Q&A with Dr. Wayne A.I. Frederick, President of Howard University

After a decade as president, Dr. Wayne A.I. Frederick will leave Howard University a very different place than he entered it.  He came to Howard as a 16–year-old undergraduate from Trinidad and Tobago who went on to graduate from both its medical and business schools.  His unusual profile as a surgeon and an academic have served him well as he steered the prestigious HBCU through a remarkable time for Black Americans – starting with the Obama presidency, the Black Lives Matter movement, the COVID-19 pandemic, and the insurrection of January 6th, 2021, which occurred just a few miles from his campus. 

He describes the school’s transformation over the past several years almost as if it were the personal growth of an individual, not an institution. As he prepares to leave the place to which he has long belonged, Dr. Frederick provides a perspective on the country, on young people, and on higher education that is honest and well worth hearing. Here is an excerpt of our interview. 

LW: How has Howard changed under your leadership? 

WF: Howard has always had big potential and a big legacy, and I think today Howard is fulfilling its potential and living its legacy. I think that’s the biggest difference: while we’ve existed on what has happened before, I think we now have a contemporary experience of excellence, and a contemporary expectation of being excellent. And I think that that’s very different.  This is true across categories. We are poised to be an R1 research institution. Financially, we’ve come out well from a very unstable financial existence which, to be quite honest, has been something that has plagued us throughout our history until now.  Our enrollment is the largest it’s ever been, so we’re serving more students than ever before, and also graduating them at a higher rate than ever before, so we are really fulfilling our academic mission.  I would say the third thing is we’re taking care of each other in a way that we haven’t done before. We are a community that’s inclusive, that recognizes the importance of holistic health including mental health. 

LW: What did it take to make these significant changes?  What were the obstacles?  

WF: As I look in the rear-view mirror, bringing my tenure to an end, I would say the biggest obstacle was making sure that we had self-belief.  I think that we believed to a certain extent in our past, but I’m not sure that we always believed that we could be what we are today. And I think that self-belief was something that we had to build.  Our graduates are such an accomplished group of people who become national and international figures, that that legacy of who we are took on a life of its own. But the actual numbers, the actual data, did not necessarily bear that out.  We started really looking at ourselves, doing the introspection but at the same time, setting out a plan to become that. The graduation rate has increased by over 25% during my tenure, as an example. We’re starting to really live out our legacy.

We started to be bold about stepping into spaces and places that we weren’t always welcomed.

The second obstacle was overcoming long-standing issues around how we fund our institution, looking at the business model, looking at what we did with respect to fundraising. And I think we really looked at those things very differently as we moved forward.  We started to be bold about stepping into spaces and places that we weren’t always welcomed. And once we were able to get in there and tell our story, people were very impressed and willing to invest in us.

LW: Your enrollment and graduation rate increases—I’m guessing they had something to do with the work that you’ve been doing on affordability?

WF: Yes. The number one reason that Howard students did not graduate was because of finances.  That financial barrier then led to other things—people working extra jobs, not getting enough sleep, not being able to focus enough on their schoolwork, that type of thing. Coming in, that was an issue that we looked at.  We were not raising enough endowed funds to help offset students’ bills, so we started doing things differently. We started what’s called a Grace Grant, which is a grant that we give to students who have an expected family contribution of zero. They get the maximum Pell [Grant]. We fill the rest of their gap on their tuition in order to help them matriculate.  We immediately started seeing a big difference in the graduation rate. Those students who did not get the full support graduated somewhere in the low 60s percentage-wise. The graduation rate of those who got it was 90-something percent.

We went to investors and donors and said to them, “Look at this data.”  And people started giving money, and we’ve now raised in excess of $45 million in that one area, with a goal of getting all the way to $100 million.  That’s an example where we did something different. We used the data…and convinced our investors that they should invest in us.

LW: Student activism is something that Howard is known for, but it has also been a challenge for you.  How do you reflect on those experiences now?   

WF: When I look at students who come to Howard, they’re very concerned about their place in society and what society has done and not done for them. That’s important and not lost on me.  However, there is some romanticism among students that activism is really all about protesting, none of which I have a problem with. But what I do want to make sure we have is the right balance, that we take our activism and advocacy, and we test it. We use all of the tools of negotiation, of interrogation, of debate, so that we do get the outcome we want. I think we’ve often had this in the wrong order.  Particularly later on in my tenure, I’ve been trying to put the students’ activism to work in a proactive fashion and not wait for there to be an issue to get somebody engaged in a conversation.

LW: What would you say about the politicization of higher education today, the roll back efforts around DEI, the sense that it is too biased, less valuable? 

WF: Let me start by saying that I think the issue in this country right now with extreme partisanship is real and it is causing our young people to question so many things about our society, including the things that we, over time, have come to love and hold up almost as a moral compass.  

We live in a country where we tout our democracy. We tout the ability for free elections. We tout our ability for the transfer of power, unencumbered.  And these young people have now lived in an era where every single one of those things has been questioned.  We’ve portrayed ourselves to the rest of the world as an arbiter of democracy and now we question everything about our elections. We question who should vote, how it should be managed. Young people see that, and they say, “There’s a hypocrisy taking place here. While you guys are casting aspersions afar, we have a problem right here. And you’re not solving it.”

As a result, they have started to turn away from a belief in that system. And I think that has hurt us. And as it seeps into this debate about liberalism in our education system, and turning back the tides on DEI, I think what people have started to say is, “I’m not sure that I believe in any of these things anymore. I feel that you guys are not honest about what it is you’re doing.”  

Young people are questioning even more. They’re questioning the very existence of why we are doing this and how we get here. How are we going to turn this off?  So, in my humble opinion, I think that our young people have to be redirected. How do we solve for this going forward as people question whether higher education is important anymore, in terms of being able to live a better life as a result?  I think what we have to do in higher education is to continue to tout and sell what higher education has been to this country. We have to lift those things up. 

And we do have to question and interrogate how we are providing information.  Is it allowing students to practice critical thinking? I would say that right now, it is not. On the average campus, it’s leaning left or leaning right, and when we bring people from the opposite side to speak on campuses, we’re shutting them down. We’re not having rich debate. And if it is not happening on our campuses, you have to believe it’s not happening in our barber shops, or in our grocery stores. And if we are a country that is not going to speak to each other because we have different views, we’re not going to be as strong as we could be. It’s a very critical time for higher education. I think we have to recognize how disappointed our young people are in our larger societal constructs, and we have to provide a solution for that in our higher ed institutions.

We need to remind our young people that we all belong to this construct, and we all have to figure out a way to make it work. It’s our responsibility, and in doing that, we don’t leave anybody behind.  Right now, we almost have a sanitary view about all this and we just avoid each other.  There are certain things we just don’t go to or participate in. And I think we need to change that, and say, “You know what? That’s not the right thing to do. Let’s go out with the goal of amplifying each other’s humanity.”  

We have to question and interrogate how we are providing information. Is it allowing students to practice critical thinking? I would say that right now, it is not.

And if we make that our goal, then we have a responsibility when we see an issue to jump in; whether we have an expertise or not, we need to learn about it and to understand it.  I don’t live in rural America, but there are challenges for people living in rural America. So the question is, “Do I have a responsibility to learn what those challenges may be?  And, when I do, is there something I could do about it?” Instead, what we say is, “if somebody lives in rural America, that’s not my problem.” And I think we have to get away from that because our goal, our responsibility, as a higher ed institution, is to amplify other people’s humanity.

LW: How can higher education help address these issues? 

WF: I think we have a real gap in civics education in our country. Most students who come to college aren’t aware of who their state reps or senators are, or even how bills get passed, or how laws are made. I think that’s another thing that we have to try to do a better job of—to explain how the country works so that when a Supreme Court decision comes down, students understand that that’s the tail end of a process that started in somebody’s court, in somebody’s jurisdiction. And I don’t think most students recognize that at all.  

Take students’ frustration with, for instance, the overturning of Roe v. Wade. They don’t recognize that the case that led to that started way back, and because nobody was paying attention, it didn’t get the type of activity around it when it should have. And for higher ed students in particular, they should be the most active among us, and they have the most resources to do that. And so, we should be supporting them better in this area.

LW: The January 6th, 2021 attack on the U.S. Capital: How did that impact the Howard community? And the reaction to that in America—what does that say about the separateness you are concerned about?  

WF: Several things about that day I think just encapsulate so much of our reality today. One was that I came out of my office and noticed a significant number of individuals associated with the Proud Boys movement parking their cars in parking lots around Howard. And I realized, subsequent to that, that it was because there was a train station there. But initially, we had no idea why it was happening. Was it because the vice president had gone to school here? So my security chief started setting up cars to kind of block access to the street. And then you go from that, down to the Capitol and all that was going on that day.  I got home and my kids were looking at the television. And I said to both to them, “Listen, you guys have been in front of CNN for the past two-to-three hours.” They were very distressed obviously and I said, “Let’s change the channel. Let’s go on Fox News for a little bit.” And so they did.  

The goal was to stay there for 30 minutes. I think they lasted 10 or 11 minutes and said they couldn’t watch it anymore.  And I said to them, “There are some kids who just did what you guys did. For three hours, they watched Fox News and their version of what is happening is very different from yours. That doesn’t make them bad. That doesn’t make them love this country any less. But it means that they have a different perspective. And part of your responsibility is to see how you can bridge that gap—not to become who they are, but to understand who they are. And to recognize that they have every right to their position as you do. And the more you’re empathetic about their perspective and understand it, even if you disagree with it, the more harmony there could be.”

Unfortunately, we are not giving our young people good examples. There’s a senator who called me to ask about coming to speak to my grad students after the 2016 election.  And I said to the person, “I would love to have you, but I want you to do me a favor. I want you to come with another senator from across the aisle, with whom you’ve worked on something difficult, so my students can see that that’s how you guys work.”  And the person just calmly looked at me and said, “Nah. At least, not this time.” And I thought to myself, “These are the people making laws in our country. If they don’t want to speak to each other, then we can’t expect our young people to take anything else away from it.”

For me, what is worse than the yelling is the silence.  There is a distressing silence in this country and that is the sound of people not speaking to each other. That is even more dangerous. And that’s why I started with why I think young people are so jaded today. They have the attitude of, “Why are you trying to tell me what to do when you guys can’t get it together yourselves?”  And the thing is, our young people actually are much more flexible and much more empathetic about people who are not in their circumstances, so we have an opportunity in the country. Young people are much more altruistic. They’re much more willing to understand a person’s sexual orientation or a person’s financial or social circumstances than older generations are. So, I think that we have to jump on that opportunity, because they have that openness. 

LW: As president of Howard, you are very active in the HBCU community. What are some of the biggest issues facing the sector right now? 

WF: I would say funding of infrastructure is really the challenge. After George Floyd’s murder, giving to social justice issues really spiked and HBCUs got a lot of attention.  But it wasn’t the entire sector. It probably was 20-to-25 institutions out of a hundred that really got attention and got money. That money has since gone away in many ways. Howard’s infrastructure around fundraising was there so we will continue to do well, but I’m really, really concerned that if those institutions are not able to have sustainable growth and sustainable funding, we could get into trouble as an entire sector.  

The question we need to answer is why is it even important to have strong HBCUs? Well, the data show that we produce and diversify so many fields—way above what our collective capacity is—and that we have to exist in order to diversify other, different fields.  Howard still sends more African Americans to medical school than any school in the country, as an example.   

But I do worry that this attention that has occurred over the past two or three years to some segment of the sector, which has already started to go away, will ultimately hurt the sector, because of longer-term neglect.  People now are going to say, “Well, listen. We jumped in and gave you guys some support and funding. And now we don’t have to do that.”

The second thing that I think is important for us to be thinking about is that we have to be competitive on an even playing field. The product that we supply has to be one of excellence. And I know that I speak for Howard in particular, but that has been our focus. We’ve been very focused on having the best programs, the best exposure that our students could get. And I’m very proud of what we’ve built around that.  Students who come here have very strong track records in terms of where they end up in their jobs and in life. That’s something that we’ve invested in, and that we’re committed to long-term.

LW: Speaking of improvements, you have made headlines with some of your hires.  How does that fit into the story? 

WF: It’s a good question because again, I think this is a demonstration of what I’ve been talking about. These are people that make a big splash. There’s no doubt about it because of their celebrity. But my attraction to them was really because of their excellence and their commitment to that excellence.  I developed a relationship with Ta-Nehisi Coates that was very personal and that started off with me convincing him to finish his degree. A little-known fact is that this famous author who is on my campus as a faculty member and teaching and holding a chair, is also matriculating to finish his degree. And that shows his commitment to excellence. I think when people see what Ta-Nehisi is producing, they’ll know this is far more than having a big name join you.  He had a writing workshop for students in the summer that he began before he started teaching. I will predict that several of those students are going to go on to become great authors like [him].  And that, ultimately, is going to be his legacy as well.  But that’s the type of excellence that he’s bringing. 

With Nikole Hannah-Jones, that was obviously a bit more opportunistic but, again, she had lots of other schools trying to step into this and I think the conversation that she had with me was quite different. I was not promising the bells and whistles. But what I was promising is that we would fulfill her mission to make sure that the role that journalism plays in our democracy would be alive and well. And I think that that intersection of our principles and mission is what attracted her to Howard. 

There is a distressing silence in this country and that is people not speaking to each other.

With Phylicia Rashad, I have to admit, I got a great assist from Chadwick Boseman, having him help me convince her to become the dean [of the College of Fine Arts].  Because [Rashad] could see so much in [Boseman], that she would then see in our young people, I knew what her commitment was. 

By the time this is published, I will have made another important hire.  All of these people, in my opinion, whether it’s Stacey Abrams or [a future hire], they have been excellent in their own right.  In my recruitment of them, we’ve been having conversations about what that excellence looks like, and how that fits in with what we are trying to do at Howard.

Unfortunately, sometimes that celebrity has overshadowed the other incredible faculty we’ve hired – nobody is going to put them on the front of the New York Times but, the reality is, I think in terms of academia, they are stars. That’s the other thing that I think hasn’t been well-told about our story – we’ve certainly been consistent.  It just so happens that the public personalities have gotten a lot of attention. 

LW: You have less than a year left as president, will you give us a hint as to what you are going to do next?  

WF: My intent is to retire, to really just take some time. I have committed to the board that when my successor gets here (Ben Vinson III, current provost of Case Western Reserve University), I will actively help him with the transition.  We’re already meeting once a week right now. Subsequent to that, I have a son who plays soccer in college and a daughter who plays volleyball—she’s a rising senior in high school—and I’m going to try to make it to every one of their games. I’m going to continue to travel with my wife. I want to travel to places where I could do some medical missions as well. I want to try to do about four medical missions a year. The other thing I’m committed to doing is going to Trinidad once a month to help mentor kids and that includes helping them to apply to higher ed in the U.S.

LW: That’s wonderful. Your wife, is she also a physician?

WF: No, she is the smart one in the family. She has a degree in computer science.

Great Expectations at Guttman Community College

In a classroom in New York city, three community college students discuss their futures. Andrew, who tried and left the Navy, will pursue a degree in technology.  Nick, who had trouble keeping up during COVID, has just been accepted to university where he will study psychology. Mary Alice does not know what she wants to study or do for work, but she believes the school will help her figure it out.  

“There are times when I get very down on myself and don’t think I have the energy to keep going,” she said.  “But when I come to Guttman, I’m excited because I’m surrounded by people who care about me, and it makes me look forward to my day.” 

Helping students like Nick, Andrew, and Mary Alice find their way, and their careers, is part of a revolutionary approach to higher education at the Stella and Charles Guttman Community College.  With high-impact practices, experiential learning, and a career preparedness program grounded in sociology and anthropology, there is no school like it in the country for connecting students from vulnerable neighborhoods to the world of work.  Since opening its doors in 2012, Guttman’s graduation rates have hovered at 40%, more than twice the national average – up until COVID-19.  Now, like all community colleges in the country, Guttman’s enrollment and graduation rates are significantly down, but it is eager to meet that challenge.  The school’s story at the precipice of post-COVID America feels a lot like that of its host city—it is proud, resilient, and betting on its assets.

Guttman Community College is located in Midtown, Manhattan, with buildings on either side of the New York Public Library. Bryant Park serves as a sort of non-traditional quad, with students sharing spaces with New Yorkers of every stripe and visitors from around the world.  Like everything at Guttman, its location is intentional.  Guttman tells its students, “You have a place at the center of everything.” Most of the students are of color, many are immigrants, and nearly all are first generation college students.

“When I come to Guttman, I’m excited because I’m surrounded by people who care about me and it makes me look forward to my day.”

Founded in 2012 as “New Community College” within the City University of New York (CUNY), the school was renamed the Stella and Charles Guttman Community College after the foundation of the same name donated $15 million to see what it would take to increase New York City’s community college graduation rate which, in 2012, was about six percent. 

Guttman was designed for traditional-aged college students, those just leaving high school, with first-year students attending full-time. Its evidence-based model and small classes support students, often arriving from lower-performing public schools, from admission through graduation and beyond.  Even before they start their first year, students enroll in a mandatory bridge program that helps them adjust to college life. There are no remedial courses, just developmental support built into the curriculum.  From the beginning, Guttman students are challenged to think about work as a career, not just a job. 

“Guttman’s success can be summed up as an intentional focus on achieving success for our most vulnerable communities. Its first-year experience integrates the best pedagogical practices that have resulted in high completion rates amongst first-generation college students. This is due to dedicated faculty and staff who engage in methodologies that positively impact this student population,” said Guttman President Dr. Larry D. Johnson, Jr. 

Hailed as an early example of “inclusive excellence,” in 2020, Guttman was ranked the best community college in the nation by Niche.com, just before COVID-19 hit and New York became the country’s epicenter.  For a school that rests its success on its high touch, pivoting to online learning during the pandemic was particularly debilitating.  

“We built a high-impact college where there are whiteboards everywhere and furniture that moves around and experiential learning and then ‘boom,’ we moved online and suddenly we had a whole set of students that weren’t getting our secret sauce,” said Dr. Nicola Blake, Guttman’s Interim Provost and Vice President of Academic Affairs. 

Image of Clinician Nicole Brown
Interim Provost & VP Nicola Blake & Clinician Nicole Brown

Blake acknowledges the recent stop-outs and enrollment decline but does not seem discouraged by it.  The Jamaican-born professor turned provost has been with Guttman from the beginning and embodies the grit of its students.  She has seen what can be overcome. 

Guttman is now back to in-person classes and Blake is one of the point people on Johnson’s strategic planning effort, called “Guttman Forward 2028.” In 2028, new milestones will be realized including accelerated enrollment growth, increased faculty, and the opening of a new building.  In the fall of 2023, they hope to have 1100 students, slightly higher than their pre-COVID peak.  To get there, they are adjusting the model and doubling down on their secret sauce. 

Key Ingredients 

In his literature class, Professor Valdon “Tau” Battice is using Jamaica Kincaid’s Girl to interrogate the ways in which a society might impose on the individual through the framework of a mother-daughter relationship within a colonial society. He engages each student in the small class one by one, calling them by name and asking them to consider concepts such as femininity, social comportment, indigeneity, and culture. If they do not want to offer a comment, he waits and then returns another time with another opportunity.  Soon, every member of the class has added something to the discussion.  

Image of Valdon (Tau) Battice
Lecturer Valdon (Tau) Battice

Battice is among a faculty body dedicated to student-centered, experiential learning; People who “can work anywhere but choose to work here,” Blake said. Guttman’s faculty has more published papers than any other community college in the system but is recruited first and foremost for its teaching.  This, too, is by design.  Guttman’s Reappointment, Promotion and Tenure (RPT) document puts teaching first before service and scholarship, with teaching far outweighing the other two categories.  

“We built a high impact college where there are whiteboards everywhere and furniture that moves around and experiential learning and then ‘boom,’ we moved online and suddenly we had a whole set of students that weren’t getting our secret sauce.”

Guttman’s faculty members are carefully recruited and predominantly young. They are not averse to disrupting the system by doing things differently.  They have spent numerous hours learning culturally responsive pedagogy and are all trained in Universal Design for Learning (UDL), establishing steps within assignments so that all students can succeed.  They administer very few tests, choosing instead to conduct project-based learning and problem solving. Until recently, there were no academic departments and no offices, just faculty working across disciplines in open workspaces.  

The student affairs team gathered in Guttman’s 8th floor conference room are young, passionate, and collaborative.  Their interlocking networks of counselors, peer mentors, Student Success Advocates (SSAs) and career strategists are there to move students towards their goals, whether it is degree attainment, career, or transferring to senior schools.  With backgrounds not unlike their students, the team of accomplished professionals emphasizes that the determinants of those outcomes include things like confidence, safety, social and professional capital, and mental health.  

Interim Dean Courtney Stevenson in a green suit
Interim Dean Courtney Stevenson  

Courtney Stevenson is Interim Assistant Dean for Student Affairs.  She worked in elementary education before getting a master’s in clinical psychology and coming to Guttman to head up mental health and wellbeing.  Her experience teaching 5th grade in a low-socioeconomic urban neighborhood impressed on her the importance of understanding her students as people first. 

“Before I could actually teach the content, I needed to peel back all of the personal stuff that the student was walking into the classroom with,” she said.  Being able to focus on the wellbeing of young people in an academic setting is what drew her to Guttman.  

Stevenson’s student affairs team is clearly in step.  In describing their respective areas, they tend to finish one another’s sentences or pick up directly from where a colleague left off.  As the Director of Advising and Transfer Support, Victoria Romero oversees the academic scaffolding that keeps Guttman students on track.  Born and raised in New York City, she went to public schools before attending a private boarding school upstate through a government funded program. 

Director Victoria Romero in face mask.
Director Victoria Romero

“My parents always wanted more for me than they had for themselves,” she said.  “Education was huge.” After finishing college and getting her master’s in human service administration, Romero, who is currently completing her doctorate in education, returned home hoping to work on behalf of people who she said, “look like me, share my struggles, but may not have been as fortunate.”  

Romero describes the proactive advising Guttman students receive. First-year students take a number of mandatory courses as a cohort.  They enter learning communities, called “houses,” where they are assigned their SSAs. Instructional teams involving faculty meet regularly to discuss a person’s performance in a number of ways. “While we’re talking with students and celebrating all of their accomplishments, we are also taking a close look at how they are doing, if there’s a point of disengagement, or if we need to bring in other services like wellness,” said Romero.

“The theme song here is ‘You can’t hide,’” said Blake, referring to students, faculty, and staff.  Transparency includes knowing when to make changes.  “Do we get it perfect? No, but we’re naming it and looking at the data and when we need to make a shift, we shift.”

The flexibility and high touch have paid off: in 2019-2020, Guttman’s transfer rate to CUNY or non-CUNY bachelor degree programs within two years of earning an associate’s degree was 75%. 

“My SSA was so effective at helping me find my path and that meant going on to get my degree in English at Hunter College,” said Nichole, a Guttman alumna who is now working at the school.  “She walked me through the transfer process and found a backup major for me if it didn’t work out.  Even after I was at Hunter, she helped me work through some issues I had with my credits.” 

Here, the extra support can make all the difference in a process that is far from seamless. 

One of Guttman’s ongoing challenges is fitting its unconventional model into a conventional system with institutional bias about the rigor and preparedness of the junior colleges.  This can mean there are disconnects when transferring within CUNY.  Chancellor Felix Rodriguez, who previously headed up another of CUNY’s community colleges, is taking this on, and said it has been an unaddressed issue within the system (see Q&A with Matos Rodriguez). 

Guttman has a significant percentage of neurodivergent students, most of whom come to the school with an IEP (Independent Education Plan) from their high schools.  Luiz Gutierrez is the Assistant Director of AccessABILITY, the office that helps these students become independent self-advocates.  Like his colleagues, Gutierrez’ team is part of the network, working with faculty, SSAs, and career strategists on behalf of these students and those with physical disabilities. He points out a major difference between what his team does at Guttman and what happens in most college disabilities offices.  “We don’t wait for students to come to us, we go to them,” he said, noting that young people, in particular, have trouble asking for help. 

Gutierrez, who is pursuing his second master’s degree, also sees himself in his students.  “I was drawn to Guttman because of its model but I’m also an individual,” he said. “I was a student with a disability myself and I saw the benefits that came from a supportive disabilities office.”  Gutierrez said being involved in programs like CUNY’s Coalition for Students with Disabilities gave him an invaluable sense of community and he encourages his students to pursue these kinds of activities. “It is an amazing feeling when you know you are not alone and that there are other people going through what you are,” he said. 

Rethinking Work

Everything about Guttman says to its students, “We got you,” but what may be most effective about Guttman’s model is the agency it engenders in students long after it lets go. Nowhere is this more apparent than in the way Guttman prepares students for careers.  “We tell our students as soon as they come in the door, ‘We are going to start talking about your future now. What are your career goals? You need to start mapping that out,’” said Shaina Davis, Internship Manager at the Center for Career Preparation and Partnerships (CCPP).   

Blake said the instruction can include everything from understanding concepts like “org charts” and “the glass ceiling,” to learning to speak up in rooms where you are the only person with an accent. 

At Guttman, career development services go far beyond resume writing and mock interviews.  Career mapping means directing students to courses they will need to take, helping them find the right internships and/or professional mentors and pivoting to a new plan if students change their minds. None of this is done in a vacuum.  Guttman invites leaders from a variety of industries in to hear what jobs they need and what new jobs might be emerging so that they can match their students’ interests with the demands of the market. 

The centerpiece of all this is Guttman’s mandatory, first-year, social science course called Ethnographies of Work (EOW).  The course uses methods rooted in sociology and anthropology to teach students how work is actually experienced and how to navigate as a student of color in a predominately white professional world. Blake said the instruction can include everything from understanding concepts like “org charts” and “the glass ceiling,” to learning to speak up in rooms where you are the only person with an accent. 

 “A LinkedIn profile will not tell you your survivability in a workplace, or if passion meets purpose, or if you really get to do the thing you want to do,” she said. 

Students in EOW do field work, analyze data, and study workplace doctrines to understand more broadly about work and their place in it. Professor Karen Williams, who directs the program at Guttman, instructs students to enter workplaces as researchers, observing dynamics that are often overlooked.  An auto-ethnographic component allows students to explore their own and their family’s relationship to work. “We ask students to think about the jobs their parents do and their grandparents had and to see themselves as branches of these roots,” she said.

This can be difficult work. More often than not, Guttman families are not in jobs they love, and have historically viewed work as a way to survive.  Blake writes about how students unpack this legacy in Learning from “Dirty Jobs:” Reflection on Work in the Classroom. The article presents the context and pedagogy of utilizing notions of “dirty jobs” in the classroom and highlights the discoveries made about theories of work in the process. Students document these discoveries using writing assignments that lead to a better understanding of the concept, “What is Work?”

While Guttman students have community, family and other networks, they often lack access to the networks that so many graduates rely on to ascend in their careers. “Because of systemic inequities that often serve as gatekeepers to networks within professional workplaces, they are at a disadvantage when it comes to finding or succeeding in jobs they have worked so hard to prepare for,” said Mary Gatta, a former faculty member who taught EOW at Guttman and is now the director of research at the National Association of Colleges and Employers (NACE). Gatta, who has written papers on the program, said programs like these help students seek and create their own networks, along with disrupting existing networks.

Thanks to champions like Blake and Gatta, the EOW model is now being implemented in community colleges throughout the country where similar methods can lead to positive outcomes for other students.  

Expanding the circle 

If there is one promise that the Guttman visionaries have not yet fulfilled, it is to offer these experiences to a significantly larger number of students, right in New York City.  There is no doubt that the pandemic threw this goal off track. Guttman students were disproportionately impacted by COVID and its mitigation in every way, from illness and death in their families to limited workspaces and internet access during quarantine. For many students of varying abilities who had been promised individual attention, online learning just didn’t work. 

The pandemic added another barrier for students who had not yet enrolled: Students who had been isolated in high school are in many ways less mature and less eager to join in on the community-based, high impact practices.  Others, who may have considered Guttman, have been refocused on hourly work, some of which can yield $25 an hour. Blake acknowledges that as much as COVID impacted Guttman’s enrollment, it was not the only reason the numbers could not be sustained. Even before the pandemic, surveys showed that students were looking for greater flexibility in their schedules.  People who had started somewhere else and hoped to try again at Guttman were not allowed to transfer in. 

“We realized the model had too many intersecting high-impact practices, which created a barrier for different kinds of students,” said Blake.  “We were hyper-focused on students who could be available five days a week, full time, and as a vehicle for social justice, we have to think about who we are excluding.” 

This year, Guttman is making another shift.  It will soon allow students who have been at other community colleges to transfer in and is appealing to students who work by splitting school hours into intervals that can accommodate jobs.  Asked what happens to the high-impact model when the numbers begin to change, Blake said they are all over it. The enrollment growth, plus Guttman’s endowment and federal grant money, will help maintain the ratios of students to coaches and counselors.  

Here Is where the story continues.  President Johnson explained that “Guttman Forward 2028” has five pillars, each containing six-year key performance indicators in several areas, such as elevating diversity and inclusion; retention strategies; student, staff, and faculty satisfaction; and increasing the enrollment pipeline.   

“While I am most excited about each of the five pillars, the one that resonates the most with me is Pillar Number One: Elevate diversity, equity, inclusion and belonging,” he said. “It is important to me that Guttman is a student-ready and employee-ready institution that welcomes diverse perspectives and encourages academic research and is an institution where all can feel respected and belong.” 

Johnson said the true success of Guttman is its students: “They are what make us #GuttmanProud.”