adults today, finding effective, supportive relationships is hit or miss. For mentors, meeting the shifting landscape of mentees’ needs can also be up to chance. According to MENTOR, a nonprofit national mentoring partnership, one in three young people grow up without a mentor figure, and those from low-income communities are even less likely to have one. This, in spite of the communication and technology advances today that surpass any other generation’s ability to make and maintain connections at a distance.

Jean Rhodes, a psychology professor at the University of Massachusetts Boston and founder of its Center for Evidence-Based Mentoring, has spent her career studying what makes mentorship effective. After publishing more than 250 peer-reviewed studies, she grew increasingly concerned that the field was stuck in outdated models. Despite decades of effort, the effect size of mentoring — the measurable impact on youth outcomes — has barely budged in 20 years. 

In response, she developed an A.I.-assisted platform that equips mentors with the tools, insights, and training her center has honed over the years, delivered to the palm of your hand. It isn’t intended to replace human connection but to enhance it. Rhodes describes the program as “rocket fuel for relationships” — a way to scale quality mentoring with resources at the moments they’re needed most.

The app, called MentorPRO, recently won the International Tools Competition for Higher Education, standing out among more than 1,000 entrants for its innovative approach to scaling relationships. It arrives at an odd juncture, a time when artificial intelligence is hailed as the zenith of information management, yet controversial for its role in therapeutic conversations. The fact that this advisory tool engages in both functions — information and support — is precisely what piques interest in the mentoring world. The question is: Can a tool feared to replace relationships actually make them more meaningful?  

A backdrop of need: The mentoring gap

Today’s disparity between the number of young people who would benefit from a mentor and the number of adults willing and available to serve as mentors is known as the mentoring gap. There’s been a worrying decline in “naturally occurring” mentoring relationships with teachers, coaches, and neighbors, which once provided widespread support. Organic mentoring relationships are based on rapport and familiarity, says Belle Rose Ragins, a mentoring expert and professor at the University of Wisconsin-Milwaukee, whose research makes the case that unless mentees have a basic relationship with their mentors, there is no discernable difference between people who have a mentor and those who don’t. 

The mentoring gap was underscored by statistics from the Annie E. Casey Foundation, which reports that the number of 18 to 21 year-olds who say they’ve had a mentor has actually declined in the past decade — from about 66 percent in 2013 to 60 percent in 2022. And the mentoring opportunities that do exist are not distributed equally, often favoring those from higher-income households. The young adults most in need of mentorship — those navigating school-to-work transitions, financial pressures, mental health struggles, and social isolation — are often the least likely to receive it, the foundation found.

The Center for Evidence-Based Mentoring began to see that traditional mentoring had reached a plateau, with its measurable impact largely unchanged for more than two decades. Rhodes suspected the problem was rooted in the way we’re going about mentoring. Too often, she said, the friendship model — mentors provide companionship and a coffee date — is well-intentioned but inadequate.

“We’re still locked in friendship-based models that don’t match the complex needs of today’s young people,” Rhodes explained. “It feels good, but without training and structure, mentoring too often becomes mismatched to what mentees really need.”

This is especially true for young people grappling with major life transitions, as well as financial stress, depression, or trauma. Because most mentors are volunteers without formal training, the support they offer rarely matches the complexity of mentees’ needs. This mismatch is compounded by problems of scale and continuity: Due to constant turnover, cyclical programs and workplaces churn through new mentors without the infrastructure to sustain quality or deliver evidence-based guidance in real time. The result is a system that feels supportive but frequently fails to equip young adults with the structured, targeted help they most require. 

These challenges can stifle even the most well-intentioned program. At one large community college, for example, the executive director of its alumni foundation recalled a mentor scholarship program that, she thought, had a high potential for success. It was available to both women and men, highly motivated individuals with a G.P.A. of 3.0 or higher, and those accepted into the pilot were offered free tuition as well as a $500 book stipend. Mentorship was a cornerstone of the program: Participants were assigned a mentor based on their major and career interest and required to meet at least twice a month. Yet at the end of the inaugural year, only 50 percent of participants called it a success and opted to continue working with their assigned mentor.

“I was surprised and sad to hear about the results,” said the alumni foundation director. “But in the end, it’s like speed dating. It’s only as effective as the connection with the personality on the other side of the table, which is kind of a roll of the dice if you’re assigned to one another. Add to that the expectations a mentee might end up having, and unexpected needs, and it’s a total gamble. It’s almost impossible for the mentor to be prepared for all that in advance.”

A human-centered, A.I.-supported solution

During the pandemic, mentorship turned into e-mentoring by default, while colleges and other organizations struggled to stay connected with young people virtually. 

“The sudden shift to e-mentoring during the pandemic tested the capacity, professional skills, and adaptability of many mentoring programs,” concludes the MENTOR report “From Crisis into Capacity: Final Report on Findings from Recent Research on E-Mentoring,” funded by the Bill and Melinda Gates Foundation. “However, these rapid innovations also fostered a belief that e-mentoring is a meaningful addition to a program’s capacity and scope, and that with proper staffing and planning time, virtual program delivery warrants further scaling.” 

The Covid-19 shutdown made clearer the weaknesses that had existed in mentoring for years and provided an opportunity for virtual mentoring to step up. What virtual mentoring lacks in non-verbal cues, according to The National Institutes of Health, it gains in geographic flexibility and accessibility for a wider range of people. And that loss of in-person connection can be mitigated through intentional communication, use of video conferencing, and consistent effort from both the mentor and mentee to build a strong and supportive relationship

Rhodes began working on an A.I-enhanced platform that would step into the void, combining the flexibility of many modes of communication with the access to resources and best practices available through hundreds of pages of research. With input from her sister, a computer engineer, and support from the National Science Foundation, she designed a system that blends human-centered mentorship with A.I.’s capacity to deliver research and training in real time. As an app, it folds naturally into electronic communications. But it also serves as a genie in your pocket for information before, during, or after any kind of interactions – virtual or in-person.

MentorPRO was built in response to the shortcomings Rhodes observed in traditional mentoring. Instead of relying on casual, friendship-style interactions that may feel supportive but often fail to meet urgent needs, the platform grounds mentoring relationships in clear goals and purpose. By asking mentees to identify their priorities at the first interaction, the program helps mentors move beyond informal companionship and focus on tangible outcomes — academic progress, career readiness, or emotional wellbeing — that align with the challenges each young person experiences. This structure puts guardrails on the mentoring relationship and helps guide the partnership with growth and goals.

The first guardrail takes the form of weekly check-ins, brief surveys that ask mentees to share where they are thriving or struggling. If a mentee indicates rising distress — say, slipping into discouragement about school or career — the mentor has the chance to intervene proactively rather than react after problems escalate. 

Another key feature is the platform’s ability to capture conversations and data within the app, creating a record of interactions, challenges, and progress. Instead of relying on memory or irregular check-ins, mentors and program staff have access to a growing dataset that helps track trends, tailor support, and maintain continuity even if mentors change. This addresses one of the biggest weaknesses Rhodes identified behind the effectiveness plateau: the inability of programs to sustain quality as mentors (especially peer mentors) cycle in and out. With institutional memory embedded into the system, mentees don’t have to start over if transitions occur.

Perhaps most significantly, in Rhodes’ eyes, the program addresses the training gap that has historically limited mentors’ effectiveness. Instead of front-loading generic training that may or may not be relevant later, the app delivers on-demand, evidence-based training modules at the moment they are needed. This is Rhodes’ “rocket fuel.” If a mentee discloses trauma, attention challenges, or career anxieties, the mentor is immediately provided with concise, research-backed resources — front-loaded and trained on information from the Center for Evidence-Based Mentoring — to guide the conversation. This “just-in-time” approach closes the gap between a mentor’s good intentions and actual capacity to help, transforming volunteers into skilled supporters without requiring them to become experts overnight.

Other resources synthesize useful information. Using retrieval-augmented generation models, the program scans prior conversations, mentee surveys, and local institutional resources — such as a university advising center — into short, actionable insights for the mentor. Instead of spending time trying to remember details or search for resources — like Hannah’s busy department-head mentor — mentors can focus on listening and active responses, equipped with tailored guidance automatically, without having to remember to dig later. Rhodes emphasized that the A.I. is not a replacement for human connection, but a delivery system for the research that can make it more potent. 

Rhodes emphasized that the A.I. is not a replacement for human connection, but a delivery system for the research that can make it more potent. 

“I created an 800-page training manual that curated all these studies and all the work that I think is really good, and I trained our language model on that,” she said. “It’s at the fingertips of a mentor right when they need it. It becomes this wonderful way to bring science and evidence into the conversations they are having with their mentors. And it makes relationships more effective without stripping them of authenticity.”

Beyond strengthening one-to-one mentoring, MentorPRO addresses another systemic weakness: the limited networks available to many young adults. Through social capital expansion and “flash mentoring,” the app connects mentees to short-term advisors in their communities — alumni, local employers, subject-matter experts — who can provide specialized guidance. This helps young adults build broader networks of support, a critical factor for career development and community integration that traditional programs often overlook.

In this way, Rhodes sought to address the systemic barriers that exist: inequitable access, lack of scalable training, poor continuity, and irrelevance to young adults’ real needs. By ensuring that mentors — not algorithms — remain at the center, while equipping them with timely, evidence-based tools, the platform helps bridge the mentoring gap.

The human at the helm

A recurring theme in Rhodes’ vision is the phrase “human at the helm.” At an age where bots have fallen short with disastrous results — say, reinforcing a youth’s suicidal ideation — the human at the helm has never been more critical. Rhodes draws a sharp contrast with A.I. chatbots marketed as companions. “Young people need to practice asking for help, navigating conflict, and building weak ties beyond their comfort zone. That’s how growth happens.” In this model, A.I. is not a substitute but a co-pilot — an invisible force making human mentors more effective, more present, and more scalable. 

While A.I. can streamline, summarize, and deliver evidence, only humans can offer the sacrifice, fallibility, and authentic presence that young adults crave. They can hear and support, challenge, and engage, with spontaneous pivots to humor and flashes of reciprocity and irreverence — because that’s what it is to be human and what is rewarding about human interaction. 

The MentorPRO platform is currently in place in more than 50 partnerships with higher education, youth development, and workforce development, ranging from West Point and the University of Chicago to Big Brothers Big Sisters of America and City Year to Warrior Women and the National Guard Youth Challenge. MentorPRO users report that 92 percent of mentees voluntarily downloaded and used the platform; 94 percent actively engaged with it, and 87 percent said the resources helped them achieve their goals. 

Rhodes believes that structured mentoring — human relationships supported by scaffolding — can improve educational performance and workforce readiness, and wellbeing.

“Decades of research have shown that, with the right training and support, mentors and other paraprofessionals can deliver interventions just as effectively as professionals — if not more so — in ways that could help to bridge the substantial gaps in care and support,” concludes Rhodes in “The Chronicle of Evidence-Based Mentoring.” “Yet, there is a critical caveat: across all the studies comparing professionals to paraprofessionals, paraprofessionals were only effective when there was ongoing training and supervision.”

Learning and Belonging at Drew University

Despite her long career in academia, Hilary Link is a bit of an anomaly in higher education. Since becoming president of Drew University in 2023, she has been working hard to embrace change by seeking advice from the outside world. 

At a time when many in the sector are battening down the hatches, Link is throwing the doors wide open, viewing this challenging time as a watershed moment for higher ed. In November, Link will continue her Presidential Innovation Series, for which she invites leaders at the forefront of innovation and disruption in their industries to lead conversations that will help steer the future of higher education.  

Link has instituted her own major changes at Drew, a small school in Madison, N.J. with an iconic, leafy green campus and devotion to the liberal arts. Recruited to shore up the institution’s financial position, Link has worked with the Drew community to reimagine its pedagogy to better accommodate industry’s demand for job-ready graduates. At the same time, she emphasizes what should not change, like the ability of the liberal arts to help develop the human skills needed to navigate a complex world. 

In this conversation with LearningWell, President Link shares what she is learning and how she is going about crafting a “dream future” for Drew — one in which, she said, “everyone can be 100 percent themselves.”   

LW: You are both a president and a thought leader in higher education. What motivated you to start the Presidential Innovation Series and your upcoming convening “The Future of Higher Education”?

HL: As a scholar of Renaissance Italian Literature, I was trained to analyze texts, see patterns, employ words and visuals — as a window into other cultures and societies. I have always loved the meta process of stepping back from the text or artwork in which you are immersed to ask, “What is really going on here? What does this work tell us about the cultural, linguistic, artistic, religious, political context in which it was produced?”  

My scholarly work focuses specifically on theories of artificial perspective, so I embrace the concept of shifting where one stands to better understand the “big picture.” I see the convergence of being a president and being a thought leader in the higher education sector in similar ways. I have now been president at two institutions and dean of another, and while that work is all consuming, I always push myself to step back and puzzle over the “bigger picture.” How can what I am seeing at Drew University translate across the industry? What does my reading and careful analysis of this institution — like with a text or artwork — tell us about higher education in general and also this moment in our country, our world, our society? The fun for me of planning, crafting, and hosting the Innovation Series or speaking at a public convening is the chance to step back from my day-to-day work about Drew and learn from experts both inside and outside of higher ed — to help me and others see “the big picture.”

LW: In the series, you engage partners outside of higher education. What have you learned from that, both for higher education and for Drew University specifically?

HL: I have always been an interdisciplinary scholar, thinker, and do-er. My dissertation was on ekphrasis — written descriptions of visual works of art — which is a true convergence of art and literature. I have always felt that I saw new and different things in texts because I saw them through a visual lens, and vice versa. Similarly, as I have been on an “innovation journey” for Drew over the past 18 months, I have learned so much from innovators and disrupters in fields related to education but also completely separate.  

Often, the “aha” moments come from the concept of “far transfer” that David Epstein talks about in “Range,” one of my favorite books. I see how someone has evolved or transformed their sector, and it makes me see a higher ed-related problem in new ways; it makes me get creative about how we might do something similar in a very different context. The panelists at our November convening are just a sample of some of the fascinating people I have had the opportunity to learn from and be inspired by, and I am excited for other higher ed leaders — and really anyone interested — to learn from them and bring new ideas or ways of thinking back to their campuses or fields.

LW: You are an advocate for new models for liberal arts education. What needs to change? What changes have you made at Drew in this regard?

HL: Since arriving at Drew, I feel like I have been on a journey to understand where the rapid changes in our world are pushing higher ed, and quickly. I started by having deep conversations with anyone who would speak to me — innovators, entrepreneurs, investors, educators — and then crafted a white paper of my dream future for an institution.  

But then I put that aside because I knew this couldn’t be driven only by what I thought. Universities are complex organisms, and if we had any chance of evolving, these ideas had to bubble up more organically. So I brought in a brilliant scholar, Dr. Michelle Weise, who spent a year leading some of our most innovative faculty and staff on their own discovery journey. Michelle exposed them to many different models for education, introduced them to people thinking in very different ways about “K-Gray” education, and pushed them to iterate and ideate in really liberating ways.  

At the end of last year, we hosted a design-thinking charrette for about 40 campus members, and everyone agreed that any new direction for Drew needed to focus on the following human skills or qualities that we already value and prioritize: resilience, commitment to a common good, complex problem solving, and creativity and curiosity. 

Three future-oriented visions emerged for higher education, and groups of faculty and staff spent the past summer designing around those four values to arrive at possible prototypes to present to the community. We encouraged them to think big and challenge existing systems, while focusing on specific challenges Drew needs to solve. It was up to them to define those challenges. While the groups landed in very different places, their prototypes actually gravitated around the same critical features, which was a surprise: student-enabled, personalized/individualized learning; intentional, structured mentoring; applied learning; and accessible, lifelong learning based in problem-based/experiential frameworks. While we already do these things in small ways, the groups were telling us that this is where we need to go big. The coolest part? All of the prototypes in certain ways overlapped strongly with my original “white paper” vision, which further convinced me we are on to something.

The challenge now is finding the space where we can prototype these big, system-changing ideas while protecting the excellent learning experience our university has long provided and will continue to provide for current, traditional students. One idea is to create an incubation hub at Drew where we can play with the most compelling concepts, allowing a small group of students to collaborate with us in shaping a new educational pathway that includes all four critical features from the work of our staff and faculty. This approach can allow us to rapidly learn and find the clarity we need to move forward in the accelerating changes around us. This can of course be tricky. We know we have to move fast, but higher education’s DNA is to move only after deep, comprehensive thinking on matters; it’s how we have been trained as scholars.

I also think it is important to remember that institutions like Drew and higher ed in general do plenty of wonderful, transformative, and life-changing work already, and we see its effect in our current students. So I want to emphasize not just what needs to change but also what needs not to change about Drew and similar institutions: Even as liberal arts colleges might shift from disciplinary majors to more thematically organized knowledge focusing on the problems facing our world, the benefits of a liberal arts approach are amplified, not reduced. The broad interdisciplinarity that develops individuals who can think for themselves, face the uncertain and unknown, and contribute meaningfully to local communities and society at large remains. We’re essentially remixing our strengths for a new audience who are already arriving with different interests and needs.

LW: There’s strong evidence showing that how someone experiences college affects their wellbeing long after they graduate, particularly if they have had mentors and hands-on learning. Do you take that into account in thinking about policies on campus?

HL: I love that you asked that question! In fact, as we have been leaning into redefining the liberal arts for the future in ways that incorporate and employ technology and A.I., we have doubled down on those two concepts: the “human in the loop” — or even better, “at the helm” — or the need for strong mentoring in a new educational model; and the need to interweave applied learning, inquiry-based curriculum, and problem-based approaches with content acquisition. These are things that technology cannot do for us, yet, and these are the aspects that I believe must drive education forward. Those of us in higher ed and those of us who parent young people know all too well the challenges in mental health, isolation, lack of resilience, and need for community young people present with today.  

At Drew, we are trying to re-imagine higher education in ways that make it not just financially sustainable but that give young people the tools to engage with big global challenges, to learn through applying their knowledge, to have more say in what, when, and how they learn, and to give them a sense of human connection and relationship that they crave. We of course do many of these things already, but not systematically and not sustainably. We are pushing ourselves to be more intentional here — to shift and evolve so that we give students not just the tools to be well throughout their lives but also a desire to keep coming back to us in meaningful ways as they grow and evolve.

LW: Do you see this as a seminal moment for higher education?  Given the attack on higher ed, do you think the sector can move out of its defensive position and into a position of strength?

HL: I absolutely see this as seminal moment and a moment when most institutions have no choice but to lean hard and fast into innovation: different ways of teaching, less traditional definitions of a “student,” new modes of delivery and crediting experiences and applied learning, and more flexible ways of creating a sense of community. As the author and Drew Honorary Degree recipient David Epstein writes in his forthcoming book, “Inside the Box: How Constraints Make Us Better,” institutions that embrace this moment of scarcity, overreach, and challenge to be creative and resilient and that reinvent themselves for a future that is already here, will thrive. 

While it is easy to fret and feel defensive and “batten down the hatches” while we hope for and wait for things to change or improve, I see this as a watershed moment.

While it is easy to fret and feel defensive and “batten down the hatches” while we hope for and wait for things to change or improve, I see this as a watershed moment. If we can come out of these challenges having heard and thoughtfully tried to address some of the public critique about higher ed and particularly the liberal arts — too politicized, too costly, broken, offering no value for workforce preparation — we can envision entirely new prototypes and models for the sector that are accessible, affordable, more relevant to all, and better suited to equipping future generations to control what they learn and when, in order to apply what they learn to solve big global issues. I have been beating this drum for more than a decade, but I think the sector is now being squeezed and pushed so much that real and lasting change can happen.

LW: What do you love about Drew?

HL: From the moment I stepped on campus as president, I fell in love with the tranquil and beautiful campus, the open, thoughtful, unpretentious and welcoming students, the inspiring faculty, and a community that cares deeply about each other and the institution. I love that Drew is a little quirky and that it holds space for everyone — no matter who you are. I love that you can be 100 percent yourself here. And I love that at a moment of deep crisis for the higher ed sector as a whole, this community has been open to change, willing to lean into where the future is leading us, and incredibly thoughtful about what we do well, as well as where we can be more agile, focused, and open to new ideas.

Posted in Q&A

A New President Strives to “Go Beyond” 

John Volin, Ph.D. is the new President of Gustavus Adolphus College, a small liberal arts school nestled in the scenic Minnesota River valley town of St. Peter, Minn. In his convocation address, Volin told his fellow “Gusties” that being there reminded him of his upbringing in South Dakota — of the rural roots that shaped him and his desire to pursue higher education in the first place.

“We are not just beginning a new school year, we are beginning a year of discovery, growth, and possibility,” he said, revealing his signature optimism. Before leading Gustavus, Volin, an environmental scientist, was provost at the University of Maine and, prior to that, vice provost of academic affairs at the University of Connecticut.  

As a long-time college administrator and frequent first line of defense against external threats to higher ed, Volin might be less zealous about assuming a role many others are exiting. Instead, he says he has taken to heart Gustavus’ new slogan — “Go Beyond” — which for him means focusing on what’s possible, even as you manage what’s facing you. Volin has long hoped to lead an institution that would align with and benefit from his robust body of work in student-centered, transformational education. In Gustavus Adolphus, which is guided by the Lutheran mission to educate students with purpose, he has found it.  

In this candid interview with LearningWell, President Volin talks of first impressions, early priorities, and how college can be a pathway to life-long wellbeing.  

LW: You are a first-time college president at a very challenging time for higher education. What keeps you so engaged and optimistic? 

JV: I was reminded just the other day of why all of this is so important. A couple weeks ago, we had our first-year students arrive with their parents. There are all the hugs, the occasional tears. And you see this new cohort of students that have this energy, this curiosity. They’re nervous, maybe even scared, but they have all these aspirations as well. And it really reminded me of the awesome responsibility that we have — this privilege to help shape the conditions that are going to allow those students to thrive, not just during their undergraduate years, but well into the future. And that is something that gets me excited and keeps me engaged.  It was the reason I got into higher ed in the first place. 

LW: What drew you to Gustavus? And how does the culture here resonate with your own philosophy on learning? 

JV: I grew up in the upper Midwest, so I knew of Gustavus and remember being intrigued by its residential liberal arts setting. As family tradition, we all went to South Dakota State University, and I’ve always been in public comprehensive research universities. So when Gustavus first reached out to me to throw my hat in for president, I was like, ‘Oh, this is exciting.’

But the mission to educate students to lead purposeful lives is what resonated deeply for me. The Lutheran tradition, similar to the Jesuits, is to educate the whole student — mind, body, spirit — and that is really alive here. It’s more than a slogan. It really is part of the core, and you can never take that for granted. I think there is a real motivation for faculty and staff to mentor our students beyond the classroom — to help them develop a sense of belonging, a sense of community, to give them agency and character development to lead lives that contribute to society. That’s what really drew me here.

For me, this opportunity has been a long time coming. Early in my career, I started to see this huge responsibility we have to focus on the formation of our students as human beings. And data is starting to really show the benefit of that in terms of life-long wellbeing. It really does make a difference when students know that they’re cared for — that they belong — even as we challenge them in the classroom. And then we need to open up opportunities for students to be able to take what they’ve learned in the classroom and get a really authentic experiential learning engagement. Whether it’s through an internship or research experience or service learning, we know that those high-impact practices lead to overall wellbeing during the undergraduate years and well beyond. These students tend to have a higher chance of flourishing later on in life, have greater career satisfaction. And so that for me, is a real driver. 

LW: Can you describe an example of this type of approach? 

JV: Let’s take curriculum development. I have been a part of two very large university curriculum redesign initiatives. And yes, it’s exciting to make change, but often it’s been incremental change — over a six- or seven-year period. And it’s always compromise after compromise, and no one really feels completely great about the product. But here, the faculty and staff came together and, in an eight-month period, redesigned their curriculum into a really innovative model: A third of the students’ credits are in their major; a third are in general education; and a third are in electives. So it allows for that depth that the students need and but also the breathing room to try new things. And the results have been really exciting. 

My wife Valaria and I live on campus, and every night, we walk our dog — our 15-month-old golden retriever named Sofia. Invariably, our half-hour walks turn into 45 minutes to an hour because we end up talking with students, and I noticed that I would get very different answers to the typical question: “What are you majoring in?” Students will say “business and music” or “biology and theater,” and I love it because that’s what a true liberal arts education can offer. They are using their whole brain.

LW: What are some of the big things you’re working on?

JV: There’s amazing momentum here, but we can’t just be the best kept secret. We need to better define and communicate what we do. There’s been a lot of work done in marketing and communications, and our new brand, which I was introduced to this summer, is “Go beyond.” I love it because it’s an action phrase that can mean so many things: “Gusties go beyond.” “Go beyond the Hill,” which is what campus is often called. 

That’s part of a new strategic visioning and planning process I just announced at convocation. By the way, they tell you as a new president, you should never do a strategic plan your first year, and yet here we are. Actually, this was a mandate coming in, so it’s perfect timing. We’re looking at this as a significant opportunity to shape the institution’s future with purpose and collective ownership. It’s about who we are and where we want to go, and it involves all members on campus. We will ask ourselves: What do we do well? Where must we do better? What can we imagine that doesn’t yet exist?

LW: Do you think your message about the student-centered work you are doing here will resonate with the public at a time when there is so much skepticism on the value of a college degree?  

JV: I hope it will. I think, historically, higher education has isolated itself too often from the public. But when you’re on a college campus, at least in my experience, it doesn’t always feel that way. I think we can all agree that we need to be clearer and much more transparent about the outcomes of a college education. That includes career readiness, but it also includes critical thinking, adaptability, and,  importantly, civic engagement. We need to demonstrate that higher ed is not a luxury; it is a public good that benefits communities as well as individuals and helps advance humanity. At the same time, we need to hold ourselves accountable on affordability and access and making sure our students succeed. We are fortunate that we have a great track record here on four-year graduation rates, but we can never stop working on that. I think trust will come when we show through action and not words that we’re preparing our graduates to thrive, to contribute in meaningful ways, and to find high satisfaction in their careers. But that’ll take time.  

LW: Gustavus is a Lutheran school. Your experience has been in public, secular universities. Now that you’re here, do you see a place for faith and religion on campus?  

JV: Yes. We have five core values here: Excellence, Community, Justice, Service, and Faith, and that’s everywhere. We don’t shy away from these core values. At the same time, there’s no pressure on students. This is a place, where, in the Lutheran tradition of acceptance, you can come with faith, no faith — wherever you’re at — and we will accept you.  

There’s a 20-minute service on Tuesday, a 20-minute service on Thursday midday, and one on Sunday afternoons that are all run by students. We have three chaplains on campus. No matter where anyone is on their own journey, they have the chance to plug in if they choose to. A lot of this is about being present and finding spirituality, whatever that may be. Christ Chapel, which is right in the center of campus, is gorgeous. And it’s open 24 hours a day. When we first moved here, I found myself going in there one evening. I pulled the door open, and there’s this little fountain running, which gives the sound of trickling water. The sun was setting, and I thought, “Wow, you can’t help but feel well here.”  

LW: So you see a connection here to wellbeing?  

JV: I think the faith-based dynamic gives us an extra advantage. I’ve never been at a university where we can actually talk about it, and I do think it helps, particularly if you put this in the context of community. It’s really all about relationships and connection. We’re hosting Bob Waldinger on campus next spring, and I’ve asked students, faculty, and staff to read his book “The Good Life.” Bob is the director of the longest continuously running study on what makes people happy, and at the end of the day, it’s relationships. In a very intentional way, I want to bring this message to campus to reinforce that element here.  

LW: Do you think about how technology, particularly AI assistance and online learning options, will affect relationships between students and faculty or students with each other?  

JV: I definitely think about that. And I also think it’s an opportunity for us to get ahead of it. We certainly can’t put our head in the sand, but we need to be very thoughtful about how we use technology. For the liberal arts, we need to fulfill the promise we make to families that we are institutions with high touch, smaller class sizes — all those opportunities. We have to be present. That’s our strength. 

After the pandemic, there was discussion here about whether we should continue with some online courses, and my understanding is the students overwhelmingly voted no. They wanted in-person classes. What that signals to me is the students who come here want to get to know their professors, and they want to be able to be in the classroom and have those relationships. 

LW: As president in a challenging time for higher education, how do you “lead” through it? 

JV: It is tricky, for sure, because you are in some ways the main translator for your college. You are one that sets the tone and delivers the message, and there’s a real balance to uphold. You have to help bolster morale in very difficult times, but you don’t want to come off as Pollyannaish. You need to be authentic and truthful. This is a hard time for higher ed. There’s a real assault on academic freedom and a misunderstanding of what academic freedom really is. It’s our mandate as leaders to be supportive of and consistent with the values of academic freedom and open inquiry, but it’s very challenging. We just have to keep moving forward.  

You can reach LearningWell Editor Marjorie Malpiede at mmalpiede@learningwellmag.org with comments, ideas, or tips.

Posted in Q&A

Thanks for Asking 

When a group of us recent graduates from Georgetown University were asked to be Hoya Fellows, we weren’t sure what to think. As Fellows, we were expected to weigh in on strategies and policies that affect Georgetown students, an area that we believed did not often involve listening to students. Students are seldom invited to be true active participants in the complex decision-making processes that dictate their campus experience. Most of the time we aren’t even familiar with how the process operates. As recent graduates ourselves, we wondered how much impact we could really have. 

Our degrees did not qualify us to oversee university initiatives, let alone challenge the culture of a centuries-old institution like Georgetown. But the school’s vice president of student affairs, Dr. Eleanor Daugherty, trusted in our abilities to make an impact. Dr. Daughterty, who had invited us into the process, had years of experience studying adolescent development while working in higher education, but she admitted she was far removed from knowing firsthand what the adolescent world is like. “I am the expert on your tomorrow, but you’re the expert on your today,” she often said.  

With that, we were thrown into the deep end, and like the child that learns to swim this way, we kicked our legs hard enough to keep our heads up. Rather than assigning us simple administrative tasks, Dr. Daugherty handed us complex challenges, like bolstering an atmosphere of “belonging and mattering” among Georgetown students. We weren’t told to be cogs in a machine; we were empowered to build new ones. We were asked to lead the way in designing new initiatives and solutions to address issues that we dealt with firsthand as students, like finding community within the university or balancing working hard with caring for ourselves while being away from home for the first time.  

There would be constant pressure, not necessarily to succeed, but to maintain unwavering ambition and creativity. We were required to bring our respective passions and skillsets into conversation with the spirit of innovation, all in the name of creating a world we thought we could only imagine.

What we learned is that the deep end is not a place to drown; it is a place to learn. It is a place where Fellows are trusted to take on unsolved institutional challenges, to move beyond our comfort zones, and to think beyond our own years of experience. It is where we are asked to address student impostor syndrome while managing our own, tasked with changing a culture we were not sure we had the authority to critique.  

What we learned is that the deep end is not a place to drown; it is a place to learn.

We were given access to the full resources of the Division of Student Affairs and encouraged to collaborate with university leaders. We relied on each other and drew from our own experiences as alumni, as well as from the students who are still attending. Most importantly, we were not afraid to make mistakes because we were guided by leadership who encouraged us to take risks. For Fellows, there was no consequence for failure besides learning a lesson and trying again. It’s inevitable that we’d falter along the way, and we agreed that the only thing that fearing failure does for us is hinder and delay our eventual triumphs. Failing didn’t mean the journey ended; it just provided us another memory, lesson, and motivator to propel us towards results.

Since the beginning of the Hoya Fellowship in October 2023, the Fellows have helped student affairs launch a number of initiatives and projects, which have proven almost overwhelmingly successful. Each Fellow was encouraged to pursue projects aligned with our own strengths and to collaborate and learn from each other in the process.  

One of our biggest accomplishments came directly from our own experiences. A major goal of student affairs has been to focus on “belonging and mattering” on a campus, which is welcoming but also often too perfect for its own good. On a campus like Georgetown, many students find it difficult to be anything other than perfect. This cycle of pretending to be perfect causes some of the brightest adolescent minds to wonder if they really belong in a place where everyone is as smart or smarter than they are. From this came the development of a class called “Blowing Up Perfection,” meant to teach students some of the skills they might not learn in other classes: how to build authentic friendships, how to face conflict, how to be resilient in the face of difficulties, how to embrace vulnerability. These skills help students understand that belonging comes not from perfection but from connection and self-acceptance. It is something we had to learn ourselves. 

Another related initiative is Hello Hoyas, a summer program where university leadership travels around the country to visit incoming first-years in their own hometowns. Particularly impactful for first-generation and low-income students, Hello Hoyas offers a powerful message that students and families belong here and that we will be here for them when they arrive. Hello Hoyas expanded from five cities in 2024 to 10 cities in 2025 and has welcomed hundreds of students before they even reach campus across both years.  

Expanding our impact beyond Georgetown, Fellows even helped advance scholarship and research on adolescence, most notably by leading a national research symposium that reimagined how we approach adolescent development within the context of today’s challenges and opportunities. The gathering, called “The Promise, Possibility and Power of Adolescence,” convened K-12 and higher-education administrators, educators, non-profit leaders, and renowned researchers, who were brought into conversation with adolescents themselves — the very people who would be impacted by the work. Like the Hoya Fellowship, the hallmark of the symposium was that the youth led the way. There, young people spanning 14 to 22 years old worked alongside adult participants to co-create innovative solutions aimed at promoting universal adolescent thriving, regardless of one’s location or access to resources. 

Our experience as Fellows made us realize that the distance between students and administrators didn’t come from disagreement, but from mutual misunderstanding. While institutional leadership can offer frameworks of what young people should be, only young people themselves can speak authentically about their own current reality. The Fellows program has helped expand the opportunities for students and administration to communicate directly with one another. Our office initiatives include a student advisory, which invites all students to join university leaders for dinner and discussion. There are Hoya Family Forums, which invite curious parents to meet different student, professor, or staff panelists and keep families informed about what happens on campus. The Fellows have helped build bridges between Georgetown leadership, families, students, alumni, researchers, and everyone who is invested in making universities everywhere a better place for adolescent wellbeing.  

Through these initiatives and projects, the Fellows have helped reframe how the university approaches its students. There are many more opportunities for students to connect directly with leadership, even before their time on campus. And in turn, leadership can better understand the state of adolescents today. The Fellows have helped blow up the culture of perfectionism and exclusivity which permeated the otherwise very welcoming Georgetown community, and we hope to continue doing so in the future.  

We never thought we’d be working for the university, let alone teaching classes or organizing national conferences. We’re driven by our pride in being members of the Georgetown community, and we’re honored that we get to serve as a connector between students and administrators, all of whom want the best for our university. The issues we tackle — adolescent development, student wellness, belonging and mattering, to name a few — reach far beyond Georgetown’s gates. Through the Hoya Fellowship, we aim to show how empowering young people to lead not only develops them but also ignites impact at scale. 

One last note: When you throw people like us into the deep end, we’ll never want to leave the pool.

Since October 2023, Hoya Fellows have worked in key university offices across Student Affairs to develop strategic initiatives focused on student life and well-being. These positions enable the university to benefit from the experience and insight of alumni who understand the lived experience of our students, while also empowering these new graduates to help build Georgetown into the institution they hope to leave for future generations of Hoyas.