“This Is What We Do” 

At a time of fear and uncertainty in higher education, what good leadership demands may be as simple as being an excellent human being. Meet Father “Call Me Jack” Butler, the new president of Boston College. The Jesuit priest was a prison minister, administrator, counselor, and spiritual director before becoming the institution’s first new president in 30 years. The week of his much-anticipated inauguration, he was remarkably relaxed, and characteristically modest, saying, “A job doesn’t change who you are.” 

Father Jack, as he is known, may well be the college president of our times. He is discerning, relatable, and refreshingly unafraid of the existential crisis higher education appears to be facing at this moment. For over 15 years, he was the Haub Vice President for University Mission and Ministry, a division of Boston College that invites faculty and students to embrace the school’s formative education mission through retreats and reflection. Grounded in Jesuit educational tradition, BC retains an intentional focus on teaching to the whole person with an emphasis on how to live a good life in many dimensions. 

As a Catholic priest on a multi-faith campus, Father Butler is at once unapologetic about his devotion to his religion and welcoming of all forms of spirituality. He acknowledges the realities of encouraging the practice of personal formation within a highly selective research institution. At the same time, he believes that understanding our roles as humans is more important than ever. In this interview with LearningWell, Father Jack and Winston Provost and Dean of Faculties David Quigley talk about why they are doubling down on BC’s mission in a rapidly changing world.

It’s been 30 years since BC has had a new president, and here you are. How does it feel?

JB: The most important thing in all of this is continuing to be who you are. You might have more responsibility, but if you have people like this [gestures to colleagues], the responsibility isn’t all that different. The one thing I can genuinely say is the love and support and affection that I’ve received since the naming and the first day on the job has been hard to process. It’s been overwhelming. It’s been wonderful. The rest of it, it’s just getting up in the morning and doing what I can do to be the best I can be for myself and for others. 

Do you think your becoming president says something about the direction of Boston College and the importance of formative education at this point in time?

JB: I think that formative education is something that people like David and the deans and the faculty at Boston College all believe in. It is who we are. But formative education didn’t come out of a vacuum. The Jesuit, Catholic education that’s been going on for 500 years has always been formative. It’s always been about the liberal arts: helping us learn how to live life and to become integrated people, the idea that an education isn’t just about a job; it’s about how to maximize your potential and enjoy the gift of creation itself. 

And it’s because we want to be known as a Jesuit, Catholic-faith-based, values-laden school that specializes in formative education that they were looking for a Jesuit to be in this role. I think that’s probably the default on why it’s me, to be honest. It doesn’t hurt that I love human beings, I love the relational aspect of education, and I believe in formative education. 

What do you think, David? What does Father Jack’s presidency say about where BC is right now? 

DQ: If you talk to the board of trustees, there was an absolute focus that having Jesuit leadership has served us well in the past and is really critical at this moment in time. The biggest change over these almost 30 years, and especially over the last 15, is the way in which the language of formation and formative education has taken hold in really powerful ways with faculty, staff, undergraduate and graduate students, friends, alumni, and trustees. There’s a richness in that conversation and the ways in which it’s allowed us to think about how we make investments, how we develop new programs, how we think about hiring, how we think about accompanying our students in light of that kind of broader set of values that Father Jack and his colleagues have created in so many ways. 

I don’t think there’s any place in the country that has done more interesting work than what Father Jack and his colleagues have done [in University Mission and Ministry] for faculty formation, for staff formation, for expanding undergraduate student formation. Here, we have been intentional and creative in thinking about: How do we meet faculty where they are, with a clear sense of who they are in the eyes of younger people, who are coming into universities and are looking for meaning, a sense of community, a sense of a larger purpose? 

You mentioned the importance of faculty in formative education. This is tricky because isn’t there an unwritten rule in higher ed that faculty and administrators sort of mind their own business? Is it a different story here? 

JB: Boston College is a Jesuit, Catholic university, and I’m proud to say that. And I’m a proud Jesuit. But we’re not a church. We’re not about the faith development of everybody here. The primary purpose of a Jesuit, Catholic university is in fact the education. But because we’re Jesuit, Catholic, we have a different reason for doing the education we do, which we welcome the faculty to buy into. What faculty formation really means is getting them to remember why they wanted to be a teacher: the things that got them excited about their particular discipline, the things that gave them purpose and meaning in life, the things that help organize how they negotiate the world. It’s the same things we’re trying to do for the students. 

For us, instead of responding out of fear, we say, “Let’s step back. Why do we do what we do? Has that changed?”

Faculty are the primary formulators. If we can help them help our students become fully alive—to enjoy the richness in life, to be able to live out of joy but also have the capacity and the adaptability to deal with sadness, frustration, and disappointment or failure—that’s what education is really about. We lost our way in higher ed when we made education seemingly only about getting a job

The stakes are a whole lot higher and more important than getting a job. And if you remind faculty that we want our students to be fully alive human beings, to have the capacity to engage life and explore life in all its tremendous magnanimity, very few will find that strange or unappealing. And if you get them to think about why they became faculty, it’s usually because they had somebody like a David Quigley in their life who inspired them. So they are not just teaching math or history or psychology or literature. We’re getting them to understand who they are, integrating themselves, and getting them excited about that. 

Is the goal for faculty to really see the students in more ways than just a receptable for knowledge in a particular specialty? 

JB: I don’t want education to just be a transmission of a subject, of a discipline. We want cognitive development, but we want that to be integrated into their volitional drives, into finding out who they are as they embrace the liberal arts. Like a pinball machine, we want them to bounce off of history and English and psychology and math to find out what they are really interested in. Because some of them come here already hardwired for a career. I think we win if they change their desires because they are doing so based on what they really want to do with their lives. At Boston College, we ask all of our students to consider three questions: What brings you joy? What are you good at? And who does the world need you to be? To us, these three questions are at the heart of formative education. 

DQ: Father Jack was a key ally and driving force when we renewed the undergraduate core curriculum a decade or so ago. One of the key developments there was that many faculty who were most engaged in helping lead the process came to it with a sense that we needed to up our game because the generation of young people who are coming to our classrooms had different needs and different experiences. 

We can talk about all the overdetermined ways in which social media and the various crises of our time are weighing on these young people. But I thought that there was a wonderful openness in that core process to think about, as a Jesuit institution, what kind of a liberal arts core do we need, but also to imagine it involving a lot of creativity about reflection experiences across many of these courses. This is what the retreat work that BC’s Division of Mission and Ministry took on under Father Jack is all about. It is about getting faculty more attuned to what brought us into this work in the first place—that joy of scholarship—which helps our students come alive. 

Let’s talk about the students. David mentioned seeing a different kind of student arriving on campus about a decade ago. That’s when we were just learning the extent of the college student mental health problem and some of the other struggles like loneliness and fatalism. Do you think about that in terms of everything that you’ve designed here, from your work in ministry through to your leadership now?

JB: Answering your question honestly, I’d say—is that the guiding principle behind everything I’m thinking about? No. Is it a large portion of what I’m thinking about? Absolutely. Jesuits have been famous for being countercultural, which most people think of as social justice. But the countercultural is precisely what you’re talking about. And if you have a sense, as I do, that the human organism itself is self-correcting, then you believe that it’s going to be fine. It will move out of loneliness. It will seek relationships. It will have a sense of joy. And I don’t mean this from a religious sense but rather understanding what it is to be human so that they can live their lives to the fullest. 

Take loneliness for example. Why are people so lonely? In part because they haven’t realized they can have a relationship with themselves or they’re afraid to have a relationship with themselves. So we need to get them to be quiet—to reflect. You get the organism to function correctly with the cognitive development. You’re giving them resources, you’re giving them insight, but you’re moving from intellectual growth to wisdom. Wisdom is the way to incorporate this into a life. The intellectual growth is just how to do something. So somebody who’s fatalistic falls in love. Love has a way of getting you out of fatalism. You start bringing that together, and the organism starts to function better. 

What about the pressure students put on themselves to pursue certain majors, constantly striving towards their goals? David, do you talk about that with the deans or the faculty at all? Because that can lead to some mental health issues, as well.

DQ: BC is certainly not immune to this. Historically, across the 20th century up until the 2008 financial crisis, across higher education, there was a counter-cyclical relationship between the economics major and the business cycle. In bad times, people rushed to the economics major. As the economy improved, people went to philosophy or history or fine arts. Since 2008, and this goes for BC but it goes for just about all elite schools around the US, that relationship has been changed, and the push towards the economics major has just continued. So there is a desire on the part of students, families who are committing to support their students, to find their way into particular majors. 

As Father Jack said, they’ve got a certain mindset coming in here. I think why it’s so important to have such an extensive liberal arts core is that we really believe that the kind of flourishing that we’re after for our young people across their lives will be best developed by encountering great works of literature, reading about the greatest approaches to the big theological questions across those areas. Another element—and it’s been part of Jesuit Catholic education especially inventively done here at BC since the late ’60s—is a real institution-wide commitment to service learning, to getting our students out into the city of Boston, into neighboring communities, and encouraging them to think about their obligation, what they owe their fellow men and women and the communities around them. 

JB: I’ll jump in here. I’m not the historian; David’s the historian. But if you really traced it back, before higher education became overly focused on job placement—that’s when we started to lose what I think is the true impact and the essence of what education’s all about. When your kids were young, they were asking you, “Mom, Dad, why?” Everything was why, why, why. 

But we sent them into an educational system, and too often it took the why out of them. And then it became, “How many pages do I have to write? What courses do I have to take that will lead to a job?” Don’t get me wrong, BC is an elite university, and 96 percent of our graduating seniors have a job, are attending graduate school, or are engaged in a meaningful volunteer experience like the Peace Corp. But what distinguishes us as a university is that we consider everyone here an educator, and we’re trying to get our students back into the wonderment of the why.

And the last piece I’ll say is we need to teach them that it is okay to fail. I want them to fail while they’re here because that’s a part of what formative education is about. Because if we don’t let them fail, they won’t take risks. And so part of formation is how do we get them to take risks, to teach them that failure isn’t really failure—it’s the beginning of success.

There is a lot about higher education that needs to be addressed, including affordability. What do you worry about most? 

JB: Sure, we worry about access and affordability. Boston College invested $100 million to establish Messina College, a two-year residential program for low-income, first-generation students on our Brookline campus. It allows people who didn’t have access or couldn’t have access to a school like BC to come here, in many cases, free of charge and transfer into Boston College after two years of study if they maintain a 3.4 cumulative average or better. I would love for BC to try to join universities like Harvard and MIT that offer free undergraduate tuition for families with annual incomes of less than $200,000, but we are not there, yet. We allocate a tremendous amount to need-based undergraduate financial aid, but we have to do more for middle class families. That is something we are all paying attention to.

Do I think that what’s going on at the federal level is hurting us? Absolutely. Do I worry about the distrust of institutions in general and whether or not people believe that a college education really is worth it given the price? Absolutely. Do I think that college athletics—something that I love and is big here—do I think it’s gone astray and that it is putting a strain on BC and other Division 1 universities? Yes. 

There are lots of challenges out there, but if we’re really about formative education, then my line is, “Where there’s love, there can be no fear.” For us, instead of responding out of fear, we say, “Let’s step back. Why do we do what we do? Has that changed?” We will continue to be honest about who we are and not try to change our core values for the circumstances of the time. 

We’re a Jesuit, Catholic university—that’s who we are. This is the kind of education we offer, and this is why we do it. This is the time to double down. This is the time to say, “What we do is really important because we’re actually trying to address the issues of the world.” It’s a very challenging time in one way, to be in higher education. But if you look at it the way that I think people like us look at it, this is the best time to be in education because now the stakes really count. I think we are well positioned to prepare students who can make a difference in the world.

You can reach LearningWell Editor Marjorie Malpiede at mmalpiede@learningwellmag.org with comments, ideas, or tips.

Posted in Q&A

In Pursuit of Connection, Stray from the Social Networks

During orientation week my first year at Dartmouth College, I found myself with over 100 freshmen at a s’mores social event. The night sky was dotted with fairy lights, and a warm glow encircled us, as a tide of excitement rippled around the firepits. While I moved with the current, flowing from one person to the next, the fleeting conversations remained stagnant. Each exchange followed the same routine of strained small talk. For an event with no instruction nor rules, I felt confined by some arbitrary social boundaries that kept me on the surface of every interaction. I was at an event made for getting to know people, and here I was, at least 20 people later, none the wiser to anyone around me. 

As I headed back to my dorm, I bumped into another freshman on the sidewalk. Our conversation started about the cobblestone streets of Bruges, Belgium, and the next thing I know, three hours later, he is standing in the middle of my room reciting an entire passage from Macbeth. We moved from one conversation to another unable to contain our excitement. His laughter, full, uninhibited, and authentic, was contagious, and I felt a freedom to be candid in a way that feels so difficult in this day and age. Since then, our friendship has only grown, and today he is my best friend. It’s hard to describe our friendship in any other way but limitless. We find joy in everything, from rolling pumpkins down a long driveway outside the library to running through the sprinklers outside the science building. 

Ironically, finding my best friend so early in college has made me more attuned to the wider challenge of connection. In my experience, this obstacle stems from societal systems that encourage us to conform to narrow ideals of success, from how we present ourselves to where we find connection. These prescribed norms can inhibit authenticity and make genuine connection more difficult. However, attaining such a meaningful relationship not at the gathering by the campfires but serendipitously on my way home showed me that connection exists outside the system. 

Pressure to Fit the Mold 

Despite the interconnectedness of our modern society, it feels we are progressively becoming less connected. While social media has brought many positives, it has also propagated unrealistic expectations of success. Platforms like LinkedIn display every academic and professional milestone someone has achieved since adolescence, while Instagram serves as a constant reminder of all the friends, places, and experiences that we have had no time to pursue. As a result, it leads us to slowly construct an impenetrable barrier between our real selves and our cultivated personas. As we relinquish so much of our life online, the feeling of being constantly perceived leads to a looming pressure to perform, even offline. 

If one believes meaningful relationships can only be found in a select few places, it creates unrealistic expectations and can leave one feeling further disconnected in a society where connection is already difficult. 

Recently, during a conversation free of pretense, a friend asked me if I was happy with how I was spending my time in college. I told her yes. But when I asked the same question back, she shook her head. Despite her time being filled leading extracurricular organizations on campus, getting the ideal internships, going on spontaneous adventures every weekend, and still finding time to excel academically, she felt discouraged as this did not bring her fulfillment. “So what if I do all these things?” she said. “I can’t even tell you what I truthfully like anymore.” 

The internet has become our judge, jury, and executioner. When scrutiny feels omnipresent and comparison is all encompassing, it’s natural to want to fit a perfect mold. However, this culture of constant visibility and judgment inhibits vulnerability. If we can’t truly be ourselves, how are we supposed to create authentic connections? Our inability to be fully honest with one another not only prevents connection but continues this cycle of silent struggling as we feel more and more isolated in our own worlds. I don’t think Dartmouth is an inherently competitive nor cutthroat place. It’s quite the opposite. Time and time again, I feel the support of my peers and professors and a general sense of community. The issue is that we are more similar than we think. Many of us face the same struggles and challenges; yet our apprehension to express them leaves us isolated in our journey. 

The pressure to fit the mold not only makes students feel like they must always appear successful, but also dictates where meaningful connections can and should be found. Too often I have heard “you need to be a part of this club if you want to make new friends” or “if you don’t join a sorority you will have difficulty making friends.” I am not saying that true connection can’t be found in these structured and defined places. Of course it can. Rather, if one believes meaningful relationships can only be found in a select few places, it creates unrealistic expectations and can leave one feeling further disconnected in a society where connection is already difficult. 

Beyond the System 

Societal systems pose arbitrary rules that can limit connection. However, we have a choice to determine how we let the system affect us. By looking beyond these artificial boundaries, we can find connection in places and with people we least expect. During my freshman year, I was standing in the chilly autumn breeze at a Diwali celebration, when a girl, walking back from the gym, paused to ask what was going on. Both of us spent our time engaging in very different activities, and our paths rarely crossed in the hectic rhythm of college life. However, this spontaneous moment permitted a close friendship to grow with someone I would have likely never met. 

I believe that as college students we have more agency than we think in defining what connection means to us. Some of my favorite memories include formally emailing 12 friends to go sledding the day after a blizzard and, in what is now a term tradition, spending the whole day with two friends cooking an extravagant dinner for a large group. In my experience, by being authentically myself and seeking intentional moments with friends, I have been able to defy the constraints of the system and find what true connection means to me. 

Sophia Sahni is a junior at Dartmouth College.

Invented Here | Jumping into Careers with Ellise LaMotte, Tufts University

Ellise LaMotte oversees Tufts’ weeklong spring break program, JUMP-IN, which allows first-year students to try on a career before committing to it. The goal is clarity: students feeling “this isn’t for me” counts as a win just as much as students saying, “this is it.” On this episode of Invented Here, LaMotte shares how JUMP-IN came to be, how the program’s success is measured, and how the work can be adapted to other campuses.

This episode is a part of Invented Here, a podcast series from LearningWell Magazine and the LearningWell Coalition featuring stories of innovation in learner-centered education that fosters life-long wellbeing.

Listen now on Spotify or Apple Podcasts.

You can reach Jack Tucker, LearningWell’s strategic communications manager, at jack@learningwell.org with questions, comments, and other ideas.

The Flourishing Familiarity Gap

College-bound high school students, whether they’re on their way to a two-year or four-year college, are familiar with what it takes to get into college; however, they know very little about what it takes to flourish once they arrive on campus. No doubt they have received college admission information from high school counselors, peers, family members, private college counselors and tutors, and even social media influencers. Many feel confident that their high school courses and extracurricular activities have adequately prepared them to succeed in college classrooms, labs, and learning environments. 

But as those of us who work on campuses know, there is so much more to a college education than academic success. Unfortunately, what professors and student affairs professionals may take for granted, new students and their families need to know if they are to make the most of their college experience. These include the myriad programs and resources geared toward flourishing, such as the presence of a college counseling center, the role of the learning assistance center, or the best way for students to secure funds to support their study away opportunities. 

The majority of students enrolled in an institution of higher education have one principal goal in mind: finding a career or vocation that will lead to financial success upon completion of a degree or program. Sure, many students factor in a school’s social scene, proximity to the beach, Greek Life options, or Division 1 sports when choosing a school. But these things are often secondary to the availability of a major, the academic reputation of a school, or the teacher-student ratio. 

High school students and families have very little awareness, anecdotal or otherwise, with the concept of flourishing.

For all that went into taking certain courses in high school—hiring an ACT or SAT tutor to secure a better standardized test score or tracking into one preparatory course of study or another to get into the program of one’s dreams—almost no time and effort has been devoted to one’s ability to thrive in and out of the college classroom, nor the professional environment that follows. Put more bluntly, the majority of high school students and their families are missing the forest for the trees: they have spent too much time fixated on the potential financial success that comes from finishing college, while spending almost no time becoming familiar with lifelong flourishing. All of this has led to what I refer to as the Flourishing Familiarity Gap. 

High school students and families have very little awareness, anecdotal or otherwise, with the concept of flourishing. And though authors such as Martin Seligman have made strides—and written popular and accessible books—that elaborate on the idea of positive psychology and happiness as being more complex than a set of feelings or expectations, high school and would-be college students have failed to grasp the importance of flourishing. These college-bound students would be well-served by becoming acquainted with Seligman’s operationalization of flourishing as: positive emotions, engagements, relationships, meaning, and accomplishments (or PERMA). Furthermore, they would benefit from realizing that academic development is but one of three legs of development that higher education is equipped to facilitate, the other two being personal development and social development. But these ideas, theories, and practices are rarely the focus of high school curricula, nor are they covered in much depth by college counselors and advisors. Again, their main focus is on getting students accepted to their preferred colleges and universities. It’s little wonder (though no less concerning) that the literature continues to highlight high levels of stress and depression, low use of college counseling services, feelings of exclusion and not fitting in, and a whole sundry of challenges experienced by college students in their first year of college. 

Unfortunately, there is little colleges and universities can do to directly influence what is and is not being shared by high school educators or private college admissions counselors and testing tutors. But what if two-year and four-year schools could help students and their families maximize the brief yet crucial time between a high school senior’s final exams and move-in day or the first day of classes? What if colleges and universities could address the Flourishing Familiarity Gap by helping incoming students (and their loved ones) increase their awareness of flourishing and alerting them to all of the services available on campus aimed at helping students flourish in college.

By May 1st every year, colleges and universities have a very good idea as to who will make up the incoming class for the start of the upcoming academic year. It is shortly after this date that incoming students and their caregivers start to receive a flurry of emails from the registrar’s office, the office of student financial aid, the dining services office, and the office of residence life and housing (to name a few). These offices support those most basic elements of Maslow’s Hierarchy of Needs: physiological. But what about Maslow’s other needs: safety, belonging; self-esteem, and self-actualization? 

Colleges and universities—using a flourishing framework such as Seligman’s PERMA model—should turn their attention to succinctly and clearly increasing student’s familiarity with flourishing, while assembling a who’s who of offices, centers, and individuals charged with distinct aspects of facilitating students’ academic, personal, and social development. These schools can help students use the eight to 10 weeks before the start of classes to figure out how to get the most from their new college or university. Schools should start planning now—this fall semester—what sort of communications, prompts, welcome messages, and resources they can strategically share with incoming students next summer before the start of classes. 

The concept of flourishing, similar to terms such as character, virtue, belonging, or wellbeing, are often discussed, interrogated, debated, and elevated on college and university campuses. In that sense, we the academic community either assume (at best) or ignore (at worst) the existence of varying levels of familiarity with these concepts for those who do not work in higher education. If higher education wants students, and their families by extension, to live out the full promise of their academic, personal, and social development, perhaps we would better serve our incoming students by shining a light on flourishing as soon as we can. 

Dr. José Villalba is a professor of counseling at Wake Forest University.

The College of Charleston Goes All in on Life Design

In some ways, this year’s opening days at the College of Charleston might have resembled those of the last 20—or even the last 200. At the 13th oldest college in the country, this fall’s convocation drew the perennial throng of new students who mingled with nervous excitement under the willowy live oak trees on the historic Cistern Yard.  

But this time, there was a notable addition. All around, students held, or waved, rally towels of different colors, printed with one of five encouragements: “Be Curious,” “Radically Collaborate,” “Take Action,” “Reframe,” and “Be Mindful.” 

These weren’t just typical words of wisdom for launching the year, or a college career. They are the core mindsets of Life Design, a life coaching model that CofC has decided to implement university-wide with a focus on first-year students. Over the last six years, Life Design’s expanding influence on campus has highlighted its potential to fortify students’ self-efficacy and optimism and, ideally, better position them for personal and professional success. Now leadership is on a mission to center these concepts in the student experience, introducing them early and often.   

Life Design, in essence, offers students a framework to plot multiple alternate futures for themselves and then encourages them to explore those options. The approach originated with two Stanford engineers who decided to apply their field’s design principles to regular life planning. For students, they asked, what would it look like to consider not one but three different majors, or extracurricular focuses, or career paths? Where would they take you, and would you be satisfied with each?

Kristen McMullen, the executive director of student success at CofC’s School of Business Student Success Center, was among the university’s first to embrace the practice. Her journey began in 2019 when, along with two colleagues, she flew out to Stanford for a Life Design training program. Over four days, they were immersed in the methodology and prepared to implement the work on their campus. Come the new academic year, they launched a one-credit Life Design course that drew about two dozen underclassmen in the fall and a similar cohort of upperclassmen in the spring. 

As they mapped their different life paths, they seemed freed from the pressure of fulfilling a single destiny and the fear of falling short.

An assessment of this first Life Design experiment affirmed McMullen’s budding faith in the practice. Compared to control groups, students in both her classes demonstrated an improved sense of hope for the future, greater self-efficacy, and reduced career anxiety. Anecdotally, McMullen said, she could sense the change in her students. As they mapped their different life paths, they seemed freed from the pressure of fulfilling a single destiny and the fear of falling short. “They were actually starting to believe that they could take control of their lives,” she said. “They could make decisions, it was in their hands, and they just felt better about themselves.” 

Over subsequent years, McMullen extended Life Design to new corners of campus, and others took notice. There were coaching sessions for individuals and then small groups of students, and the number of other staff trained to be coaches and classes featuring the content grew. Then, around two years ago, CoC President Andrew Hsu issued a directive for all students to receive some kind of life coaching. The provost approached McMullen about whether Life Design might be the way to go about it. “Do you think we could do this college-wide?” she remembered being asked. “That’s my dream,” she replied. 

Today McMullen finds herself updating a document she’s titled “My Ecosystem,” which charts all the different people and areas on campus where Life Design has made its way so far. The goal, she said, is to reach “every single department, office—everywhere we can.”  

Design Your Charleston

It was still fairly early in McMullen’s Life Design efforts when she started teaching an elective first-year seminar pulling in some of the key concepts. She was particularly impressed by just how far these very young students were able to progress in a short amount of time.

“I get goosebumps,” she said, describing how their final presentations would reflect their transformation into organized, forward-thinking, open-minded college students. They seemed to mature so quickly and fully, she added, that she would find herself thinking of them as graduating seniors, rather than rising sophomores. 

When she got the presidential green light to expand Life Design, McMullen set her sights on the First Year Experience program. As of this fall, she and Jessica Zuber, the senior director of student success and engaged learning, have launched what is perhaps the school’s most prominent Life Design effort yet: FYSS 101 Design Your Charleston, a weekly, required course for first-years combining an introduction to student life and resources with Life Design content. There are currently more than 100 sections of the class in progress, reaching a total of around 2,700 students, nearly the entire grade.

Every week, the students in Design Your Charleston receive information and complete exercises pertaining to different facets of college life. Week two on “Design Your Support System,” for example, provided an overview of various support offerings and tasked students with mapping out which they “would actually use,” according to the syllabus. Other weeks have homed in on “Design Your Community” or “Design Your Academic Path,” requiring more detailed plotting of events to attend, organizations to try out, fields of study that seem interesting, or advising questions to ask. Those five mindsets from the convocation towels —“Be Curious,” “Radically Collaborate,” etc.— are integrated continuously to give students a common language for navigating the first year, and beyond.

Another central element of Design Your Charleston is that it’s peer-facilitated. While McMullen and Zuber create the course lesson plans and PowerPoint slides for each week, older students bring the content to life in the classroom. “Not only are we growing professionals for the workforce past graduation, but also the students that they’re working with are receiving information from a peer,” Zuber said. “We find that students generally receive that information better than they do from adults just telling them what to do all the time.”

McMullen believes this information really can transform the student experience. “Design Your Charleston is to intentionally design the years—whether it’s three, four, five—that you’re at the college so that you’re getting every little thing out of the experience that you possibly can,” she said. She likes to think about the course as building a parachute for students made up of all the experiences and knowledge gained along the way. So by the time they’re jumping out of the college plane, dropping down into the real world feels like floating, rather than crashing. “This is great. I can see the view,” she hopes they are able to say. “I know where I want to go.”

A New Generation

Christopher Korey, the associate provost for student success at CofC, doesn’t subscribe to generational stereotyping. When he looks at his own children, for one, he doesn’t find the supposed Gen Z mold, which seems almost synonymous these days with some combination of fearfulness and fragility.

But Korey is willing to note that today’s college students, like many of all ages, appear to struggle with the task of taking the first step—putting themselves out there, trying something new, and risking failure in the process.

It was this recognition, in part, that Korey said inspired the request for universal student coaching in the first place. The high-level strategic vision, which Life Design helps deliver on, is for CofC to provide a truly holistic style of education: advising that goes beyond academics to help students grow as human beings, career preparation that goes beyond landing students jobs to developing their understanding of what they want to do and the skills they already have to help them succeed.

The CofC administration is currently eyeing an advancement campaign, of which one priority is boosting the university’s national prominence. Striving to become a leader in the student support and development space seems like a promising approach. “We’ll learn things that we can bring to a national audience about [how this work fits] into thinking more broadly about supporting students and this generation of students,” Korey said. 

Should its steady course of Life Design expansion continue, CofC just might become as famous for its work on student wellbeing as it is for its centuries-old oaks.

You can reach LearningWell Reporter Mollie Ames at mames@learningwellmag.org with comments, ideas, or tips.

Community Partners 

The University of Dayton and Sinclair Community College are just two miles away from one another, but in many ways, they are worlds apart. UD is a private Catholic university providing a four-year undergraduate experience. Sinclair, a public community college, offers the most affordable associate’s degree in the state of Ohio. And yet, when a group of educators from both institutions held a retreat to explore a partnership around character education, an infectious energy emerged. 

“It was like we fell in love with each other over three days,” said Nancy McHugh, the executive director of the Fitz Center for Leadership in Community at UD. “We went in as two separate groups and came out as one.” 

At the end of the retreat, they named themselves “the dream team,” and it stuck. This eclectic group of educators are now the driving force behind an unusual partnership in higher education based on what unites them, not what sets them apart. Funded by the Educating Character Initiative (ECI) out of Wake Forest University’s Center for Leadership and Character, UD and Sinclair will now embed character instruction into curricular and co-curricular initiatives at both schools, with a particular focus on community-engaged learning. At the heart of the initiative is the UD-Sinclair Academy (UDSA), one of the country’s most promising examples of a two-year/four-year transfer collaboration.

They named themselves “the dream team,” and it stuck.

Using character as the bridge, the team believes the work will produce a number of positive outcomes, including expanding the work of personal formation to all students, infusing belonging into the transfer pathway between the schools, and deepening each institution’s commitment to the community. In this sense, the UD/Sinclair character education initiative promises to be a national model for how institutions of different profiles and student populations can create beneficial relationships while deepening their respective missions. 

Breaking New Ground

The initial retreat that brought the team together was part of an ECI capacity building grant meant to help institutions do the groundwork for their character education aspirations. Oftentimes, these planning stages bring into focus existing assets, and in some cases barriers, that can be addressed through a larger effort. Always, it is the people behind the initiatives who ultimately shape how the work takes root.

The UD/Sinclair partnership is led by two academics who, their colleagues say, represent the best of each institution: UD’s Nancy McHugh and Sinclair’s Myra Bozeman. McHugh is a philosopher by training, though she calls herself a “weird one,” spending as much time outside the classroom working with students in the community as she does inside it. The Fitz Center, where she is director, is one of several centers at UD that focuses on community-engaged learning — a form of experiential education in which students apply what they are learning in class to the needs of the community. 

“I’ve always tried to help students understand that the work we do internal to higher ed travels out into the world,” she said. “The skills we are learning in the humanities, in the liberal arts, have this strong external-facing component that helps us understand how to live better in the world and also develop our personal and professional lives in ways that are really important.” 

Myra Bozeman, the dean of liberal arts, communication and social sciences at Sinclair, was born and raised in Dayton. “I have a deep connection to Sinclair,” she said. “I was the first child in their day care because my mother was a student here. I have a real love for the students, and moreover, the community.” 

Bozeman said that while most faculty at four-year colleges have an expectation about research, the expectation at Sinclair is to be out doing work in the community. This mirrored UD’s Catholic Marianist mission, advanced by its current president, Eric Spina, who in 2017 declared UD the “university of the common good.”

A year earlier, Spina worked closely with Sinclair’s president Steven Johnson to create the UDSA, an affordable pathway for transfer students from Sinclair to UD. USDA students are representative of Sinclair’s population: Most are Pell-eligible, first generation, and/or students of color. For their first two years, USDA students pay Sinclair tuition (around $5,500 annually) rather than UD tuition (around $50,000), while gaining full access to UD’s campus experience and student organizations, as well as co-curricular opportunities at both institutions. When Sinclair students transfer to UD after receiving their associate’s degree, they get a deep discount on tuition. 

Realizing the program’s full potential involves educators from both schools continuing to learn about each other and reflecting on the perceptions they bring to the work. Fortunately, the trust and candor the dream team members built has enabled them to address issues head on. 

“UD is a fantastic institution, but they haven’t, in the past, been the most welcoming platform for students of color,” Bozeman said. “Many Blacks just didn’t feel like they belonged on that campus. I personally believed UD has wanted to welcome our students, but perhaps they didn’t understand how to do it. And now we can help figure that out.” 

UD’s 2024 Culturally Engaging Campus Environments survey revealed that UDSA students experience lower community connection and sense of belonging compared to traditional four-year UD students. However, UDSA students do experience strong educator support at UD and find they have abundant opportunities for positive regional contribution. The dream team sees this as an opportunity for growth and collaboration across institutions, with character-education tied to community-engaged learning as a vehicle to increase the sense of belonging for students in both their curricular and co-curricular lives. 

For McHugh, the belonging gap for the UDSA students sparked an “aha moment” that would lead to a larger inter-institutional effort funded by an ECI institutional impact grant of a little under a million dollars. She told the team, “Let’s use community-engaged learning as a vehicle for character education and then use that to create a common language for character for both institutions to drive forward this sense of belonging for all students.” 

Understanding and communicating what that looks like is an ongoing conversation, both within regular meetings of the dream team and at brainstorming sessions called “charettes.” The project materials describe character as a set of dispositions, or virtuous habits, that shape how we think, feel, and act. The overlay of community-engaged learning means that these habits are shaped by community participation and geared toward the benefit of the community. 

“For me, character is about enlarging my students, not making them smaller.”

While the benefits of experiential learning are well established, leaders advocate that when implemented with intentional attention to character education, these benefits compound, as student gain not just knowledge and skills but the moral and epistemic dispositions to use them wisely in service to others. In creating a common language and commitment to these principles, the project is guided by nine virtues: joyfulness, curiosity, resilience, hope, integrity, mindfulness, empathy, justice, and community belonging. 

While the foundation of the initiative is rather philosophical, the proposed plan is a tangible list of specific initiatives with deliverables, including work within the community-facing centers and in co-curricular activities for students on both campuses. Much of the energy and resources are pointed inside the classroom. Among the project’s goals are to strengthen cross-institutional collaboration and to empower educators at both institutions to implement character education into their courses. This is happening on many levels, starting with faculty who now teach or guest lecture on both campuses, with many planning to infuse character into their coursework. 

A newly launched faculty fellows program will train 10 new faculty a year from both institutions to use a character pedagogical framework, resulting in a cohort of 70 or so over time. These will include senior character fellows who will act as mentors to other faculty members. 

To improve the UDSA experience for students, “all of Sinclair and all of UD would need to be involved,” McHugh said. “We need to know that when a UDSA student goes into a class in engineering, they will feel a sense of belonging because those educators will have the same sort of language.” Many Sinclair professors, who were unaware of even having UDSA students in their classrooms, are learning how to use a character framework to get to know them.

Dair Arnold, a professor of English at Sinclair, is now running a character pilot in her first-year composition course. While keeping with her standard syllabus, she now adds a character lens to each of her units. In the introduction to writing section, the theme is “know yourself.” Instead of one week of introductory work before the first assignment, Arnold took two weeks where she talked about what character means for students. 

The character “cheat sheet” she gives her students defines it as “who you are becoming and how we choose to act — especially when situations are difficult, uncertain or require us to think beyond ourselves.” 

Arnold said the students are embracing the revised format and feel excited to be a part of something intentional and different. “For me, character is about enlarging my students, not making them smaller, and giving them the skills so they can make informed choices that are good for them, as well as large groups of people.” 

Helping Sinclair students explore their personal growth through character education is a big part of the effort to increase belonging. “I think this project is going to enable the two-year students, and their faculty, to have opportunities they wouldn’t have had otherwise,” said Katherine Rowell, a retired full faculty member at Sinclair who has moved her office down the street to UD and is now heading up faculty development and assessment on the character education initiative. 

Rowell believes the character education will help counterbalance the national narrative about the purpose of community college which has been skewed almost exclusively towards workforce development. “We need both. You can’t do workforce development without also talking about integrity and ethics and resilience,” she said. “Community college students need the opportunity to work on these things, not just students at elite liberal arts colleges.” 

The commitment UD has made to partner with Sinclair on formative education has Rowell hopeful and excited about the work ahead. “I think just the conversations — the faculty from both institutions talking about these things and making sure students are cared for — it is good to be a part of. In all my time working in community college settings, I have never had a four-year institution reach out or make any overture until now.” 

Another dream team member, Danielle Boone, reiterates the importance of character education to the regional workforce missions of both schools, particularly Sinclair. Boone is a UD staff member who runs a program called Professional and Applied Learning (PAL) that supports UDSA students. She is also an adjunct faculty member at UD and Sinclair in psychology and is building character education into these courses.

Much of her work is aimed at preparing students for jobs in the community — one of the goals within the community-engaged learning framework of the initiative. Of the UDSA graduates from 2023 to 2024, 80 percent of those who are employed, have jobs in the Dayton region. Boone sees a through line from the UD/Sinclair character initiative and the needs of the regional workforce. She calls the work “employer-informed character.” 

“This is about making sure our students show up at work as whole people and have the skills they need to persist through adversity and be successful,” she said. “That to me is character. And if we are going to argue about the relevancy of higher education than this is what we’ve got to do.” 

Given UD and Sinclair’s shared commitment to personal growth and community, the dream team’s character initiative may well come full circle, reinforcing what the two institutions had always had in common, yet might not have known. Bozeman recalled an epiphany she had early on in the first dream team retreat: “I remember thinking to myself, ‘This is going to change our community. This is going to change it all.’” 

You can reach LearningWell Editor Marjorie Malpiede at mmalpiede@learningwellmag.org with comments, ideas, or tips.

Access Is Only a Starting Point  

I used to think that the biggest barriers to getting involved in college activities were fairly obvious. Perhaps students did not have enough time. Perhaps they could not afford an unpaid internship. Perhaps they were intimidated by a competitive application process. Those barriers are real. But after spending the last year talking to other students about how they find opportunities at Lehigh University, I began to notice another issue that was much harder to see: Sometimes students merely do not know where to look.

As part of my work with ImpactTrails, a Lehigh University initiative focused on creating equitable pathways for students to participate in high-impact practices, we interviewed approximately 98 students about their experiences with research, internships, mentorship, community engagement, and other opportunities outside the traditional classroom. How had these students heard about a research position? Who told them about an internship? Had they gone looking for an opportunity, or had an opportunity happened to find them? Did they know which office to contact, which professor to email, or even what kinds of programs were available to them given their work-study status, major, family commitments, or financial commitments?

The answers were undeniably, remarkably varied. Some students seemed to have an intuitive understanding of how to navigate college. They knew that they could approach professors about research. They knew where internships and fellowships were advertised, and they talked to everyone they could to find opportunities suited to them. At ImpactTrails, we call these kinds of students “explorers.” Other students, meanwhile, were figuring out these things for the first time. They were just as curious and ambitious, but they were spending part of their college experience learning how the Lehigh world worked before they could fully take advantage of what it offered.

Instead of asking students to know the name of a program prior to searching for it, we wanted the tool to begin with the student.

Universities spend a great deal of time discussing the importance of high-impact practices. We encourage students to conduct research, get internships, work with mentors, study abroad, engage with their communities, and apply what they learn in the classroom to the world around them. According to a survey by the National Association of Colleges and Employers, early career professionals who participated in experiential learning reported earning an average of $15,000 more each year. These experiences can also be some of the most meaningful in a college education. But we often talk about them as though the process begins when a student decides to apply. My conversations with students made me realize that it begins much earlier. It begins with knowing that an opportunity not only exists but is open and accessible to all.

At Lehigh, we began experimenting with ways of making the discovery process easier and more equitable. We developed an AI advising chatbot connected to Lehigh360, a platform designed to assist students in finding opportunities across the university. Instead of asking students to know the name of a program prior to searching for it, we wanted the tool to begin with the student. A student could describe their interests, goals, and what kind of experience they were looking for given their financial status or other commitments, and the chatbot could point them toward programs that might be a good fit.

The idea was not to create an artificial academic advisor or suggest that technology could replace the people who make Lehigh meaningful. In fact, at Lehigh, we have Opportunity Guides. These are trained students who are well versed in the high-impact practices offered on campus and serve as advisors in the Lehigh360 office to assist students with finding the right opportunities for them. However, we wanted to make the first step easier. If students know they want to get involved in research but have no idea what kind, where to search, or whom to contact, perhaps a conversation with a chatbot can give them somewhere to begin.

We tested the advising hub with students and asked them what they thought after using it. Their feedback was encouraging, particularly because it indicated progress on the problem we were actually trying to solve. Students liked having information about different programs brought together in one place, and several said the tool helped them discover programs they had not previously known about. “It reminded me of something I wanted to apply for,” one student said. Another added that it could help new students “not miss opportunities.”

That approach has changed how I think about the word “access.” An opportunity can be available without being accessible.

These results raised a new question for me: Why not expand the tool to include programs that  are not considered high-impact practices? After all, students might identify high-impact opportunities of interest only to find that they can’t engage for various reasons. A research experience might require hours that conflict with a student’s job. An internship might involve travel that a student cannot afford. A program might have an application process that is technically public but difficult to understand. A student might want to participate but have no idea whom to contact before applying. The opportunity is there, but the path to it is not equally navigable for everyone.

That realization led me to develop a High-Impact Opportunity Audit Tool, or HI-OAT. Rather than looking only at whether an experience provides meaningful learning, the tool asks what the experience looks like holistically from the student’s side. It considers sustained engagement, mentorship, collaboration, feedback, real-world application, and reflection, but it also examines transparency, financial accessibility, disability accessibility, advising, navigation support, and whether programs accommodate students with different needs and schedules. That approach has changed how I think about the word “access.” An opportunity can be available without being accessible. A university can offer an incredible program, advertise it on its website, and accept applications, and still have students who never hear about it or who cannot realistically participate. The audit tool therefore also looks at whether programs collect student feedback, track outcomes, and use that data to improve the experience over time.

I do not think the answer is to turn advising over to artificial intelligence. Some of the most important opportunities students find in college will always come through people. A professor notices an interest and suggests a research project; a friend sends a fellowship application; a mentor encourages a student to apply for something she never thought she was qualified for. These are the moments that cannot be reduced to a recommendation algorithm. But universities can make it easier for those moments to happen. They can make their opportunities easier to discover. They can examine whether their programs are genuinely accessible. They can ask students where they get stuck and take those answers seriously. And they can recognize that not every student arrives knowing how to navigate a complicated institution. Sometimes the first step toward making an opportunity more accessible is simply making sure a student can see it.

Ayah Mallah is a sophomore at Lehigh University.

More Resources Aren’t Enough 

Colleges and universities have invested significantly in expanding the wellbeing resources available to students — from mental health services and telehealth apps to basic needs programs, financial wellness, recreation, peer support, mindfulness workshops, and more. Yet many campuses continue to struggle with low student awareness and engagement, uneven utilization, and students who wait until they’re in crisis to seek help. As a result, students who may not need clinical care can end up in counseling when their needs may be better addressed elsewhere. That can strain clinical capacity and leave students feeling like the support doesn’t fit. 

When engagement in a wellbeing program is low, the instinct may be to eliminate it, add different programs, or run additional information campaigns. But whether a resource lands with students might have less to do with its existence and more to do with timing and relevance. The right information at the wrong moment will likely miss the students who could benefit most. The deeper problem may not be a lack of resources or information but rather the gap between what’s available and what feels personally relevant, timely, and clear to students. 

The right information at the wrong moment will likely miss the students who could benefit most.

Students are being asked to navigate increasingly complex support systems at the very moment they may be feeling stressed, disconnected, or unsure how to describe what they’re feeling. It’s incredibly difficult for a student (or anyone, really) to name what they need when they’re already feeling overwhelmed or burned out.

For example, a student may know they’re exhausted because they’re not sleeping well. But without an opportunity to reflect, they may not realize that financial stress or a lack of belonging is what’s keeping them awake. Without that clarity, they may focus only on sleep hygiene when the more helpful next step might be financial aid, a campus job, peer support, or a place to build connection.  A long list of resources presented at orientation will not help resolve that uncertainty. It just hands the burden of figuring it all out back to the student, at the exact moment they’re feeling overwhelmed. 

Starting Even Further Upstream

There’s a phrase from the advertising industry that says: “You can’t see the label when you’re inside the jar.” Some of us in the counseling world have borrowed this saying and applied it to our clinical work. When students are swirling around inside the jar, it’s hard for them to name what they need or see what might help. As counselors, we address this by asking the right questions, actively listening, and helping students take a step back, reflect, and untangle the factors that are keeping them stuck in the jar. This process builds agency and helps them put language to their needs and eventually act on them (i.e., climb out of the jar). 

What if we applied this same idea to all students, not just the ones who arrive at the counseling center? What if every student had the time and tools to define wellbeing for themselves, reflect on what feels most pressing, build language to ask for support, and take one meaningful next step? Giving all students this opportunity for upstream reflection and processing offers them clarity, language, and a relevant, manageable next step, helping turn awareness into meaningful action. 

The Limits of Information Delivery

Information about wellbeing topics and available resources is critical for students to have, but knowledge alone doesn’t necessarily help them recognize their own needs or feel ready to seek support. A lot of campuses teach students about topics such as stress, sleep, nutrition, financial wellness, and mental health in hopes that students will remember and apply it later when they need it. But “here’s what we have on campus to take care of your wellbeing” is hard for many students to act on when it’s not top of mind, especially when they’re buried in academic pressure, navigating relationships, or trying to figure out where they belong. Wellbeing also means different things to different students, shaped by their identity, values, and circumstances. A student supporting family back home may define wellbeing very differently than one focused on making new social connections on campus. Starting from an institution’s predetermined definition of wellbeing risks asking students to fit themselves into our framework instead of starting with theirs.

I would argue that a student’s insight does not come from the information or the resource; it’s the reflection that makes the resource personal and relevant. That’s the missing piece, and it’s a chance to build agency and wellbeing literacy before a student ever reaches crisis level.

What Shifting the Approach Looks Like

Side by side, this shift might look like the table below. It’s important to note that the left column isn’t wrong but rather provides necessary groundwork. The issue is that it stops at delivery, whereas the right column first helps lead students to clarity, action, and appropriate resource use.

Common institutional approaches
Upstream, student-centered approach
Tell students about all available resourcesFirst, help students identify what feels most important for their wellbeing now, then share resources that meet their priority
Teach general wellbeing topicsHelp students make personal meaning from that information
Give students a large resource directory
Offer a clear pathway from a named wellbeing priority to one manageable next step, which may include connecting to relevant resources
Treat engagement as a communications and awareness problemTreat engagement as an issue of student clarity, relevance, timing, literacy, and agency

Questions Worth Sitting With

A few questions for anyone considering their approach:

  • Are students simply receiving information, or are they being invited to define wellbeing on their own terms?
  • Are students given time, space, and tools to clarify their wellbeing priorities and needs before they reach overwhelm or crisis?
  • Are students being taught skills for taking clear, manageable action attached to their specific wellbeing priorities?
  • Do students have access to resource wayfinding tools and guidance when they’re not sure where to go for support?

The real barrier isn’t always a shortage of information or resources. Sometimes it’s the gap between a student’s overwhelm and their ability to name what’s actually going on for them, personally. Closing that gap begins even further upstream than most colleges and universities start, with the chance for students to reflect, gain clarity, and turn a vague feeling or daunting challenge into one clear next step. When that’s done well, a resource list stops being something students have to decode completely on their own and becomes something they recognize as relevant to them personally — guiding them to reach out for the help they genuinely need, exactly when it matters most for them.

Anush Hansen is the founder and chief product officer at WellSort. She formerly served as a mental health counselor and wellness educator at the Massachusetts College of Pharmacy and Health Sciences and the University of New Hampshire. Contact: anush@wellsort.com 

Building Authentic Community with Kristie Norwood 

Kristie Norwood, the counseling director at Hampton University, a historically Black college in Hampton, Virginia, is willing to sound like a broken record when it comes to what the growing number of students attending HBCUs need and want from their education: It’s all about belonging.

In the seven years since Norwood started at Hampton, following a decade-long clinical career working with veterans, she’s seen her home institution transform. Amid a trend of increasing enrollment across HBCUs nationally, Hampton’s surged 46 percent between 2022 and 2025 alone. 

With LearningWell, Norwood offers her perspective on why Black students today may be feeling drawn to Hampton and HBCUs widely, the mental health pressures they continue to grapple with on campus, and how her center is growing and innovating to meet the moment. 

Dr. Norwood is a mental health expert at the Steve Fund, a leading nonprofit dedicated to promoting the mental health and emotional wellbeing of young people, particularly those from underserved and under-resourced communities.  

LW: HBCUs widely, and Hampton in particular, are seeing upticks in enrollment. Has that shift been noticeable in your work, or did it surprise you?

KN: Our president, President Darrell K. Williams, came in about three years ago with this vision around having the number one student experience in America, and part of that vision encompasses mental health and wellbeing. I think that has really set the tone and really galvanized our team. Students coming across the country to college — they want a great education, but they also want other aspects that incorporate wellbeing. They want activities. They want a sense of community. They want to know that many of our students now have had some exposure to mental health care and that the support and resources are here. 

From a student mental health perspective, are there specific factors you think have made HBCUs, and Hampton, most appealing to students lately?  

At Hampton, there’s a really strong sense of community and belonging. For example, each of the classes has its own name, its own identity. There’s this friendly banter — or I would say really, it’s friendly pride — that happens between the classes. Students walk in with this sense of community. The alumni base is also incredible. So while I am not a Hamptonian, I have come to really appreciate and value the connection that students feel to the alumni base. 

“It doesn’t mean that you have to come to an HBCU, but I would offer for other institutions to think about, how are we creating that sense of belonging for Black students?”

There’s a sense that the sociopolitical climate in recent years — school bans on D.E.I., racial violence, discrimination — might be inspiring more interest in HBCUs. Does that align with what you’re seeing and hearing from students?

We do hear students talk about having been connected or grown up in predominantly white spaces and that, for them, it’s really important to seek out an environment where they feel a connection to parts of their culture or they’re around other students where aspects of Black culture are honored and an inherent part of the community experience.

The other piece we have to think about is the impact of the global pandemic. At that point, many of these students were transitioning to high school or in middle school — critical age periods. When you transition to high school, it’s a big transition. So if I didn’t get those typical transition or social skills at that point, now I’m getting them when I’m coming into college, but they might feel a little bit insurmountable. On top of that, during those times, we were witnessing the killings of Black people across the country. So all of those pieces play a role psychologically in belonging. Students may feel that they want to be somewhere where they feel connected and where aspects of heritage and culture are going to be shared — going to be valued. It doesn’t mean that you have to come to an HBCU to have that, but I would offer for other institutions to think about, how are we creating that sense of belonging for Black students?

Do you end up with many students in your office still searching for that sense of belonging?

I think it can be challenging for first-year students. We see many students who are looking for a sense of belonging or just trying to figure out some of those social skills. How do I make friends? How do I maintain these relationships along with workload, with student organizations? I think the other piece is that many of our students may be very connected to their families, so this is the first time they’re away from home. Geographically, there are no HBCUs, for example, in California. So we tend to draw a lot of students from there who desire to attend an HBCU, and then they’re far from home. I think some of those pieces cause students to come in looking for, how do I create belonging? Who am I in this new space without my parents or guardians here, and how do I feel comfortable in this space?

I wonder if you’ve found similarities between working with veterans and now Black college students post-pandemic, maybe especially given your expertise with P.T.S.D.?

For sure. I would say responses to stressors and trauma are definitely existent in both populations and very similar — but also just that transition. Some of the veterans I worked with, they weren’t necessarily fully diagnosed with post-traumatic stress disorder, but that sense of transition was challenging. It was like, no one understands me, even the people closest to me. Sometimes that mirrors our college students, where it’s like, I don’t know if my family understands me. I don’t know if my faculty members understand me. I don’t know if anyone from high school understands me. They’re left feeling lost and then isolated, thinking it’s just them, and it can lead to a spiral. So not to sound like a broken record, but I really think that idea of belonging and an authentic community is so important.

Are there other key mental health needs among Black college students today that you’re seeing but maybe aren’t getting as much attention or aren’t as well understood?

I would say the pressure is a lot, and not just the pressure of being in college, but the pressure of navigating college and also balancing that with expectations. So many of our students are high performers, and many were the salutatorian or the valedictorian during high school. And so trying to navigate that with the questions of, who am I? And who does the world want me to be as a Black human? Who does my family want me to be? Who is safe enough for me to be authentically me? They’re trying to figure these things out as they’re 18 to 22 and their executive functioning, their brains, their frontal lobes are still developing. Those tend to be some parts of the transition that we normalize and help them navigate. 

I think, culturally, some of these messages go back many generations for Black persons, such as you have to continue working hard. Even if you’re suffering, continue to push through it. So I think now we’re working to shift those narratives to help young adults consider their wellbeing. And sometimes that means resting. Sometimes that means stepping back from clubs and organizations. Sometimes that means finding a mentor on campus. It’s about finding your way home to yourself, your health, and your needs. 

And with the increases in enrollment, have you been seeing many more students coming into the counseling center?

We have absolutely seen more students coming into the counseling center, but I would say, at least at Hampton, it’s partially due to enrollment, but there are other factors. We do a fair amount of outreach, and we have also established a bereavement services program and are partnering with New York Life Foundation to try to develop an evidence-based grief program. So I think that has driven students, when they experience a loss, to the counseling center, as well. 

We also have a peer counselor program. Right now, we have about 25 undergraduate student Peer Counselors. They are called counselors, but they’re not licensed clinicians. They’re not seeing heavy-laden mental health concerns, but they are available to provide support, and they’re a great voice. Research shows that when college students have a mental health challenge, they’re likely to report that to a peer first. So peers can be a conduit to help students get to the counseling center and get engaged with a clinician if that’s what they need.

Has it been difficult to keep up with the demand for services? Did the counseling staff also need to grow?

Yes. I was really excited when our new president came on board and added two clinicians to our center. So about three years ago we added an athletics mental health specialist, and then we added an L.G.B.T.Q.I.A.+ specialist as well. Our partnership with New York Life Foundation also allowed us to hire a bereavement support clinician, as well as a bereavement care manager. So those resources have been tremendously helpful. I think many of my colleagues in higher education, if not all, would say they still need more resources — not just in college counseling centers but in the community in general — but I will say that the resources that we have are really helpful in serving students.

Do you mean mental health resources for the wider Hampton community? 

Yes. At least in Virginia, there’s a shortage of mental health professionals. So the resources versus the demand makes it difficult to make sure that everyone is servicing folks in a timely manner.

Is it a challenge also to find clinicians within that shortage who can provide culturally sensitive care or are trained to work at an HBCU?

I think all accredited programs are expected to have a cultural competence component to them for graduate training, but taking one course is not enough. It’s also ensuring that clinicians engage in their own introspection of their values and biases, that they’re relatable, that they understand college populations, and then also understand some of the unique experiences that come with students who are drawn or enrolled at HBCUs.

Are there ways you’re hoping to expand counseling services?

I would say I have two ideas. Currently, we have SheCare wellness pods through a partnership with the Boris L. Henson Foundation and Kate Spade New York, where we’re able to offer yoga, art therapy, soundbath. It’s a great connection point for integrative wellness, but I would love to expand on that and to see us have not just an integrative wellness center, but a community and belonging-integrated wellness center that really has an intentional community component to it. I also would love to see us be able to have a component that helps service our students who are neurodivergent. That is a population we’re seeing more of in terms of trends. And so it’s important to have select spaces where those students can, again, feel a sense of community and feel a sense of belonging. 

We also share a backyard with the [Veterans Affairs] Medical Center, so my V.A. roots feel really drawn to how we could merge that center with the community and also be able to service veterans who are transitioning out or who just want or need a continued sense of belonging. 

Are there specific benefits that come to mind when you think about what the counseling centers at HBCUs are able to offer?

Many counseling centers actually put a cap on resources. So students may only be eligible for six sessions a year or 12 sessions a year. I have not chosen to move to that model. And part of that is because there’s such a big stigma that exists, particularly within the Black community, around just seeking help in general. And so if a student only gets six sessions, I might spend four of those just talking about the stigma and what it took for them to come into this space. 

I think we can be leaders in the field and in college counseling and talking about, how do you talk about that stigma? How do you eradicate that stigma? How do you normalize mental health? And then what are some of the unique challenges that this population may be experiencing, but maybe we’re not talking about? What are they seeing on social media that might be traumatic? For example, Nolan Wells, that case just came out with the grand jury’s findings. So here it’s a topic of conversation, but there might be other schools where a student might be struggling around that case. Are we creating voice for all of those pieces that students are actively experiencing?

Any other Hampton projects you want to highlight?

I’m really proud. We just hosted the Steve Fund’s 16th Young Growing and Rooted Conference. It was an all-day program, and it was the first time that they held it at an HBCU. So it was really beautiful to watch. We engaged in integrated wellness; we had breakout sessions, held healing circles, and our keynote speaker, Dr. Gina Duncan, an alumna of Hampton and Steve Fund expert, spoke about protective factors. I would love for us to continue programming with the Steve Fund, as well as with some of our other partners, to grow those spaces where we can have such dialogue and impact the campus and community.

You can reach LearningWell Reporter Mollie Ames at mames@learningwellmag.org with comments, ideas, or tips.

Posted in Q&A

Working and Learning 

At the University of Vermont last spring, a business undergraduate student took a hiatus from the classroom and stepped into a full-time job at BETA Technologies, an electric aviation company based near Burlington. The placement was part of the first cohort of a new co-op program at U.V.M.’s Grossman School of Business. At first, the student wasn’t confident, or even sure this was the kind of work he wanted to do. But over several months in financial planning and analysis at BETA, he began leading projects, making presentations, and eventually even training other employees. Now back at U.V.M. for his senior year, the placement was such a success that he continues to work 10 to 20 hours a week for the company.

UVM’s new program is one example of a larger rethinking of where workforce experience meets undergraduate education. Internships and co-ops are not new to higher ed. But today’s A.I.-disrupted workforce gives them new gravity. As employers increasingly look for evidence that applicants are work-ready — and as student families eye R.O.I. — more colleges are expanding internships, co-ops, and apprenticeships to show results with more direct on-ramps into careers. 

Some higher-education thinkers are imagining more fundamental changes, with aspirational models that envision students looping repeatedly between classrooms and the working world, making experiential learning part of the architecture of college rather than one of its offerings. 

Beyond the undergraduate years lies an even bigger question about lifelong learning. Will technological and workforce changes require workers to learn and relearn throughout increasingly long careers? If ongoing retraining is in the cards, should colleges be preparing students to move back and forth between work and ongoing education for life?

Shrinking the Experience Gap

The question of whether new graduates are adequately prepared to join the workforce has become more urgent as the entry-level labor market changes. A.I. can increasingly perform tasks once assigned to junior employees, while employers are asking new hires to arrive with skills — and experience — that previous generations would acquire on the job. 

Dan Hatch is a professor of web design and user experience at Utah Valley University who spent about 25 years in the field before entering academia. Yet for seven summers, he has returned to technology companies as a faculty “extern,” brushing up on industry skills and learning firsthand what his students will need to break into the field. This past summer, he went back with a particular question: How is A.I. changing what students will need to know and removing the entry-level work through which they traditionally gain experience?

Entry-level employees have traditionally gotten their start doing the kinds of basic tasks that allow them to accumulate experience and judgment. Now, Hatch told Inside Higher Ed, “A.I. can eat that stuff for breakfast.” The dilemma he sees is how students break into the business if some junior-level work disappears. 

“What if you could get the skills you needed and then seamlessly re-enter the workforce highway — if you could enter and exit as needed?”

The familiar complaint is that college graduates aren’t prepared for work, but the picture is more nuanced than that. In the National Association of Colleges and Employers’ Job Outlook 2026 survey, 71 percent of employers considered new graduates somewhat well prepared, but only 22 percent considered them very well prepared. Similarly, 42 percent said graduates’ skills were very closely aligned with their hiring needs, while 56 percent called them only partially aligned. Communication, professionalism, and critical thinking remained particular areas for improvement. But in teamwork and technology, students’ experience aligned well with employer expectations.

Ryan Craig, author of “Apprentice Nation,” sees a shift in expectations from the employer side. As managing director of Achieve Partners, he connects young adults with early-career apprenticeships in technology, healthcare, and other industries, and has a front-row seat on the experience gap. “Colleges are doing as good a job as they’ve ever done at equipping students with the cognitive skills and critical thinking skills and communication skills and durable skills,” Craig said. “The problem is that the goalposts have moved.”

Craig calls one of those changes “experience inflation:” Employers increasingly expect applicants for entry-level positions to arrive with relevant work experience. His preferred solution is paid apprenticeships, often as an alternative pathway to traditional higher education, and his firm invests in companies that build such pathways in fields that benefit from a staffing pipeline.

For colleges, that model presents a direct challenge to remain relevant. Could more of that on-the-job experience be built into higher education itself? And what should it look like? 

Putting Work Directly into the Degree

Cooperative education has been doing some version of work-integrated learning for more than a century. The University of Cincinnati pioneered co-op in 1906; Northeastern followed soon afterward, and Drexel and Rochester Institute of Technology developed major programs of their own. 

At established co-op universities, students can move repeatedly between substantial stretches of academic study and professional work, and new programs suggest fresh interest in the structure. U.V.M.’s Grossman School sent its first business co-op students to employers in early 2026. The University at Albany’s Massry School of Business also launched a program this year, built around four-to-five-month paid, full-time placements during an academic semester, after which students return to classes. Rowan University in New Jersey is expanding engineering co-ops that can span six to nine months and earn academic credit. The scale varies dramatically, but the core idea is similar: Give students enough time in a workplace to move beyond observation and begin doing consequential work.

That distinction matters to Stephanie Meunier, director of the Grossman Co-op. U.V.M.’s optional placements run four to six months, rather than the eight or ten weeks typical of many summer internships. In that time, she said, students can get through onboarding, become independent, and take ownership of projects.

Yet U.V.M. also demonstrates how awkwardly substantial work experiences can fit inside a degree still structured primarily around semesters spent in classrooms. Grossman students currently receive a notation on their transcript but no academic credit for the co-op, despite stepping away from classes for the placement. Staying on a four-year path may require students to arrive with A.P. or dual-enrollment credits, carry heavier course loads, or take summer classes. Meunier wants that to change. Her longer-term goal is to integrate co-op into the curriculum and eventually make it a requirement of the business degree.

That raises a strategic question: If students are learning important things while working, how should colleges recognize that learning?

Connie Yowell, the executive director of Northeastern’s Center for the Future of Higher Education and Work, has spent much of her career examining that recognition. In earlier work on digital credentials and the learning network LRNG, she challenged a system in which, as she explained in a 2017 Education Week interview, “the only learning that counts is what happens in school.” Education, she said, instead needs to “allow learning to happen in a variety of places, and for it to count.”

Her work on digital badges — a proposed way to document skills learned outside traditional coursework — grew partly from that problem. If learning occurs at an employer or somewhere else outside a classroom, learners need ways to make what they know visible and portable. Imagine the scouting mindset for careers, minus the sash: This student has achieved this skill through this experience. It could also mean redesigning the relationship between education and work, rather than simply adding a better internship program to a conventional degree.

The Cloverleaf University

Michelle Weise, author of “Long Life Learning: Preparing for Jobs That Don’t Even Exist Yet,” has spent much of her career studying the intersection of postsecondary education and work. Her fundamental question is how an education system built largely around learning first and working afterward can serve people facing repeated job and career transitions over much longer working lives. 

“When I wrote the book, I was struck by the idea of needing to learn for changing jobs going on indefinitely. Early boomers were having 12 job changes by the time they retired. So with all of these technological advancements, we could easily imagine having to do 20 or 30,” Weise said. “How in the world are we going to somehow keep up with this many transitions over a lifetime? We need the university to adjust to this with a new approach. What if you could get the skills you needed and then seamlessly re-enter the workforce highway — if you could enter and exit as needed?”

She has developed those ideas into a model she calls the Cloverleaf University. A learner leaves the workforce on an exit ramp into education, gains knowledge or skills, and then takes an on-ramp back into work. Later, the learner may exit again. Repeated over time, those looping ramps begin to resemble a highway cloverleaf, or a series of them. 

For undergraduates, the concept could mean multiple loops between school and work rather than one transition at graduation or one summer internship near the end of college. Students might study, spend substantial time working, and then return to school with a better understanding of what they know and don’t know, and go out again.

Weise’s Cloverleaf idea is broader than an expanded co-op program. It combines several strands of her thinking: work-based experiences; interdisciplinary learning, organized around complex real-world problems; and a university capable of serving learners not only at 18 or 22 but repeatedly across their working lives.

One reason work experiences matter, she argues, is that they develop something difficult to acquire from instruction alone: practical judgment. With A.I. increasingly capable of performing some technical and entry-level tasks, Weise worries about what happens if young workers lose opportunities to develop judgment by doing the kinds of work beginners have traditionally done. She invokes the Aristotelian concept of phronesis: practical wisdom, or the ability to weigh competing considerations and decide what to do when a problem doesn’t have a tidy answer. That involves technical knowledge but also what are sometimes called soft skills — what Weise prefers to call human skills — developed in the real world and given expansive context by looping in and out of a liberal education. 

“It’s not simply about the technical skills,” Weise said. Students confronting a real problem have to weigh different kinds of information and consider the second-, third- and fourth-order consequences of their decisions. “All of that is the liberal arts. It’s just that it’s in context of a real problem to be solved.”

Opening the Loop

More than a decade ago, designers at Stanford University asked a question that Weise found inspiring: Why should a university education be consumed all at once in sequential classes on campus? In 2013 and 2014, amid the growth of online learning as a disrupter of residential-based education, a Stanford d.school team spent a year imagining possible futures for the university, called Stanford 2025. 

Kelly Schmutte, now the director of undergraduate studies in design at Stanford’s d.school, worked on Stanford 2025 and said the resulting project was intentionally speculative, creating models designed to be thought-provoking — not literally implemented. 

“The project suggested that it would be much more effective to have these periods of learning on campus interspersed with loops of learning that happens out in the world, whether doing research or apprenticing or working,” Schmutte said. “Those perspectives and experiences inform how you approach your education and make you more intentional.”

One proposal was called Open Loop University. Instead of four consecutive undergraduate years followed by graduation, Open Loop imagined students receiving six years of access to Stanford residential learning that could be distributed over a much longer period. Students might study, leave for work or research, return, leave again — and potentially reserve some of that university experience for much later in life.

Schmutte still sees value in that movement. There is value, she said, in “getting off the track and out of your bubble and comfort zone.” Being in a different environment, among different people and ways of working, can “wake up” students, she said, helping them bring better questions back to their education. A loop can focus a student more sharply on an existing interest — or send that student somewhere unexpected.

Another part of Open Loop seems more relevant than ever: lifelong learning. When the concept was developed, its designers could not have anticipated today’s generative A.I. boom. Now, Schmutte said, she can imagine the value of saving a year or two of one’s educational allotment for one’s 50s or 60s, when the technology — and what a worker needs to know — could look dramatically different. Being able to dip back into one’s educational pool would be especially useful at critical junctures of personal flux and industry change. 

Who Builds the Ramps, and When Do You Hang the Degree?

It is easy to draw loops on a diagram. It is considerably harder and more disruptive to redesign a university around them. U.V.M.’s modest new co-op program already encounters questions involving credits, housing, scheduling, and degree completion. A Cloverleaf or Open Loop model would challenge assumptions embedded much more deeply in accreditation, financial aid, university finances, and academic departments, not to mention the question of when, exactly, one’s “education” is considered “earned.”

Existing apprenticeships offer opportunities from diverse arrangements, including many well outside of university degree programs. The number of registered apprenticeships grew by 65 percent between 2014 and 2024, according to the U.S. Department of Labor, to nearly 680,000, but expanding them requires infrastructure that can be expensive and labor-intensive. Employers must provide training and supervision; learners may need advising and other support; and intermediaries are often needed to connect employers, programs, and students. 

Then there is a surprisingly basic problem: What happens if a loop works too well? If a student leaves college for a work experience, fits in effectively, and is offered a good job, what draws that student back to campus to finish the degree? A desirable job on the table now is quite a bird in the hand. At Roger Williams University, for example, the well-connected degree program in Construction Management proves so effective at linking students with workforce experiences that the school boasts a nearly 100 percent graduate employment track record. One administrator at the school jokes that their challenge is luring students back on campus and completion after a lucrative junior summer spent in the field.

For Stanford’s Schmutte, the onus is on colleges to make what happens on campus compelling enough to merit the return. Universities need to help students recognize that they are acquiring more than “discrete pockets of knowledge,” she said. They are acquiring broader capacities and ways of thinking that can transfer across many kinds of work.

Weise responds to the question a bit differently. Perhaps students don’t always need to return immediately. “Why do we need them to get it all on the front end of their work lives?” she asked. A young person might leave, work for several years, and discover both what they like and the ceiling imposed by what they don’t yet know. That moment — recognizing the gap between what you can do and what you want to do — could itself become the reason to return to education. But that only works if returning is worth it.

“The only incentive for someone to come back is to really believe that that learning experience has the signal power that an employer wants,” Weise said. Universities cannot design these systems alone. Employers have to walk the talk that they value the additional learning and allow people to learn without sacrificing income and stature. “There also has to be an implicit promise on the part of employers that if you leave and get ‘trained up,’ they’re going to value that and be open to hiring people who’ve been out of the workforce to pursue that.”

The complexity helps explain why century-old co-op programs aren’t ubiquitous. They also put today’s smaller experiments in perspective. What they demonstrate is that repeated crossing of the boundary between academic and professional life can become part of the structure of a degree. But it requires sophisticated, savvy planning, employer buy-in, and university willingness to step away from the traditional, established way of doing things. 

When it works, it can be revolutionary. “A higher education institution might have a separate arm that is functioning as an intermediary with the employer, saying, ‘What is the unmet need in your company? Let’s backward map from there to what you need, and I’m going to build you that talent pipeline to be able to do your work,’” Weise said. “This has been going on for a long time. It’s just not been very nimble and requires a different way of thinking about partnering with employers, and employers have to have skin in the game.”

Mirroring the Real World

What these models share is an increasing open-mindedness to seeking work experiences early and often, a resourcefulness of where to turn for ongoing learning, and resilience to pivot when things don’t go as planned. This is perhaps a key part of the experiential learning that can be foundational in higher education. U.V.M.’s Meunier believes a meaningful co-op doesn’t have to end with a career commitment to be successful. “One of the biggest learning outcomes could be finding out what you don’t want to do, and what a great way to do it within your academic setting,” she said. “You have the safety of returning to your degree and then trying out something else.” 

In the big picture, a successful work experience is one that allows a student to communicate professionally, exercise judgment, solve problems, and demonstrate how they have used those abilities in the field under the tutelage of a real-world employer. 

For undergraduates like U.V.M.’s student at BETA Technologies, that has already happened on a small scale. When he graduates, he won’t have to convince a prospective employer that he might be able to do that kind of work. To some extent, he already has.