UF Quest Hits Its Stride

In his UF Quest course “Soccer Explains the World,” Professor Quinn Hansen brings first-year students through the history of the game, from its origins as a gentlemen’s sport in British public schools to its emergence as a vessel for fervent patriotism to its current status as a multi-billion-dollar business. Hansen says what starts as an engaging exploration of a popular and relatable topic becomes a series of thought-provoking discussions about a host of issues ranging from equity in education and child labor laws to gender politics, nationalism, and what it feels like to be a player bought and sold like a commodity. 

“It’s a bit of a bait-and-switch,” said Hansen, a linguist who also teaches Portuguese. “The topic is what excites the students, and when everybody is excited, great things happen in the classroom.”  

If Hansen’s class feels like a typical small-group elective offered at a liberal arts college, it is meant to. It was designed specifically for UF Quest, part of the general education curriculum at the University of Florida, recrafted over the past several years to create intimate, interactive learning communities within the large land-grant university in Gainesville. The intent behind UF Quest is to provide students, particularly FTICs (first time in college), an opportunity to learn how to learn from faculty who know their names before settling into the more impersonal tracks dictated by their declared major.  These classes typically involve critical thinking and robust debate about some of the world’s biggest problems, a process the web site describes as “engaging students in questions that are difficult to answer but impossible to ignore.” 

“With Quest, students begin a journey to understand what their potential roles are in answering some of these questions, whether it’s obvious to them or not” said Angela Lindner, Associate Provost for Undergraduate Affairs, who has led the development of Quest since her arrival at UF in 2015.  She is the first to admit it has been a hard-won endeavor.  At “Quest Day” in November, which commemorated the program’s 5-year anniversary, Lindner told an enthusiastic crowd, “My colleagues throughout the country repeatedly say to me ‘how in the world did you pull this off?’” 

Getting to Quest

Lindner is an engineer by training with a PhD from the University of Michigan and fond memories of her liberal arts undergraduate experience, which included strong relationships with her professors.  She was drawn to the school because of its student-centered culture and its early adherence to a core shared curriculum. In scouring historic catalogues (the university graduated its first class in 1857), she took as inspiration an adage that aligned with her philosophy on the developing student. “The choice of professional work is postponed until the student knows better his capacity and disposition to undertake work that will be profitable to himself and society…avoiding the handicap of narrow specialization,” it read.  

Lindner’s own adage was to “leave them alone” in their first two years as they transition from the black-and-white of high school to the gray abstract of the university.  This, and the belief that liberal arts-like experiences can happen anywhere, drove her to create the vision for what would eventually become UF Quest. 

But general education reform is not easy anywhere, and certainly not in public universities in Florida where the legislature weighs in on curriculum. The trend toward vocationalism in education and away from the humanities as the foundation for learning has been hurtling along for the past decade, accelerated by the great recession of 2008 and 9. Predictable barriers such as faculty push-back, turf wars, and the pace of committee decision-making, all made the eventual release of UF Quest in 2018 seem miraculous. Lindner says they had to redesign the UF Quest logo three times.  

Fortunately, long before Lindner’s arrival, the UF Task Force on Undergraduate Education of 2010 paved the way for Quest in calling for the creation of signature experiences for first-time in college students that are themed: an increase in academic experiential learning, service learning, and civic engagement opportunities. Its most notable change was the addition of the required course “The Good Life,” which gave FTIC’s exposure to great book philosophers and the Socratic method.  While the course itself is largely considered disappointing, the breakthrough of establishing a shared, core curricula for 6,500 incoming students provided a platform that could be revised. 

After countless hours of expansive consensus-building on campus, and the solid but intentionally understated support of then President Kent Fuchs, Lindner and a multi-disciplinary team of faculty, staff and academic administrators unveiled the first version of UF Quest in 2017, centered on “the exploration of grand challenges” (hence the name) in the Humanities, Natural and Social Sciences. The content of UF Quest 1 courses reflect one of five themes representing grand challenges in the Humanities – the Examined Life, Identities, Justice and Power, Nature and Culture, War and Peace.  

Quest 2 courses, also required, focus on what Lindner calls the “wicked questions” of the natural or social sciences. Quest 3 and 4, which are currently electives, rely more heavily on experiential learning components to send students into the world to try on for size what they have learned in the classroom. Quest 4 is a discipline rooted faculty-driven capstone course that allows them to synthesize their learning and hear from voices outside of higher education.  

Unlike other courses in the general education curriculum, UF Quest has a number of “non-negotiables” reflecting its mission. Every Quest course has to have small classes, faculty have to engage closely with students – they are expected to know every student’s name; they have to include reflection assignments and some element of experiential learning. In addition, every course has to pose an essential question. For example, in the anthropology course “Indigenous Values,” the instructor asks, “How can indigenous values about the relationship between nature and culture help us address the challenge of climate change, food insecurity, and public health?”

Faculty Expertise, Student Choice

It is clear that the role of the faculty in the development and execution of UF Quest cannot be overstated, both in terms of their buy-in and ownership of the program and in the way it has allowed them to teach.  UF Quest’s excerpt is “Faculty Expertise, Student Choice” which speaks volumes about the essential elements of the program.  “The only way this was going to work was to have faculty backing it,” said Quinn Hansen, who was introduced to UF Quest by a faculty colleague who thought he would be a good fit. “And the best way to get faculty bought in is to say to them ‘talk about what you like and what you’re passionate about.’  It’s all about proposing your own adventure.” 

Lindner believes Quest has influenced teaching generally at UF with professors reporting they now teach their other courses as they do their Quest courses – with a much stronger connection to their students. “I can’t tell you how many times I hear the word ‘love,’ from faculty,” she said. “They love their students, they are excited to get back to their ‘first love’ – teaching.” 

So how does all this feel for the students themselves, nearly all of whom are unaware of the general-ed revisions that were made on their behalf?  

Claire is a senior on full scholarship at UF. She is double majoring in biology and Japanese and is on her way to veterinarian school. Her UF Quest journey was not so much about discovering what she wanted to major in as it was about experiencing a different side to what she had already chosen to pursue. For her Quest course, Claire chose “The Anatomy of a Story,” mostly, she said, because it had anatomy in the name. The instructor used several media sources – books like When Breath Becomes Air and The Immortal Life of Henrietta Lacks, as well as documentaries, poetry, and artwork – to convey the experience of either the patient or the practitioner. With humanities-related topics weaved throughout, the class was largely discussion-based, and students submitted a final essay interpreting one of the media sources they chose. 

“I can’t tell you how many times I hear the word ‘love,’ from faculty. They love their students, they are excited to get back to their ‘first love’ – teaching.”

“Being a biology major, a lot of what I do is listen to lectures and regurgitate information so having a discussion-based class where you hear other people’s opinions, that’s what I found most valuable about Quest,” she said. Claire’s experience included forging a close relationship with her professor. “She made a big impact on me because of how passionate she was about the material,” Claire said. “She has been a phenomenal mentor to me.”

Andrew, a third-year engineering major at UF, was also impressed with the energy and commitment faculty put into their Quest courses.  He took the “Good Life” in Quest 1 and while he was “meh” about the course, he said the instructor impressed him. “The professor made it way more than just about the material itself,” he said.  “He was a passionate musician, and he brought his music into different points of the course and gave us his own personal view.  He was also very interested in what we had to say.”  

Like Claire, Andrew viewed his Quest requirement as a respite from the load he was taking in engineering where he is studying digital arts and sciences. “As a student in a Quest course, you’re embracing a very different way of thinking than your major probably tracks you into,” he said. For Quest 2, Andrew chose “What’s Love Got to Do with It?” which he described as exploring what love, sex and romance actually mean.  “Each week we did readings that we would discuss, and we talked about how they made us feel, how this pertained to our own lives, and I think we all grew as people as a result,” he said.

In discussing the level of faculty engagement within his Quest courses, Andrew offered an astute observation even Lindner may not have anticipated. “The Quest instructors have more freedom and can arrange the curriculum with more fluidity in a way that’s productive and engaging and that tends to produce a higher quality of instruction.”

The Quest Forward

17,849 students have now successfully completed their Quest 1 requirement and 8,800 students have completed Quest 2 courses. Over 200 faculty from 69 units have developed and offered UF Quest courses and the qualitative and quantitative data have been positive. But UF Quest still faces a number of internal and external challenges that will determine just how much a change agent it proves to be for the university. 

Marketing the program wasn’t included in “getting it over the finish line” and there is a long way to go before students move from checking the box on their required Quest courses to promoting them as transformative experiences on TikTok. A related problem is getting traction on Quest 3 and 4. As important as it would seem to bring students through the full Quest trajectory, it is a tougher lift for third- and fourth-year students who are fully ensconced in their majors. In many ways, the challenge in implementing Quest’s later stages bumps up against the problem the program was created to address: students are worried they won’t have the time or the credit latitude for courses outside of their area of study. As excited as Andrew was to have participated in UF Quest, he was unsure if he would pursue Quest 2 and 3 when asked about it.  “As an engineering major, I have a lot of other big stones to step on.” 

Perhaps Quest’s biggest challenge is the chilling effect reported on college campuses in states, like Florida, with active legislation that restricts content of courses, combined with the increasing drumbeats calling for a return to prescribed classical education in core curriculum (both at odds with Quest’s excerpt of “Faculty Expertise and Student Choice” to encourage freedom of exploration, discovery, and meaning-making). Today, despite its tangible, transformative successes, this uncertainty leads to the question of whether Quest will be allowed to reach its full potential now that it has indeed hit its stride.  

Angela Lindner has recently retired from her position as Associate Provost, something she said she planned in anticipation of a research-based sabbatical that will lead to a teaching position in the engineering department. As proud as she is of the signature work she led with UF Quest, she said her greatest satisfaction came when people, particularly faculty, started calling it their own. 

UR Well

For the first 30 minutes, University of Rochester academic advisor Hana Goldstein thought her advisee seemed totally fine. Suddenly, she broke down in tears. 

“I was about to say to her, ‘Okay, have a great day. We’ll chat in a couple of weeks.’ And then she just started crying,” Goldstein said. “She opened up to me.”

It’s not uncommon for Goldstein to find her one-on-one sessions with students veering from the academic to the personal. Some students are quick to tell her about an issue they’re facing outside the classroom, she said, while others choke back those troubles, at least initially. “You never know what someone’s going through.”

There is a growing acknowledgement on college campuses that student mental health is influenced by a community of care, and not just one office or service. But taking a more public health approach to college mental health suggests all community members must be prepared to respond if a person reaches out or breaks down. At the University of Rochester, a new wellbeing initiative hopes to fill that need with a curriculum-based training program that helps faculty and staff support struggling students, and each other, in a way beyond “report and refer.”   

This fall, the Health Promotion Office at the University of Rochester launched the Well-being for Life and Learning Training Program, designed for student support staff like Goldstein, who are hungry for tools to support struggling students. The opt-in, self-paced program requires participating faculty and staff to take four core and two elective workshops on a range of wellbeing topics from supportive communities and suicide prevention to intercultural communication and religious diversity.

At its core, the Well-being for Life and Learning Program is a student success initiative, born from the understanding that if students are living better, they will learn better. Rochester’s Health Promotion Specialist for Student Well-Being, Rebecca Block, leads the Well-being for Life and Learning Training Program. She said faculty and student support staff interactions are particularly important to this work. 

Photo by J. Adam Fenster / University of Rochester

In 2021, when the Boston University School of Public Health, Mary Christie Institute, and Healthy Minds Network published a report on The Role of Faculty in Student Mental Health, Block found statistical support for the challenges she’d witnessed teachers confront first-hand. Of the more than 16,000 faculty surveyed, nearly 80% said they’d spoken to students about their mental health in the last year, while only 51% said they could confidently identify a student in distress. The majority (73%) said they would welcome opportunities to improve their skills in this area.

“That report made it more acceptable, I think, at a research institution to say, ‘Okay, this data came out of this study with over 12 universities’ faculty reporting this issue. This means that we should do something about it,’” Block said. 

That same year, in 2021, Block launched the Support Student Mental Health workshop series, bringing together ten experts to lead sessions on topics including trauma-informed pedagogy, recognizing students in distress, and educator self-compassion. By spring, 2023, the Health Promotion Office was polling Rochester’s faculty and staff, finding 85% had spoken to students about their mental health in the last year, but more than half had never received formal training to “navigate discussions with students in distress.”

Upon the success of the workshop series, Block began considering an even more formal, expanded platform to provide faculty and staff with the tools to support not only student mental well-being but their own well-being and that of the community generally. The result, launched this fall, was the Well-being for Life and Learning Training, complete with two unique tracks for faculty and staff, respectively, and offered both online and in-person. By showing faculty and staff how to care for not only struggling students but also themselves, the course tries to relieve some of the pressures that might otherwise detract from their own wellness and ability to teach. 

“This is really the first thing I’ve done that’s really focused on students’ well-being and mental health and how we as staff people can actually make an impact on their lives.”

Block said she first became passionate about faculty wellness as a teacher in New York secondary schools. She noticed how instructors’ stress, often internalized from their students, affected teaching. “Working in those classrooms really was the pivotal moment for me. I was like, ‘These kids are not going to learn. They’re not going to be well if their teachers are not able to regulate their own emotions, if they’re not able to support students in the ways that they need.”

For Amy McDonald, director of Rochester’s Health Promotion Office, one of the primary functions of the Well-being for Life and Learning Training Program is its contribution to a more institutional approach to student mental health and wellness. Historically, McDonald said she’s found a gap between the 70 or 80 health education programs run every year at Rochester and the reality of student health outcomes. “We were working so hard to help these students on an individual level, but it really wasn’t impacting their health. So, we really started to shift our thinking to, ‘How can we take a more systems and settings approach to this?’”

“Because we can teach them skills and give them the knowledge,” McDonald added, “but if they don’t live and exist in an environment that supports those choices and makes those choices easy, it’s going to be impossible for them to achieve that well-being.”

So far, the Well-being for Life and Learning Program has managed to draw employees from a variety of areas on campus with diverse levels of expertise in mental health care. Before enrolling, Hana Goldstein, for example, had already participated in a range of trainings and certifications to inform her student care as an academic advisor. Still, she said she was able to find workshops covering issues she had yet to explore in depth, including addressing grief and loss with students.

Because Health Promotion staff designed these workshops specifically for faculty and student support staff at the University of Rochester, Goldstein said she thinks they’ve chosen facilitators well-suited to advise their unique audience. She said she appreciated the leader of the elective workshop on “Compassion Fatigue” coming from Rochester’s Employee Assistance Program, which manages mental health services for employees. “Compassion fatigue can kind of seem like, ‘Oh, it’s just about self-care, and feel a bit redundant at times,’” Goldstein explained. “It was nice to hear about it from the perspective of someone who is not necessarily student-facing, but from someone who is more staff- and faculty-facing.”

Other staff who have participated, like Claudia Pietrzak, the user experience and social media manager for Rochester’s River Campus libraries, arrived at the workshops with a more limited background in mental health training. “This is really the first thing [I’ve done],” Pietrzak explained. “I mean, I have done safe space training and racial justice training here at Rochester and at previous institutions, but nothing that’s really focused on students’ wellbeing and mental health and how we as staff people can actually make an impact on their lives.”

The opportunity for formal training was exciting for Pietrzak, who said she would otherwise approach the mental health issues of students like those of friends. “It’s kind of like, ‘Well, I know what I would do for a friend, but I don’t know what I can do or what I should do as this person that I am on campus—where I’m an adult, even though I don’t often feel like it.”

In the four workshops she’s taken since early October, Pietrzak has already found practical applications in her everyday life. The suicide prevention course left “an impression on me [where] I know more what to look out for when working with other people and I know more about what it is I can do,” she said. The same compassion fatigue class that Goldstein took also came in handy, Pietrzak said, as she had just recently spoken to a coworker struggling under the weight of students’ rising stress levels as finals neared.

“The session on compassion fatigue was really good because, as a friend to this colleague, I felt very empathetic towards her, but I’m also kind of stressed out, too. So it’s like, ‘How do I take care of myself and not absorb this person’s stress?’” The course reaffirmed the importance of setting boundaries, Pietrzak said, to help her avoid ‘sinking with the ship.’ 

Moving forward, Rebecca Block hopes the Health Promotion Office will be able to connect the impact of the training to improved student success outcomes. “How can we tie GPAs or graduation rates or retention rates to students that attend classes from the people that have completed the training?” she said. “Is there any correlation there?”

For now, at least anecdotally, the Health Promotion team feels heartened by the positive feedback from the community, as they try to raise awareness around the initiative. “I worked with one of our athletic trainers a couple weeks ago, and he was going to bring [the program] to the director of athletics to see if it could be mandated that all head coaches complete the training,” Amy McDonald said.

“So that would be our goal—that it’s seen as something that is so beneficial that it’s required for employees to take.”

Just Patrick:

Everyone has a story to tell but not everyone’s story means so much to so many. At the turn of the century, Ghanaian-born Patrick Awuah, Jr. was an engineer at Microsoft in Seattle when he returned to Ghana to start a new university aimed at inspiring young Africans to become ethical, entrepreneurial leaders among historic, systemic challenges. After nearly twenty years since its founding, Ashesi University has changed the course of higher education in Africa, and, with it, the lives of thousands of students and their families.

Awuah’s decision to return to Ghana was a difficult one, particularly for someone who had so successfully transcended the circumstances that encumbered many of his peers. Awuah was educated at Swarthmore College in Pennsylvania where the liberal arts pedagogy encouraged curiosity and debate. As an engineering student, he was writing code and building things as well as studying philosophy and political theory.  The government-run university system in Africa was more rote learning than critical thinking, providing only a monolithic option for the less than 5% of young people in Ghana who attended college at the time. Awuah became convinced that to enact economic and political change in Africa, there needed to be a mindset shift in teaching and learning that would encourage that small percentage of young people to think big. 

A few things happened then that would lead him to act on his conviction. Crisis in Rwanda and Somalia painted a negative picture of Africa in the American media, which made Africans in America eager to change the narrative.  In the late 1990s, Microsoft’s annual earnings exceeded Ghana’s gross national product, igniting a sense of moral obligation for those who had left and done well. In 1995, Awuah had a son, born in the US, and he worried for the first time about the racism that is uniquely experienced by African Americans. With a business plan he and his colleagues created while at UC/Berkely, a foundation that would serve as a fund-raising vessel, and the support of his wife, Rebecca, Awuah returned to Ghana in 1998 to begin the process of establishing Ashesi, which means “beginning” in Akan. The university enrolled its first students in 2002.

Photography provided by Ashesi University

Awuah faced a chilly reception from accreditors and peer organizations but nonetheless launched Ashesi with 30 students, half of whom received need-based scholarships. Today, it serves about 1,400 students and has a target of growing to 2,500.  Ashesi is now recognized as one of the finest universities in Africa with a proven track record in fostering ethical leadership, critical thinking, an entrepreneurial mindset, and the ability to solve complex problems. Through its example, it has changed the way Africa educates its young people and has created a learning community throughout the country and the continent.

As the story continues, Awuah talks about how he did what he did, what he learned, and what it will take to realize his dream of an African Renaissance.    

LearningWell: How did your experiences in the US influence your decision to focus on education in Ghana?

Awuah: Higher education in Africa has been about looking at the past and regurgitating things that others have discovered.  At Swarthmore, faculty were not interested in me memorizing information and repeating it back to them.  In fact, if you did that, you got a bad grade. It was about active learning.  In terms of my time at Microsoft, the company’s success was largely dependent on the US economy and how it operated within that.  But, very importantly, it was, and is, influenced by the people who work there. They were innovative, they created things, they always thought about what they wanted to do next, and they competed with other companies that were doing interesting things. I realized that this had a lot to do with the kind of education that they’d had. I realized then that we needed a different way of teaching and learning and of nurturing future leaders.

LearningWell: You set out to influence the percentage of people who go to college in Ghana, not on raising the college participation rates.  How did this become your goal?

Awuah: At the time I was thinking, “I am an individual living in Seattle with limited means. What can I do that would make the most difference?” It seemed to me that if you could change the way that, say, 5% of the people are educated, you can change the country, because they are the people who are going to run businesses. They are the people who will run the courts, the government, the police force, the military, etc.  And the way they view the world and the way they engage with the world has profound implications for everyone else.  I felt like I could demonstrate a different way of teaching and learning for Ghana that would get to these same outcomes. 

“The people who learn first how to take intellectual risks in the classroom are the people who can eventually take risks in business.  The most important thing is for a mind to not be afraid.”

LearningWell: What was your vision for the university?

Awuah: We wanted to establish a university that moved away from rote learning to a model that nurtured people to be philosophical and active learners about what our society should look like and understand that thinking that way would bring tremendous value to society. First of all, it was very important to me that I founded a university that I would want to work in, whether I was a man or a woman.  And one that I would be happy sending my kids to—inclusive and high quality.  I also wanted it to be an institution that reflected Ghanaian society and, ultimately, African society.

We want to educate people who are going to be good leaders.  And for us that meant people that sit at the intersection of leadership, scholarship, and citizenship. Scholarship means everyone’s a student and everyone’s a teacher.  That means we are sharing our knowledge with each other and we are asking questions that expand conversations, not narrow them.  Leadership is about helping others be more successful, helping society be more successful.  We want people who are collaborative, who engage the talents of others, who communicate effectively, which means they listen well and speak well. And we want good citizens—people who care about the common good, who are ethical. They think about the long-term implications of the decisions they make.

I also, right from the beginning, wanted to make sure that striving for excellence did not mean being afraid of making mistakes or afraid of owning up to mistakes. Sometimes people think that excellence and imperfection are at odds with each other, but the day you lose excellence is the day you think you have achieved perfection.  So that is the culture I set out to build.

LearningWell: What was the initial response to your plans among the academic community and others?

Awuah: The people in corporate Ghana were glad to see something like this in the works.  They were just skeptical I could stay the course.  “Ok, great idea but is this guy really going to do it?”  (I was young then and looked even younger.) 

Ghana’s accreditation system involves a peer review process and the faculty that came to review our curriculum didn’t really like it.  They didn’t like the multi-disciplinarity of it.  The liberal arts core curriculum they didn’t understand.  “Why would a computer science student take courses in philosophy?  They should just do more math.” There was a lot of push-back and a lot of convincing. 

I think that some people felt somewhat disrespected by Ashesi’s reason for being.  “What is so wrong with us that you need to disrupt what we’re doing?” When it came to hiring faculty, we got no applicants from Ghana.  No one in academia here took me seriously.  Private universities were not allowed in Ghana until the late 1990s and the whole thing was such a new idea.  But after a couple of years, this started to change.  I was very fortunate to have a senior professor from the University of Ghana who joined my advisory board, and she eventually joined my team as the dean of faculty and that made a huge difference.

“Some of our African American friends would say to us Africans, “You guys don’t seem to have a Black consciousness.”

LearningWell: You had a strong social justice mission. What does equity look like at Ashesi? Is it different than in the United States?

Awuah: I think in the US, there are too many labels and that affects people’s mental health and sense of belonging. Here, we just see people as people. We now have students from all over the continent.  The fact that someone is from Rwanda or Kenya or Nigeria or Zimbabwe–or if someone is poor–this is not a label. We try to only see them as who they are—all of us just engaging with other people. 

I’ve advocated for this here because of what I saw in the US.  When I was first in college, there was something I didn’t understand. I actually didn’t understand it until my son was born. Some of our African American friends would say to us Africans, “You guys don’t seem to have a Black consciousness.” Our response was “Of course we know we’re Black, what do you mean?” But the difference was that when I was growing up, I didn’t move around the world with this notion I was Black, I was just “Patrick.” When I go to other countries where the first thing they think of me is “You’re Black,” that creates a lot of barriers.

So we’ve tried to be very careful about not doing that here, especially as we become more diverse.  For example, we want this campus to fully reflect Ghanaian society in terms of physical and learning disabilities.  We’ve set a goal that 4% of the Ashesi community will be people with disabilities. We’ve asked our HR department and hiring managers to think about what jobs someone with autism or Down syndrome might do. And then these people will just be part of our community. They’ll just be “Kofi” or “Adwoa” or “Sarah.”  This makes for a healthy, compassionate place where people feel like they belong and that helps with wellbeing. 

LearningWell: After nearly 20 years, what do you feel has been achieved at Ashesi? What’s still needed?

Awuah: Things are quite different now than they were 20 years ago. The way we approached education was challenged very strongly. Now, there are 50 or 60 private institutions in Ghana. The accrediting system now encourages universities to have what they call a general studies component, what we call our core curriculum. There’s a notion that educating people broadly is a good thing.  

We see a lot more engagement.  We started a collaborative about six years ago and we said, “Let’s get together and share pedagogy and ideas on how we run our universities.  About 10 universities joined us at that time and we now have 400 universities from all over the continent.  There’s a palpable sense of excitement and optimism about lowering the barriers between our institutions and learning from each other. 

I can honestly tell you there are thousands of people whose lives are very different than what they would have been had Ashesi not existed.  Their families have changed and that is very gratifying to see. And it has had an impact.  When we first presented to the accreditation board, we had a goal: 90% of our students would find employment or graduate school placement within six months of beginning their search.  No one thought this was going to happen.  This is in a country where it was accepted that 90% of graduates would take five years to find their first employment.  We’ve met our goal every year.  The last class we measured was something like 96%.  So, the expectation was very low and it is now very different.  Everybody’s asking universities to track how they’re doing on career placement and that’s going to compel all of us to be educating people in ways that actually enable the economy.

Everybody is now talking about educating people in such a way that they can be job creators, they can be entrepreneurs.  There are people who say, “If you want to educate entrepreneurs then have them take a course in entrepreneurship.”  They don’t realize that the liberal arts is a really good way to educate entrepreneurs—individuals who know how to question the status quo or imagine new things. The people who learn first how to take intellectual risks in the classroom are the people who can eventually take risks in business.  The most important thing is for a mind to not be afraid.  

In terms of what still needs to happen? Our graduates are highly sought-after in industry, but are our graduates able to uphold high ethical standards in the outside world? Each year, alumni return to campus to share personal examples of being invited to join corrupt schemes. These alumni tell current students how they successfully chose the ethical path, sometimes turning down a great deal of benefit.

I am grateful for Ashesi’s growing reputation, and proud of the work of our students, alumni, staff, and faculty. But Africa needs even more from Ashesi and needs more institutions like Ashesi. Sitting in Africa’s classrooms today are students whose education will set Africa’s course over the next 20-to-30 years. When more African universities follow Ashesi’s model, we will see a better future for Africa and for the world.

How do you build a career you love?

When Hannah Herrera entered college, she thought she wanted to be an athletic trainer and physical therapist. In high school she’d been on the cross-country, track, and dance teams, and had a strong inclination towards helping student athletes.

At Tulane University, she took a class in life design principles, and gained some insights into her own motivations and goals. The first was that she didn’t love science classes. The second was that she wasn’t actually passionate about working with athletes, per se—she just really wanted to help young people. A third and pivotal bit of self-awareness was a greater appreciation of herself as a first-generation college student, and how it shaped her ambitions.

“There’s a strong sense of imposter syndrome among first-generation students, and a need to do well and make money so we can pay our families back. And that’s completely valid. But after taking these life design courses, I came to feel that I didn’t have to make the salary of someone in medicine to make a difference,” she said.

Hannah graduated last year and is now working as a wellness support coordinator in Residential Life. Her tentative plan is to get a master’s degree in a wellness field. “I can work with students who were like me four years ago, and if I can help a couple of students realize their dreams, I feel like that’s very much worth it. But I don’t have to decide. I just have to be headed in a direction that feels right.”

The life design classes were offerings in Tulane’s Phyllis M. Taylor Center for Social Innovation and Design Thinking. The center was founded in 2014, and in the years since, has evolved to include an intentional approach to career and life planning. Around the same time, on the other side of the country, Stanford University’s Bill Burnett was expanding the Life Design Lab he’d co-founded. The book he wrote applying the principles and class exercises to the general public would shoot those concepts into the motivational stratosphere. Designing Your Life became a #1 New York Times bestseller, shaping the public dialogue on building a career and life that is meaningful and productive. But it would also boomerang the conversation back to higher education, where Burnett and his team would have to manage a floodgate of inquiries from educators interested in bringing the work to their campuses.

At its core, life design is about curiosity, a desire to see what might be possible rather than coasting on autopilot to the next expected thing. At a time when the public dialogue (and every cash-strapped family) is asking about the value of a degree, schools applying design thinking to career development are providing students with a new way of thinking about not just their careers, but themselves.

Stanford’s Life Design Studio—and thanks to COVID, the Virtual Life Design Studio—has brought hundreds of schools like Tulane into the conversation. From Bowdoin to Berkeley, Northeastern to Northwestern, Harvard to Harvey Mudd—and across Europe, South America, Asia, and Australia—faculty and administrators in the workshops learn to guide students through envisioning many directions their lives might take based on their interests, aptitudes, and values. And because of this, increasing numbers of students are learning that their options are both more mappable and limitless than they’d ever imagined.

“After I took that class, I was able to identify the things that really mattered to me, the things I wanted from my career,” Hannah said. “It opened my mind to the possibilities that are out there by allowing yourself to try things out and see what sticks.”

For all its impact, Stanford’s Life Design Lab doesn’t have its own building, and isn’t a department students can major in. It’s a modest teaching lab that consists of four full-time staff lecturers tucked within the mechanical engineering department, simply because that’s where Burnett already taught product design. Classes are available to students whether they dream of being doctors, dancers, or data crunchers. The Lab team wants them to approach their goals by thinking like a designer, by which they mean, creating a methodology for creative problem-solving. It involves reframing challenges to generate out-of-the-box solutions, prototyping new ideas, and testing these prototypes with real users to create successful products. It’s called design thinking because you are actually designing your options the way you would a house, or a suite of software.

“After I took that class, I was able to identify the things that really mattered to me, the things I wanted from my career,” Hannah said. “It opened my mind to the possibilities that are out there by allowing yourself to try things out and see what sticks.”

Conceptually, Designing Your Life applies the process to adults in a range of life stages—early, mid, late career, or retirement (the “encore”)—and offers approaches to the various ways people get stuck. First, the individual needs to define what problem it is they’re actually solving—is it income, experience, time, connections, geography?—and take stock of the obstacles. The methodology is both mental, and visual; a new way of seeing things is called a successful reframing. And much of the language is tangible and evocative. People might be facing obstacles that are unfightable, which are “gravity problems” (essentially unchangeable), or merely “anchor problems” (you’re held back, but not by the immutable laws of physics). The process involves getting rid of dysfunctional beliefs to generate fresh ideas, then using the better ones to build experiments, or prototypes.

For students, prototyping might include trying out internships. Some tools take the form of exercises. Writing in a Good Time Journal involves listing your activities over the course of several weeks, and keeping track of which ones you find most engaging—quite literally, catching yourself in the act of having a good time. Mind Mapping uses a free association of words building outward from a core idea, making secondary connections quickly to bypass your inner censor. (For example, your censor might rule out “music” on the Mind Map, because you’d been told that karaoke performance wasn’t your finest hour.)

Tools can also be marching orders, activities to increase your knowledge base and test your hunches. An assignment to, say, simply go talk to people who do what you’re curious about doing.

“You wouldn’t think that would be life-changing. But for many people, it actually is. Because once you’re in conversations with people about things you’re curious about, then opportunities start to happen. Doors open,” said Kathy Davies, the managing director and studio lead for Stanford’s Life Design Lab. “But it’s no small step for a lot of people. Just getting in the practice of talking to people, especially post-Covid, frankly, can be hard to do.”

This way of thinking and the habits formed to solve problems have lasting effects for students stressed about their place in the workforce after graduation.

“What we hear from students over and over is:  ‘This is a place I get to have conversations that I don’t have anywhere else.’ And, ‘This gave me the tools to figure things out,’” said Davies. “When we’re looking at efficacy, we have data that show it reduces career anxiety, increases career agency, and increases people’s ability to be creative and diverge in their thinking before they convert.”

Big Thinking on the Ground  

Bowling Green State University (BGSU) has one of most extensive interpretations of Stanford’s life design programs in the country, applying the principles from the admissions process all the way through alumni relations. Life Design at BGSU began as a small pilot program in 2019. In 2020, 60 faculty and staff members from different departments participated in Bill Burnett’s three-day training, a collaborative examination of the key aspects of life design and how to apply them to shape student experience. Thanks to a $13.5 million alumni gift, the Geoffrey H. Radbill Center for College and Life Design, (along with the Michael and Sara Kuhlin Hub for Career Design and Connections) was built to be a comprehensive dual-focused program addressing students’ journeys through the school, and then their career visions.

Adrienne Ausdenmoore, executive director of the Radbill Center, had already been engrossed in life design concepts when she attended Stanford’s first studio workshop for educators in 2017. Bowling Green’s President Rodney Rogers had been in the process of creating a strategic plan to redefine student success when he picked up Designing Your Life on a trip and was so motivated by the concepts and curriculum that he asked Burnett’s team to lead a workshop on campus.

“The team at Stanford has built a really incredible global learning community that’s valuable from a professional development standpoint, as well as a global movement perspective,” said Ausdenmoore. “There are hundreds of schools that have participated in the workshops. Some come away and end up offering it in the form of one small workshop, and then you have universities doing it on a very large scale. We’re definitely one of those.”

“Students are trained to just ‘get through this,’ and they’ll come out with something at the other end. They’ve just been in linear thinking for so long, seeing their life as a progression of climbing the ladder.”

What does this look like for students experiencing the existential angst of what to do with their lives?  In the Radbill Center, there are collaborative workspaces strategically built around the perimeter, primarily used for one-on-one sessions with their assigned coaches. Most first-year students begin their initial semester at Bowling Green with a life design seminar that meets for an hour a week.  By the time they are seniors, they will have incorporated life design programming into their academic experience as well as career readiness needs.

Bowling Green also offers a life design track dedicated to addressing the unique needs of student athletes, in partnership with the athletic department. The goal, says Bryan Mestre, assistant director for student-athlete development, is to introduce them to design thinking skills to navigate challenges and discover solutions while partnering them with career mentors to explore career possibilities in addition to, or beyond, their sports. Thinking about their wellbeing is an added dimension. 

“The Life Design program empowers student athletes to champion their mental health, transforming challenges into opportunities through empathy, innovation, and resilience,” said Mestre, who co-teaches the class with a Life Design coach. One of his exercises walks student athletes through designing a “dashboard” to consider different dimensions of their lives—Academics, Career, Purpose, Well-Being, and Connections—and gauge how well-balanced they are.

Like Bowling Green, Tulane also has life design classes for freshmen, and for student athletes. Because of the city’s devastating legacy of Hurricane Katrina, Tulane has a strong focus on service and equity. It’s no accident that the life design program is anchored in the Phyllis M. Taylor Center, founded in 2014 to help students identify their path in making change. Tulane further extends its focus on equity by offering a life design course to its Bridge Program, geared toward students who benefit from added academic supports.

“Our unique lens is to help students hone in on a social or environmental challenge that they care about, and then use that as a portal to understand the ecosystem of people that are working to address that challenge,” said Dr. Julia Lang, the associate director of Career Education and Life Design, and the first staff member at the Taylor Center. “New Orleans is such a hotbed for so many of the social and environmental challenges that we see in the world, and it’s also a hotbed of innovation. Phyllis Taylor’s vision was to create a one-stop-shop kind of hub for students interested in changemaking while learning about design thinking, with the tools and methodologies that could help them be creative problem solvers.”

Recent graduate Zach Rubin is one example of Tulane’s integration of innovation and changemaking. When he arrived at Tulane, he knew he wanted to study business, and assumed he’d go into finance, maybe work in an investment bank. Once he delved into really exploring his interests and aptitudes, he zeroed in on architecture and urban planning, and wrote his honors thesis on sustainable design. He won Tulane’s change-maker Catalyst Award and Spark Innovation Award, which he used to travel to Singapore and continue his honors research.  He just graduated and is working in venture capital at the intersection of real estate development and community enrichment.

“I’m a very community-oriented person, so I’m looking to create change on issues that require a lot of deep domain expertise and knowledge,” he said. “So, I’m doing the hard work upfront, and [I’ll] pivot down the road to what I eventually want it to become.”

The applications of life design are as individual as the schools that conceive of them, and Stanford’s website has a page of clickable school logos to learn about the directions different institutions have taken. At Johns Hopkins, some faculty members set out to use design thinking to reframe the traditional annual performance review process with an annual self-review. Smith College created Designing Your Life for Women. Trinity College wanted to create a solution to a particular retention challenge: high achieving students who were not deeply engaged and disposed to thinking about transferring to other colleges. At Northwestern, the career center for the Kellogg School of Management decided to roll out a series of life design workshops for its alumni. And in remote western Australia, Curtin University applied a grant it received to focus on the region’s rural women by creating a life design program geared toward their economic empowerment and career sustainability. The options are as unlimited as a mind map.

Whatever the application, Life Design fills a self-examination gap for college students often constrained by externally imposed “tracks.” 

“We’re always considering the questions, ‘What do I want to do with the rest of my life?’ And ‘How do I get there?’ None of my friends from home, from high school, are doing something like this,” said Madeline Loiacono, a senior in the Nursing program at Bowling Green. “None of them have the same directionality and the same drive that life design has given me. I think when you give vocabulary to such a profound problem-solving process, and you give vocabulary to the growth mindset, and you really pick apart the way you think, it provides a new direction for what it means to think about your career.”

Dr. Lang finds it “mind-blowing” that students can spend a decade in school and thousands of dollars in tuition, but never be given the help to develop a thoughtful plan.

“Students are trained to just ‘get through this,’ and they’ll come out with something at the other end. They’ve just been in linear thinking for so long, seeing their life as a progression of climbing the ladder,” she said. “But if you don’t choose where and why you’re climbing, then all of a sudden you’re 40 and you go to open up this treasure that’s supposed to be hanging up at the top in front of you, and you realize there’s nothing actually there.

From Paycheck to Purpose

On-campus jobs tend to be born from necessity, largely transactional, and not viewed as particularly meaningful. But what if brewing coffee in the campus cafe, or making calls in the development office, could be supported by mentors and learning modules that made these experiences an integral part of students’ educations and careers? At Arizona State University (ASU), a few innovative thinkers started asking that question.

“So many students are engaged in work while they’re going to school,” said Brandee Popaden-Smith, director of the Work+ Learn program at ASU. “How do we help those students get every bit that they can out of that experience?” 

Students may work because they need to, says Popaden-Smith, but that doesn’t mean they shouldn’t gain high-quality employment experience in the process.  She and her team imagined student employment could be fulfilling in more ways than one—not only for the coinciding paycheck, but for providing students critical professional development skills and complimenting their studies in the classroom.  

In 2020, Work+ was piloted and then developed at ASU’s University College as an initiative supporting student success. Focused on students currently employed by the university, Work+ is, at a minimum, a win-win strategy to help busy student-employees get the most out of their dual roles.  At its core, it’s about equity and access. 

Around 40% of full-time college students and closer to three-quarters of part-time students in the U.S. are “working learners,” or those employed during the school year as they complete their degrees. The majority are lower-income or first generation students. At ASU, the largest public university in the country, 35% of their approximately 140,000 students (undergraduate and graduate) are the first in their families to go to college. Around 11,000 are working learners, teeing Work+ up to be a program with wide-reaching impact, both locally and nationally. 

Work+ offers several online modules, or “levels,” for student employees to gain critical career skills and contemplate professional pathways. This content responds in part to the 2019 study from Gallup and Bates College, “Forging Pathways to Purposeful Work: The Role of Higher Education,” which suggests students who participate in a course or program encouraging them to think about pursuing meaning in their work are more likely to secure this type of employment. The same research established a positive correlation between college graduates who find purpose in their work and their overall well-being.

Sukhwant Jhaj is ASU’s vice provost for Academic Innovation and Student Achievement and is the point person on the project for ASU Provost Nancy Gonzales. “I focus on issues of institutional strategy as they connect with questions of academic innovation and student success,” Jhaj said. “Things like, “What’s next?’”

According to Jhaj, Work+ targets three questions, with a particular focus on the second. “How do you end achievement disparities that exist? How might we redesign for an integrated work and learning future? And how might we design services using design thinking analytics?” These objectives then align with the larger university’s charter, which emphasizes not only academic excellence and innovation as a research institution, but the fundamental importance of access and inclusion to that end.

Part of this accessibility mission is to elevate on-campus work to the status of the often-sought-after-but-less-widely-available internship. “For a long time, internships were kind of the main high value work experience that students could get while they were pursuing their degree program,” said Popaden-Smith. “But they’re not easily scalable, especially for an institution our size where we’re trying to ensure that every single learner has these types of opportunities.”

Making work more integral to education also creates a sticking factor for students at risk of stopping out. “When you take a look at our working learner populations broadly across the nation, they’re highly representative of historically marginalized groups, and they are the ones facing the significant barriers to persisting through their educational experience,” said Popaden-Smith. She said programs like Work+ that infuse employment with education help students, who might otherwise be forced to choose one over the other, to stay in school. 

Crystal Woods, a psychology major in her last semester at ASU, said she has appreciated participating in Work+ through her job as an academic peer advisor, especially in anticipation of her upcoming graduation. “I feel like the closer you get to graduating, the harder it gets to really decide what you want to do.” Even though she had amassed plenty of professional experience already, working since she was 16 and often two jobs throughout college, Woods said Work+ modules helped her develop career skills she wouldn’t have known how to approach otherwise. She has taken quizzes to learn more about potential career paths that could suit her and kept a record of all her progress along the way. 

“So many students are engaged in work while they’re going to school.  How do we help those students get every bit that they can out of that experience?”

Woods believes ASU offers a supportive environment in general for first-gen students like herself, and engaging with Work+ boosted her confidence further. “Entering school, I never thought I could be doing what I’m doing or getting the grades or even graduating early. And so reflecting back on it, I’m like, ‘Oh my gosh. I did do it as a first-generation [student].” The work experience helped her shift from a deficit to an asset mindset. “I don’t walk into interviews as nervous as I was. I kind of walk in [with the attitude of] ‘they need me more than I need them’—even if I really do need them.” 

A critical part of making Work+ effective for students comes down to the role of their employers. Supervisors who engage with Work+ help lead their students through their online modules, providing continuous support and feedback to reinforce the coursework on professional development in practice. These advisors also gain access to a wealth of resources designed to facilitate their own experience, from approaching the hiring process to navigating a mentorship relationship. 

For Kate Armbruster, who is not only a student-employee supervisor but a doctoral student at ASU researching working learners, the impact of student-supervisor relationships is hard to overstate. “This is not just about student employment, student-employees,” Armbruster said of Work+, which she engages with as both a supervisor and researcher. “It’s very much about the supervisor, as well, because we need the supervisor to have buy-in and be motivated and understand how important their role is in student success—how much of an impact they have on student employees.”

Crystal Woods attributes much of her progress as a working learner to her boss and mentor, Amanda, who introduced her to Work+ and also comes from a first-generation background. “Since she was the person who encouraged me, I was able to get research opportunities and work in labs, which I didn’t even think I was smart enough to do. But here I am.”

As successful as it has been for her, Woods admits Work+ is not always an easy sell for students with little time left in their already-strapped schedules. “I know that when you’re already at work and you’re a student and you have homework, it’s just so much on your mind. Work, work, work. Why would they want to do another sort of work? But it’s beneficial at the end of the day.”  That’s what she tells other students.

Meanwhile, Work+ Learn Director Popaden-Smith plans to continue trying to reach as many students as possible, if not all of them, with opportunities Work+ offers. “We’re actually in the process, in order to scale to the entirety of the institution, of shifting to, ‘How are the values and how is the framework of Work+ the foundation for all student employment at ASU?” she said. She envisions the larger Work+ philosophy permeating all student employment experiences and benefiting each and every student employee and supervisor.

For Vice Provost Jhaj, the destiny of Work+ extends well beyond his ASU. “We are focused on how we might reimagine the experience of students that we employ and, in doing so, help rethink work-study nationally,” he said.

In 2011, Richard Arum found that college students weren’t learning much.

A dozen years ago, Richard Arum and Josipa Roksa published what was–as academic books go–a blockbuster. In it, they argued that students weren’t learning a whole lot during their first two years of college. And, beyond that, they weren’t particularly engaged with their professors. Indeed, they often drifted through campuses, anchored neither by academic knowledge nor by relationships with potential mentors. 

Richard Arum, MEd, PhD

Academically Adrift not only captured the attention of those in higher ed; it also garnered national headlines. The book tracked more than 2,300 students at 24 four-year colleges and universities who took the Collegiate Learning Assessment (CLA) in the fall of 2005 and again in the spring of 2007. Nearly half of them showed no improvement at all on critical thinking, complex reasoning, and writing skills.

It raised deep concerns for lots of folks. If students weren’t learning, and didn’t feel engaged, what was going on? Those concerns have shaped Arum’s thinking, though his quest to understand the undergraduate experience has become more multifaceted in the years since.

Arum is now a professor of sociology and education at the University of California, Irvine, and has devoted a large part of his career to sorting through massive amounts of data, trying to understand what makes college meaningful, useful, and enduring. At UCI, he’s working on an enormous data collection effort, which aims to understand what decisions contribute to undergraduate flourishing. 

And he’s come to the conclusion that colleges have lost a sense of purpose, and their unmooring has, to some degree, also unmoored students. Many colleges, he argues, have become less connected to their communities and to the world around them.

When Academically Adrift came out, one of its striking findings was that student disengagement went far beyond standardized tests. Multiple surveys found that time studying had declined radically between the 1960s and the early 2000s, dropping from roughly 25 hours a week to 12-13 hours a week. 

Arum says that some who heard those numbers wondered whether technology might have changed things (students can look things up more quickly), or whether students in the 1960s tended to inflate the amount of time that they studied. Arum thought neither of those theories were particularly likely. In a follow-up book, Aspiring Adults Adrift (2014), he and Roksa tried to contextualize US college students by examining international data on studying. “And the US was lower than almost every country,” Arum says. “Rock bottom.”

Aspiring Adults Adrift also addressed the question of whether focusing on the first two years of college might be misleading. Perhaps students were skating through freshman and sophomore years, but then buckling down after that? Perhaps junior and senior years were when the real learning and engagement took place? It was a hopeful notion, but wrong, as Arum and Roksa discovered. Indeed, the drift not only continued through junior and senior years, but it kept right on going after graduation.  

And where does that drift come from? The top, Arum argues. “I think there has been institutional drift, in terms of what college means and how students understand and experience it. The institution is focusing a lot more on a lot of other stuff, and a lot less on the traditional academic function. And that’s true if you just look at higher ed budgets.”

Arum says that colleges frequently talk about “career preparation” – and that has always been true, to some degree. But he worries that “credentialism,” as he puts, is not a positive development and tends to exclude higher ideals. “College is about finding meaning and purpose in life and developing orientations around civic engagement and civic responsibility,” Arum notes. “If it’s just about making extra money, it may not be sufficient in terms of meaning and purpose for all students.”

“What we know from research is that when people find meaning and purpose in their work, and in their studies, they persist. They achieve. It’s central to understanding people’s behavior. And the institutions that have dropped that discourse have done a real disservice to students.”

To Arum, this has had a profound spillover effect on civic engagement. His research found that more than a third of college graduates said they read the newspaper either monthly or never. Even more graduates said they discuss public affairs with family or friends either monthly or never. 

“Where does that drift come from? The top, Arum argues. “I think there has been institutional drift, in terms of what college means and how students understand and experience it.’”

And feeling adrift in the world–not anchored to a community or the civic debates within it–can play into deep feelings of loneliness. It’s a phenomenon that the political scientist Robert Putnam famously explored in his 2000 book Bowling Alone, and that has become commonplace in America over the past few decades. 

At colleges, between 2013 and 2021, students reporting anxiety and depression almost doubled. “Campuses have responded by increasing the number of counseling support services on campus,” Arum says. “But guess what? They can’t increase them enough to deal with the increasing problems. So the solution can’t simply be that–it has to also be helping the students find meaning, purpose, community, connections, and attachments that will lead to mental health wellbeing and flourishing.”

So what does Arum believe would work to amp up student engagement? For teachers, he says, it’s essential to explain why a course is relevant. Many students sign up for courses to check a box; they don’t arrive with a sense of the potential impact of various bodies of knowledge. Less lecturing and more active learning are also critical, he believes. 

But he argues that institutions also have to talk about meaning and purpose as a central rationale. They should answer questions like: “What are you doing for the community? What are you doing for the schools that are struggling down the street? What’s your responsibility to them? How are you engaging with local industry? In a society that’s plagued with mass incarceration, what are you doing about getting into the prisons and educating incarcerated individuals there, so that they can lead productive, meaningful lives in the future?”

With his new project at UCI–Measuring Undergraduate Success Trajectories (MUST)–Arum is diving deeper into the question of how you make college work for students. How can it make their lives better? MUST started in 2019, with a grant from the Andrew W. Mellon Foundation, and Arum hopes it will prove to be a model for colleges and universities across the US.

The project merges a huge variety of data, including info from a student’s college application, courses that a student takes, who takes those courses alongside them, when they use academic support, who their roommates are, what clubs they’re joining, and who’s in those clubs. Plus, there’s clickstream data from Learning Management Systems like Canvas. 

Then there’s a subset of students who are frequently questioned on topics like friends, mentorship, experiences with discrimination, critical thinking, and problem solving. And a couple of weeks a year, some students will get texted 50 times a week to find out: Right at this moment, what are you doing? Who are you with? Do you feel psychologically engaged or disengaged?

In 2021, Arum noted that President Biden has talked frequently about infrastructure. But, he said, the “infrastructure we need in this country today is… infrastructure about how to deliver, measure, iterate, and improve higher education. I can think of no greater infrastructure need than that. Because individuals alone can’t do this.” He believes that the federal government is missing an enormous opportunity to improve education, and to ensure that it does what every other industry does: “use data to better improve its performance.” 

Trying to understand well-being and progress during college, Arum argues, is essential to both expanding access and ensuring success. He notes that “our country is falling behind in educational completion rates, relative to other advanced economies.” And as more Americans question the value of higher education, it’s imperative to understand what works and what doesn’t. If we don’t use data to improve outcomes, Arum says, “it’s a failure of imagination.”

Kara Miller writes The Big Idea column for The Boston Globe, which examines game-changing ideas in everything from traffic, to education, to housing. Kara has worked across radio, TV, and print for the past 15 years. From 2011-2021, she hosted and served as the Executive Editor of the public radio program Innovation Hub, which she launched. She has taught at Babson College and at the University of Massachusetts.

Welcoming Wellbeing into the Classroom

In 2005, Georgetown professor Joan Riley was walking across campus when she had an epiphany that would change the way she thought about teaching.  Riley has just been to an evening meeting of the “Friends” group—an intradepartmental team of administrators, students, and faculty members who were working together on harm reduction strategies to combat student alcohol misuse.  The silo-crossing activity was unusual for higher ed and got Riley thinking from a different perspective.

“I remember stopping in the middle of campus and asking myself, ‘What can I, as a professor, do to help address this problem?” The next day, she told the undergraduate students in her Health Promotion and Disease Prevention course to throw away their syllabi. For the rest of the semester, they studied the effects of alcohol throughout one’s lifetime, from the metabolic breakdown of alcohol, to familial alcohol patterns, to binge drinking, all in a way that engaged students both academically and personally.

“When you bring topics like these into the academic setting and use evidence to describe them, students listen in a way they don’t with other interventions,” said Riley.  “I started asking, ‘Why aren’t we talking about these subjects inside the classroom?’”

Riley’s seemingly simple question would lead to a precedent-setting initiative in curriculum infusion called the Engelhard Project for Connecting Life and Learning. Launched in 2005, out of Georgetown’s Center for New Designs in Learning and Scholarship (CNDLS), the Engelhard Project engages faculty in making connections between students’ academic studies and their broader life experiences, especially in the areas of well-being, flourishing, and mental health. You don’t have to be in health studies or psychology to teach an “Engelhard course,” as it is not so much about the topic as it is about the technique of combining learning with personal growth. While this approach is often touted, it is reluctantly applied in higher education, even at schools like Georgetown that seek to teach to the whole person.

“The tradition of academe, especially in highly competitive settings, was the radical mind-body split,” said Randy Bass, who led the creation of Engelhard as executive director of CNDLS and now oversees an education innovation unit at the school. “Classrooms were places for your head and the rest of the campus was the place for your body and soul.”

Building the Bridge

For Georgetown, the Engelhard Project’s effort to fuse these personal dimensions has been a steady progression, starting shortly after Riley’s course shake-up, and continuing to this day with the full weight of the president’s office behind it.  Georgetown President John J. DeGioia sees the project as the embodiment of the Jesuit school’s mission and is quick to thank the other woman who made it possible. Sally Engelhard Pingree funded CNDLS’ first proposal to infuse wellbeing into the classroom through Bringing Theory to Practice (BT2P), a fund she launched with Don Harward, who was, at the time, president of Bates College. Motivated by the personal experiences of Pingree’s daughter when she was a student at Bates, BT2P seeded campuses with the support to craft programs that focus on the intersection of student well-being, engaged learning, and civic engagement.

At an early BT2P conference, Riley met a faculty colleague in the Department of Philosophy named Alisa Carse and learned that she, too, was doing similar integration. Together with a student and the head of the counseling center, the Georgetown team began to explore how to make curriculum infusion its own program.  Under the leadership of Professor Randy Bass and Todd Olson, who was then vice president of Student Affairs, and others, Georgetown sought and received two rounds of multi-year funding to establish the framework, staff, and criteria for the new inter-disciplinary program. They named the program the Engelhard Faculty Fellows, with a nod to the professors who were recruited to mold the classes to their own design and comfort level. In 2010, they received an endowment gift from Pingree for what is now called The Engelhard Project for Connecting Life and Learning.

“The tradition of academe, especially in highly competitive settings, was the radical mind-body split. Classrooms were places for your head and the rest of the campus was the place for your body and soul.”

“I wanted students to be healthier and supported and Georgetown was a perfect fit as a campus already dedicated to looking at the whole person,” said Pingree. “I feel very lucky to be included and able to interact with faculty and staff doing this work in the Engelhard community of practice and to witness the positive impacts on faculty and the Georgetown community.”

“Georgetown leaned into something that was deeply connected to their mission and then went about engaging faculty in ways that honored their time and seeded ownership,” said Ashley Finley, who was a national evaluator for BT2P and is now vice president for research and senior advisor to the president for the American Association of Colleges and Universities (AAC&U).  In addition to the “faculty first” mentality, Finley said the intra-departmental nature of the work, led by an advisory committee of faculty, staff, and administrators, created a unique and powerful learning community.  

What began as five original classes has grown to over 500 courses in a wide variety of disciplines, with a combined student enrollment of 25,000 and the involvement of over 150 faculty members. Joselyn Lewis was a graduate associate at Georgetown when Engelhard first launched and she now leads the project as part of her education development work for faculty and graduate students at CNDLS.

Lewis is responsible for a large portion of faculty coming into the program and is adept at identifying the “sweet spot” that might get them engaged in designing or redesigning their course to integrate an element of student wellbeing.  Part of the recruitment involves reassuring faculty members who worry they will cross a boundary by bringing personal issues into the classroom or will “screw up” the unfamiliar approach.  Lewis addresses this by offering a robust orientation session and continued support along the way.  Monthly meetings and social gatherings for all Engelhard participants, past and present, are another level of security and offer friendships with colleagues one might not otherwise get to know. 

Part of reducing the barrier to entry is the program’s intentionally simple criteria. Faculty are asked to choose a wellbeing topic that connects to the course they teach. For one course meeting, they bring in a partner from a student-facing service area. This can be a clinician from Counseling and Psychological Services (CAPS), an expert in healthy eating, a Title IX coordinator, a DEI officer, even a financial aid advisor.  They then ask students to do a reflective writing piece about the experience.  

What does this look like for students? Lewis said most are unaware that they are in an Engelhard course as the wellbeing topics are so well integrated into the subject matter. They may study mental health within Foundations of Biology; examine sexual assault as part of Introduction to Ethics; or discuss anxiety in The Physics of Climate Change. The difference, whether they know it or not, is that the courses are designed to make connections that build relationships with their professors and with each other. 

Lewis said while the student affairs professionals appreciate the effectiveness of sharing important information inside the classroom, the program’s effects on teaching and learning at Georgetown have been profound. She said some faculty choose to do just the basics which allows students to make a connection between the content they are learning and their own wellbeing. Others do “All Engelhard, all the time,” embracing a full pedagogical shift that welcomes students’ interior lives into the learning process.

“I have faculty say to me ‘Engelhard gives me permission to teach the way I’ve always wanted to,” said Lewis. “I just didn’t know that it would be valued.’”

Just Breathe

Jennifer Woolard was one of the first faculty members to teach an Engelhard course at Georgetown and continues to do so today. As a psychology professor, she was eager to find a way to humanize mental health topics and found that forging a partnership with a professional from CAPS was a powerful statement that said, “Mental health is part of life.”  She begins every class with a breathing exercise as a way to ground students and ask that they pause and be present. For high achieving “perfectionists” like many of those who attend Georgetown, taking a moment like this can mean a lot.

“For me, Engelhard is about modeling,” said Woolard. “Taking the time out of class to discuss these issues, to invite colleagues from other departments in to join me, says to my students that I care about their wellbeing.”  Woolard said that the student reflections confirm this. One student reported, “I felt cared for—like the professor was genuinely interested in our wellbeing rather than us just churning out good grades.”

“I think the most powerful thing about being an Engelhard faculty member is that it allows you to communicate to your students that you care about them as people,” said Bass.

“I have faculty say to me, ‘Engelhard gives me permission to teach the way I’ve always wanted to,’” said Lewis.  “‘I just didn’t know that it would be valued.’”

In the near two decades since Engelhard was launched, rates of anxiety and depression reported by college students have nearly doubled.  During the 2020–2021 school year, more than 60% of college students met the criteria for at least one mental health problem, a near 50% increase from 2013, according to the Healthy Minds Study.  The stress and isolation of the COVID-19 pandemic exacerbated these issues.  A 2021 survey of over 1,000 faculty across 12 diverse institutions by the Mary Christie Institute, the Boston University School of Public Health and the Healthy Minds Network found a strong majority (87%) believed that student mental health had “worsened” or “significantly worsened” during COVID-19. Almost 80% had one-on-one phone, video, or email conversations with students about their mental health. 

“There isn’t a faculty member in this country that doesn’t see that our students are struggling,” said Riley, pointing to a list over her door of the mental health issues she asked her students to identify having experienced. Loneliness topped the list.

“At the beginning, we didn’t talk a lot about addressing mental health issues in recruiting professors,” said Lewis. “They were really concerned about crossing that line into counseling, which is why our early work focused more on awareness of the campus safety net and referring students to CAPS.” Now, she said, faculty are becoming more comfortable with discussing mental health with their students; many open up about their own struggles. “A lot of our faculty say, ‘If I’m asking my students to come as whole people, I have to be able to model that.’”

While many professors value the Engelhard Project’s role in prioritizing mental health issues amidst alarming prevalence numbers, others resonate with decades of strong evidence on the impact of relationship-based learning on a range of positive student outcomes.  In their book, Relationship-Rich Education: How Human Connections Drive Success in College, Peter Felten and Leo M. Lambert cite ample evidence of this, including Mathew Mayhew’s book How College Affects Students, and write, “Students’ interactions with peers, faculty, and staff positively influence the breadth and depth of student learning, retention and graduation rates, and a wide range of other outcomes, including critical thinking, identity development, communication skills, and leadership abilities.”

Lewis said referencing literature on the strength of the pedagogy has convinced many professors to join the Engelhard Project and is one reason its appeal has crossed over into numerous departments.  While the faculty representation skews heavily female, the program has a good ratio of humanities and STEM courses.  One neuroscience professor told Lewis, “It’s not my job to know who my students are, but I am open to doing this because I believe it will make them better scientists.”  

Randy Bass said that some of the places the Engelhard Project has worked the best are those that are the least obvious, like in the sciences.  “If you ask students to examine the biological basis of any mental health issue,” as they do in a long-running Engelhard course taught by Heidi Elmendorf, “they will choose topics such as their mother’s alcoholism, their brother’s autism, their own eating disorder, or someone they know who was suicidal.  These are unbelievably personal connections that deepen their knowledge and appreciation of what it means to study biology.”

Can this Idea be Scaled?

Engelhard leaders are not aware of the existence of another wellbeing curriculum infusion program, to this degree, on any other US campus. They receive a fair amount of requests for information from other schools and try to respond among limited time and information. Outcomes for the project are largely anecdotal, but they have begun a check list for other schools on what needs to be in place for a program like this to gain traction, starting with a multi-stakeholder leadership team, an academic orientation, and the availability of willing student affairs professionals. This last category can be a problem for schools with fewer resources, but for the most part, the project is low cost, particularly when compared to more direct mental health interventions.  It is an important equity consideration as advocates like Felton and Lambert argue that high-impact practices, like those within the Engelhard Project, are particularly beneficial for first-generation, low-income students, and students of color.

At Georgetown, enrollment in the project has stayed about the same for several years despite a growing acknowledgement of its many benefits. Part of the plateau may be a continued reluctance, on the part of some faculty, to embrace the personal side of students. While this appears to be changing, Woolard says professors who view Engelhard as too “touchy feely” should probably sit out.  “There may be some faculty members for whom this is not a good option,” she said. 

Riley, who also recruits for the Engelhard Project, said professors are worried the project will take time away from their many responsibilities.  “The irony is the Engelhard method makes you a better teacher—like exercising over time—and that works in your favor when it comes to managing multiple roles.”

Another theory is that the Engelhard Project may still be ahead of its time. “I think what education will become about is the development of the inner self in relationship to the capacity to do external work, what we’ve called “the inner/outer” problem,” said Bass.  “That’s the next frontier in higher education, but most of higher education doesn’t know that yet.”

New Classroom Tech Tool Gets Students Talking

As faculty consider which technology tools to try this school year, they may be interested to know there is now one available that helps their students speak up in class. AskClass is a simple teaching tool that gets students talking and lets professors know who to call on next.  Part AI and part behavioral science, AskClass may appear rudimentary, but founders hope that it can help higher education address new concerns about academic disengagement and social anxiety among Gen Z students. 

Damon Moon, a management consultant turned adjunct business professor at San Jose State University, created AskClass with a development partner.  He uses the tool in all his classes and has made it available as a commercial product for professors across the country. Moon said the absence of normal conversation caused by students’ preoccupation with phones and social media, coupled with the emotional side-effects of the pandemic, served as motivation to create a tool that would bring robust conversation back into the classroom.  

“Today’s students can go for hours without talking and the first thing they’ll likely ask is, ‘Do you have a charger?’” Moon joked, though he believes the ramifications of this are serious from both a teaching and a mental health perspective.    

He described the tool as a combination of gamification, data analytics, and a little bit of nudging. The formula is simple and straightforward.  When students enter class, they are met with classical piano music and an “icebreaker” question projected on the AskClass screen, often side-by-side with class content.  The question could be anything from “If you have $100 to donate, where would you give it and why?” to “What is your favorite movie?” Students are asked to discuss their answers with their classmates, as music continues in the background.  Those that share with the entire class are given points that are tallied in real time on the roster on the AskClass screen which displays all of the students’ first and last names.

The point system continues throughout the lecture with many opportunities for students to speak up and get credit.  Professors are encouraged to create class experiences that naturally lead to discussion, like team projects that require a “report out,” providing another chance at points.  A timer helps guide the more introverted students, letting them know there’s a start and finish to their efforts.  Professors, acting more like coaches, yell motivational instructions like “Lucas, you have two minutes to recap the discussion. Go!”

An advantage for faculty, particularly those teaching in large lecture halls, is that they can see who has not participated and can welcome them into the conversation.  Another tactic, the Random Person Selector, calls on students indiscriminately, removing any perception of bias on the professor’s part.

“Raising your hand can be really uncomfortable for some students, particularly those from Eastern Asian countries where it is contrary to our culture,” said Moon, who is from Korea.  “But at the same time, being asked to participate, or having your name randomly come up on the screen, can be the onramp many students need to join the conversation.”

Outcome data from Moon’s classes show that 96% of students said they are more comfortable speaking up in class; and 95% of students said they had better team dynamics compared to other classes. Additionally, 98% of students made a new friend as a result of AskClass.

“AskClass is pretty much your best friend starting the conversation for you in a group of kids,” said Diamon, a senior at San Jose State who is originally from East Africa. “And the points are awesome,” he said. 

Moon said the point system is a reinforcing mechanism that works well with students in direct and subtle ways. Students are familiar with “rewards” programs, like those at Starbucks or their credit cards, and are comfortable competing in digital games.  For classes where professors offer participation credit toward grades, as Moon does, it is a significant motivator.

Outcome data show that 96% of students said they are more comfortable speaking up in class; and 95% of students said they had better team dynamics compared to other classes. Additionally, 98% of students made a new friend as a result of AskClass.

“I am a very competitive person, so for me to be able to see in real time the points I get, made me really want to participate every single day,” said Lily, a student at San Jose State.  “It makes participation fun; It’s like a game.”

Bob DuBois, PhD, known as ‘Dr. Bob,” is associate director of undergraduate studies and a senior lecturer in the psychology department at the University of Tennessee, Knoxville. He said any way to get students talking in class was of interest to him as a professor. When he heard about AskClass from a podcast featuring Moon, he decided to pilot it in his classroom. He now says it has played a big role in building community in his class.   

“It just changed the entire dynamic,” he said.  “What was once the same three or four students dominating the discussion suddenly became everybody wanting to join in because they could see that they were getting credit for that and watching their points go up.”

DuBois believes students learn more as a result, particularly first-generation students (of which he was one), who often lack the confidence to take risks within the classroom.  He also sees AskClass as a way for busy students to make friends in a place where they spend so much of their time.  “I see AskClass as kind of a scaffolding for building relationships, which is incredibly important on modern campuses where students are so busy that they are not prioritizing making friends.” 

Building relationships that lead to better mental health is an intended benefit of AskClass and one that Moon talks about in his sales pitch. Keith, a recent San Jose State graduate who met his girlfriend through Moon’s class said, “Just being able to put yourself out there in a low stakes environment, especially a learning environment, is so good for your mental wellbeing.”  

“You no longer feel like a spectator. You’re not just sitting there, getting the information and storing it in your brain. Instead, you feel a part of everything.”

Nareg, a former student in Moon’s class, said AskClass creates an environment where people can freely share what’s going on in their lives.  “I think it really creates a sense of belonging for students of any kind of background.  Anyone can come into engagement and find something to talk about, something they have in common with the person next to them.  And then when the professor ties it all together, it creates a holistic environment where everyone has a sense of belonging.”

For Julia, who is from Brazil, the five-minute icebreaker that gets students talking doubles as a stress reliever when moving from one content-rich class to the next. But what she appreciates most about AskClass is the way it gives students agency in the classroom. 

“You no longer feel like a spectator,” she said. “You’re not just sitting there, getting the information and storing it in your brain.  Instead, you feel a part of everything.”

AskClass is now being used by 700 professors at 130 institutions across the country, and Moon is eager for it to expand even more. The tech entrepreneur and business professor said generating a profit from the relatively modest licensing fee is not his motivation, and it is unclear if his technology-based engagement tool is the real differentiator in the satisfaction his students so eagerly reported.  Is it good technology or just good teaching?

Dr. Bob said, “AskClass makes the process of asking questions and soliciting answers structured in a way that we don’t forget how important that is.”

Bucknell on Purpose

The Bucknell University seniors trod onto the grassy quad outside the Breakiron Engineering Building. Their professor, Joseph Tranquillo, explained the rules of the game, which were straightforward, though not necessarily intuitive: Make a human chain with your teammates without touching them. The students eyed each other nervously, waiting for someone else to kick things off. 

One walked out and turned to face the others, striking a pose before them. Then another moved to his side, making a shape with her body that linked with his. The rest of the class followed suit, sticking hands under bent elbows and air-hugging arms around ankles. Eventually their tangle of shapes came together to form a sculpture of limbs and torsos.  

Professor Tranquillo then asked them to complete the task more quickly, requiring a higher level of teamwork and a lower threshold for awkwardness. They met the challenge and got into a rhythm that taught them instinctively what Tranquillo was hoping to impart: When entering an existing situation, always look for the open opportunity. On a new team or organization, consider: “What can I learn here and how can I leave my own mark behind?”


This exercise was part of “Bucknell-on-Purpose,” a Senior Dinner Seminar Tranquillo, associate provost for Transformative Teaching and Learning, co-teaches with Keith Buffinton, dean emeritus of Engineering  at Bucknell. Part of the university’s Residential College Program, Bucknell’s Senior Dinner Seminars bring together an intimate group, in this case 17, once a week for an hour-and-a-half. Over two semesters, the students build trust and connection with each other and their instructors, while eating and exploring their course topic of choice.

In Tranquillo and Buffinton’s class, this topic—“purpose”—required students to reflect on their college experiences and, as those came to an end, their futures beyond just post-graduate jobs or degrees. Even Tranquillo’s warm-up exercises, like the game of allegorical Twister, emphasized collaboration and letting go of self-consciousness, but also prompted them to consider how they envision contributing to the wider world.

“We spend a lot of time preparing students academically for their professional lives after graduation but less so on their human development—their values and sense of purpose and how those align with what they decide to do,” said Keith Buffinton. “We chose to offer this seminar so seniors will ask themselves these important questions before they leave here.”

An emphasis on discovering purpose has become more prevalent in educational and professional spheres as a way to combat personal and professional discontent and increase engagement. Another driving force is its effect on wellbeing for an emerging generation experiencing widespread mental health issues. A 2019 report, “Forging Pathways to Purposeful Work: The Role of Higher Education,” produced by Gallup and Bates College, showed 80% of college graduates believed having purpose in their work was important, but less than 50% had actually found it. Graduates who reported having high purpose in their work were nearly ten times more likely than their low purpose peers to have high overall wellbeing.

“We spend a lot of time preparing students academically for their professional lives after graduation but less so on their human development—their values and sense of purpose and how those align with what they decide to do.”

The object of Tranquillo and Buffinton’s course was not necessarily to help students decide what career path would be most satisfying but to help them conceive of a more general blueprint by which to live their lives. Stanford University engineering professors Bill Burnett and Dave Evans popularized this work—taking an intentional approach to plotting the future—with their course, “Designing Your Life: How to Build a Well-Lived, Joyful Life.” In “Bucknell-on-Purpose,” students read excerpts and participated in activities from the Palo Alto team’s book by the same name.

“We looked, in particular, at balancing ‘Workview’ and ‘Lifeview’ and asked the students to complete worksheets from the book to better understand and to reconcile their ‘philosophy of work’ and their ‘philosophy of life,’” Buffinton wrote in his report on the class for Bucknell President John Bravman.

Coursework for the Bucknell seminar ventured beyond the “Designing Your Life” curriculum. In the first session, the seniors determined three major themes to guide the class: Discovering the Purpose Within, Exploring Purpose in Others, and Finding Purpose in Community. To explore these areas, they engaged in activities, including using body outlines and post-it notes to map their “external self” (how the outside world views them from surface-level interactions) compared to their “internal self” (more hidden thoughts or elements of who they are); and research and interviews to develop insight into and empathy for the unique experiences and senses of purpose of others. Guest speakers included Rev. Kurt Nelson, director of Religious and Spiritual Life at Bucknell, who talked about finding purpose through communal connection; and President Bravman, who participated in the external/internal mapping exercise. 

“Engaging students in any way that’s not their typical structure is difficult,” Tranquillo said of the course’s variable structure and emphasis on self-exploration. The instructors said they enjoyed allowing students to dictate the material, moving away from putting restrictions on what or how they choose to learn. Students also encountered a space, rare in most classrooms, to focus on better understanding themselves, rather than scholarly concepts. “We have faculty willing to go there [help students through questions of self or identity], but that’s not the point of their courses,” Tranquillo added. He and Buffinton hope similar, less traditionally “academic” forums will become available for not only seniors but all classes in the future.

As for teaching “purpose,” those interested in expanding the work may need to clarify what it entails for not only faculty but students. Some seniors in “Bucknell-on-Purpose” admitted to enrolling for the free dinner or because they already knew a friend or professor involved. “I had zero expectations. Someone I respected told me about it, so I took it,” one student revealed. He ended up getting more than he bargained for. “It surpassed my expectations because I thought I would just kind of learn facts, and it’s actually made me think about the world in a different way.”

The experiential nature of the course helps with understanding and internalizing purpose. One guest speaker asked the seniors, “When you were a child, what did you want to be when you grew up?” One student grew up an aspiring car salesman, with a sister who planned to open a bakery attached to his dealership, but is now pursuing computer engineering to pay off tuition debt. Another was an animal lover whose veterinary dreams ended when she realized she wasn’t interested in dealing with blood but evolved into her current plans to build prosthetics for humans. One young man, David, talked about how his experience as an immigrant from Soweto, South Africa influenced his identity, how he thinks of himself, and what he hopes to do.

“I migrated to the inner cities of the U.S., and the question I always asked myself, growing up in Crenshaw, Los Angeles, was, ‘What would an average Black man who lived in the inner city, what could they see themselves becoming?’” David shared. He described feeling like his parents’ perspective as immigrants prompted him to envision a future outside the neighborhood where he grew up. Their encouragement continues to shape his plans for the future. “I think some form of the idea of stability has always been important to me—the idea of, ‘How do I make sure that if anything were to happen, my family comes first?’”

One of the ways in which the course changed students’ outlooks involved reframing the pressures they’ve internalized around professional success. “I feel like if you don’t have a job post-grad right now, it’s seen as a failure on your part,” Maya, who was also in the seminar, said. “This class really framed it more as a reflection of maybe that you don’t know what you want to do—and that’s okay. It’s okay to be kind of floundering or looking for new opportunities.”

“I think in our society, we correlate purpose with career a lot, and this class has opened up my perspective to show it’s more about the relationships that you make,” Emma, another student, added. “You can make relationships through your career, but other things outside of your career can also relate to purpose.”

While the prospect of graduating remains daunting, this course gave students tools to combat the uncertainty, even after they leave. “It has made me realize that I need to make space for these conversations in the future, regardless of where I am,” Maya said. She envisions herself carving out room for similar discussions when she matriculates to graduate school in the fall.

“I don’t think it needs to be this exact same structure of a class, but I think the idea of ‘Let’s think about things critically when we think about our future and our purpose’ is something I will be able to recreate, and want to, after this course.”

Research and Belonging at UMaine

Sometimes first experiences can last a lifetime, which is why colleges and universities are raising the bar on programs that start before students begin school and continue throughout that important first year. From camping to community service, these experiential learning programs double as socializing opportunities to acclimate students to college life and to each other.  

The University of Maine System (UMS) has a track record of investing in first-year experiences, many involving the state’s rural environment. The University of Maine at Farmington’s popular “Fusion Week” includes overnights spent lakeside for the class “Freshwater in the Anthropocene” or in the woods hunting Sasquatch for “Bigfoot.” These early experience courses offered throughout the UMaine System are now expanding with the launch of a student success and retention initiative called UMS TRANSFORMS. This initiative has three programs, with two of the three focused primarily on the initial two years of a student’s college experiences, given their outsize influence over a student’s college trajectory as well as their ability to serve as a key retention driver. The first program within UMS TRANSFORMS, launched at the flagship, UMaine, is called “Research Learning Experiences” (RLEs) and consists of research-based experiential learning courses that have the added value of exposing young minds to research, a domain previously reserved for more senior undergraduate and graduate students.  

Boys doing research

“We know that engaging in research makes you a part of something bigger, something important, and it allows you to form relationships with peers and professors who are in this with you,” said John Volin, executive vice president for Academic Affairs and provost at UMaine-Orono, who spearheaded the effort. “Why wouldn’t we want students to experience this right as they enter college?”

UMS TRANSFORMS is a $20 million initiative that is only a part of a much larger endeavor fueled by an extraordinary gift from the Harold Alfond Foundation aimed at reinvigorating public higher education in Maine. In October 2020, the foundation gifted $240 million to the UMaine System to be allocated over 12 years. At the time, it was the largest investment in a public institution of higher education in New England and the eighth largest in such an institution anywhere in the United States.

Investing in the retention and advancement of the next generation is particularly critical in the Pine Tree State. Today, Maine has the highest median age in the country. Between 1990 and 2019, the largest segment of the Maine population shifted from the 25- to 44-year-old to the 55- to 74-year-old age group. As of 2018, the number of residents between 16-24 and 25-34 was projected to continue declining through 2028, while the number of those 65 and over increases. The trends don’t bode well for enrollment in the public higher education system, and to make matters worse, just 54% of the dwindling high school graduates in Maine are going on to higher education afterward, whether in state or out. 

“We know that engaging in research makes you a part of something bigger, something important, and it allows you to form relationships with peers and professors who are in this with you. Why wouldn’t we want students to experience this right as they enter college?”

The quarter billion-dollar investment stands to help ensure those students who do matriculate at UMS make it to graduation, bolstering the ranks of young professionals within Maine’s workforce. Given the early success of the RLEs in the first two years of its implementation, the initiative could make a big impact. Already by the second year, two of the universities, UMaine and UMFarmington (UMF), had 20% of their first-year students participating in an RLE. 

In the fall of 2023, the other two programs in the initiative, Gateways to Success (GTS) and Pathways to Careers (PTC), will also launch. The ultimate plan is for all three to be offered throughout students’ four years and across all seven universities. Could these efforts succeed in improving outcomes for young people as well as influencing the economic fate of a state struggling to retain young citizens? And, in the process, could “creative student success” programs become the “UMaine thing”—a model for similar systems to retain and engage students for the sake of the individuals, their campuses, and the wider community?

Personal Research 

The website for Research and Learning Experiences (RLEs) at the University of Maine is engaging and student-friendly, using active language to advertise courses like “Print in 3D and Explore Off-Shore Wind,” “Hunt for Viruses,” and “Explore What you Eat.” These subjects, and many others, are the first installments of a large, collaborative process involving the provost’s office at the flagship and faculty and leadership throughout the UMaine System.  

“When we first started, for each one of these programs (RLEs, GTS, PTC) we established three very large committees of 18 or more faculty and staff from all seven universities. Since then, hundreds of people have been involved and built it together,” said Volin.

Shalin called the class “the biggest head start I could get.”

The provost’s office determined that the major reasons for students leaving college before graduation are academic success and finances, as well as social factors, including a low sense of belonging and mental health issues. To start, UMS prioritized building belonging. In 2021, faculty submitted proposals for the RLEs—small, one-credit seminars that would introduce first-year students to each other by having them do research together. While the intimate setting of the classes aims to bond classmates and their instructors, curricula focus on exploring open-ended questions geared toward less structured, college-style learning. A pre-orientation “Bridge Week,” following the model of UMF’s “Fusion week,” also immerses students in the work before the official start of the school year.

“RLEs have basically two distinct goals,” said Brian Olsen, professor of Ornithology at UMaine and executive director of UMS TRANSFORMS. “One is a wellness goal, which is a student success goal, and the other one is a preparation goal for more of a research or scholarship mindset.” 

Indeed, the crux of RLEs is the personal connections they cultivate. The success of the students both socially and academically depends on “the same base relationships,” Olsen said, “because that’s just the way that humans work.” Confronting the uncertainty of making friends or working through a complicated research question require talking and turning to others for support. “All of those things come down to sitting in a strong social network, where you’re supported by your peers, you’re supported by your faculty, you’re supported by the staff,” Olsen added. “You know where to go when you need help. You expect to run into snags now and again. You expect that everybody in that network runs into snags now and again. And you are neither doing any worse or any better necessarily than anyone around you.”

Olsen said that the key to this level of support is the dynamic built between professor and student, which is often determined by the way in which the class is taught. “There’s nothing an instructor wants more than their students to succeed, but to do that, you have to be able to understand them and empathize with them,” he said. “That takes repeated interactions, and not repeated actions while standing in front of the classroom. For really good teachers to function at their best, they have to understand the students that they’re working with, and they have to be able to have conversations with them and realize, ‘Whoa, you were thinking about it like that? That’s cool.’”

Though they may not have been part of the design, students within RLEs report appreciating the pedagogical difference. Dom, a first-year student at UMaine, participated in Phage Genomics RLE, or “Phage,” this past academic year, and said it was one of the most important experiences he has had at UMaine. “Most freshman courses are these huge lecture halls, and you don’t really get to talk to anyone. But in my Phage course, there were like 15 students, and we sat at small tables, and you have a single partner for the rest of the year, and it allows you to build connections that are otherwise hard to make.” 

The research component of the RLEs is a unique and added benefit, giving students who are drawn to the specific area of study offered in an RLE a leg up in their academic careers while exposing others to a field they may not have thought about. “I don’t know another university in the U.S. that gives the opportunity for all students to authentically engage in the very first semester in a research project across every discipline at the university,” said Volin.  

The research work students are exposed to in the RLEs provide research experience a first-year student would not otherwise get, and it also gives students agency—something that has shown to increase wellbeing.  “It is a really amazing opportunity,” said Dom. “By the end of the year, you will have written two manuscripts. You’ll have at least one publication, possibly two or more, and you get all sorts of experience that is so beneficial for your future. I would say 90% of the students in the class as freshmen are now working in labs. And they are not pressured to do it.” 

Students are confirming that the impact of RLEs on support and belonging are their greatest strength as well on their academic mindset. Asked in surveys about the benefits of taking RLEs, students often referred to acclimating to campus and making friends during Bridge Week, or Fusion week as it’s known at UMF. Compared to those who didn’t participate, students in RLEs were also more likely to report feeling supported or strongly supported by their classmates (68% of RLE students, compared to 45% of non-RLE students). Shalin, one of the first-year students at UMF who participated in the RLE “Urban Maine: The Stories and Sounds,” called the class “the biggest head-start I could get.” 

Man cutting oysters

One of the challenges of RLEs comes down to the opt-in nature of the program. Because the courses emphasize college-level research training, the academic intimidation factor seems to be turning some students away. Students with GPAs over 3.5 have been more likely to sign up for RLEs than those with lower scores, while those eligible for Pell Grants and first-generation students have been less likely to enroll than their counterparts. “Our preliminary data from last year really made it seem like those who have the most anxiety about college were the least likely to sign up,” Olsen said. He recognizes why students concerned about failure would be apprehensive to take on extra work, but laments that the students who might benefit most from the hands-on support aren’t getting it. “They end up then self-selecting into a very difficult social environment and academic environment because they’re only doing the necessary things. Those necessary things are only the large-scale things.”

Compared to those who didn’t participate, students in RLEs were also more likely to report feeling supported or strongly supported by their classmates (68% of RLE students, compared to 45% of non-RLE ones).

To ensure that RLEs bring together as diverse a group of students as possible, the program directors decided to test out a new marketing strategy. For incoming students this fall, half will receive the same information about RLEs published in past years, emphasizing “research,” while the other half will see new content emphasizing “connection.” The goal is to determine whether the traditional, research-forward advertising pushes prospective students away. 

Starting this fall, exactly two years since RLEs first launched at UMaine, the courses will be active at all seven universities in the system, with over 1,000 seats available for students. More than two-thirds will also now earn students more than one credit. In addition, the system plans to replicate the small-class, experiential format to courses offered throughout all four years. The cumulative effect of this on retention and, by extension, on the state’s economy and workforce, will not be realized for several years.  But for Volin, this is only part of the equation. In his view, what began as a way to address Maine’s retention problems has become a catalyst for a new dimension of the student experience.

“Being able to expand this approach and scale it across a system of very different institutions is pretty remarkable,” he said.  “It demonstrates a deep desire for something new, something that helps students understand who they are and what they are capable of.”