Life Lessons with John Bravman

Bucknell University President John Bravman personifies the saying “the harder you work, the luckier you are” and imparts that message to his students. With humility and humor, the career academic brings us through the key milestones in his life, from working to overcome a speech impediment as a child to being the “smart kid” in New York City public schools to his spectacular, yet uneven, success at Stanford, where he learned to be a great teacher well before he became a college president.    

Here is an excerpt from our interview:  

LW: To start, can you give a bit of background about yourself, your family, how you grew up, your education? From what I understand already, you have a very interesting story.

Bravman: Well, I doubt I do. But I grew up in New York City 67 years ago. I’m a first generation college student—second generation American but first in my family to go away to college. So my father was in World War II, and I grew up with parents from the postwar era, and I came of age in the early sixties. My earliest distinct memory is probably Kennedy being assassinated. So that’s the place in time. And everything that happened in the sixties influenced me somehow, some way. I had a love of science. My father was an accountant, but he liked science, too, and I probably picked it up from him. But things like going to the World’s Fair in ’64 and ’65 and going to the American Museum of Natural History in New York City, these were all big deals for me. And sure enough, I became a scientist.

LW: Where in the city were you educated?

Bravman: P.S. 34 Queens. Then I moved to Long Island for junior high and high school and went to public schools there, too. But it was quite a culture shock, moving from the city to the suburbs. It was just different. I’m sure there’s a lot of sociology and psychology and history and economics to explain why. We were not a wealthy family by any means, but we were never hungry. And for whatever reason, I grew up with the notion that smarter is better—that it’s good to be smart and work hard and all that kind of stuff. And probably, because I moved during those preteen-teenage years, when I went out to Long Island, it was all of a sudden, “Who’s better looking? Who has nicer clothes? Who’s more popular?” This was not a wealthy place, but just all of a sudden, it changed. I remember thinking about that but realizing, of course, that smart still mattered, and I had to do well in school and all that. But that was the first big cultural shock I experienced in my life.

LW: When you say being smart matters, and you saw that as a pathway to success, would you say your peers in the NYC public schools seemed to share that perspective more so than those in Long Island, who seemed more socially-oriented?

Bravman: Probably not. But my honest answer is that, from kindergarten through fifth grade, it felt like the extent to which you were looked up to by your peers came down to who is the smartest kid in class. And that felt very different on Long Island.

But I mean, I spent seven years on Long Island at three different schools, all public. And then I had the incredible good fortune of going to Stanford, where I ended up spending 35 continuous years. Believe it or not, I’ve often said that one of the best things that ever happened to me was a rejection. And I’ve reflected on that rejection throughout my life. I desperately wanted to go to MIT from high school because I’m a sciencey, nerdy geek. And that’s what you did if you grew up on the east coast. That’s where I could be the best of the best. Everyone knows MIT. And if you’re on the west coast, you went to Caltech.

But the story there is that a friend of mine in high school, who was also a nerdy kid, took a family vacation to California the summer after our junior year in high school. He came back with tales of these redwood trees, which I’d only seen in National Geographic, and the Pacific Ocean in Monterey Bay. I’d never been west of Pennsylvania. He told me about a school I’d never heard of called Stanford University, and he said, “We have to go there. It’s amazing.”

And of course, there was no internet back then. So I went down to the high school library, where we had a room forcollege books, and it turns out the Stanford Viewbook was missing. So I didn’t even see pictures of Stanford. All they had was their course catalog, which back then was just text. I illegally took that book home for the night because you’re supposed to leave them there. And I went through it, and I was so entranced by this book with no pictures that I designed my whole curriculum only to find out later that what I thought I was going to take were all junior-level classes, not freshman classes. Long story short, I did not get into MIT, but I got into Stanford, and my friend did not get into Stanford, where he really wanted to go. He went to MIT, was miserable, and dropped out.

I’m just saying, I’ll never, ever forget that rejection and the lesson of, “Okay, life knocks you down? You just keep going.”

LW: With that course catalogue, did you recognize the rigor of the courses right away? What attracted you to the curriculum?

Bravman: Well, I love books. Most of the books I own have nothing to do with science and engineering. I’ll have a real problem when I retire because I’ve now collected 5,000 books, and I have no place to put them. So honestly, I think I just liked this course catalog. It was words, and I had never read a course catalog. I remember sitting in my bedroom, reading page after page of these course descriptions. I thought, “This is amazing, and I want to learn all this stuff.” And then I went off to college for 20 years. 

LW: You must have been quite wowed, then, because your friend was not kidding—it is beautiful.

Bravman: Oh, yeah. I mean, it’s like 362 days a year of perfect weather. I’d never been on a plane before. And back then, Stanford had arranged charter planes from several cities on the east coast, so I was on a plane with 250 kids going to Stanford. I showed up on campus, and it was just the most amazing thing. I had a lot of financial aid. It included loans, scholarships, and a work requirement. So I was assigned to work in a kitchen. I probably picked that off a list. I liked to cook, even as a boy. But I remember we got to campus late, and within minutes of entering my dorm, someone came and told me that I was late for work because as a brand new freshman, I was supposed to work the first day on campus in the kitchen, helping make dinner. So I showed up, and Kay Malik, who was the head of the food service in Wilbur Hall at Stanford, she said, quite curtly, “You’re late for work. Don’t do it again.” So I didn’t exactly have a perfect start.

I loved Stanford. But the fact of the matter is I almost flunked out my sophomore year because I was not prepared for the rigor of the academic work. I quite honestly never really studied in high school because I didn’t have to. I had one B in ninth grade art. So I did not graduate with a perfect 4.0. So I graduated second in my class. My friend, who went to MIT, was one of six people with a 4.0. So I was technically ranked number seven, but I’ve always liked to say number two.

LW: What was it like to have been close to the smartest in your class in high school and then become average, or maybe even struggling to be average, in college?

Bravman: Well, I’d never met kids who went to private schools before. So I was dealing with that and people who went to Beverly Hills High, which is a public school but a very, very good one, resourced differently than my schools were. I don’t remember too much about that, but I remember being scared and disappointed in myself. I thought, “What am I going to do and what am I going to tell my parents?” And I’m sure kids today feel the same way. And they probably also experience certain emotions I didn’t. So I’ve tried to be a better and more sensitive advisor academically, but also as a boss, understanding that people have a variety of experiences. But I think that near failure was a really important learning lesson for me. And part of that is, “If you’re the smartest person in the room, you’re in the wrong room.” 

That’s also where I learned about advising. My advisor was an almost brand new professor at Stanford from Great Britain. He went to Cambridge. And so I learned a lot along the way, too, about England as a result of that relationship. But he was helpful and supportive, and I’ve never forgotten that. So obviously I didn’t flunk out, and I did well enough, and I ended up getting into the doctoral program there in engineering. 

When I started the doctoral program, my undergraduate advisor remained my advisor, but I also got a second advisor in electrical engineering, a different department. My department, material science, announced a new faculty search. And I remember saying to my advisor in electrical engineering, “Hey, look, did you see my department’s going to be hiring someone else? I wonder who they’re going to get.” And he looked at me and said, “I want you to apply for it.” I said, “That’s ridiculous. I’m not going to be a Stanford professor. Give me a break. I almost flunked out.” He said, “No, I want you to apply for it.” And he was an older professor. He’s still with us. He’s 85 and a giant in his field. He was a giant in his field then, and he said, “I want you to stay.”

So that advice and encouragement from two different advisors changed the course of my life. That whole advising experience has meant so much to me ever since because I know what it did for me. I ended up staying there for a total of 35 years before coming here to Bucknell in 2010. I lived off campus one year in graduate school and three years as a young professor. So 31 of 35 years, I lived on campus. And for 14 of those years, I think it is, I lived in an undergraduate dorm as what we call a “resident fellow.” So most of my life, I’ve lived on a college campus. So I went to college 50 years ago next September.

When I say it made my life, I mean, I’m not kidding. And obviously it took a lot of hard work—first to not get kicked out, secondly to get a position in the graduate program, and then to pass my Ph.D. qualifying exam, which I failed the first time and you only can take twice by policy. So I worked my butt off and passed the second time. And then I had to get on faculty, and then I had to earn tenure. And that is not trivial at university, let me tell you. Stanford’s policy is that you have to be one of the two best people in the world at your age in your field. And that’s not possible, really, but that’s the written standard. And of course, Stanford School of Engineering is incredibly famous in my area because of Silicon Valley. So I had the combination of thrills and chills every single day, and getting tenure was probably the achievement of my life until I became president here.

And I just reflect on that—to have gotten there as a first generation college kid, who almost flunked out and then didn’t pass his Ph.D. qualifying exam the first time. And I’m no genius, not even remotely close, but I know the value of working really hard and keeping a dream ahead of you and sacrificing. In my experience, working really hard is no guarantee, but it can make a difference. I’ve tried to be very sensitive to students who are struggling. Maybe they wouldn’t believe a college president almost flunked out of school. But it’s the God’s honest truth, and I want them to know that. And being an advisor doesn’t mean you have to be a pushover. You can be direct and strong without being strident, and you can be understanding of someone’s needs and foibles and weaknesses. And I can’t believe in September, I will have literally been in college for 50 years.

“[As an advisor] you can be direct and strong without being strident, and you can be understanding of someone’s needs and foibles and weaknesses.”

LW: That’s a great milestone. So when you almost failed, who was it that believed in you enough to keep you going?

Bravman: That’s a great question. It’s hard to answer. Obviously, my advisor’s support and some other faculty were important. But I did realize that I’d have to get my stuff together, or my life’s going to be very different.

LW: So you had a strong sense of agency.

Bravman: I was probably more scared shitless than anything else. I really was, and I was afraid of disappointing my parents, for sure. So I was in the process of applying to transfer to a couple schools back east—good but lesser schools—and not even thinking about, “Are they really going to take someone who’s almost flunked out?” Thankfully, I didn’t have to find out, but I learned that you can talk yourself quickly into procrastinating, and it usually doesn’t have a good end. So I learned that lesson painfully and learned that I had to discipline myself to partition the various aspects of life—fun and work and this and that—and to sleep as little as possible to maximize everything else. That’s probably the best answer I can give you, but I was really scared.

LW: Let’s talk about when you were recommended for, and ultimately earned, that coveted teaching position. You hadsomeone who really believed in you. What did that feel like?

Bravman: You know, all the prejudices about research institutions are often true. But this advisor, he was both at the absolute top of his field and the best teacher I ever had. That was a role model for me. And honestly, a lot of getting that job was just dumb luck—right person, right time. And I, in my naivete, just thought, “Gee, I wonder who they’re going to get.” It never entered my mind that I’d be on the Stanford faculty. And he just said, “John, I want you to apply.” And I don’t remember much else, but saying some quip about, “That’s ridiculous. I’m not like you. I can’t be you.” And now I’m one of two people in Stanford’s history to have their highest award for teaching and their highest award for service.

LW: What about the teaching? What do you think, given all you’ve told me, contributed to you being a great teacher?

Bravman: Well, I’ll tell you, I have a story there, too. It’s the same answer: total, utter fear of failure. My brother is older than me. He’s very outgoing. My sister’s younger and very outgoing, and I was the introvert. And my father was a very, very smart man. It’s such a shame he couldn’t go to college. I grew up with a speech impediment, and my father, when I was in second grade, bought a reel-to-reel tape recorder—which I still have and still works—and a microphone. And he made me read into the tape, and he made me listen to myself, which is painful to this day. But he wanted me to learn to overcome my speech impediment. And I never forgot that because I grew up just incredibly fearful of speaking in front of any crowd, all through college. And in part, that’s why I failed my Ph.D. qualifying exam.Because it’s oral the first time. It’s two-and-a-half hours in front of 10 professors. So I was scared out of my mind. Andsome of my speech issues, when you’re scared, they come to the fore. 

Fast forward to teaching, having had lots of not-so-great teachers at Stanford, as well as some great ones, I knew which I wanted to be. So when I started teaching, I probably prepared 10 to 12 hours per one hour lecture. We had, early on, a video camera in our department and a VHS machine. This was pretty advanced at the time. So I remember at midnight when the building was empty, videotaping myself, giving my low-level introductory material science lectures to an empty room on videotape and then watching it until two o’clock in the morning, learning what I did wrong. I was so scared of failure, and I really wanted to be a good teacher. The fact is, I have eight teaching awards,two of them national. So I like telling people who have these issues, honestly, if you knew my fear of talking in public and now I can stand in front of arbitrarily large and loud crowds, anyone can. 

The fact is I’m still a deep introvert. I don’t actually believe in fundamental change that way. You overcome and you adapt. I’m proud of what I did in teaching, and I think I’m a reasonably good public speaker now. I’m not very good at reading a script. But I want students who are struggling, especially with public speaking, but anything really, to know that if I can do this, believe me, you can.

LW: Well, you can’t win all those teaching awards without getting a positive response from the students themselves. They really are the ultimate judges on this. Do you have a sense of what about your teaching has resonated so muchwith students?

Bravman: I became a techno geek in terms of computers, as they arose. So the Macintosh 1984 came out the same year I joined the faculty, and everyone was using IBM PC. Those were released in 1980, but I started with a Mac. I was, for the most part, a bit ahead of my time with new software, new technology, and I took that into the classroom. So I think that was noticed.

I think it helps to be friendly and approachable and tell stories, like, “Hey, here’s my story. If I can do this, you can do this.” And hopefully I gave clear lectures. My department had very few majors. The big undergraduate courses were all kind of service courses. And so people didn’t really want to be in my classroom, but they had to be. And so that’s something to think about. And then at the graduate level, I ended up teaching things that, for the most part, very few people fundamentally like. They just have to do it as a doctoral student. Like crystallography, it’s very dry and not very exciting. So I worked hard at bringing in real life examples that people could relate to that still allowed me to explicate on the subjects. And so it’s those kinds of sensitivities, but also being in my office at midnight. Students would come see me at midnight because that’s more their hours than mine.

Of course, early on, you’re younger, so you’re closer to them. But what’s the lure of academics? Every year, the freshmen are the same age. Every year, I’m exactly one year older. It’s so unfair.

LW: Did you think early on in your career that you’d ever be a college president? Was that a holy grail that you always hoped to achieve?

Bravman: No. My dream job, having grown up in New York City, was to be the president of the American Museum of Natural History on Central Park West. The woman who was the president there was president for like 25 years. And I remember thinking, “Would you please just retire?” But seriously, being a college president is a tough job. And it always has been. But I’m who I am, and I’m not who I’m not, and I can only do what I do. So I just keep building as best I can.

Innovation and Financial Well-Being at CUNY

The spring semester at the City University of New York (CUNY) brings a fresh approach to a perennial problem. CUNY’s new Transfer Initiative enables students currently transferring for Fall 2025 to move anywhere within the system without sacrificing credits towards their major. The key is an automated process that shows them how their existing credits transfer immediately upon acceptance. 

The new initiative helps students avoid losing credit, time, and money when moving from associate’s to bachelor’s degree programs within the 25-college system. It is a culmination of a number of strategies at CUNY aimed directly at benefiting students, the majority of whom are low-income and/or first-generation. The person driving much of this innovation is Alicia M. Alvero, CUNY’s Interim Executive Vice Chancellor and University Provost. A first-generation American trained in Organizational Behavior Management, Alvero has the heart and the head to make systemic change at the country’s largest urban university. 

From streamlining advising to harnessing generative AI, Alvero is helping the colleges strengthen how they support students, particularly with factors such as time-to-degree and career alignment, which affect their financial well-being. In this interview with LearningWell, she discusses her own trajectory in higher ed, how those experiences helped guide her work in CUNY’s central office, and how organizational change can benefit the people who need it the most.  

LW: You wear a number of hats at CUNY. Tell me a little bit about your trajectory there and, in your own words, what the job entails.

Alvero: So I started in CUNY at Queens College as a faculty member of Organizational Behavior Management in 2003. And during that time, I was doing a lot of consulting work for organizations on both leadership training and improving workflow and efficiencies within businesses. And as with all faculty, once you get tenured, you get administrative responsibilities. And so sure enough, I ended up with administrative responsibilities and started to realize that all of these skills I was teaching to outside organizations, I could apply in-house to the psychology department, which at the time was the largest department. 

We would have a lot of students who would get denied graduation because they took a wrong course. And I thought, that’s a crazy time to find that out, when you’re applying for graduation. And so I started to think, how do we improve our advisement system within the department to eliminate that? That is, how do we get that information to students right away? How do we create work or course schedules that really meet the needs of our students? 

We’d get complaints from students saying, “I took this course, but it’s only offered Tuesday/Thursday, and it conflicts with another course that I need to graduate.” So I started really looking at how we were doing the work and then meeting the needs of the students. How do I ensure the right faculty, especially the part-time faculty, get assigned to courses for which they’re experts? We’d create a schedule and then try to fill all the adjuncts, but sometimes at the day and time of the course that aligned with their expertise, they were unavailable. And I thought that was a silly reason to lose this wonderful person.

And so I started making some changes in the department. I guess it started getting recognized by the college and the president and the provost. And they started saying, “Can you do this for the entire college?” And that was really my introduction to what it could be like to be an administrator for college. Then I became the Associate Provost for Academic and Faculty Affairs. Then our provost was retiring, and so it was announced that I’d be the interim. But before stepping into the role, our now former Executive Vice Chancellor University Provost, Wendy Hensel, was coming from Georgia State, and she reached out to me and said, “I really need somebody on my team who understands CUNY faculty, understands the system, because I’m an outsider.” And that’s how I came to the central office. I said I couldn’t pass up an opportunity to do what I love at a much larger scale. So I became a Vice Chancellor of Academic and Faculty Affairs for two-and-a-half years, and now I’m the Interim University Provost and Executive Vice Chancellor. 

LW: If you could identify one main priority of your work, is that to better facilitate a supportive, or student-friendly, way for students to get from entrance to success throughout their degrees?

Alvero: Yes, but it’s also about taking a holistic approach. It’s not just about making the process student-friendly. It’s about ensuring that our technologies, platforms, and policies are truly designed to support student success. Are our systems integrated in a way that makes life easier for students? For example, when a student transfers, does their information seamlessly transfer with them, or are they required to fill out unnecessary paperwork, even within CUNY?

We examine every step of the student experience—from entry to graduation—including the technologies we use, the policies in place, and the human factors like academic advisement. Gaps in policy can hinder student success, and some existing policies may not be functioning as intended. Additionally, students often receive contradictory information when moving between institutions, and we need to eliminate that confusion.

Our goal is to streamline information—through technology, well-designed policies, and well-trained advisors—so that students can make informed academic decisions and receive the right support at the right time. We shouldn’t wait until a student drops out to intervene. Instead, we should leverage predictive analytics and artificial intelligence to identify and support struggling students early on. It’s about a comprehensive, proactive approach, rather than a single initiative.

LW: And why would you say this support is particularly important at CUNY, which primarily serves first-gen and low-income students?

Alvero: The majority of our students don’t have the benefit of an expert in their home to guide them through the college process. When someone in a family has gone to college, they often understand—at least to some degree—what it takes to be successful. Most of our students don’t have that resource. And while attending college doesn’t automatically make someone an expert, any level of insight or support from someone who has navigated the system can make a significant difference.

Without that guidance, many of our students are left to advocate for themselves. But how can they effectively do that if they don’t even know the steps? That’s why it’s so critical for us, as a system, to proactively remove obstacles and provide the support they need, rather than expecting them to figure it out on their own.

LW: Could you give me an example of what some of those specific measures or supports look like? 

Alvero: For example, when a student transfers from one school to another, they often have to make a decision about which school they should go to. And there’s this misconception that, “Well, all 60 credits from my associate’s degree will transfer.” That is true. All 60 credits will transfer, but it’s how they transfer that makes the difference. Even if you’re transferring from accounting to accounting, credits that you thought would count towards the accounting degree could end up transferring as electives. That’s not useful. And so I bring this up because as a student, if I apply and get accepted to two schools, I should be going where the majority of my major credits are going to apply towards that major. But students often have to make this decision completely in the dark. 

We just automated that entire process. So now, say a student applies to three schools and gets accepted to two of them. They log into their account and see how each school will accept every one of their credits. That’s very powerful information. And the moment they’re admitted, it’s triggered, before they even commit to a school. Oftentimes, students used to accept admission and still not know this information because there was a delay in somebody getting it to them. So this is one example of support through information that helps make a well-informed decision.

LW: I imagine many students, from a financial perspective, may not have the luxury of saying, “Oh, well that course won’t add to my degree from a credential perspective, but it was fun.” They have to be really focused, right?

Alvero: Absolutely. And for students on financial aid, they lose their aid because aid is based off of a certain number of credits. So if you’re spending time taking credits that aren’t going to count, you already used the aid for those courses. And so whether it’s wasted dollars out of pocket or wasted financial aid dollars, what happens when you run out of aid and you can’t afford to pay out-of-pocket and now you can’t complete your degree because you took too many courses that wouldn’t apply?

We estimated that we’ll be saving students $1,220 with the new transfer initiative because of the average number of wasted credits for our students, which is in line with the national average.

“What happens when you run out of aid and you can’t afford to pay out-of-pocket and now you can’t complete your degree because you took too many courses that wouldn’t apply?”

LW: How about teaching and learning innovations? What are you working on inside the classroom?

Alvero: I’ll give a very obvious answer, but it is a priority, and it’s artificial intelligence. There’s just so much potential and so much that we’re exploring, and faculty are really very excited about ways in which they can use artificial intelligence to help their teaching, help students learn, but also teach students how to use AI, a skillset they’re going to need in the workforce. 

We recently asked faculty to submit proposals for creative ways of embedding artificial intelligence within their general education courses. And we received well over, I think, 40 applicant requests. We received more requests than we could grant because we provide faculty with a stipend. We want them to report back after the semester about how it went. Did they see a change in student learning outcomes? We want to know if we should be working with faculty to embed these strategies throughout, whether it’s within our math courses or English courses, where we see students struggle. We’ve not recovered since the pandemic with the learning loss, and students are really struggling in those gateway courses. And so not surprisingly, a lot of faculty are trying creative solutions in the classroom to try to improve student learning outcomes.

LW: There is evidence that avoiding remedial classes and going straight into regular classwork tends to have better outcomes for students. Do you think AI could be a tool to help students get up to speed? 

Alvero: CUNY actually moved away from traditional remedial classes for the very reason you mentioned. Instead, we now use a co-requisite model, where students who need extra support are placed in regular classes but with additional hours of support built in. So for example, if a course is usually three hours a week, this one might be five or six hours. In those extra hours, there are opportunities to use generative AI. Let me give you an example: A professor might provide slides to the students, and since CUNY has a license with Microsoft, students can access a tool called Microsoft Co-Pilot, which is a secure AI chatbot that requires a CUNY login. A student could use the tool to say, “Take these slides and create a 10-question multiple-choice quiz for me.” The goal is to help students use these tools to master the material. Of course, we also need to teach students critical thinking skills so they can spot errors, including those that might come from AI. But by using Co-Pilot and other tools we have secure university licenses, we minimize issues like AI hallucinations because the information is based on the class slides, not something random from a public AI platform. That’s just one example of how AI can be used in the co-requisite model to help students learn.

LW:. How are you guys thinking about student well-being? Do you see people, particularly from your seat in the central office, focusing on or investing in these issues?

Alvero: Absolutely, it is definitely at the forefront of most all of our conversations. We work closely with the university student senate so that we have a direct line of communication and they can express student concerns, but it’s about creating a really supportive and safe environment for our students. And how that’s defined—what those needs are—will vary from student to student. For financial well-being, it’s not just about ensuring that they have their basic needs met. It’s also, how do we provide them with financial literacy? Because getting a degree is great, but if they don’t come out with that degree understanding finances and how to manage them to help break that cycle, that’s on us, in my opinion. So we think about it in every single aspect—ensuring basic needs are met, ensuring if anything should happen to a student where they don’t feel safe that they have resources when they need them.

Of course, mental health is really important, but so is academic support, financial assistance, and access to basic needs. We have a program called CUNY Cares, which is based in the Bronx. It’s a one-stop shop where students can go to see all the benefits they qualify for in New York City, instead of having to go from agency to agency. It’s been incredibly impactful for our students because they have someone there to help them navigate this complicated process. They get guidance on things like, “Do I qualify? How do I get all of these services I might be eligible for?” The truth is, many of our students are eligible for far more services than they actually receive.

LW: CUNY is a very pluralistic environment. How do you make people feel welcome wherever they come from, particularly in today’s political climate? 

Alvero: CUNY offers a number of resources to support students from all backgrounds. For example, we have an office specifically for undocumented immigrant students, where they can get help with finding relevant support, both within CUNY and externally. Every campus has a dedicated contact to guide them through the process.

We also have a college language immersion program that’s open to anyone in the community interested in learning English. It not only helps with language skills but also provides college readiness, acting as a pipeline for students to move forward. This approach is really woven into the fabric of who we are as an institution.

LW: How about your focus on helping students connect with careers? Are you thinking, in addition to salary and similar benefits, about the importance of students finding purpose and meaning in their profession?

Alvero: Oh, absolutely. And this is another example of the holistic view. The way I see this, it’s not just about connecting them to the right career. It’s helping them from the beginning figure out the right career choice for them. And so in my dream, which is something I am planning to bring to fruition, students could have one place to really explore CUNY from A to Z. For career exploration, they could figure out what appeals to them, what might they do, and then be connected to what programs exist within CUNY. Because if I enroll at one CUNY school, they’re not going to have every single major. Maybe I realize that for what I’m aspiring to, I’m in the wrong CUNY school. Maybe I should have started somewhere else. How can we help students navigate that? 

And as I’m navigating what programs exist within CUNY academically, what internships opportunities are there? How can we connect students directly to our career partner industries? We’re doing a lot of work with that and integrating career milestones into academic degree maps. Currently, most degree maps are just, “Take these courses in this order if you want to graduate in X amount of time.” But what are the career milestones at different points in time? So it’s this holistic view of exploring careers, academic programs, and career milestones all within one place.

LW: Clearly advising takes a number of different forms at CUNY. How important is that? 

Alvero: CUNY now officially has a Senior University Director of Academic Advisement Initiatives that can help. The colleges are craving this. They’re all trying to do their very best, but until now, we haven’t shared best practices. How can we connect all of the advisors? We have an Academic Advisement Council. Every college has their Director of Academic Advisement, so they are at the forefront of these discussions.

The schools all have their own culture, their own things that their academic advisors must learn and navigate, but there’s also a level of consistency, especially with really critical information: the general education curriculum, appeals processes, how transfer works. These are things that are universal to all the colleges. So rather than having them spend time designing training, how can we serve in that capacity to provide really robust training and provide resources that are universal to all of them, so everybody’s on the same page with some of the foundational, critical information? 

LW: You seem to me like a very humble person, but that sounds like something you made happen?

Alvero: I don’t want credit. It’s a team effort. 

Formative Education at Boston College 

At a Boston College retreat, sophomores are asked three questions: What are you good at? What brings you joy? Who does the world need you to be? The exercise is part of a program called “Half-time” meant to help students begin a lifelong process of vocational discernment. For Jesuit universities such as BC, this type of formative education, defined as “educating whole persons for lives of meaning and purpose,” is part of the fabric. It is now the focus of a new academic department at BC called the Department of Formative Education (DFE). 

The department extends BC’s leadership in formative education, expanding the focus from the practice of undergraduate education to research on “life-wide and lifelong” formative education. Housed within the Lynch School of Education and Human Development, DFE features an undergraduate major (Transformative Educational Studies), a master’s program (Learning, Design, and Technology), and the first ever Ph.D. program in Formative Education.

“Our programs tackle big formative issues,” said Chris Higgins, the Department’s founding chair. “How can we nurture vision and values? What are the dispositions that sustain democracy? How do we co-evolve with technological tools? How can we cultivate a sustainable relationship to the earth? What does it mean to flourish as a human being?” 

Such questions, Higgins explained, demand an interdisciplinarity approach, spanning anthropology, design thinking, history, the learning sciences, philosophy, and the psychological humanities.

Stanton Wortham is the inaugural Charles F. Donovan, S.J., Dean of the Lynch School. An anthropologist by training, Wortham spent several years at the University of Pennsylvania, where he worked with scholars of varying disciplines within the liberal arts on how their expertise applied to education. When he arrived at BC, he was able to continue this work of integrating the liberal arts into scholarly inquiry on education, with the blessing of BC President Father Leahy. In creating the new department within the Lynch school at BC, Wortham was inspired by the Jesuit reverence for the liberal arts and its emphasis on formative education.  

“Most of our education ignores the multi-dimensional nature of how people learn,” he said. “Formative education is this notion that people have several different types of development—social, emotional, ethical, spiritual—and all of those things are going on in a young person’s life at the same time.”  

“Most of our education ignores the multi-dimensional nature of how people learn.”

Wortham believes the optimum form of human development is when all these dimensions are aligned—a state he refers to as “wholeness.” The other two pillars of formative education are purpose, which helps young people explore what will bring them both meaning and a living; and community, the recognition that this discernment about life’s purpose happens together with others. Character and ethics are naturally woven in.  

“Too often at an institution, we tell young people that if they just learn a lot of stuff and get a good job, then everything is going to be fine. And it’s just not true if you’re not connected to something that has bigger meaning,” said Wortham. “We can’t tell students what to believe, but it is our job to help them ask questions about what is ultimately important to them.”

Wortham envisioned a department known both for its research and its teaching. He wanted to convene a group of liberal arts faculty that would bring diverse disciplinary perspectives to the study of formative experience, practice, and aims. This research on holistic development then enriches courses aiming to inspire students to think about education in this formative way.  

To lead the department, Wortham recruited Higgins, a philosopher, who had been leading the Transformative Education Studies program (TES). Now part of the Department of Formative Education, TES is growing with 95 majors to date. “‘Transformative education’ names both what we study and how we study,” Higgins explained.

“Our courses explore questions about personal and social transformation. Questions such as, what does it mean to be an educated person? And what kind of schools do we need in a democratic society? At the same time, we want these classes themselves to be transformative experiences, spaces where our students can reflect on their own efforts to form themselves into somebody who can lead a flourishing life.” 

Higgins shares Wortham’s perspective that education has grown too narrow and instrumental. His recent book, Undeclared, calls out the contemporary university, with its “credentialing mindset,” for paying only lip service to the idea of general education. Far from being encouraged to explore, students get the message that they had better “pick a lane and step on the gas!” Instead, he offers a vision for an educational renaissance in which “soulcraft,” described as “the quest to understand, cultivate, and enact ourselves in lives worth living,” is the primary focus.  

Higgins’ creative energy is reflected in the department itself, down to its name which he said is intentionally ambiguous. “Formative education is open for interpretation,” he said. “I don’t want to determine the kinds of questions that my colleagues want to explore.” 

Those questions are wide-ranging and include topics one might not immediately think of. Professor Marina Bers studies how children can develop ethically and interpersonally through engagement with coding and robotics. Caity Bolton, a cultural anthropologist, is studying what holistic human and social development looks like through Islamic education in East Africa and the Arab World. DFE affiliate faculty member Belle Liang has developed a “purpose app” for college students.  

Just in its second year, the DFE doctoral program is already producing notable research. For example, Ph.D. student Harrison Mullen has received a grant from the N.C.A.A. to study the experience of athletes forced to retire from the sport that has been so central to them. Framing the issue in formative terms, Mullen considers how practices such as sports help us make sense of what it means to lead a worthwhile life. In interviews with retired athletes, he explores the deep sense of loss that accompanies this life transition.

At the Department of Formative Education, as at BC overall, personal reflection is fundamental. “It’s the Jesuit thing,” said Higgins. “We are devoted to careful study of the ‘what’ and the ‘how’—but we also never forget the ‘why’ and the ‘who.’ Why does this matter? And how does this help you understand who you are and what you stand for? 

Higgins offered examples of TES courses and their activities. “In ‘The Educational Conversation,’ we invite students to reflect on their key formative influences through an educational autobiography. In ‘Spiritual Exercises,’ we introduce students to a range of spiritual practices, starting with the exercises devised by the founder of the Jesuits, Ignatius of Loyola.”

For Wortham and Higgins, the time is ripe to reconsider the hyperfocus on academic achievement. They believe educators in a variety of settings are looking for a richer, formative language to describe their practices and aims. To this end, the Lynch School is launching the Transformative Education Lab, which will share research and best practices around whole-person education. Wortham and Higgins hope that the lab will extend Boston College’s leadership in formative education to new audiences, helping to recenter questions of meaning and value in educational debates. 

“Academic achievement is critical. Subject matter knowledge is critical,” said Wortham. “But these students we are teaching and testing are people. We need to consider their mental health, how they will build relationships with others—all the things that make them thrive as human beings.”

BC’s Messina College

Maaz Shaikh spent the summer before 11th grade at football camps, among college scouts, chasing hopes of a Division I career. Just a few weeks later, the wide receiver’s first ACL tear pushed his personal endzone, dreams of recruitment, down the field. When his senior season came and he underperformed, then tore his other ACL, he knew the clock had run out. 

Shaikh’s plans for college needed to change, or so he thought. Growing up in Cambridge, Mass., he had his eye on nearby Boston College (BC) but would have relied on an athletic scholarship to open those doors. “I really wanted to go, but we weren’t financially stable enough to afford a college with that high of a tuition,” Shaikh said.

Then his guidance counselor told him about Messina College, the two-year associate degree program at BC that would be welcoming its inaugural class in July 2024, shortly after Shaikh graduated from Cambridge Rindge and Latin School. Messina is BC’s ninth and newest college, created specifically for students like Shaikh from first-generation and low-income backgrounds. It offered him the financial aid he needed, along with the opportunity to transfer to a four-year bachelor’s program at BC afterward—no reapplying necessary—if he maintained a 3.4 GPA or higher.

As one of its first 100 students, Shaikh joins Messina in uncharted territory. While BC isn’t the first four-year university to offer an associate degree program, it is one of the most selective colleges to do so. Messina is also fully residential. With the will and the wealth, BC is able to invest in high-need students and their success in a way other low-cost, two-year undergraduate programs can’t afford. By the same token, its leaders are navigating challenges they can’t always predict with little by way of example. 

The groundwork for Messina began in 2020, when BC merged with Pine Manor, a private four-year college in Brookline, Mass. that served mostly local first-gen and low-income students. Four years later, and located on the Brookline campus, Messina is following in the tradition of Pine Manor, as well as BC, whose Jesuit founders helped educate Boston’s immigrants, most of whom were Irish Catholic. 

Fr. Erick Berrelleza, the founding Dean of Messina, said “human formation” is the mission that unites his college and BC as a whole. In the admissions process, BC recruits promising students perhaps short of qualifying for especially elite universities and standing to benefit most from Messina’s aid. All who finish the two years receive an associate degree from BC. Some will move onto a bachelor’s program. Others have the chance to get a feel for the undergraduate experience but may choose to move straight into their careers.

To fund tuition, Messina relies on federal and state aid but primarily BC’s contribution, including around $40,000 per student. (BC also put $35 million towards capital expenses to launch Messina.) This support distinguishes Messina from other associate programs, like traditional community colleges. Dr. Larry Galizio, President of the Community Colleges League of California, said there are constant funding issues within the system. Despite having the most low-income students, Galizio said, community colleges in California receive the least funding per student of any education sector in the state. “So it’s just like the United States, where the people who have the most get the most.”

Messina tries to flip that theory. Through a mix of grants, loans, and work-study opportunities, the financial aid office meets 100 percent of demonstrated need. The same goes for BC’s four-year programs, although tuition there is nearly $70,000 per year, compared to Messina’s $30,000 (not including room and board). Those at Messina with the greatest need take out a maximum $2,000 loan. Everyone receives a free laptop and coverage for textbooks. If students end up transferring into a four-year program at BC, it will continue to meet their full need. 

One condition to attend Messina is participation in summer courses. While building the residential community early on, this session gets students ahead on the 20 courses they need to take to graduate. Fewer classes during subsequent semesters help limit academic stress and offer more time for other activities amid the transition to college life.

Providing housing for all Messina students reflects BC’s core mission to teach to the whole student. “I think [formative education] happens in a residential environment,” Berrelleza said. Living on campus, students can get to know each other and staff and faculty in a way designed to identify anyone who may be struggling.  

“It’s a big family,” said Maaz Shaikh, whose high school class was five times the size of his college one. “If I need help, I can reach out to whoever, and they would obviously help me.” He mentioned relationships with not only students but the student life administrators, dining staff, and janitors. Because the class size is capped at 100 students, there is little room to fall through the cracks.  

If anything, Shaikh has had a “challenge with getting too much support,” he said, only half joking. Every time he passes the tutoring center, the director of student success checks in about how things are going for him. When Shaikh decided to change his major at the end of the first semester, he was able to set up a meeting and shift his entire schedule just days before the spring term. 

He’s also been attending a weekly mentoring group and a similar forum called “Soul Circle,” run by his resident minister. In both settings, students share their issues, whether they are school-related or not. “I would say coming into college, I didn’t really believe in that—that talking about my problems will make them ease off. But I would say I was completely wrong about it,” Shaikh said.

“In some ways, the least important part is the academic stuff,” Berrelleza said. “Even though they’re doing that, and there’s a tutoring center here… the most important work is just making sure we’re responding to them and their needs as people.” 

Yet the shared identity that bonds students at Messina’s Brookline campus can also be the barrier to feeling connected to BC’s main campus, a few miles away in Chestnut Hill, Mass. “It’s a really good thing that all of us are first-gen because we all share the same goal of—I think of it as creating a legacy—of trying something new and helping out our families,” Shaikh said. “I would say that is the number one thing that motivates us all and brings us all together. Whereas if I go to Boston College and I just see a bunch of white people around me, it’s different. It’s not the same.”

“It’s a really good thing that all of us are first-gen because we all share the same goal of—I think of it as creating a legacy—of trying something new and helping out our families.”

Students interested in transferring into a four-year bachelor’s at BC take a course on the Chestnut Hill campus during their second year. On the pre-med track, Shaikh is already attending class there. “It is very different when I go there. But I would say I don’t get treated differently,” Shaikh said, adding that he’s “not a very picky person.” He also participates in a number of clubs in Chestnut Hill, including as Messina representative for the Undergraduate Government of Boston College and first-year representative for the Muslim Student Association. 

All Messina students can engage in the spaces and extracurriculars in Chestnut Hill, except Division I sports, but some are more hesitant than Shaikh to do so. “For me, it’s easy to say, ‘Oh, we’re the same.’ But I know some people on our campus usually either go home or stay at Messina [as opposed to visiting Chestnut Hill].” Because of his position in student government, Shaikh finds his fellow students approach him with their concerns about, in his words, “being this standalone campus that’s mostly students of color.” 

Other issues at Messina have been more logistical and easier to address. Early on, when Shaikh and his Muslim peers found they needed more room for prayer, Messina allocated a space. For next year, there are plans to address the lack of air conditioning during summer classes and add another shuttle to Chestnut Hill to accommodate the second and incoming class. 

At this point, Berrelleza is focused on improving the existing Messina program, not growing it. Meanwhile, he’s taking calls from universities interested in implementing their own Messina-like work. Berrelleza encourages the effort but stresses the importance of replicating the residential element. “It’s an investment. It’s added resources to house and feed the students here, but I think it makes a world of difference for the type of education you can provide them.”

“It’s an investment. It’s added resources to house and feed the students here, but I think it makes a world of difference for the type of education you can provide them.”

As for Shaikh, who’s already started building a foundation in Chestnut Hill, his potential transfer to BC still presents questions. He wonders how his community at Messina, and the even smaller subset of students within it who want to pursue a bachelor’s at BC, will change, merge, or perhaps dissolve into a much larger campus. “Will I still be friends with the people that I’m not too close to over here? Or will I become closer friends with them because I know them more than everyone else?” he asked aloud. 

“We’ll see.”

Principled Innovation 

Higher education has long debated its role in character development. Religious schools, secure in their subjectivity, have made producing people of good character part of their core mission. But for public universities serving diverse populations, the entire concept can be fraught, starting with the language itself. How are we defining character? And should values and principles be part of a student’s education? 

Arizona State University appears to have threaded the needle on character education with an initiative called “Principled Innovation” – a framework for ethical decision-making that can be used by individuals or in community settings. It is based on “pro-social” values that lead to defendable outcomes like “what’s good for humanity” without being overly prescriptive. Under the leadership of President Michael Crow, ASU has added Principled Innovation to the list of design aspirations that drive the university, calling it “the ability to create change guided by values and ethical understanding.”

Ted Cross is ASU’s Executive Director of University Affairs and Crow’s point person for the roll-out of Principled Innovation. He says character education is best understood as a reflective process that enables students to flourish – in a way that is flexible and individualized.

“We want people to improve themselves,” said Cross. “Positive psychology has a take on that; philosophy has its own angle. We packaged all of that into an inter-disciplinary approach that helps faculty, staff, and students ground decisions and actions in values and character.”

Informed by the Jubilee Centre’s Framework for Character Education in Schools at the University of Birmingham, Principled Innovation includes four domains of practice – Moral, Civic, Performance, and Intellectual – each of which encompass certain character “assets” or virtues meant to guide one’s ability to create positive change in the world. ASU’s institutional commitment is expressed through Principled Innovation as a guiding principle, while the practice of Principled Innovation is supported through a pedagogical approach, engaging tools and resources, communities of practice, and curricular and co-curricular activities. 

Building the Framework

The design lab for Principled Innovation was ASU’s Mary Lou Fulton Teachers College. In 2017, the dean of the college, Carol Basile, was concerned by the state of K-12 education systems and decided to change things from the inside out – through addressing the education workforce and teacher and leader preparation. She came to the conclusion that to do so, character education needed to be included. To understand how, she enlisted Cristy Guleserian, a colleague at the college who is now its Executive Director of Principled Innovation. 

“We asked ourselves, ‘What could it mean for a college of education at a public university to integrate a character education framework into the systems of teacher and leader preparation?’ said Guleserian. “In having these conversations, we realized it couldn’t just be integrated into a curriculum to teach future educators about character. It had to be our approach to everything we do and something that we embraced as a college community.” 

With this as their north star, Guleserian and her team worked intentionally with faculty, staff, students, and community partners and eventually incorporated the practices and assets of what would become Principled Innovation into everything they did, from fostering culture and environments to teaching, advising, and student services. But getting to an agreed-upon understanding of what all this would look like involved cultivating authentic relationships through a series of one-on-one discussions and all-college design sessions – a process Guleserian described as equal parts invigorating and challenging.  

“There was a lot of skepticism at first – a lot of questions about whose character, whose values, and whose virtues we were talking about. I remember spending about an hour going back and forth about one word,” she said.

In one of the sessions, a participant offered what would be a break-through in the log jam. “We need to ‘ASU-ize’ this,” he said. The group understood him to mean “co-create” a concept that more explicitly reflected ASU’s diverse community and well-publicized mission.  

“We recognized that innovation is at the core of what we do here at ASU and our charter holds us responsible for being inclusive for the well-being of the communities we serve. So the framing of Principled Innovation was born from that shared purpose,” said Guleserian.

The framework is intentionally flexible. In an essay for the book The Necessity of Character, ASU President Michael Crow and Ted Cross write, “By refusing to adhere to a single philosophical or religious worldview, ASU has made room for students to draw on their different backgrounds as they engage with our character education initiatives. Only by remaining flexible in this way have we been able to secure ‘buy-in’ across the university.”

At a research university known for outside the box thinking, Crow has made innovation part of ASU’s nomenclature. But the decision to include it in the title was more than just good branding. Principled Innovation proposes the notion that “just because you can innovate, doesn’t mean you should,” reflecting a growing national movement to infuse character into the critical actions of scientists and others in the innovation community.    

When asked if there could be “Unprincipled Innovation,” Cross said “definitely.” 

“It’s not enough to be innovative if you don’t innovate with purpose and principle. It’s not enough to help people learn how to make a good living if we’re not helping them learn how to live good lives, whatever that means to them,” he said. 

“It’s not enough to be innovative if you don’t innovate with purpose and principle. It’s not enough to help people learn how to make a good living if we’re not helping them learn how to live good lives.”

Principled Innovation in Practice

Building on the work of Mary Lou Fulton Teachers College (now called College for Teaching and Learning Innovation), Principled Innovation is currently practiced in ten colleges at ASU, including the W. P. Carey School of Business and the Watts College of Public Service and Community Solutions, as well as the Office of the Provost and Educational Outreach and Student Services. All of this work uses the framework and assets for reflective practices and community practice that lead to positive change.  

“The framework asks, ‘What are some of the possible intended or unintended outcomes of the decisions we make and how can we mitigate some of the possible negative consequences before we take action?’” said Guleserian.

A good indication of how the framework may influence ASU’s pedagogy is the launch of the Principled Innovation Academy, which is housed in University College. The curricular program involving human-centered problem-solving methods and team pitch competitions has already engaged with 750 students.  

Cross calls the program “shark tank meets design thinking meets character education,” where students create and pitch ideas using the Principled Innovation framework. Last year’s winner was a career recommendation engine for students that works by asking them questions like, “What are your work values? What are your personal values? And how would that map to your career?” 

It is clear that the careful work that went into developing Principled Innovation at ASU helped propel it from a concept within one school to a major design principle for the entire university. But for advocates like Cross and Guleserian, the buy-in it has received at the country’s largest public university says something about the times we are in. 

“The U.S. is so deeply divided that we are talking past each other,” said Cross. “There’s a lot of anger and aggression and mistrust. But if we can engage multiple perspectives in the way we design and create things, the way we teach and collaborate, it helps us to develop environments of trust and belonging.”

Influencers for Life

A continuation of our series on answers to the question:  “What experience or person in college most influenced your development as a human being?”

When Carter Jones left for college, he was thrilled to be moving on to the next chapter of his life, until a familiar anxiety dampened his excitement.  Would he fit in? – “like, really fit in” – as a student of color in a predominantly white school? He’d done it before, attending a suburban high school 15 miles outside his home in the city. His friends there had his back, but every new situation is a do-over when it comes to belonging. 

On one of the first days of school, Carter met Derrick, also a first-year student, and the two connected immediately. What they did not share in background (Derrick is White, from the suburbs, Carter is Black and Dominican from the inner city), they made up for in their mutual passions – sports, music, technology, and where to get the best pizza. The two became close friends. 

Halfway through that first year, Derrick shared with Carter that he had been struggling with his mental health. Like Carter, he had been worried about finding his place in a new environment. He  seemed preoccupied with his body image, though Carter said, “he looked fine to me.” In fact, Carter wasn’t aware how distressed his friend had become until he told him he was leaving school. It was then that Derrick explained that in his senior year of high school, he was so despondent, he had barely gone to school at all.   

When Derrick left college for home, it could have been the end of their friendship, but in many ways, it was just the beginning.

“I was like ‘are you kidding me?’ Here I find this great friend to go through school with and suddenly he leaves,” said Carter. “It was so disappointing.”

When Derrick left college for home, it could have been the end of their friendship, but in many ways, it was just the beginning. 

Then Carter did what Carter does.  He made it work.  Derrick lived in a town not far from campus and Carter found a way to visit often.  They’d watch football together, eat junk food and hang out. Soon, the family came to expect his Sunday visits and Derrick’s dad, Don, would pick Carter up at school and drop him off after dinner.  On those rides, they’d talk, and Carter was surprised to learn that Don, a successful businessman, had little money growing up.  He had put himself through college – the same college –  with loans and part-time jobs.  He could not afford to party in the dorms like the other students and, he, too, could feel out of place. 

“His upbringing was more like mine,” said Carter. “He was scaping by, hoping the next loan would come in to pay tuition.”

Derrick made the decision to return to school around the same time Carter was struggling to secure the money for that semester’s tuition.  “I am not going back without my best friend,” he told Carter, and they went to Don for advice.  Don created a financial plan for Carter that included working with aid officers, even the school’s president, to streamline tuition and allow for online participation so that Carter could graduate with a degree in computer science. When he needed an internship one summer, Don connected Carter with one of his own friends from college who was in technology.  

“His support for me was unbelievable,” said Carter.  “But it wasn’t just opening doors.  He was really invested in how I did and checked in all the time about my grades, how I was doing socially. I thanked him over and over again and he’d just say – stop, you are like a son to me.”

Asked how Don’s support changed his outlook on life, Carter said “Before, I felt like I was just getting by, not caring much about how I did but knowing how much faith Don had in me, it made me think of myself differently.  I began to really care about doing well. It mattered to me.”

Six years later, Derrick and Carter remain best friends and Carter continues to be part of Don’s family.  Carter may not ever know the depth of Don’s gratitude for showing up for his son, or how much of himself he saw in Carter, though it would benefit him for the rest of his life. But that’s not what this story is about – nor how it started.  It is about two college kids who find friendship and are smart or lucky enough to hold onto it. 

“It is amazing to me what relationships can do for your life,” said Carter. 

Names have been changed for this story.

Is Unpaid Unfair?

When Guillermo Creamer got an unpaid internship in the office of the DC mayor a decade ago, he was thrilled. He found a live-in nanny position that would provide housing and took babysitting gigs on the weekend to pay for food and metro fares.

There was just one problem: the job had a dress code, and Creamer only had one suit – a tannish-green number that was neutral enough, but stood out among the blacks and blues. He had the suit dry cleaned often – at no small expense – but eventually a colleague took notice and called him out for wearing it every day.

“That was such an embarrassing day,” recalled Creamer, who now works as director of residential programs at a nonprofit in Worcester, Massachusetts, where he grew up, the son of South American immigrants.

The experience, and a subsequent unpaid internship in the US House of Representatives, led Creamer to co-found Pay Our Interns, a nonprofit with a mission to end unpaid internships, and the tagline “Experience Doesn’t Pay the bills.”

For Creamer, the work was personal. He has a younger sister and never wanted her to go through what he went through – to be ridiculed for not having proper business attire, he said.

But his opposition to unpaid internships is also philosophical. Requiring interns to work for free puts poorer college students, who often have to work to pay for college, at a disadvantage over wealthier ones, who tend to have family resources to fall back on, Creamer and other critics of the practice argue. Those who can’t forgo a paycheck (or cobble together side gigs, like Creamer) can miss out an internship that could set them on a path to financial stability.

“We want to create an equitable workforce pipeline, and internships are the beginning of that pipeline,” Creamer said.

Pay Our Interns decided to start with the Congressional internship program, arguing that a program that prepares future political leaders should be accessible to all students. It tailored its messaging to each political party, telling Democratic lawmakers that paying interns would help them diversity their workforce, and Republican ones that it would provide opportunity to members of the working class.  

“We want to create an equitable workforce pipeline, and internships are the beginning of that pipeline.”

The group had some success, convincing Congress and the White House to allocate money to pay their interns. It hoped that other employers would follow Washington’s lead.

Is Unpaid Unfair to Students?

Yet ten years after Creamer was shamed over his single suit, roughly one third of internships remain unpaid, with roughly one million students working for free each year, studies suggest. Millions more say they want an internship, but don’t get one, due to barriers such as insufficient supply, inadequate pay or the competing demands of work and school.

These statistics matter because participating in an internship – especially a paid one – has been shown to lead to stronger labor-market outcomes. Students who have an internship in college are less likely to be unemployed or underemployed five years after graduation than students who don’t, studies show. Both paid and unpaid interns receive more job offers, but paid interns get more, and have higher starting salaries, too.

Given the exclusionary nature of unpaid internships, some colleges have refused to include them in their job listings. Some have endorsed a recent campaign by the National Association of Colleges and Employers, dubbed “Unpaid is Unfair,” that calls on Congress to pass legislation requiring that internships be paid.

“It’s a way to democratize access to internships,” said Mary Gatta, the association’s director of research and public policy.

But not everyone is convinced that unpaid internships should be abolished. Those who argue for preserving them say that students are “paid in experience,” and that interns should be willing to exchange their labor for training and professional connections. They point out that some employers can’t afford to pay their interns and warn that ordering them to do so will cause some to cancel their internships altogether, deepening the existing shortage.

“It’s a terrible idea,” said Bryan Caplan, a professor of economics at George Mason University. “You’re cutting out one of the main ways people get training.”

Caplan sees great hypocrisy in colleges’ charging students for classes he considers pointless, while condemning companies for providing training for free.       “There’s a massive double standard,” he said. “Here at least students learn real stuff and they don’t even have to pay for it.”

Even some proponents of paying interns say it would be a mistake to outlaw unpaid internships as long as accreditors and licensing agencies require students in certain professional programs – like psychology and social work – to complete practicum training to graduate.

“While ethically on the right track, we shouldn’t even consider banning them until we figure out how to replace those unpaid positions,” said Matthew T. Hora, a professor at the University of Wisconsin-Madison and founding director of the Center for Research on College-Workforce Transitions.

Hora, who has conducted extensive research on unpaid internships, says he’s long been frustrated by colleges’ “unbridled embrace” of internships, and wishes they’d stop pushing them so hard.

“There just aren’t enough positions available and they’re out of reach of the vast majority of students,” he said.

NACE acknowledges that some employers aren’t in a position to pay their interns, and suggests that policy makers provide financial and other support to smaller for-profit, and nonprofit organizations. In the meantime, Gatta recommends that colleges work with community groups and chambers of commerce to identify funds that could support students with unpaid internships, such as foundation grants or federal work study dollars.

The Rewards and Challenges of Internship

The benefits of internships for both students and employers are well documented. By taking part in an internship, students gain insight into potential career paths, develop industry-specific skills, and build valuable professional networks. The practical, hands-on, experience gives them an edge in the job market – and the confidence and competencies they’ll need to succeed in it.

For employers, internships are a way to recruit and retain early-career talent. NACE’s annual survey of employers has consistently found that more than half of interns convert to full-time employees and that three quarters of those converts are still with the organization after a year, compared to just over half of non-intern employees.

Colleges confronting questions about their value can also benefit from student internships, research by the Strada Education Foundation suggests. It found that four-year college graduates who complete work-based learning are more likely to say their education helped them achieve their goals and was worth the cost.

Surveys show that students are well aware of the rewards associated with an internship. In fact, seventy percent of freshmen say they plan to take one. Yet fewer than half of students complete one by the end of senior year, and less than a quarter find a paid one, Strada’s research shows.

In 2023, an estimated 3.6 million students completed internships, but another 4.6 million wanted an internship and didn’t get one, according to the Business Higher-Education Forum.

That gap is at least partly due to the challenges employers face in creating and sustaining internships. These include not having appropriate work for interns or lacking the staff to supervise them, the Forum’s interviews with employers show.

Employers may also question whether an internship will provide a good return on their investment, said Nicole Smith, research professor and chief economist at the Center on Education and the Workforce, at Georgetown University. 

“There’s a cost in terms of the personnel and time invested, and you don’t know if the person will stay with the firm,” Smith said.

Given that uncertainty, employers may wonder “Am I training for me, or for my competitor?” Smith said.      

The available internship slots aren’t evenly distributed, either. Studies by NACE have found that women, Black, Hispanic and first-generation students are underrepresented in paid internships, while white, male and continuing generation students are overrepresented. There’s some evidence that students of color are over-represented in unpaid internships, though Hora cautions that it’s far from definitive.

The reasons for these disparities aren’t entirely understood, but there are a few prominent theories.

One popular explanation is that Black, Hispanic and first-generation students are more likely than other demographic groups to be classified as “low-income,” and can’t afford to give up a steady job for a short-term internship – even a paid one. In other words, they’re not applying in equal numbers.

 Another possibility is that first-generation students and students of color have less of the “social capital” needed to secure internships, which are frequently advertised through “whisper networks.”

And a third theory is that students of color and women are less likely to be paid because they cluster in majors associated with government and the non-profit sector, where paid internships are rarer.

Racial and gender gaps in internship participation may also reflect employers’ recruiting practices. If companies are drawing candidates from colleges that disproportionately enroll wealthier and white students, they’re less likely to end up with a racially- and socio-economically diverse applicant pool.

Yet even as students struggle to secure internships,  one in three employers say some of their slots are going unfilled.

That disconnect may be due to poor marketing on the part of employers, or to a mismatch between what companies are seeking and what students have to offer. In the Business Higher Education Forum’s interviews with employers, some companies said they couldn’t find candidates with the qualifications they wanted, according to Candace Williams, its director of regional initiatives.

Bringing the Bargaining Power         

So what can be done to broaden access to internships – and to paid internships, in particular?

Requiring employers to pay their interns, as NACE and others have proposed, could help diversify the applicant pool, making internships possible for more low-income students.

But with Trump and other business-friendly Republicans on the verge of controlling both the White House and Congress, a ban on unpaid internships isn’t likely to pass anytime soon.

Meanwhile, a growing number of colleges are setting aside funds for stipends to support students in unpaid internships. A recent survey by NACE found that more than a third of institutions now offer such stipends.

Karen Garcia, a junior at the University of Wisconsin whose family immigrated to the US from Mexico six years ago, used the $1,000 she received through her college’s “SuccessWorks” program to buy a coat and dressier shoes for her summer 2024 internship at the Department of Corrections. The money also helped cover gas for the car she used to get to the job, where she helped out on cases involving Spanish speakers. Without the grant, she said, “I would have had to lean on my parents, and they don’t earn that much money.”

Yet competition for colleges’ limited funds can be fierce, and only two percent of colleges provide the aid for any or all unpaid internships, the survey found. And while subsidy programs are an efficient way to get money to students, they often aren’t sustainable, especially if they rely on grants or alumni donations.

Recognizing this, some colleges are exerting pressure on employers to pay their interns, threatening to drop their “preferred employer” status, said Laura Love, who leads the work-based learning agenda at Strada.

“Colleges may have more bargaining power and influence than they think,” Love said.

At George Mason University, Saskia Campbell, executive director of university career services, uses data to persuade employers to pay her students. She shows them how pay increases the quality and diversity of the applicant pool and points to what competitors are paying their interns. She tells them they’ll get “more dedication and focus” from their interns if they’re not juggling a paid job on the side.

While some employers seem swayed by her descriptions of the financial strain students are under, “a lot of times it requires making the business case for them,” Campbell said.

If an employer says they don’t have the budget to pay their interns, she’ll push for “something is better than nothing.”

Campbell says many employers mistakenly assume that academic credit is a reasonable alternative to pay. They don’t always register that “not only are they not getting paid – they’re actually paying for the experience.”

Still, the work of expanding paid internship can’t fall solely on colleges. Among the think tanks and advocacy groups that promote internships there’s a consensus that it will take employers, government, and colleges working together to grow the field. And achieving such collaboration won’t be easy, said Su Jin Jez, CEO of California Competes, which has conducted interviews with both colleges and employers.

Though all three parties value internships, they value it for different reasons, she said. Colleges may think that employers will respond to arguments that internships will diversify their workforce, for example, when they’re really just interested in sourcing the top entry-level talent.

That “misalignment in values,” mirrors differences in structure and culture that can make cooperation difficult, Jez said.

Moving beyond the Traditional Model

As companies and colleges navigate these challenges, they’re also experimenting with alternatives to the traditional internship model.

Among the innovations that have taken root are “micro-internships” –  short-term, paid assignments that provide many of the benefits of regular internships without the long-term commitment.

Micro-internships function as sort of speed-dating for students and employers, allowing each party to see if the other is a good match, said Jeffrey Moss, CEO of Parker Dewey, which pioneered the approach a decade ago. The company has partnerships with 800 colleges, he said.

Moss believes micro-internships level the playing field, allowing students who might not have family connections, a 4.0 GPA, or an elite-college pedigree the chance to prove themselves to a prospective employer. Their short-term nature also makes them a way for students to try out different professions, to find one that brings them a sense of purpose.

At the same time, colleges are finding ways to make on-campus work more meaningful. Under one new program, students working in on-campus jobs at The University of New Hampshire can opt into a professional development program that offers regular meetings with a supervisor and the opportunity to earn micro-credentials in skills like communication and leadership.

Gretchen Heaton, associate vice provost of career and professional success and high-impact practices, said the program teaches students to articulate the skills they’ve gained through on-campus employment.

“Students often believe that unless it’s a ‘real job,’ it shouldn’t go on the resume,” Heaton said. “This is a way for students to talk about value in a way employers will understand.”

At Clemson University, the longstanding University Professional Internship and Co-op (UPIC) program matches students with paid positions submitted by faculty and staff, then links their work to a series of career competencies.

The program not only increases students’ odds of having a job when they graduate, but also aids in retention, according to O’Neil B. Burton, executive director of Clemson’s Center for Career and Professional Development.

“Our first-gen and Pell-eligible students don’t have to take a waitressing jobs or clerk at a mini mart. They can work on campus for somebody who recognizes that their class work comes first,” Burton said. “That can make the difference between being able to stay in school and persist to graduation and having to drop out and work.”

Guillermo Creamer, for his part, never finished college. He dropped out of American University a year shy of graduating because he couldn’t manage the tuition, he said. Pay Our Interns, the organization he helped create in 2016, has been dormant since its co-founder and executive director Carlos Mark Vera stepped down a little over a year ago.

Creamer said funders have shifted their attention away from diversity, equity and inclusion initiatives as opposition to DEI continues its march on higher education. For now, he believes the best place for Pay Our Interns to be is on the sidelines, monitoring the moves of the incoming administration.

But Creamer said he and his organization haven’t given up on ending unpaid internships and will spring into action if anything threatens the gains they’ve made so far.

“You can’t pay the rent with ‘experience,’” said Creamer. “Unpaid internships are an inequitable injustice.”

Be REAL

College students consistently report feeling anxious and overwhelmed, many of them untethered by high levels of stress and the perception that they, alone, are struggling. What if colleges and universities offered these, and all students, a preventative well-being course where they learned resilience and coping skills, realistic perceptions of stress, and self-care? Would their levels of anxiety lessen? Would they feel more grounded?

This is the theory behind Be REAL, a mindfulness-based cognitive-behavioral coping program developed at the Center for Child and Family Well-being at the University of Washington (UW). The Be REAL Program (REsilient Attitudes & Living), is a six-week course that teaches students and staff a variety of skills that help improve well-being, starting with the acknowledgement that struggling is part of living.

While it partnered with the UW counseling center during the initial study, Be REAL is not a clinical solution. Rather, it is a population-based, preventative strategy aimed at helping all students thrive. 

“I think we are seeing a strong need to go from an individual approach to supporting mental health and well-being to a collective and a community approach,” said Sara McDermott, who leads the Be REAL training at the research center. “This is really important because our well-being is not related to one thing.  It’s related to our relationships, our stress levels, our politics, the food we have on the table, if we feel safe.”

The design of the Be REAL program is as sensible as its name. Typically, groups of students convene once a week for 90 minutes to learn mindfulness, stress management and cognitive behavioral skills that help with focus and executive functioning as well as self-compassion and compassion to others. In a combination of activities that build on themselves, the program is aimed at increasing students’ resilience by strengthening key protective factors, such as effective coping, perceptions of stress, and self-kindness, all of which can be in low supply among high performing students in demanding academic environments.

Originally launched as a study with a cohort of students living in residential halls at UW, the course is now available in a variety of settings. The flexibility built into the program is designed to meet students where they are, literally – whether it be dorms, classrooms or academic advising sessions.  As a general studies course, Be REAL can be a credit-bearing class for psychology students, or a mid-year elective for students needing to pick up one credit. (The Be REAL promotional video is featured on UW’s academic department web sites.) As a co-curricular program, it can be offered as a student support option for staff in residential life, advising, disability services, or any student-facing group.

“We are training folks in this work that already have relationships with students so we are supporting them in a way that is coming from the community,” said McDermott.  “That speaks volumes about how we can offer a collective approach to well-being.”

This “task-sharing model” does not require clinical skills but instead involves training people who work with students to facilitate groups, or to incorporate practices from the program into their work. Staff take the course themselves as part of their training to deliver the program in an effort to relate to and interpret what the students are experiencing which McDermott says is a benefit to both parties. “It’s really empowering to be able to say to students ‘Yeah, I tried that practice, and I found it really hard to do when you’re feeling a lot of different things.’”

McDermott says the program can also offer an opportunity for students to break out of the prescriptive patterns their majors demand. The self-compassion dynamic, and the sense of shared humanity, offers a different kind of learning experience. In an evaluation of the program, one student wrote, “the course created a space within academia where I felt seen and heard.”

99% of the students agreed that the program helped them learn ways for reducing stress.  

One of the program’s unique advantages is its position within a major university research center. Since its launch, the Be REAL program has been studied by researchers at UW’s Center for Child and Family Well-being and funded by patrons such as the Maritz Family Foundation and Brad and Judy Chase.  The  third study included 325 undergraduate students and 100 staff members at UW.  The published results noted, “Compared to students in the assessment-only group, students participating in Be REAL showed significant improvements in mindfulness, self-compassion, flourishing, resilience, happiness, emotion regulation problems, executive control, active coping, social connection, and depression and anxiety symptoms. These effects were maintained at follow-up.” 

In 2017 and 2018, the program conducted an evaluation in the UW residential halls and found that compared to students who had not yet received the program  students who participated in Be REAL reported improved well-being measures, including mindfulness, executive control, active coping, self-compassion, social connectedness, resilience and flourishing.  A majority of these changes were maintained at a three-month follow-up. 99% of the students agreed that the program helped them learn ways for reducing stress.  These and subsequent studies recommend the task-sharing model as an opportunity to include the entire campus community in the work of improving student and staff well-being.

McDermott says the proven efficacy of the program is both personally and practically rewarding.  With evidence comes additional funding and with funding, the program can expand.  Be REAL is now being offered in other colleges in addition to UW as well as with high-school-age teens. 

To learn more about the Be REAL program, including training opportunities to bring this program to your campus, contact, Sara McDermott, Be REAL Program Manager at saramcd@uw.edu

Growing Pains Through Time

Alexis Redding’s career has many interconnections. She was a college counselor who became a developmental psychologist to better understand why her students were struggling, despite their good choices. She now teaches her students at the Harvard Graduate School of Education about the kinds of emotional supports first year college students need but don’t often articulate. As the faculty chair of the school’s Mental Health in Higher Education Professional Education Program, she brings her training as a counselor to the necessary task of addressing student mental health from a variety of touch points.

In her recent book “The End of Adolescence: The Lost Art of Delaying Adulthood,” Redding continues to demonstrate the interconnectedness of life. With co-author Nancy Hill, she makes a strong case for giving young people the time and the license to become authentic authors of their own lives, as opposed to being “fast-tracked” into adulthood. Through a uniquely effective research method, the authors are able to reject the narrative that today’s students are over-protected and under-prepared by showing that becoming an adult has always been emotionally difficult. In addition to evidence within the literature, Redding and Hill review abandoned tapes of interviews with the Harvard and Radcliffe Class of 1975 and conclude that there are far more similarities than differences between that cohort and today’s Gen Z students.

Now, Redding and Hill are working on an extension of that research that involves reconnecting with the class of 1975 and interviewing Harvard classes of 2025 and 2026. The work is not yet complete but in our interview for LearningWell, we get a glimpse into what they are continuing to learn about the important developmental period known as “the college years.”

Here is an excerpt from our interview.

How did your experience as a college counselor and then a graduate school professor motivate you to write the book?

From my vantage point as a college counselor, I became concerned about how much our students were struggling emotionally in college, especially during  the transition to school. And, while the struggles they experienced were quite similar to each other, no one seemed to be talking about them. Consequently, our students described feeling very alone and even worried they were doing something wrong. Once I saw this pattern, I knew that I could better prepare my high school students in advance, but I worried that we were missing opportunities to ease the transition and normalize these challenges for all students once they arrived at school. I wanted to do work to help ease the transition more broadly.

It all starts with how we talk about college. The story young people hear, far too often, is about college being the ‘best four years’ of their lives. The gap between what they expect and the reality can be profound. We don’t talk enough about what is going to be hard or help them develop strategies for navigating these predictable obstacles. And we do them a disservice by not being candid about the challenges they will encounter. Today, I train future student affairs practitioners to help build meaningful support structures and foster the kinds of conversations that I wish my own students had found at college so many years ago.

One motivation for writing our book was to help normalize these challenges for students, for their parents, for faculty members, and for student affairs practitioners as well. We want to empower students and everyone who cares about them to understand what it’s really going to be like and to give them the language to talk about it openly. It’s great to see how this simple change can have such a profound impact.

The way you do that is amazing – revealing what college students of almost five decades ago were feeling from interviews done on the class of 1975. Did you and your co-principal investigator go looking for this kind of information?

Not at all! I discovered that these interviews existed when I was doing research on achievement culture in an old attic building here at Harvard. I came across some misplaced pieces of paper that suggested a study had been done about the college experience in the 1970s that no one ever wrote about. I wanted to know more. (My father was an archeologist, and he trained this sort of curiosity in me.) It took about nine months to figure out where these data had come from, and then to track down the recordings of the interviews. Nobody thought they still existed. But, after many months of calling up box after box from archival storage and going through the attic and the basement to find all the data, I put the entire study back together again and even found the original recordings. We had incredible sound technicians lift the student voices off these degrading old reel-to-reel tapes and we eventually listened to these student interviews from 1972-1975 on our iPhones.

Were you surprised at what you discovered?

Nancy and I went in thinking we would study what was different between college in the 1970s and college today. We thought it would be an incredible time capsule to document what had changed over nearly half a century. It was startling when we began to listen to the recordings because there was so little actual difference. Both of us were struck by how similar those students were to the students who we advise and teach today. It was an interesting puzzle for us. I even coded the data three different times using three different analytic techniques because we were looking for differences. But what we kept coming back to was similarity. And eventually, we realized, that was a powerful conclusion that really contradicted a lot of our popular narratives about “kids today.”

Remarkably, in all the archival work, I ultimately found the documents that told us why the original research team abandoned the study. We had assumed it was because Dr. William Perry, who led the original study, had retired. But then we found minutes from the meeting where they made the decision. It turns out that the motivation for the project was to replicate a study they conducted in the 1950s because they had also assumed they would find that “kids today” were so different 25 years later. What they determined through their analysis was that there was essentially no difference in the developmental experience between those two cohorts. For them, this was a failure. Of course, that was the exact conclusion we had already come to through our analysis decades later, but we had a different take. We were excited to understand why there were such meaningful similarities and to unpack that in our research.

Recognizing the parallels around loneliness and isolation across generations can help us better understand what is ‘typical’ and what is a genuine ‘crisis.’ 

Whenever we present this work, people inevitably ask, “but what about social media? What about covid?” And, of course, we asked those questions too. It would be silly to imagine those realities don’t impact our lived experiences. Of course they do! But what stays the same is the developmental experience, the process of figuring out who you are and asking the big questions: “Who am I? Who do I want to be? What do I want my life to look like?” That experience is not tied to a specific decade or a specific moment in time, despite how much has changed between the generations.

What implications do you think this has for addressing some of the emotional and behavioral health struggles college students report today?

For me, it’s most important to recognize that college has always been hard for a lot of people and that these challenges are predictable and follow some established patterns. One of the things we documented in our research was the profound sense of loneliness that was reported, especially in the first two years. And students talk about those challenges in similar ways between the 1975 and the 2025 cohorts. Recognizing the parallels around loneliness and isolation across generations can help us better understand what is ‘typical’ and what is a genuine ‘crisis.’ As soon as a student calls home to say they’re having trouble or questioning if they fit in at school, family members can immediately – and understandably – panic. But if we understand that this is an expected challenge and that this is indeed typical of the student experience, we can have very different conversations before that call happens and we can respond in ways that can be more helpful in the moment as well.

A strong theme in the book is our needing to give students time to pause the fast tracks of their lives and discover who they are. How did your research influence this conclusion?

One of the biggest similarities across the two cohorts is the intense pressure young people feel to have it all figured out on day one. Students in both generations also struggle to navigate differences between what they envision for the future and what their parents expect, what their friends are doing, and what society says. It can be hard to take action when their goals diverge from those external stories. Trusting their internal voice is growth edge for students in this age group and something we can scaffold.

We tend to push students to make decisions about their future before they are ready. And our students get very mixed messages from us, especially when they’re coming into a place with a liberal arts curriculum. They are told: “it’s time to explore, it’s time to test out different ways of knowing and learning.” But we simultaneously say, “Be careful! If you don’t take this course now, the door will close. You won’t stay on track and you will miss out.” If we believe that students need more time for exploration, our curriculum genuinely needs to allow for that.

This story now continues. Tell us about your current work?

We are still fascinated by the similarities across the generations, but we are seeking to identify meaningful differences and continue to test our hypotheses as well. With that in mind, we are replicating the study with the classes of 2025 and 2026. We are using the exact same protocol, interviewing students annually an asking just one single question, “what stood out to you from the academic year?” We are three years into that work now. As in the original study, we are only following Harvard students so we have a one-to-one comparison, but the hope is, of course, to be able to expand and study at very different institutions that are more representative of college students as a whole. This is really just the first step.

The other exciting follow up is that we were granted permission to reopen the original study, and so we’ve spent the last two years interviewing the original participants from the Class of 1975. It is such a gift to get to do this work. The last time we heard from these participants was in June of 1975 when they were 22 or 23 years old, graduating and making decisions about going to grad school or the workforce. Now we meet them in their early seventies and they are at another pivot point – retirement. And few of them thought about this study at all in the 45 years in between. So, we can capture their stories in two very distinctive and pivotal moments in their lives.

The students who found their way to mentors had the help they needed to ask meaningful questions — What do I really want to do?

We first ask these participants to tell us the story of their life as they would tell it today. Then we ask them if they want to listen to their recordings and meet their younger selves. It’s a fascinating time capsule of their lives from about 19-23 years old. They write reflections after each of the four recordings, and then they come back and participate in an interview to make meaning of both what they heard and how it’s different and similar from their recollections.

What are you learning?

It’s too early to share anything beyond top line takeaways, (we’re just now wrapping up the interviews), but one of the important things that we are hearing has to do with how they remember their time in college. None of them remember college being as hard as what they hear themselves talking about on the recordings. That’s simply not the story that they have told themselves for almost half a century. They forgot how lonely they felt. And that’s totally natural – knowing that things turned out ok softened the intensity of the emotions that they felt in the moment.

The other thing that has emerged from this work, and something Nancy and I care deeply about: a confirmation of the importance of mentorship. The students who found their way to mentors had the help they needed to ask meaningful questions — What do I really want to do? How do I translate my interests into a vocation? Having followed up with these students 50 years later, we were able to see how much even the smallest mentoring interaction mattered to their lives.

Unfortunately, too many students – in both generations – don’t have meaningful mentoring experiences. In the absence of genuine mentorship, it is too easy to land on a default path. Colleges and universities can be more intentional about creating opportunities for students to have a range of mentoring experience – not just the big, long-term relationships we tend to prioritize now. The small-scale mentorship interactions matter a lot – even 50 years later!

Influencers for Life

Maggie Messina graduated from the Cox School of Business at Southern Methodist University (SMU) in 2022. She works in Private Client Business Development at Cambridge Associates in Boston. Here is her response to the question: “What experience or person in college most influenced your development as a human being?”

College is a formative experience for all. It’s a time when you leave the safety of your hometown, the friends you’ve known forever, and all that is familiar to you. Amidst the unfamiliar faces and places, you begin to search for belonging. For me, during my first two years of college, an unexpected yet incredibly meaningful place of connection was the dining hall. 

At the heart of my dining hall experience was Derek, the welcoming presence at the swipe station. Derek wasn’t just the person who checked my student ID as I walked in—he became a constant source of positivity and encouragement during my transition to college life. As a freshman finding my footing, Derek always greeted me with an enthusiastic high five and hello. During the whirlwind of sorority rush week, he congratulated me when I got into my top-choice sorority, Tri Delta, even throwing his hands into a triangle to represent it everytime I walked through the doors wearing all my new merch. 

Derek wasn’t just the person who checked my student ID —he became a constant source of positivity and encouragement during my transition to college life. 

But it wasn’t just the celebratory moments that made Derek special—it was the way he showed up for me during the tough times. When I felt homesick or defeated by a bad grade, Derek was there with encouraging words and a hug that always made the day seem a little brighter. 

What I learned most from Derek is that kindness matters. Small gestures—like smiling and waving at someone as they pass, holding the door open for a stranger, or offering a pencil to your classmate when they forget—can have a ripple effect far beyond what we can see. Today, as a young professional, I strive to embody that same sense of kindness. It’s one of my current firm’s values, and I take pride in representing it every day.