Category: Access & Inclusion

Creating a more just world through higher education.

Is Unpaid Unfair?

Posted on by Dana Humphrey

When Guillermo Creamer got an unpaid internship in the office of the DC mayor a decade ago, he was thrilled. He found a live-in nanny position that would provide housing and took babysitting gigs on the weekend to pay for food and metro fares.

There was just one problem: the job had a dress code, and Creamer only had one suit – a tannish-green number that was neutral enough, but stood out among the blacks and blues. He had the suit dry cleaned often – at no small expense – but eventually a colleague took notice and called him out for wearing it every day.

“That was such an embarrassing day,” recalled Creamer, who now works as director of residential programs at a nonprofit in Worcester, Massachusetts, where he grew up, the son of South American immigrants.

The experience, and a subsequent unpaid internship in the US House of Representatives, led Creamer to co-found Pay Our Interns, a nonprofit with a mission to end unpaid internships, and the tagline “Experience Doesn’t Pay the bills.”

For Creamer, the work was personal. He has a younger sister and never wanted her to go through what he went through – to be ridiculed for not having proper business attire, he said.

But his opposition to unpaid internships is also philosophical. Requiring interns to work for free puts poorer college students, who often have to work to pay for college, at a disadvantage over wealthier ones, who tend to have family resources to fall back on, Creamer and other critics of the practice argue. Those who can’t forgo a paycheck (or cobble together side gigs, like Creamer) can miss out an internship that could set them on a path to financial stability.

“We want to create an equitable workforce pipeline, and internships are the beginning of that pipeline,” Creamer said.

Pay Our Interns decided to start with the Congressional internship program, arguing that a program that prepares future political leaders should be accessible to all students. It tailored its messaging to each political party, telling Democratic lawmakers that paying interns would help them diversity their workforce, and Republican ones that it would provide opportunity to members of the working class.  

“We want to create an equitable workforce pipeline, and internships are the beginning of that pipeline.”

The group had some success, convincing Congress and the White House to allocate money to pay their interns. It hoped that other employers would follow Washington’s lead.

Is Unpaid Unfair to Students?

Yet ten years after Creamer was shamed over his single suit, roughly one third of internships remain unpaid, with roughly one million students working for free each year, studies suggest. Millions more say they want an internship, but don’t get one, due to barriers such as insufficient supply, inadequate pay or the competing demands of work and school.

These statistics matter because participating in an internship – especially a paid one – has been shown to lead to stronger labor-market outcomes. Students who have an internship in college are less likely to be unemployed or underemployed five years after graduation than students who don’t, studies show. Both paid and unpaid interns receive more job offers, but paid interns get more, and have higher starting salaries, too.

Given the exclusionary nature of unpaid internships, some colleges have refused to include them in their job listings. Some have endorsed a recent campaign by the National Association of Colleges and Employers, dubbed “Unpaid is Unfair,” that calls on Congress to pass legislation requiring that internships be paid.

“It’s a way to democratize access to internships,” said Mary Gatta, the association’s director of research and public policy.

But not everyone is convinced that unpaid internships should be abolished. Those who argue for preserving them say that students are “paid in experience,” and that interns should be willing to exchange their labor for training and professional connections. They point out that some employers can’t afford to pay their interns and warn that ordering them to do so will cause some to cancel their internships altogether, deepening the existing shortage.

“It’s a terrible idea,” said Bryan Caplan, a professor of economics at George Mason University. “You’re cutting out one of the main ways people get training.”

Caplan sees great hypocrisy in colleges’ charging students for classes he considers pointless, while condemning companies for providing training for free.       “There’s a massive double standard,” he said. “Here at least students learn real stuff and they don’t even have to pay for it.”

Even some proponents of paying interns say it would be a mistake to outlaw unpaid internships as long as accreditors and licensing agencies require students in certain professional programs – like psychology and social work – to complete practicum training to graduate.

“While ethically on the right track, we shouldn’t even consider banning them until we figure out how to replace those unpaid positions,” said Matthew T. Hora, a professor at the University of Wisconsin-Madison and founding director of the Center for Research on College-Workforce Transitions.

Hora, who has conducted extensive research on unpaid internships, says he’s long been frustrated by colleges’ “unbridled embrace” of internships, and wishes they’d stop pushing them so hard.

“There just aren’t enough positions available and they’re out of reach of the vast majority of students,” he said.

NACE acknowledges that some employers aren’t in a position to pay their interns, and suggests that policy makers provide financial and other support to smaller for-profit, and nonprofit organizations. In the meantime, Gatta recommends that colleges work with community groups and chambers of commerce to identify funds that could support students with unpaid internships, such as foundation grants or federal work study dollars.

The Rewards and Challenges of Internship

The benefits of internships for both students and employers are well documented. By taking part in an internship, students gain insight into potential career paths, develop industry-specific skills, and build valuable professional networks. The practical, hands-on, experience gives them an edge in the job market – and the confidence and competencies they’ll need to succeed in it.

For employers, internships are a way to recruit and retain early-career talent. NACE’s annual survey of employers has consistently found that more than half of interns convert to full-time employees and that three quarters of those converts are still with the organization after a year, compared to just over half of non-intern employees.

Colleges confronting questions about their value can also benefit from student internships, research by the Strada Education Foundation suggests. It found that four-year college graduates who complete work-based learning are more likely to say their education helped them achieve their goals and was worth the cost.

Surveys show that students are well aware of the rewards associated with an internship. In fact, seventy percent of freshmen say they plan to take one. Yet fewer than half of students complete one by the end of senior year, and less than a quarter find a paid one, Strada’s research shows.

In 2023, an estimated 3.6 million students completed internships, but another 4.6 million wanted an internship and didn’t get one, according to the Business Higher-Education Forum.

That gap is at least partly due to the challenges employers face in creating and sustaining internships. These include not having appropriate work for interns or lacking the staff to supervise them, the Forum’s interviews with employers show.

Employers may also question whether an internship will provide a good return on their investment, said Nicole Smith, research professor and chief economist at the Center on Education and the Workforce, at Georgetown University. 

“There’s a cost in terms of the personnel and time invested, and you don’t know if the person will stay with the firm,” Smith said.

Given that uncertainty, employers may wonder “Am I training for me, or for my competitor?” Smith said.      

The available internship slots aren’t evenly distributed, either. Studies by NACE have found that women, Black, Hispanic and first-generation students are underrepresented in paid internships, while white, male and continuing generation students are overrepresented. There’s some evidence that students of color are over-represented in unpaid internships, though Hora cautions that it’s far from definitive.

The reasons for these disparities aren’t entirely understood, but there are a few prominent theories.

One popular explanation is that Black, Hispanic and first-generation students are more likely than other demographic groups to be classified as “low-income,” and can’t afford to give up a steady job for a short-term internship – even a paid one. In other words, they’re not applying in equal numbers.

 Another possibility is that first-generation students and students of color have less of the “social capital” needed to secure internships, which are frequently advertised through “whisper networks.”

And a third theory is that students of color and women are less likely to be paid because they cluster in majors associated with government and the non-profit sector, where paid internships are rarer.

Racial and gender gaps in internship participation may also reflect employers’ recruiting practices. If companies are drawing candidates from colleges that disproportionately enroll wealthier and white students, they’re less likely to end up with a racially- and socio-economically diverse applicant pool.

Yet even as students struggle to secure internships,  one in three employers say some of their slots are going unfilled.

That disconnect may be due to poor marketing on the part of employers, or to a mismatch between what companies are seeking and what students have to offer. In the Business Higher Education Forum’s interviews with employers, some companies said they couldn’t find candidates with the qualifications they wanted, according to Candace Williams, its director of regional initiatives.

Bringing the Bargaining Power         

So what can be done to broaden access to internships – and to paid internships, in particular?

Requiring employers to pay their interns, as NACE and others have proposed, could help diversify the applicant pool, making internships possible for more low-income students.

But with Trump and other business-friendly Republicans on the verge of controlling both the White House and Congress, a ban on unpaid internships isn’t likely to pass anytime soon.

Meanwhile, a growing number of colleges are setting aside funds for stipends to support students in unpaid internships. A recent survey by NACE found that more than a third of institutions now offer such stipends.

Karen Garcia, a junior at the University of Wisconsin whose family immigrated to the US from Mexico six years ago, used the $1,000 she received through her college’s “SuccessWorks” program to buy a coat and dressier shoes for her summer 2024 internship at the Department of Corrections. The money also helped cover gas for the car she used to get to the job, where she helped out on cases involving Spanish speakers. Without the grant, she said, “I would have had to lean on my parents, and they don’t earn that much money.”

Yet competition for colleges’ limited funds can be fierce, and only two percent of colleges provide the aid for any or all unpaid internships, the survey found. And while subsidy programs are an efficient way to get money to students, they often aren’t sustainable, especially if they rely on grants or alumni donations.

Recognizing this, some colleges are exerting pressure on employers to pay their interns, threatening to drop their “preferred employer” status, said Laura Love, who leads the work-based learning agenda at Strada.

“Colleges may have more bargaining power and influence than they think,” Love said.

At George Mason University, Saskia Campbell, executive director of university career services, uses data to persuade employers to pay her students. She shows them how pay increases the quality and diversity of the applicant pool and points to what competitors are paying their interns. She tells them they’ll get “more dedication and focus” from their interns if they’re not juggling a paid job on the side.

While some employers seem swayed by her descriptions of the financial strain students are under, “a lot of times it requires making the business case for them,” Campbell said.

If an employer says they don’t have the budget to pay their interns, she’ll push for “something is better than nothing.”

Campbell says many employers mistakenly assume that academic credit is a reasonable alternative to pay. They don’t always register that “not only are they not getting paid – they’re actually paying for the experience.”

Still, the work of expanding paid internship can’t fall solely on colleges. Among the think tanks and advocacy groups that promote internships there’s a consensus that it will take employers, government, and colleges working together to grow the field. And achieving such collaboration won’t be easy, said Su Jin Jez, CEO of California Competes, which has conducted interviews with both colleges and employers.

Though all three parties value internships, they value it for different reasons, she said. Colleges may think that employers will respond to arguments that internships will diversify their workforce, for example, when they’re really just interested in sourcing the top entry-level talent.

That “misalignment in values,” mirrors differences in structure and culture that can make cooperation difficult, Jez said.

Moving beyond the Traditional Model

As companies and colleges navigate these challenges, they’re also experimenting with alternatives to the traditional internship model.

Among the innovations that have taken root are “micro-internships” –  short-term, paid assignments that provide many of the benefits of regular internships without the long-term commitment.

Micro-internships function as sort of speed-dating for students and employers, allowing each party to see if the other is a good match, said Jeffrey Moss, CEO of Parker Dewey, which pioneered the approach a decade ago. The company has partnerships with 800 colleges, he said.

Moss believes micro-internships level the playing field, allowing students who might not have family connections, a 4.0 GPA, or an elite-college pedigree the chance to prove themselves to a prospective employer. Their short-term nature also makes them a way for students to try out different professions, to find one that brings them a sense of purpose.

At the same time, colleges are finding ways to make on-campus work more meaningful. Under one new program, students working in on-campus jobs at The University of New Hampshire can opt into a professional development program that offers regular meetings with a supervisor and the opportunity to earn micro-credentials in skills like communication and leadership.

Gretchen Heaton, associate vice provost of career and professional success and high-impact practices, said the program teaches students to articulate the skills they’ve gained through on-campus employment.

“Students often believe that unless it’s a ‘real job,’ it shouldn’t go on the resume,” Heaton said. “This is a way for students to talk about value in a way employers will understand.”

At Clemson University, the longstanding University Professional Internship and Co-op (UPIC) program matches students with paid positions submitted by faculty and staff, then links their work to a series of career competencies.

The program not only increases students’ odds of having a job when they graduate, but also aids in retention, according to O’Neil B. Burton, executive director of Clemson’s Center for Career and Professional Development.

“Our first-gen and Pell-eligible students don’t have to take a waitressing jobs or clerk at a mini mart. They can work on campus for somebody who recognizes that their class work comes first,” Burton said. “That can make the difference between being able to stay in school and persist to graduation and having to drop out and work.”

Guillermo Creamer, for his part, never finished college. He dropped out of American University a year shy of graduating because he couldn’t manage the tuition, he said. Pay Our Interns, the organization he helped create in 2016, has been dormant since its co-founder and executive director Carlos Mark Vera stepped down a little over a year ago.

Creamer said funders have shifted their attention away from diversity, equity and inclusion initiatives as opposition to DEI continues its march on higher education. For now, he believes the best place for Pay Our Interns to be is on the sidelines, monitoring the moves of the incoming administration.

But Creamer said he and his organization haven’t given up on ending unpaid internships and will spring into action if anything threatens the gains they’ve made so far.

“You can’t pay the rent with ‘experience,’” said Creamer. “Unpaid internships are an inequitable injustice.”

Listening from the Heart

Posted on by Dana Humphrey

Sometimes, the stories are hard to hear.  Laila Alsheikh, a bereaved Palestinian mother, told of how she was barred, by Israeli soldiers, from taking her 6-month-old baby to the hospital in the occupied West Bank. Gravely ill from tear gas, the child died the same day. For 16 years, she would not speak of it.

“I was filled with anger and rage and vowed I would never look or speak to an Israeli person again in my life,” she said. “And then I met Robi.”


Robi Damelin is an Israeli citizen, the mother of two sons, one of them lost to a Palestinian sniper. The pain she shares with Laila Alsheikh drew the women together as mothers, and now friends, despite being from warring nations. Their commitment to channel their grief into reconciliation and peace has made them colleagues in a cause called The Parents Circle Families Forum (PCFF).


The PCFF is a joint Israeli-Palestinian organization of over 800 families, all of whom have lost an immediate family member to the ongoing conflict in Palestine and Israel, and all of whom have chosen a path of reconciliation rather than revenge. Alsheikh and Damelin’s stories, and those of many others, are in videos included in a new educational program the organization offers called Listening from the Heart. Developed through a collaboration with Georgetown University, Listening from the Heart offers communities a chance to engage in meaningful dialogue about the Israeli-Palestinian conflict from a human perspective. Its primary constituents are colleges and universities, many of whom are seeking ways to process the unrest that overwhelmed campuses after October 7th and the war in Gaza.


“You can’t really understand what this is all about, but you can understand what another human being may be feeling,” said Damelin, who is Spokesperson and International Relations Manager for the PCFF.  “When you recognize that, it creates trust.”


The impact of this work relies on the delivery of that message to people and organizations inside and outside of the Middle East. It asks us to consider “if those who paid the highest price for this conflict can understand and empathize, then shouldn’t we all?” 

The PCFF uses the “parallel narrative” method to communicate this message in conversations around the world. Typically, this involves two speakers — one Israeli, one Palestinian – who talk plainly about the loss they have suffered from the conflict, yet, at the same time, they have come to see the person on the other side as a human being and they describe that experience. The power of this shared humanity las led them to work and pray for peace.


With offices in both Israel and Palestine, the non-profit organization is partly funded by sources outside of the Middle East, including the United States. Since 2013, Shiri Ourian has been the Executive Director of the American Friends of the Parents Circle. She had been working to raise awareness and funds in the U.S. to support the work that was being done on the ground when the Israeli/Hamas war broke out on October 7, 2023.


“After that day, we got calls from so many communities, corporations, colleges and universities, even the World Bank, all saying the same thing – ‘neighbors are not talking to each other, there is tension between my senior staff, students are shouting at one another.’”


Ourian says the high demand for some kind of guidance in how to respond to the war accelerated the development of the Listening from the Heart program.


“We didn’t have the resources to just send people all over the country,” she said. “It became very apparent, very quickly that we needed to create a standalone program that people could access whenever they wanted to. And that’s what we did. Listening from the Heart is all based on the model of the Parents Circle pedagogy – the power of storytelling to create an emotional transformation.”


Continuing the Story

Well before October 7, 2023, Robi Damelin envisioned scaling the work of the Parents Circle with an academic partner who shared the organization’s mission. When the time was right, she immediately turned to Georgetown University. Her long friendship with then-president John DeGioia had pointed her in that direction since they first met at a Parents Circle forum back in 2008. As the highly-regarded leader of the Jesuit school, DeGioia had long embraced the non-profit’s mission of peace through dialogue. 

By the beginning of the new year, the task of turning compelling narratives into empathy-building and listening skills was in the hands of two of the university’s renowned teaching, learning, and innovation centers– the Center for New Designs in Learning and Scholarship and The Red House, Georgetown’s transformative education unit.


“This work really relates to Georgetown’s values,” said Kimberly Huisman, a curriculum developer at the Center who led the project with her colleague Susannah McGowan from The Red House. “Our ecumenical approach is welcoming to all faiths and our global perspective encourages students to see themselves as part of one world,” said Huisman.


McGowan says she hopes the program will complement a number of efforts the university is pursuing to promote dialogue and civil discourse at one of the most polarizing times in American history. She believes Listening from the Heart will build skills students need to understand conflict resolution in any situation.


“The question we are always asking ourselves is how do you design programs that help students grapple with very real challenges,” she said. “We need to provide spaces for what we call ‘productive tension’ so students will be equipped to face difficult topics once they graduate.”

Huisman and McGowan spent six months with the Parents Circle Families Forum creating videos and developing the curriculum. Listening from the Heart has four modules revolving around three different phases: preparing for, presenting, and processing the personal narratives. The course can be taught consecutively or spread out over time. The first module helps facilitators learn the background of the program. What are the goals of Listening from the Heart? What is the program not about? In preparing for the presentations, groups work on understanding the barriers to listening, i.e., “How do I engage with something I disagree with?” Presenting the work is where the series of personal narratives are featured; and the processing section involves reflection and learning from what has been presented.


“How do we listen to somebody when we’re triggered? How do we let somebody else know that they are heard?

Ourian says the goal of the program is to generate empathy and to reject the binary notion of one side vs the other. But it also involves building skills that will serve students for life.


“We help people build their listening skills in difficult circumstances,” she said. “How do we listen to somebody when we’re triggered? How do we let somebody else know that they are heard? Listening isn’t just about taking in information, it’s about acknowledging the other side – how do you do that when the other person’s truth feels like it’s in contradiction to your truth?”


An important component to the program is providing facilitators and participants the historical context to discuss the nuances of the conflict, the absence of which has exacerbated tensions on campuses. The preparation materials for facilitators warn “When American communities adopt a binary, simplistic view of the conflict, they magnify its complexities and distort the narrative to fit American contexts, which
may not accurately reflect the realities experienced by Palestinians and Israelis. Outsiders must consider whether their actions and engagement help resolve or worsen the conflict.”


While the program aims to turn caustic debate into productive discourse, it also hopes to give people who are afraid to talk about the conflict the words to do so effectively. “Mostly, people are just silent,” said Damelin. “After all the shouting and the statements, people are just shutting down. And that’s where this program steps in.”


The Listening from the Heart curriculum is now available on the American Friends of the Parents Circle Parents website for any community, with reduced fees for non-profits and no charge for public high school teachers. It has been endorsed by the American Federation of Teachers but the initial roll-out of the program in the U.S. is focused heavily on colleges. This fall, Damelin, Ourian and Alsheikh have been on a campus tour throughout the Northeast, promoting the program at a number of schools including Brandeis, Barnard, Columbia and New York University. They will soon head to the Midwest and west coast.


In November, the Parents Circle Families Forum and Georgetown University hosted a special program at Georgetown, the same week the team was asked to speak at the Washington Post’s Global Women’s Summit in D.C. There, before an audience of faculty, students and community leaders, they once again told their stories; sometimes painful, often joyful, always hopeful.


“Sometimes at a meeting, there will be Palestinians who don’t speak Hebrew and some Israeli’s that don’t speak Arabic,” Alsheikh told the audience. “But when they look at each other, they understand what each one is feeling and they start to cry and hug each other, without saying a word.”

“Higher Education Builds America” 

Posted on by Dana Humphrey

On the first two Sundays in October, the American Council on Education ran a full-page ad in the New York Times targeting both presidential candidates with the tagline “Higher Education Builds America.”  In what was both a PR campaign and a policy brief, the ACE ad was part of a larger effort to promote higher education’s economic value within a bipartisan message meant to withstand either election outcome.  Now that the candidate less likely to embrace their agenda heads to the White House, ACE continues the fight with renewed vigor. 

The face of the campaign is ACE president Ted Mitchell, but the person in charge of it is  Nick Anderson, former long-time higher education reporter for the Washington Post, now ACE’s vice president for higher education partnerships and improvement.  As a former journalist who has observed the highs and lows of a sector considered the bedrock of the American dream, Anderson does not seem defeated or discouraged by the political situation. More than most, he knows that higher education isn’t going anywhere. 

While this may be true, innovation in higher education is something Anderson says is part of the campaign’s message. But messaging is different than policymaking, and it remains to be seen how ACE’s left-of-center advocacy agenda performs in the Republican legislative lock-down. In its open letter to candidates, ACE laid out  a set of priorities that include increasing federal aid for students and research, repealing the taxability of scholarships, reforming the endowment excise tax, and improving the visa process to better support international students. 

As the non-profit’s government affairs professionals work the agenda on Capitol Hill, Anderson and his colleagues will be in forums, and on social and traditional media, getting policymakers and thought leaders to look at the bigger picture.  

Here is an excerpt of our interview for LearningWell.

LW:  Let’s start at the beginning.  What motivated ACE’s new campaign? 

We started the campaign a little before September when we were thinking about what to say to the presidential candidates.  We wanted to articulate some core principles.  We wanted to say to the campaigns: “This is who we are, this is what we do, and here’s what we’d like you to look at when you take office.” 

It’s been a rough year for higher education.  Arguably, it’s been a rough few years for higher education and yet, here we are, definitely wanting to be part of the conversation – the policy conversation and the political conversation and we’re not going away.  Higher education has been part of the country since the beginning, for all of our flaws.  We have grown with the country and helped the country grow.  And now in the 21st century, we’re here to help it grow some more. In September, we wrote an open letter to the candidates – which was the basis for the New York Times ad – that articulated this vision of our history and our connection to America with a strong message that whoever wins the election we are ready to work with you. 

LW: What is it you hope to communicate through the campaign? 

From a message perspective, we wanted to draw the big picture for folks. We wanted to step away from the controversies of the moment – and there will always be controversies – and remind people that higher education is simply part of the American story. It has been here from the beginning. Thomas Jefferson went to William and Mary and founded the University of Virginia. Abraham Lincoln signed the Land Grant Act that created land grant institutions throughout the country.  There’s the establishment of the HBCU’s, the national enterprise of the community college movement, the GI Bill, the Higher Education Act of 1965, the Pell Grant and on and on. This historical through line of higher education is something we need to really emphasize to President Trump now and to Congress.  

We are not a sector that sprang up yesterday. We are here and we have always been here. When you talk about national security, when you talk about public health and medicine and lifesaving medical breakthroughs, when you talk about the regional economies of this country and the national economy, we have always built America and we will keep on building.  These are the kind of big picture messages we want to advance because, frankly, that often gets lost in the public narrative.

“We have always been part of the American story”

LW: Is ACE concerned about the election of Trump and the anti-higher education rhetoric his campaign employed? 

The rhetoric around the campaign season can get pretty heated, but there are campaigns and then there is governing.  We’ll see what all this means.  Trump hasn’t taken office yet. The new Congress hasn’t been sworn in. We are extending our hand to every national leader from the president to the Senate majority leader, the Senate minority leader, the House speaker, the House minority leader. We obviously will stand up for ourselves but wherever there is opportunity for advancing, we will advance. 

Regarding the attack on higher ed, I would say we are big enough to weather critiques. If there are people outside or inside of higher ed who are labeling us as “woke” or “elitist” or any particular adjective, we have to reckon with that. What does that mean? I would argue that we can absorb those critiques and evolve and take necessary steps if need be, but, more importantly, we need to simply be there and listen so that people understand that higher ed is hearing them. We have to avoid being defensive. We are institutions that promote, elevate and value the marketplace of ideas and political debate. As such, we have to be big enough to absorb any criticism and listen to it.  At the same time, we have to continue to promote our values.  We value academic freedom.  We value free speech. And we value institutional autonomy. 

LW: As part of the campaign, you acknowledge the need for change along with the value that higher ed brings.  What are some examples of that?

We have real work to do on the affordability front. I think it’s two things at the same time. There’s plenty of data that shows that college opportunities are affordable and available in many ways and we need to do a better job at communicating that. We are champions of access and champions of policies that promote affordability. We are champions of the Pell Grant. We are champions of the Free Application for Federal Student Aid, which had a disastrous year, but it’s now on the road to getting better. 

We want very much to promote the message that college is affordable, and yet we know that there are things that must be done to make it more affordable to more people and to have the value of college be elevated so that families, when they’re thinking about making a significant investment of money, and time, that they think it’s worth it. 

I also want to be crystal clear that what we’re saying here is meant to be maximally inclusive and has relevance for those who choose not to go to college.  Your life could have many paths that intersect with college at different points.  Our fixation with the education of 18 to 22 year olds is well grounded because we all care about our children and their emergence as adults in the economy and in their communities. But that traditional pathway has been shown many times to be too narrow to define what higher education is. There are a lot of people who intersect with higher education after age 25, and we need to capture that in our conception of who we are.

LW: What changes to do you see coming?

The sector is really a vast field of institutions and I think there’s a real value in partnerships between different types of institutions – community colleges and research universities, for example. Universities are an obvious example of fertile ground for partnerships and coalitions that would bring home to average folks that, “Hey, I’ve got college everywhere available to me. It’s not just that distant state flagship or those private universities off on the coast somewhere.”  Promoting community colleges and the wonderful work that they do and their accessibility is critical to that. But promoting the linkages between colleges that can be very different is really essential as well. 

We also have to promote different modalities.  Online education is here to stay. It’s not the enemy, it’s part of our fabric right now. I think the pandemic accelerated that and raised some questions about how it fits with residential higher education, but there’s no question that online higher education is real and important and potentially a crucial area for higher education to expand access to more Americans. There’s also a really important movement of credit for prior learning that we are very interested in helping to integrate into our thinking about higher education.  Innovation is part of higher education. To go back to my theme, I want to emphasize to the thought leaders and policymakers the vastness of who higher education is, what higher education is. 

LW: You have covered higher education for many years.  What is your observation about the state of higher education today? 

I literally covered higher ed directly for the Washington Post for 12 years. And every one of those years there were burning issues that were perceived in some way as an existential crisis for higher ed.  And in the last decade there have been plenty of crises of the moment. Certainly Covid was an existential crisis. There were crises related to “Me too” scandals and questions about sexual misconduct and sexual assault on college campuses that were really crucial to acknowledging the age-old problems of securing safety for students and creating an environment free of harassment and free of intimidation. The last year seemed to have very acute challenges, with the protests (over the war in Gaza) and the congressional hearings, but it’s not the first time that colleges have been rocked by challenges.

LW: What excites you about this new role?

I spent a couple of decades covering education and now I’m fighting for it. That, for me, is a wonderful pivot. There’s a lot of work to do. People in this country care about the American dream and getting ahead. And I think they also care about the free exchange of ideas and all those good things that higher education provides for us.  

Learning from President Cauce

Posted on by Dana Humphrey

Ana Mari Cauce has been president of the University of Washington for nine years. During that period, she has steered the public research university through rising rates of mental health issues among college students, a global pandemic, student protests over war and injustice, and declining public faith in higher education. But while these challenges have made many higher education leaders justifiably reticent, Cauce remains forthcoming and remarkably clear.  

In an interview in her office on the Seattle campus, Cauce considers a host of questions within a context drawn from research as well as her own experiences in life. She weaves stories about her family, her early career, and her own education through serious topics like free speech, DEI and careerism in higher education. In doing so, she demonstrates the important skill of learning one’s truth, which has earned her a reputation for being the real deal.

Cauce believes guaranteeing free tuition relieves a psychological barrier for students and families who are fearful of “sticker shock” and the debt students incur as a result. In addition to free tuition, most Husky Promise students receive additional aid to cover cost of attendance, including housing, transportation, and books. However, none are offered aid to cover the full cost of all expenses and are responsible for some costs, although they can be covered through jobs, which can be provided on campus. Cauce says it helps with retention because students have skin in the game and is an important message for taxpayers who support the school.

Low-income students also have a host of supports at UW from basic needs to academic advising. Cauce is adamant that getting in is not enough. “We are serving a class of students that weren’t making it to the university, and they need more help,” she said. The support is paying off. When asked what she is most proud of at UW, Cauce mentions closing the graduation gap. There is very little difference between the school’s Pell-eligible and non-Pell-eligible 6-year graduation rate.

Struggling to pay for college is something Cauce has personal experience with growing up in a college-going home with financial challenges.  Her father was the minister of education in Cuba before the family fled to Florida in the 1960s where he then got a job in a factory. Cauce lived at home and worked while on scholarship at the University of Miami.  Her brother started out in community college and eventually earned a full scholarship to Duke only after a mentor recognized his talent and helped him apply for aid.

“There was no question that we were going to college,” she said. “The real question was how were we going to pay for it. My parents didn’t understand the system.  School was free in Cuba.”

When she graduated from university, Cauce intended to take on the world as an investigative journalist a la Woodward and Bernstein but changed course when a good paying research job emerged in a lab.  Her love of research and human development led her to a career in clinical psychology and a PhD from Yale.

But Cauce says her experience as a minority student in an elite institution left her with “zero self-esteem,” and no doubt contributed to her passion for inclusion.

“I say to students all the time, the world is not small and private. It is big and public,” she said.

Indeed, Cauce’s down-to-earth style is refreshing for someone working in a sector increasingly viewed as out of touch with everyday people. While she defends the support students of marginalized identities receive through DEI programs– “That’s what those offices are there for.  This work must be done” — she is less concerned about how they are organized. She also sees the need to view diversity more broadly.  “I’m not sure higher ed has done a good enough job at that,” she said.

As a clinical psychologist, Cauce addressed the rising rates of mental health issues among students early on in her presidency with increased clinical supports. But in discussing mental health, she also emphasizes the need for coping skills. 

“Nine out of ten times what messes you up is not the problem itself, it is the way you cope with it,” she said.

I say to students all the time, the world is not small and private. It is big and public.

The university has a Resilience Lab which promotes wellbeing through research, education and strategic programs and initiatives. It includes a six-week program which equips participants with cognitive skills to manage stressful emotions and situations, and mindfulness skills to strengthen self-awareness and empathy.

Asked how to create a sense of belonging in a school so large, Cauce says there are myriad ways for students to “find their people” and believes navigating large environments like a public university teaches important life skills.  “I wonder if we don’t do our students a disservice with too much handholding,” she said. 

Cauce is predictably pragmatic on the debate about the value and purpose of college.  “We do have to justify what we’re doing and why it makes a difference if we’re getting public money, and all of us do,” she said. 

As to the question of whether you go to college to get a job or to grow as a person, Cauce said, “I think this idea that it’s careerism versus knowledge for life is a false dichotomy. It’s really important not to be narrow-based in our teaching because we need to be giving people an education where they are life-long learners and informed citizens.  But there is nothing wrong with the fact that our students want jobs. As DuBois said, ‘It’s not just about making a living, it’s about making a life. But if you can’t make a living, you can’t make a life.’”

Ana Mari Cauce will retire from UW in June of 2025.

Western Governors University

Posted on by Dana Humphrey

When Kevon Pascoe decided to apply for a part-time job at Kentucky Fried Chicken, it wasn’t primarily about the paycheck. He was nearly finished with his contract with the Marine Corps, which had paid for his bachelor’s degree at Norwich University in Vermont. He knew he wanted to pursue an MBA. And he’d just heard about the partnership between KFC and Western Governors University (WGU), an online-only institution.

“I heard about a new program that if you’re an employee at KFC, they will pay for you to go to WGU,” says Pascoe, who emigrated from Jamaica with his brother in 2010. He’d always had a clear vision for his future, and it involved education, hard work, and hustle. When he looked into the details of WGU, he discovered a program that would allow him to work at his own pace, and complete courses quickly based on proving competency in the material. He got the job at KFC working nights while working days in the Marine Corps, and then completed his MBA—as well as a second master’s degree, in Management and Leadership—in one year.

“Some would say that that’s impossible, but it’s because of how flexible WGU is. The concepts that I had within my MBA really kind of correlates with what I did in the Marine Corps as a logistics officer,” says Pascoe. “If I already knew the material, I could test out of it quickly. If I needed help, help was there. Everything was on my pace, on my terms, and that allowed me to find a rhythm and complete it on my own time.”

Pascoe now works for Pfizer full-time as an Incoming Material Testing Manager and is taking advantage of a Pfizer benefit that enables him to pursue an online PhD in organizational management. “That’s kind of who I am, in terms of challenging myself,” he says. “I’m always in a state of learning.”

Kevon Pascoe’s story reflects the effectiveness of WGU for non-traditional students who are drawn by its flexible pacing, flat-rate pricing, and engaged mentoring. But additional evidence came to light when the university began partnering with Gallup to survey its alumni: The survey results revealed satisfaction levels that rival, and often exceed, those of traditional universities—both online and in-person.

WGU alumni, it seems, are not only pleased to have had their needs met with career-ready programs and a commitment to affordability. They are reporting higher levels of satisfaction with their career and calling their degree a worthwhile investment—noteworthy at a time when that investment is sometimes called into question by those mired in debt.

What is WGU?

In 1997, Western Governors University was conceived by 19 U.S. governors who envisioned a flexible university structure for underserved student populations—working adults and mid-career professionals who needed a flexible pathway to their degrees, particularly in high-demand fields such as nursing and IT.

Instead of relying on the traditional credit-hour model, WGU adopted a competency-based education (CBE) model, allowing students to progress by demonstrating mastery of material. This model was designed with flexibility in mind, ideal for adult learners managing jobs or family responsibilities who needed alternatives to on-campus programs to get the degree they were lacking in order to boost their responsibility, title, and earnings. The result was a fully online institution that could cater to students regardless of geographic location or time constraints.

WGU’s flat-rate tuition model enables students to complete as many courses as they can within a six-month term for a single fee. That plan is attractive to this motivated demographic; 93% of its students are over 24 or older (compared to 38% of those at U.S. bachelor’s-granting institutions), 95% are financially independent (compared to 29% nationally), and 57% are married (compared to 11% nationally)​. The average WGU bachelor’s degree student spends around $6,600 per year on tuition—nearly 40% less than the national average—and after graduation, carries an average loan of $8,228, compared to $18,775 for graduates nationally ($21,335 for those in private universities). On average, they finish their degree in 2.4 years, typically while working—a shorter path that translates to significant savings for adult learners, and an express lane to the job advancements they were seeking with those credentials. In 2021, WGU’s Michael O. Leavitt School of Health produced 17% of the nation’s registered nurses earning a BS in its hybrid prelicensure program (60 percent of the work completed online, 40 percent undertaken in hands-on clinical work in community-based settings).

Gallup Poll: WGU Restoring Confidence in the Value of a Degree

Pascoe’s sentiments towards WGU is not unique. The most recent Gallup survey reflects a level of alumni satisfaction unusually high for any type of institution, both online and traditional.

Gallup surveyed nearly 2,800 WGU alumni who completed their undergraduate degree between 2018 and 2022, collecting information about graduates’ experiences while enrolled, as well as data on postgraduation metrics related to employment and wellbeing. The survey found that WGU alumni were nearly twice as likely to recommend their alma mater as graduates of other schools. Specifically, 76% of WGU alumni reported that they would “highly recommend” the university, compared to the national average of 41%​​. Three-quarters of WGU graduates trust their university to make decisions with students’ best interests in mind, compared with 39% of graduates nationally. The relationship WGU students have with the faculty and staff at the university is tangible, even though they are not physically together in the classroom: Eight in 10 graduates say they had a mentor at the university who encouraged them to pursue their goals and dreams, which is 28 percentage points higher than the national average (52%). And 73% of WGU alumni strongly agreed that their degree was worth the cost—compared to just 34% of graduates nationwide.

The relationship WGU students have with the faculty and staff at the university is tangible, even though they are not physically together in the classroom.

“Findings show that WGU alumni are far more satisfied with their undergraduate experience than bachelor’s degree holders nationally,” the report concludes. “Graduates are positive about WGU’s student support system, caring and committed faculty, inclusive learning environment and career‑relevant curriculum. Collectively, these factors contribute to why WGU alumni are twice as likely as other college graduates to recommend their alma mater.”

WGU graduates also go on to report high levels of well-being and workplace engagement. Gallup data reveals that 77% of WGU alumni rate their lives positively, a significantly higher proportion than among adults without a degree (50%)​ and are more likely to be enthusiastic and invested in their work, with 44% of alumni engaged at work compared to 35% of bachelor’s degree holders nationally​.

Stephanie Marken, a senior partner at Gallup who led WGU’s research, sees the university’s high satisfaction rates as a direct result of its pragmatic competency-based education (CBE) model, and the type of goal-oriented students who are aware of what they want from it.

“I think when you’re designing curriculum with career in mind, you’re designing very strategically to fit the student’s need. We know empirically, through the survey that Gallup had in partnership with Strada Education Network, that the relevancy of curriculum was one of the strongest predictors of self-reported value of experience,” she says. “And it’s a simple reason, right? That people feel like, ‘I am going to be able to use this information. It is going to be inherently valuable to me in my career.’ And I think WGU is just very laser focused on that.”  

For many prospective students, and first-generation students in particular, higher education is a mystery: How is admission decided, how are scholarships determined, how do you quantify how much is worth spending, and how do you know if there’s really a return on investment?

“Higher ed feels like a little bit of a black box. And anything we could do to make it clearer, to show the average outcomes, and what people expect when they graduate, demystifies things,” says Marken. Whenever students can draw a clear line to what was enabled because of a degree, they are going to report greater satisfaction with that degree, and with the choice they made to pursue it. “WGU prioritizes that clarity, which I think help explains the alumni satisfaction rates and self-reported wellness value.”

The Power of Mentorship

While the competency-based model is at the heart of WGU’s appeal, there’s more to it than just flexibility. One of the distinctive features of WGU’s model is its compulsory mentorship program, which provides each student with a dedicated mentor who offers personalized guidance and support. This mentor is solely focused on helping students navigate their academic journey, offering advice on coursework and even helping them manage personal challenges that might impact their studies—say, food assistance, childcare, housing, or other issues that can impact the ability and confidence to be successful.

“Every single student, when they start their program, is assigned a program mentor, and that mentor knows what your goal is. They know what classes you need to complete to get there, and they’re going to help you out all along the way,” says Robert Sullivan, Senior Director of Alumni Engagement. “We are serving a lot of people who arechoosing their education for very specific outcomes, and we are very good at providing the support to make sure they get there.”

For Pascoe, this mentorship was crucial. Jeremy Little was assigned to be his mentor for the MBA, and Pascoe requested Little again for his MSML degree. “That man is awesome. He cheered me on in every aspect. He was there to let me know the results of a practice test, always checking up on me, there to remind me of the motivation, it doesn’t matter what time of the night,” he says. “His care, his commitment, and really his compassion in his job really helped my success in both degrees.”

After a year of an online mentoring relationship, Pascoe and Little were able to meet in person when both traveled to the WGU commencement ceremony. “It’s one thing to create a relationship virtually, but another thing to see that person in real life. Amazing,” he says. “It was just one of those moments where everything just fit together.”

Avoiding debt, aligning values

Students who are able to secure a degree without incurring significant loan debt know full well the bullet they are dodging.

An estimated 42.2 million Americans hold federal student loan debt with a total national balance of over $1.6 trillion, according to the Federal Reserve. Higher education is supposed to improve quality of life, granting access to high-quality jobs that provide greater stability, higher salaries, and critical benefits like healthcare. But the burden of debt risks capsizing the benefits, while causing prolonged stress, anxiety, and feelings of shame.

A 2023 Gallup-Lumina study found that 41% of enrolled bachelor’s students had considered dropping out in the past six months, many citing concerns about paying for their education. And almost 40% of middle and high school youth say they are not interested in pursuing a postsecondary degree.

Helping students avoid that debt, and not be scared away from higher ed, is central to WGU’s mission. “Individual economic outcomes for students is critical,” says Marken. “A lot of their students tend to be underserved populations, and that makes affordable higher education an actual lever for economic mobility when it could have been a significant burden.” The relief and gratitude of alumni of not shouldering tremendous debt, she says, is a further reason for their high levels of satisfaction.

WGU commencement ceremonies take place seven times a year in locations around the country, Sullivan says, and represent the convergence of a few thousand people who have made a conscious choice to prioritize their higher education in a self-paced, self-motivated way. First-generation families. Students and mentors meeting in person for the first time. The first graduate of the KFC Foundation program, Kevon Pascoe, honored with a KFC bucket with his face on it.

“Watching these people walk across the stage to get their degree, it’s a pretty special moment, seeing these students and mentors meet. And the student speaker talking about their life and experience, will make you cry 100% every time, it doesn’t matter how many you’ve seen,” says Sullivan. “When students achieve this degree that made the difference in getting them over the hump to where they wanted to be, it’s no wonder they’re satisfied.”

Learning and Flourishing in America’s City for Health

Posted on by Ella

Rochester, Minnesota has one of the highest per capita physician to population ratios in the country. Home to the Mayo Clinic, it benefits from the prosperity and diversity of its anchor institution, consistently rated the best hospital in the world. In 2009, the city strengthened its distinction as “America’s City for Health” when it launched a research university that would complement Mayo Clinic’s medical research enterprise and meet its ongoing workforce needs. The community appears to be getting all that and more with the University of Minnesota Rochester (UMR) – an innovative learning environment that centers equity and wellbeing as it takes on healthcare’s grand challenges. 

“Building a major university here, particularly one focused on health care, has been so important to the fabric of this city,” said Mayor Kim Norton. “I am so proud of the work that they do and the success they have had with their students.” 

UMR opened its doors to its first 57 students in 2009 after a multi-year effort among community leaders brought a regional branch of the University of Minnesota to town. It has grown to nearly 1,000 students who prepare to enter a variety of health-related fields, clinical, technical, and administrative. Two-thirds of the students are in at least one category that would be considered historically underrepresented. This fall, nearly 50% of the student population will be BIPOC (Black, Indigenous, people of color). 

Bringing more students of color into the medical professions is one of the goals of the UMR/Mayo Clinic partnership which hopes to provide a stronger pathway to medical careers as it diversifies a health care workforce that serves patients from around the world. “We have a strong focus on diversity, equity and inclusion here to make sure we represent all of society and that our patients can see themselves in their caregivers,” said Karen Helfinstine, Mayo Clinic’s Vice Chair of Education Administration. “Our partnership with UMR is critical to cultivating the workforce of the future.”

From the university side of the partnership, Mayo Clinic provides the promise of a good career for its students as well as an opportunity to foster an educational environment leading to flourishing in life and work. The teaching hospital adjacent to the university has built-in opportunities for experiential learning, research and mentorships — educational experiences that have proven to lead to improved wellbeing — and all part of UMR’s innovative, student-centered learning environment. 

The university’s motto is simple and forthcoming, aptly describing the building blocks that have led to its early success. “Students are at the center. Research informs practice. Partners make it possible.” Lori Carrell is UMR’s Chancellor and its passionate champion. It is clear she views the world through an asset-based lens, believing starting from scratch is an opportunity for innovation, just as students who have struggled possess valuable qualities. 

The teaching hospital adjacent to the university has built-in opportunities for experiential learning, research and mentorships

“One of the things that our students have in common is that they have persevered through major challenges in childhood or and adolescence,” she said. “There’s a resilience element we have the privilege of seeing in admissions. If a student can describe how their perseverance has been a catalyst for their passion to make a difference in the world through a career in health, we believe them to be well equipped for the rigor and compassion of this work.” 

A communications scholar who has published books on the need for change in higher education, Carrell says the methods they were experimenting with at UMR are what attracted her to it in 2014, when she first became Vice Chancellor. One of the university’s founding principles is a unique research mission where every faculty member does their primary research on student learning and student development regardless of their own subject matter expertise. 

“One of the great misses in higher education is we do not apply educational research or neuroscience about learning to how we structure college degrees or college life,” she said. “At UMR, we had a blank canvas to do that. Our faculty are in one interdisciplinary department called the Center for Learning Innovation. They demonstrate teaching excellence by providing evidence of learning and they progress in their careers by doing research on student learning and student development.” 

Andrew Petzold is a biology professor at UMR and, like Carrell, was drawn to the school because of its innovative teaching environment. “We are really in the trenches collecting data on the educational process and what students are actually learning and we use that to better inform our teaching in the future,” he said. “The interest is in student success rather than just publishing anything we possibly can.” 

Petzold says that the interdisciplinary focus on educational research leads to joint scholarship as well as active, student-centered classrooms. “We all have our own disciplinary focus, but I can talk and collaborate with other faculty in a much easier way because we all have a background in educational research.” 

UMR’s unique teaching environment has been highly recognized within the system and beyond. In its short history, seven UMR faculty members received the Horace T. Morse-University of Minnesota Alumni Association Award for Outstanding Contribution to Undergraduate Education. But fans of UMR’s research-embedded learning are quick to acknowledge the importance of pairing great teaching with proven student success strategies, many included in AAC&U’s high impact practices. Every student at UMR has a student success coach. With a ratio of one to 80, “success coaches” help with everything from flagging academic struggles to connecting people to internships to making sure students are focusing on their wellbeing. Graduating students joke that their student success coaches are what they most want to take with them when they go. 

“These kinds of personal connections are where the sense of belonging comes from,” Carrell said. “‘I am connected to somebody and I matter here, so I can be ok even on really hard days.’” 

UMR’s health majors are academically rigorous and can be challenging for some students. For this reason, the campus launched with a “JustASK” program which is important to active learning and made possible by the openness and collaborative nature of the faculty. “There are no lectures here,” said Carrell. “Our instruction is active and experiential so students have to be prepared to do project work in the classroom and they have to have access to faculty if they need help,” she said. Instead of office hours, which many students don’t utilize, UMR faculty sit out in open spaces as an interdisciplinary team at JustASK so someone is available to help with a question or concern. 

“These kinds of personal connections are where the sense of belonging comes from. I am connected to somebody and I matter here, so I can be ok even on really hard days.”

Perhaps the most notable outcome of UMR’s evidence-based learning practices is the fact that the university has all but eliminated the achievement gap between underrepresented students and other students. . This outcome is something the campus community is very proud of but does not take for granted. She says building on UMR’s early success with students will take vigilance and a comprehensive approach which includes addressing one of the biggest barriers to a college degree for underrepresented students – affordability. Here, UMR and Mayo Clinic are leading the way with an innovative partnership called “NXT GEN MED.” 

In December of 2024, the first class of NXT GEN MED students will graduate with a degree from the University of Minnesota within 2.5 years. The accelerated degree program for students interested in non-patient care careers has taken the traditional eight semester bachelors degree and applied it to a yearly calendar, lessening overall costs for students who are also given scholarship money if they are eligible. The partnership with Mayo Clinic includes a paid, credit-bearing internship, a Mayo Clinic mentor as well as a student success coach and research experience. As a result, UMR students are well positioned for employment upon graduation, either at the Mayo Clinic or in other institutions.

“What has been so beautiful about this partnership is hearing from the students how meaningful these experiences have been for them,” said Mayo Clinic’s Karen Helfinstine.

The program is an early example of a movement to create undergraduate degree options that increase student success while decreasing student cost known as “College-in-3.” Chancellor Carrell is a national leader in this area and views her advocacy as an extension of her work to revitalize the sector. When it comes to higher education challenges, Carrell says there are two for which there is little disagreement: college costs too much and many students who start do not complete. “College-in-3” programs are meant to address both of these problems at once, with evidence-based curricular designs. 

“These programs are not about lopping something off, they’re about crafting something better. You’ve got three years. How do you design research-embedded, experiential, transformative learning that leads to human flourishing? That’s the opportunity.”

Public Opinion

Posted on by Ella

A new report released last week from public policy think tank New America underscores the nation’s complicated relationship with higher education and provides instructive insights for a sector struggling to define its place in the country. While the survey gives more evidence of the public’s waning trust in higher education, it reaffirms Americans’ belief in its economic value and their desire to personally benefit from it. The consistency with which people of both parties view the good and the bad of higher education is also an indication that when it comes to going to college, Americans may be more alike than they are different.  

Trends within the “Varying Degrees” survey, now in its eighth year, show that the public’s opinion of higher education continues to decline, with only 36% of all respondents saying the current state of higher education is fine as-is. The share of Americans who think that higher education is having a positive impact on the country today has dropped by 16 percentage points since 2019, to just 54 percent, in the latest report. Yet the survey also shows that despite its disillusionment with college, 70% of Americans want their children or family members to earn at least some kind of post-secondary degree and more than 75 percent think that the value of an associate and a bachelor’s degree is worth it even if students need to take out debt.

“The decline in public confidence for college is certainly concerning. But a decline in the public confidence of colleges and universities in general doesn’t necessarily mean that Americans no longer see colleges as worth it. Just as the higher education system is complex, so too are the opinions of Americans,” said Sophie Nguyen, a senior analyst at New America and one of the authors of the report.  

Indeed, the love/hate relationship that Americans appear to have with higher ed gives a glimmer of hope for the sector in a hostile political climate where conservative politicians, frustrated with the dominance of academia’s left-leaning factions, have been battling with the academy on a wide range of topics at both the federal and state levels. (In the survey, only 39 percent of Republicans think colleges and universities are having a positive impact.) Yet, despite comments like the one made recently by vice presidential candidate JD Vance, who vowed to “aggressively attack the universities,” not all Republicans view higher education as the enemy.  

On this score, data on economic mobility may be more influential than rhetoric. Research shows that those with a bachelor’s degree earn significantly more than those with only a high school diploma.  Just last week,Georgetown University’s Center on Education and the Workforce predicted that a bachelor’s degree will significantly increase the chances of getting a “good job” in the future. (The report defines a “good job” as one that pays a national minimum salary of $43,000 to workers aged 25 to 44 and $55,000 to workers aged 45 to 64.)  

“The love/hate relationship that Americans appear to have with higher ed gives a glimmer of hope for the sector in a hostile political climate.”

In the New America survey, Democrats and Republicans agreed at similar rates (two-thirds) that those with at least some higher education will have better access to good jobs, better earnings, and greater financial well-being. When it comes to the benefits that those with higher education might bring to their communities, more than 80 percent of survey respondents agreed that they increase tax revenues, contribute to a skilled workforce, and create more jobs. Three in four believed that those with postsecondary credentials vote and volunteer more often and offer greater support for local businesses. Despite some variance, these beliefs were primarily party-neutral. 

The one area that shows the strongest alignment is the perception that college costs too much.  In the New America survey, nine in 10 respondents believe that people are choosing not to enroll in higher education because they cannot afford it. Eight in 10 think that this lack of affordability is the biggest barrier to enrollment for low income and first-generation students.  One of the most important findings in the survey is the fact that more than 70 percent of respondents (85 percent of Democrats and 66 percent of Republicans) said the presidential candidates’ stances on higher education affordability will be important to their votes. While it is yet unclear how the candidates will address affordability from an education policy perspective, it is worth noting that voters will be watching. 

On the question of who should pay for college, the survey shows a predictable gap between party affiliation, reflecting divergent philosophies on whether higher education is meant for public good or private gain. The authors write, “This question has seen a decline, since we started asking, in those believing the government should be responsible, particularly since 2020. This year just over half of Americans—56 percent— believe the government has the primary responsibility for funding higher education, with 43 percent believing individuals should fund higher education because they personally benefit. There has always been a sharp partisan divide in the response to this question, and this year was no exception. Nearly eight out of ten Democrats believe that the government should fund higher education because it is good for society, whereas nearly seven out of ten Republicans believe that students should fund higher education because they personally benefit.” 

“Nine in 10 respondents believe that people are choosing not to enroll in higher education because they cannot afford it.”

Yet here the survey delivers another reason to check one’s assumptions. Despite philosophical differences, about seven out of 10 of all respondents agree that states should spend more tax dollars on public two- and four-year colleges and universities with Democrats and Republicans both agreeing, though at different rates. Additionally, the vast majority of Americans (80 percent) agree that the federal government should increase the maximum award for Pell grants so that students with the greatest financial need receive more grant-based assistance.

Another point of consistency which emerged from the survey is the view that higher education, as an industry, does not spend money wisely or run efficiently. Given tuition rates that are unattainable for many Americans, this perception may be contributing to the waning public trust. The call for more transparency in higher education is also widely held.  Approximately 65 to 75 percent of respondents agreed that institutions should lose access to taxpayer dollars if students have poor outcomes which raises questions about whether institutions are providing sufficient information to students and families. “Over the years,” the authors write, “Americans have made clear that data transparency is important, with near universal agreement across party lines.”

Seeing the Unseen

Posted on by Ella

In the landscape of higher education, student fathers face a particularly stark lack of recognition and support. A new report by Generation Hope,”EmpowerED Dads: Amplifying Voices, Advancing Higher Education for Student Fathers,” sheds crucial light on the unique challenges and needs of these individuals. As we strive for a more inclusive and equitable educational environment, it is imperative that we amplify the voices of student fathers and advocate for policies that support their success.

Student fathers often juggle multiple roles, balancing their studies with the demands of caregiving and employment. This multifaceted responsibility is compounded by societal stereotypes that frequently cast fathers, particularly fathers of color, as absent or uninvolved in their children’s lives. The report highlights that Black and Latino student fathers, in particular, face significant obstacles, including higher rates of basic needs insecurity and lower utilization of support services​.

Despite these challenges, student fathers demonstrate remarkable resilience and dedication. They are not merely pursuing degrees but striving to provide better futures for their families. However, their efforts are often overshadowed by a lack of visibility and recognition within the academic sphere. This invisibility can profoundly impact their self-esteem and academic performance, perpetuating a cycle of underachievement and disengagement.

The Need for Tailored Support

To address these issues, tailored support systems that acknowledge and address the specific needs of student fathers must be developed and implemented. Policies and institutional practices must evolve to provide flexible scheduling, accessible childcare, and financial assistance for this demographic. Additionally, mental health services should be made readily available to help student fathers manage the stress and anxiety that come with balancing their multiple roles.

As we strive for a more inclusive and equitable educational environment, it is imperative that we amplify the voices of student fathers and advocate for policies that support their success.

Furthermore, creating a campus culture that celebrates the contributions of student fathers can go a long way in fostering their sense of belonging and purpose. Universities should promote awareness campaigns and support groups that provide a platform for student fathers to share their experiences and build a supportive community.

Policy Reforms and Institutional Changes

Policy reforms are crucial in driving systemic change. Legislators and educational institutions must work together to ensure that student fathers are included in discussions about higher education support strategies. Financial aid policies should consider the unique financial pressures faced by student parents, and academic policies should offer greater flexibility to accommodate their schedules.

Generation Hope’s report underscores the importance of including student fathers in the broader conversation about diversity, equity, and inclusion in higher education. By advocating for policies that recognize and value the experiences of student fathers, we can create a more equitable and supportive educational environment for all students.

A Call to Action

The journey of a student father is marked by resilience and a deep commitment to their families and education. It is time for us to recognize and support their efforts. By amplifying their voices and addressing their unique needs, we can help student fathers achieve their academic goals and secure better futures for themselves and their children.

Brittani Williams is the Director of Policy, Advocacy and Research at Generation Hope.

Generation Hope engages education and policy partners to drive systemic change and provides direct support to teen parents in college as well as their children through holistic, two-generation programming.

Democratizing the Liberal Arts

Posted on by Ella

As part of his listening tour, Matt vandenBerg, the new president of Ohio Wesleyan University, created a YouTube and TikTok video of himself not listening to a legendary superstition that stepping on a seal outside of University Hall would bring bad luck. In the hilarious parody, vandenBerg cautiously steps, then stomps, dances, and jump-jacks on the seal before he is beset by a series of calamities that have him appearing at a university function sporting tattered clothes and a black eye. 

@ohiowesleyan

POV: your university president decides to test fate and steps on the seal – bad luck level: Presidential Edition!

♬ original sound – Ohio Wesleyan University

There is much to unpack here. First, it takes a certain level of confidence for a new president to humble (vandenBerg might say “humiliate”) himself in front of his students, and on their own medium at that. It is also refreshing to see a college president bringing some levity to a position that, certainly of late, is not perceived as being much fun. His inauguration on April 19 was another opportunity to depart from the implied rules. In referring to Paul Revere’s famous ride on the same date, vandenBerg evoked a rebellious spirit in laying out nine new initiatives the school would be taking on, including partnerships with the community and other institutions that would increase access and affordability. In his speech, vandenBerg rejected a number of “unhelpful” conventions in higher education – the idea that faculty and administrators are naturally at odds, that host communities are either competitive with or overly-reliant on their university partners, and, perhaps most importantly, that the liberal arts are for the fortunate few and will not bring the kind of return on investment Americans are looking for in a college degree. 

In our interview, President vandenBerg talks about that speech, as well as what drew him to Delaware, Ohio, how he plans to distinguish OWU’s mission from “what everyone else promises,” and what new college presidents might learn from the public’s current frustration with higher education. 

LearningWell: You were most recently at Presbyterian College in South Carolina. What made you leave there and come to OWU? 

MV: My family and I were committed to staying at Presbyterian College for a good number of years, but serendipity hits in your life at times, and for us, serendipity hit in the form of an old friend calling me to say, “I know you’re not looking for a new job opportunity. I just need you to pick up the phone and listen.” This friend happened to be leading the search for the presidency of Ohio Wesleyan University, and I realized that from that short conversation with her, I didn’t just want to know more about Ohio Wesleyan; I needed to know more.

So much of the spirit of the institution, its situation in the higher education landscape, and its aspirations resonated with me. But I also thought it might bring some important enhancements to the life of my family. After a consultation with my wife, I decided to throw my hat in the ring, and the rest is history. 

We had some trepidation, but in the end, moving my family to Delaware, Ohio, was a no-brainer, primarily for three reasons. Number one, the people. The students, faculty, staff, trustees, alumni, and the community members that we met were really special. They wanted to do big things. Together, we were going to be able to do transformative work to elevate and amplify a tremendous institution. 

Number two, the community. The city of Delaware, in Delaware County, loves its university. It was evident to us at first blush. There’s been a bedrock of trust built over decades between the institution and the community. That stands in stark contrast to where a lot of small, private, residential liberal arts institutions are situated. They are often in struggling communities and are the sole anchor that is relied upon to drive the local economy, to bring all of the artistic and humanistic enhancement to the community. That’s simply not the case with Ohio Wesleyan University and the city of Delaware and Delaware County. This is a healthy place looking to go from great to phenomenal, and that is always a charge that I get excited about. 

The third thing that got me so excited to come here was the transformative impact that OWU has on the lives of young people. I believe that in higher education we often focus on the transaction: How much does it cost? What degree do you graduate with? What is your first-year salary? Are you seeing that immediate return on investment? To me, if done well, higher education is not a transaction. It is a transition into adulthood, and it is supposed to be transformative. Ohio Wesleyan University intrinsically understands that. It’s baked into the ethos of this place. They’ve got 40,000 success stories to showcase that impact. So, that’s how I went from not looking for another position to realizing the calling of my life was to come to this spot in Ohio. 

LW: You recently had your inauguration. Tell me a little bit about what you said that day. What was most important for you to lay out in terms of your vision for the school?

MV: We wanted to be rebellious in terms of what an inauguration actually is. They are often kind of boring, stuffy — too focused on the new person getting the job. I believe that an inauguration should be an inflection point in an institution’s trajectory. It should be an opportunity to celebrate the past and everything that brought us to where we are. It should be a chance to grapple earnestly and honestly with the challenges and opportunities that we have today. And then it should also be a way to galvanize ourselves around an exciting future. 

If you’re a college president and you’re not leveraging the concerns and criticisms for self-reflection and self-improvement, you’re missing a big opportunity. 

That day, we made the case that we need to seek and secure distinction in this overcrowded higher education landscape. We were pretty direct in tackling that head-on. Not only will we not thrive in the future if we don’t figure out what it is that makes us distinctive, but we’re also doing a tremendous disservice to students and families by not pointing out the meaningful differences between institutions. We all tend to sell ourselves the same way using the same tired cliches: “Come here because we have small class sizes, faculty who really care about you and who know your name. We have tight-knit communities. We have beautiful campuses. We have successful alumni. We’ll give you a job or an internship. You’ll learn how to apply what you’re learning in the classroom to an external context.” Those are things that every institution is saying right now, and it can contribute to this sense of white noise that students and their families have when they go on different campus tours.

I want Ohio Wesleyan University to be able to answer the question of what makes us truly unique. The title of my inaugural address is “What’s in the Water?” — What is it about Ohio Wesleyan that we offer to students that they can’t or don’t or won’t get anywhere else? And how do we channel our energy, our resources, and our focus in the same direction so that our unique, meaningful, defensible value proposition truly shines? 

We invoked the spirit of 1842, our founding year, and we connected that to the historic spirit of the day on which the inauguration actually occurred. It was April 19th — the day of Paul Revere’s ride and the day of the Battles of Lexington and Concord.  That day sparked the American Revolution. So, we invoked the spirit of rebellion of that day to discuss how OWU began and to proclaim with confidence and joy where we were going. 

In 1842, a local Methodist minister went door-to- door, just like Paul Revere did, to rally the countryside in a call to do something important and in service to a greater purpose. That was a fun message to deliver, but it had a serious undertone. The idea was to apply a sense of rebellion to the way we move forward, and that means categorically rejecting all of the things in higher education that are broken, all the things that we think are supposed to be truisms but that are absolutely not. For example, the understanding that faculty and administrators are supposed to be at odds with each other — we categorically reject that notion. The idea that the liberal arts are not inherently valuable as an educational model, that they don’t lead to good careers, that they are a poor choice if you’re looking for return on investment. We categorically reject those notions. And lastly, we wanted to showcase that at OWU, we don’t just talk about things; we do them. Our love language is action. We made nine significant announcements that day, and they all boil down to three different things. One is investing in people, especially our students, faculty and staff; two is building community, especially through investments in our infrastructure; and three is changing lives through innovative partnerships. 

LW: Can we talk a little more about that third goal? 

MV: Establishing partnerships is a big part of what we want to do. We want to radically expand affordability and accessibility and build equitable pathways that help students get to where they want to go in their lives. We want to deliver on the student’s timetable, not necessarily just higher education’s timetable. So, we announced a few new ways of doing just that. 

Columbus State Community College is the major two-year institution in central Ohio. Together, we launched a powerful three-part partnership to help community college students realize that there is a viable pathway for them to a four-year degree at a liberal arts institution. The first component of our partnership is called “Preferred Pathway.” It’s fairly common for community college students to want to pursue a bachelor’s degree once they graduate. The problem is that, at many institutions, their credits don’t always fully transfer and they don’t maintain their hardfought status in their major.  They are promised this two-year pathway to a bachelor’s degree, and then they discover that it’s going to take them longer and cost them more to graduate than they were told. It can feel to them like a bait-and-switch. Moreover, for a lot of students, including those transferring in from a community college, just the idea of going to a private liberal arts college can sound expensive – perhaps even out of reach, financially. We knew we could improve that experience for students. In partnership with about 25 different professors, we hand-built transparent, hassle-free two-year pathways for students across 20 different majors. It’s the most comprehensive pathway program that Columbus State has among national liberal arts universities.

The second part of the partnership attacks the real and perceived cost issue, head-on. For up to 25 students with at least a 3.5 GPA at Columbus State, we have a tuition match program, so they actually pay the Columbus State tuition rate to attend and complete their Ohio Wesleyan University degree. The tuition match program means that students now not only have the logistical means to succeed, but they now have extraordinary financial support as well. No other university, public or private, can match that commitment.

We want to democratize access to the transformative benefits of a liberal arts education.

The third part of our partnership addresses a vexing national issue – and certainly one that affects our region as well. It’s the looming teacher shortage and the dearth of people entering the teaching profession. We don’t think that we can solve that problem on our own, but one of the things that we can do is begin to reduce the barriers to entry for people who do have an interest in the teaching profession. How do we encourage those students who feel a calling toward this work to get their credentials and degrees without saddling them with crippling debt?

In partnership with our local Delaware County school systems and Columbus State, we found a new way to deliver extraordinary value and encourage more teachers to enter the system. Using the College Credit Plus program in Ohio, students in their junior year of high school are able to earn credit toward their associate degree from Columbus State. By the time they graduate from high school, they get not only a high school diploma, but also an associate degree, and then they can jump seamlessly into Ohio Wesleyan University and complete their bachelor’s and teaching certificate in just two years. This program cuts the time to completion in half and reduces their costs dramatically. 

Another partnership, the Delaware County Promise, is a great example of our vision for the future. Delaware County is considered the healthiest, wealthiest, and fastest-growing county in the state of Ohio, and the unfortunate truth is that not everyone participates equally in that prosperity. We can prove over and over again that higher education is the great social mobility agent, but a lot of people who are from disadvantaged backgrounds, even in Delaware County, don’t think about going to their local liberal arts college, because they dismiss it as being out of reach. This was one of the earliest problems I remember thinking about when I came here. I started talking with city and county leaders, and we came up with an exciting program to tackle that problem, which we announced at the inauguration. “If you are from Delaware County or go to school in Delaware County, and you earn a 3.5 GPA in high school and your family makes $100,000 a year or less, you can now go to Ohio Wesleyan University absolutely tuition-free.” We worked out a way, through our own investments in financial aid, to make that possible and then partnered with the community and the Delaware County Foundation to make it happen. 

Ultimately, what we really want to do is to democratize access to the transformative benefits of a liberal arts education. We want to be able to reach anyone for whom the liberal arts can be a life-changer. We want a student’s personal choice to determine where they attend college, rather than financial barriers, social constraints, self-confidence constraints, or other challenges. We want personal choice and fit, as decided by the individual, to be the ultimate determinant. 

LW: Major change, as opposed to tradition, is not something we often associate with higher education. What are your thoughts on that?

MV: Higher education certainly features some significant strengths. For example, shared governance, academic freedom, and free speech strengthen what we do and how we do it. But we can improve in some areas.  Among our relative weaknesses is our sense of toxic egalitarianism — the idea that we have to do everything with the same amount of effort, that we can’t give anything we do more attention unless we give an equal measure of attention and investment to everything else. Most people who start a business, or run a business, understand that that is no way to succeed. We need to know our distinctive value proposition and make disciplined and strategic decisions accordingly.

Moreover, higher education has tended to have an incremental approach to mustering its way through challenges by adding a few programs here or there, adding a few more students, and reducing operating expenses a little bit. My abiding notion is that this moment in our history is not a time for incremental strategies alone. We should be thinking about continuous improvement — how we can be better and better at what we do — but if we don’t start breaking some of the implied rules about what higher education is and what it is supposed to be, we are going to miss the mark as our society – and students’ needs – continue to change at unprecedented levels.

LW: Do people ask you why you wanted to become a college president at a time when higher education, and presidents in particular, are under such scrutiny? 

MV: The presidency of a college can be a hard job, no doubt, as I said to a group of aspiring vice presidents and presidents in Washington, D.C., last week. I told them, “If you’re thinking about a presidency simply because it gives you a fancier title, because the pay is better, because you think people will respect you more, or because you receive more visibility, this job will eat you alive.” 

One underrated quality of liberal arts institutions is that we’re fundamentally good for democracy.

You have to want to do this work because it’s a calling. I’ve known I wanted to do this job since I was 20 years old. I know that is an oddly specific sense of vocation for a 20-year-old to have, but I have always believed in the value of higher education and particularly in the power of liberal arts colleges to transform lives. I don’t think liberal arts colleges are for everyone, but I do think they are for a lot more students than who currently realize it. That is what gets me out of bed in the morning. Religious connotations aside, I see myself as a liberal arts evangelist, helping to bring the word of what we do to more people who would benefit enormously from this important educational philosophy and delivery model.

Without a doubt, higher education is under attack by some, and many in our society question the value of a college degree. The truth of the matter is that going to college brings enormous financial and other benefits over the course of one’s career. An educated populace also benefits humanity writ large. But affordability concerns, rising costs, political rancor, the alarming deterioration in our public discourse, and other factors sometimes cloud how people understand that value. Nevertheless, for many, perceptions are reality. So, our job is to educate others and clarify what we do and why it matters. It seems to me that, for higher education leaders, now is a time for us to listen, to reflect, and to respond. I try to use what I’m hearing to become a better leader and to help OWU to improve. If you’re a college president and you’re not leveraging the concerns and criticisms for self-reflection and self-improvement, I think you’re missing a big opportunity. 

One underrated quality of liberal arts institutions is that we’re fundamentally good for democracy. We promote and engender in our students an appreciation for civic participation, free speech, intellectual inquiry, and service to others. And in these fractious times, we think it’s critical for our institutions to serve as an antidote for the deficits we see in our society’s discourse. Our educational approach is uniquely effective at training students to engage in constructive dialogue, especially amidst disagreement and difference. We believe that more people need to learn how to be productively engaged citizens who understand how their government works and who can work to address problems in ways that bring others together, rather than in ways that exacerbate divides. In the coming months, OWU will seek to amplify its role in that vital work. We think it’s essential to our democratic republic. And that work is just one more example of the vital role of higher education.

LearningWell Radio in Conversation with Dan Porterfield

Posted on by Ella

The following is a transcript of LearningWell Radio’s interview with Dan Porterfield on his new book “Mindset Matters: The Power of College to Activate Lifelong Growth.” You can listen to the episode on Spotify or Apple Podcasts.

Marjorie Malpiede:

This is Learning Well Radio, the podcast of Learning Well Magazine, covering the intersection of higher education and lifelong wellbeing. I’m Marjorie Malpiede, the editor of Learning Well and your host. Today, Dan Porterfield is president and CEO of the Aspen Institute, a global organization committed to realizing a free just and equitable society. He’s also the former president of Franklin and Marshall College, where from 2011 to 2018, he led the achievement of a number of student-centered milestones, including tripling the enrollment of low-income students and expanding student wellness and career services. Dan’s new book is called Mindset Matters, the Power of College to Activate Lifelong Growth. He joins us today at Learning Well Radio to talk about how higher education can achieve its promise to shape mindsets that enable students to thrive in an uncertain and rapidly changing world. Dan, welcome to Learning Well Radio.

Dan Porterfield:

Thank you, Marjorie, and thank you for that description of my book. It’s better than I could have done on my own.

Marjorie Malpiede:

I’ve got to tell you, I loved your book. Are you ready to give us some highlights?

Dan Porterfield:

Sure thing.

Marjorie Malpiede:

First, I wanted to ask, and it’s so obvious from the first page, this book really comes from a place of deep experience for you in terms of your mentoring students. Can you talk about those experiences first and how they may have led you or compelled you to write the book?

Dan Porterfield:

Oh, thank you, Marjorie. I was fortunate that I was exposed to education and great educators from the time I was growing up in Baltimore City as a child, which included having great coaches and mentors throughout all the different experiences I had playing sports in Baltimore, going to Loyola High School, later going to Georgetown University. I have a huge list of caring adults from my developmental times who played important roles in my life by setting an example, investing in me, listening and caring, encouraging me, sometimes challenging me or criticizing me, all those different kinds of experiences. But when I was younger, I coached basketball, I worked with court supervised youth, I worked with immigrant families in their homes in Washington, D.C., I taught in prisons and I had a set of experiences in my twenties that allowed me to be an educator, and that motivated me, inspired me to pursue a PhD and to envision college education as the place where I would develop my career. I got into working at the college level, having already both benefited from mentorship and been a mentor many times over. And so I do bring that joy to this book and everything I do.

Marjorie Malpiede:

Well, it comes through in the pages. The other thing I want to ask you, Dan, you were a college president. You were also particularly attuned to the students’ development in a way that you don’t always see in the president’s office.

Dan Porterfield:

I don’t know what to say about how other people get into this role of leading a college and university and what experiences they have, but my life has been so enriched by being a teacher and a mentor and a coach. So one of the things I’ve always looked for is more when I was at Georgetown University, I was senior vice president for strategic development and also an English professor I taught most semesters. But about five years into my experience at Georgetown, my wife and I chose to move into a residence hall with our three daughters who at that age were six, five and zero. And so, for eight years before going to F and M, we lived in the ground floor of Copley Residence Hall and were the faculty family. I was teaching, I was working at the senior level and I was living on campus, and all those roles were complementary of course, but the opportunity to be present 24/7 to the student experience at Georgetown was just so enlightening and inspiring to me. It made me want to be a president that was in close touch with the student body.

Marjorie Malpiede:

The book is called Mindset Matters. Great title by the way. And you start by describing growth and fixed mindsets, with a conclusion that encouraging a growth mindset is one of the major goals of higher education. Can you elaborate on that with an eye towards why, as you argue in the book, it’s more important than ever?

Dan Porterfield:

Yes. So first of all, Carol Dweck is the brilliant psychologist and professor of psychology who came up with the concept of growth and fixed mindsets. When I read her book Mindset years ago, it influenced how I taught my students at Georgetown and later at Franklin and Marshall, because Professor Dweck came to see through her research that people adopt a view about their capacity to handle change and to be able to grow in the face of change, to meet new challenges, to learn new skills, to climb new mountains, to develop new capacities. And she found that people tended to adopt either the mindset, I can do it, I’m a learner, or the opposite: I’m not good at that. I found myself as a professor and as a leader on Georgetown’s campus, so inspired by the idea that my actions as the professor, as the faculty and residents could directly influence a young person’s lifelong perception of their capacity to take on new challenges, to lead their learning, to be able to expand their capability. This idea that our capability and our talent is malleable and not fixed is I think first of all, absolutely true. And secondly, a great resource for educators because it reminds us if we can ignite in our students their capacity for self-development, if we can help them think of themselves as equipped and able to lead their own learning, we are giving them the gift of themselves for life. Be the person that ignites, in a younger student, their self-confidence that whatever may come, they can take responsibility for leading their learning. 

Marjorie Malpiede:

And to be on the receiving end of that, Dan, is so hopeful, and I got to say unusual in terms of the way many of us went through our education, which is What are you good at? Oh, okay, you’re good at that. And I think that’s just such an interesting insight, to think, You know what? I don’t really know what I’m going to be or do until I explore it more. And to your point, college is the place to do it.

Dan Porterfield:

Well, I think that also just for anybody listening, think about the educators in your life who were most influential. Almost always, the ones you lean on were the ones that said, You can do it and let me help you be able to know you can do it. Let me challenge you, instruct you, motivate you, and then express my faith in you. And I got that sense of educators having faith in me all across my learning journey from third grade on, but especially the Jesuits who taught me at high school and at Georgetown University who has a set, and I had at least 10 or 12 different professors or teachers who were Jesuits again and again, their worldview, their understanding of the human person was that we were beings in development, and that their job was to foster and nurture that developmental process, not to limit it.

Marjorie Malpiede:

In the book, you talk about five different kinds of mindsets that are critical to this holistic approach, which again is the Jesuit way of looking at learning, and you illuminate these with stories about students themselves. It’s one of the things I love most about your book because it was the best way to illustrate your point by talking about the students’ journeys. Can you describe those five mindsets and maybe tell us a little bit about the students that for you sort of characterize the best of those.

Dan Porterfield:

So overall, I believe that growth mindsets express themselves in certain directions. What I explored was how the residential college experience fosters in students growth mindsets for discovery to be the one that can look for answers. No one’s thought to look for creation, the one who can make something that didn’t exist before for mentorship, the one who can give mentoring so that another person can develop what’s great inside of them for teamwork, for collaboration, for working as a part of a group in a way that advances the power of the collective. And then for striving. And by striving, what I mean by that is that we drive our growth in a way that the growth is in pursuit of what we value most, that our values and our growth are reinforcing. So those five growth mindsets I think are exceptionally valuable in today’s economy and today’s society. 

The reason I say that is because as I think we all know, there’s so much change coming faster and faster. What is the cause of that change? A lot of it is technology, the rise of artificial intelligence being only the latest example. All of our jobs are evolving constantly because of technological change and because of the plethora of new knowledge, there’s also change happening demographically. There’s change happening in terms of the climate, the ecosystem, and there’s change happening in terms of communications technologies which connect people in far-flung places so much more easily. So if you think of the individual human being making her way in a world of rapid change, more change faster and faster and faster change, what is it that can allow for coherence and a feeling of empowerment? It’s that you think I have the capacity to thrive in change because I can be the one that discovers because I can create, because I can partner with people to do something together because I can learn on the go as a mentee and because I can pursue my values, my growth and my values, not just do what somebody else tells me to do. And so I find this notion of growth mindset is even more empowering if you think about being in a very dynamic sort of turbulent, disruptive ecosystem and economy because it centers the individual on our ability to adapt, to learn, and to grow, to meet new challenges. Now then explicated these five mindsets by telling the stories of the learning journeys of students I knew very well at Franklin and Marshall College.

“Their understanding of the human person was that we were beings in development, and that their job was to foster and nurture that developmental process, not to limit it.”

Marjorie Malpiede:

So one of the things that struck me is let’s start with the striver. I’ve got to say that sort of interested me the most. I love that term. You gave the examples of Julia and Aisha, amazing women with great stories to tell. So, again, in your mind and from your experience with them, they have achieved this striver mindset. Can you give us a little bit of what it means to be a striver, how these particularly young women sort of personified that?

Dan Porterfield:

So for me, a striver is first of all the person that’s always relentlessly looking for new experience, for new opportunity, for growth, for the chance to have a different kind of experience because they’ve got a new interest that sparked their curiosity. The strivers are the people on a college campus that are constantly raising their hand and saying, Yes, I’ll join in. Yes, let’s try to do that. They’re the ones that are inventing new events for people to attend or new clubs for students to grow where they’re the ones who are connecting what they’re learning in class to what they might do over the summer. They’re trying out and adopting new possibilities all the time. And the key though for striving is that they’re doing it not simply to achieve a job or to get an award – they’re doing it because they value that growth.

So in the case of Julia Ramsey, she came to Franklin and Marshall College with a deep yearning to be the student who would do it all and achieve the best grades and be the top one. But then she got sick and she was suffering from a condition that essentially affected the tissue in her muscle, very hard to diagnose. It made her exhausted. After a very strong freshman year, she came back for sophomore year and she simply couldn’t stay awake, she couldn’t keep her head up to study, she was lethargic all the time, and while rehearsing for a play she actually collapsed. She was diagnosed with a condition called EDS. She went through a process of trying to get better using all of her willpower. She was always the kid who could work harder, work longer, came back to school, collapsed again. And this time when she went home, she had to have treatment and medical care for more than 18 months.

And so this goal, she had to be the top student, was dramatically disrupted by this condition. And so instead she began to ask herself and talk with her family about: What do I value most, even more than being the number one student, which is kind of extrinsic; what’s intrinsic? What do I value now, as I’ve had so much taken away from me months and months lying in bed, unable to do anything? And she basically came to realize that some simple everyday pleasures like walking around on a campus and taking in what’s around her or having meaningful conversations with people or feeling that she could set her own schedule, that those things were even more important and more true to her than being the number one student in the school. And with the help of a who advised her try to do everything you can, just 5% better than you were, she gradually came to realize that she could control her illness a bit by dialing back the amount of time she spent on studies and dialing back that idea of being number one and dialing up a kind of learning and a growth that was speaking to her experience of being a human being enjoying life in and of itself.

And so she didn’t lower her expectations for herself. She re-centered her expectations on what was most valuable. Then her professors helped her because when she came back to school after that 18 month time on leave, now that her classmates, some of them had graduated that she started with, she eased back into school. She was able to balance what her body could do with her yearning for everyday experience. She graduated then over a course of a couple years with this feeling, even though she wouldn’t have chosen that path of struggle, she was glad it happened because it put her in touch with the values that she wanted to live well beyond college. I look at that story as a way of reminding people that if we can encourage students to strive for growth, but to do it with a deep appreciation for what they value most, we’ve got a great shot at helping students experience fulfillment. And that’s something so many college students today are struggling to feel a sense of fulfillment, sometimes going deep to just ask yourself what is it that really matters can help us focus on the inherently meaningful instead of the more performatively meaningful, if you will.

Marjorie Malpiede:

I am so glad of your explanation of that, and I realize this in the book, but one of my follow up questions to you, I think you’ve pretty much have answered because one of the things you think of when you think of strivers, I mean a lot of strivers are striving themselves into unhealthy situations and from the work that we do in covering student mental health, a lot of, in fact, I think it’s the number one identified source of stress on campus is reaching these academic milestones or making sure that you’re in every kind of leadership position that you’re stacking your resume, all these things that are kind of connote striving, but you are talking about something different, right?

Dan Porterfield:

Absolutely. So in the case of Aisha – and Aisha is a pseudonym – she was a remarkable achiever who came to America from West Africa at the age of, I think it was about 13, was reunited with her father and a stepmother in New York had to learn English on the fly, was expected as the eldest daughter to perform many household duties. And her father really was not comfortable with her even going to college. She had a bit of a battle royale with her father to have the opportunity to leave home and go to Franklin and Marshall, and he was very concerned that she would lose her identity as his daughter, that she would be inauthentic to how he understood she should live her life as a woman, which to him meant she’d returned to Africa for a marriage that he would arrange. And so Aisha at Franklin and Marshall College was this incredible, super engaged student with extraordinary learning, constant leadership and growth.

But when she went home to New York, she had to subordinate all of that. She had lived two identities because that school identity at home would’ve been deeply, deeply threatening to her father. And one of the things that she came to recognize is that she deeply valued having a relationship with her younger siblings and her father and stepmother, even though her father held these constraining views, these kind of older worldview, that she was willing to negotiate two identities and two lives because it’s so mattered to her to have her younger siblings in her life. She was an amazing student. She went on to win a George Mitchell scholarship and to study in Northern Ireland. She’s doing great things with her life now, but for her striving meant finding some kind of a measure of peace with being a bridge person with a foot in two worlds, not having to choose one or the other, and that striving is going to be her life calling basically to have both parts of her identity alive in her, not to have to choose one or the other.

Marjorie Malpiede:

I loved both of those stories and both of them, and I think all of the stories that you tell eliminate another important lesson, which is all of the mentors and supporters along the way that they encountered in college. So I want to turn next to some of the advice that you provide. I think that some of the most important messages here actually come from your subtitle, right, the Power of college to activate Lifelong Growth, many schools throughout the country, and you talk about what it takes to really, and I would say again, back to your examples, really have those interventions with the adults on campus that will lead to this growth, this amazing growth in the mindset that you talk about. So what has to happen, I know it’s a huge and perhaps simplistic question, but what would you say has to happen to change higher education in order for it to fulfill this promise? It has,

Dan Porterfield:

I guess I’d like to say let’s double down on what’s working in terms of what really to ignite growth mindsets in 18 to 23 year olds, which is another way of saying to help young people claim control of their own future, to believe that they have a greatness within them that they can develop and they can apply whatever they do. What’s needed is one, to have caring adults, mentors of various types, including definitely faculty members active in their education, and lots of research has shown the power of caring and involved faculty in the development of young people. It’s probably the number one thing that people remember about their own college experience along with their close friendships. So that happens with faculty that help to inspire students to push themselves academically. It happens with faculty who serve as mentors and as guideposts to give students a place to come to reflect together on what they like to do with their lives or what they’re encountering as challenges.

It also happens through writing centers, through career centers, through coaches, through people that work in residence halls and facilitate collective learning that way. The most important thing I believe, to develop the talents of young people and the confidence they can keep developing those talents is educational relationships with adults. The second next thing that I think critically matters is strong peer experience recruiting and encouraging students who want to be active learners and who want to take the constant opportunity to say yes to growth. And there’s a lot of students out there that really want to go to college, really want to grow and develop themselves, and the single biggest barrier to those students going to have those opportunities is finances. And I really believe that the investment our institutions need to make is in faculty mentors and in student financial aid. Those two investments above all others will unlock opportunity.

A third thing that’s worth thinking about is how we can help students to sequence their learning so that they have the experience of yes, learning something and then knowing they’ve learned. So it’s both learning, documenting, seeing that you’ve learned, and then the third step is learning how you can do it again, and then finally learning that you love it and those are the elements of a growth mindset or that you sequence learning, you see that you’ve learned, you know can learn again and you know love learning. And when that comes together, it comes together often not because of single magic moments, but of a series of well sequenced learning opportunities. And I saw that over and over at Franklin and Marshall College throughout every level of the curriculum, the faculty were so committed to helping students sequence their learning. I tell four stories in the chapter on the mindset for discovery about students named Charisma Lambert and Eddie Alena and a student named Morgan, a student named Wyatt, and how in each case individual faculty spent the time to help them make the incremental learning that then builds for the next incremental learning and the next incremental learning.

And all that adds up to a tremendously powerful wave of understanding that I’m a learner.

Marjorie Malpiede:

And Dan, that leads to a very strong point you make in the book about post-college lifelong learning, and we don’t think about that enough, and I know just for my own sons who’ve gone through college, they all think about the milestones of graduation and they think learning sort of stops there when in fact what you’re describing is it’s a mindset that continues forever. Correct.

Dan Porterfield:

Well, success in today’s workforce and certainly tomorrow’s requires constant learning and the beauty of a great college education is that you will take away from that the confidence that you can drive your own learning in the future, and that’s critical in almost any field because the field itself is going to change constantly and also your responsibilities as you progress are going to grow. So you’ve almost got to keep learning. I think that the colleges could do maybe an even better job of helping not just providing learning experiences, but helping students document through portfolios or through different ways of developing resumes so that resumes aren’t achievements but more they are a record of continuous progression.

Marjorie Malpiede:

Reflection can help with that too.

Dan Porterfield:

Reflection is essential to a growth mindset because you have to not just learn, but know you’ve learned and know you can learn again.

Marjorie Malpiede:

I’m really glad that you mentioned affordability and access, the financing conundrum of whatever reforms we’re trying to make in higher education. So when I noticed a lot of the examples in your book were of students who were low income or first gen, and I wonder about the correlation between that and this hunger or real desire to pursue their education despite their financial circumstances. What did you witness there in terms of motivation?

Dan Porterfield:

And this, of course, I was witnessing this long before I went to Franklin and Marshall College because I’ve worked with first gen college goers and immigrants and members of lower income communities my whole life, and what’s just so beautiful to witness if you’re working as an educator with people who are searching for opportunity and who have faced disadvantages, is this hunger to learn and grow and give back. I’ve worked with thousands of first gen college students, I have yet to meet a single first gen college student who didn’t want to give back. It’s amazing, not one. And that’s the beauty of education that when you seek it, you love it, you want others to have it too. When I went to Franklin and Marshall College, a group of us on the board and the administration worked to develop what we call the next generation talent strategy through which we reorganized the financial priorities of the institution in order to triple our investment in need-based financial aid.

And we made a promise to every student admitted that we would meet their full demonstrated financial need with a package that was mostly a grant and did involve some work study and also $5,000 a year of loan. We did feel that having some loan was actually a help because we could have more low income students if students were having a small loan as a part of their college experience. And so when we tripled our aid budget, we began to think, well, where are we going to recruit our students? And we reached out, first of all, to the Lancaster Public Schools in Pennsylvania where F&M is and then to a set of access programs around the country that we’re working with motivated lower income students. Some of them you’re probably familiar with, the Posse program, one called SEO in New York, one that was called College Match in California, college Track in California and in New Orleans.

Then we began to reach out also to different public charter schools, the KIPP Educational Network Achievement First Uncommon Schools, Green Dot Noble were some of the ones we worked with, Breakthrough Collaborative, another access program. We also worked with some private schools that had scholarship programs. We had all this financial aid money and we wanted to recruit students who would really benefit from F&M. So we felt partnerships was essential, and through all those different partnerships, we identified students who had what we called the ingredients of talent that we were looking for as a talent strategy. It was not framed as exactly a diversity strategy, as important as diversity is what qualities of talent would predict success for first gen students at a very rigorous liberal arts school. And so our qualities we looked for were curiosity because if you go to a liberal arts college, you’re going to take classes that you’ve never studied before, maybe geology or maybe dance or maybe philosophy classes that weren’t in your high school as a part of the curriculum.

Without curiosity, you might wonder what am I even doing studying this stuff? A second thing we looked for was saying yes to opportunity. Even if you didn’t have a lot of opportunity, what opportunity could you say yes to? Was it babysitting after school? Was it tutoring other students in your school? Was it holding a job over the summer to help your family out? We saw that saying yes to opportunity as predictive of success in a college context where students need to take initiative and seek out opportunity. The third thing was resilience because F&M’s, a very hard school, rigorous school in terms of academic expectations, so everybody struggles through the learning process. If they’re being challenged, who having faced challenges in their life were able to meet those challenges, not because they overcame them all, but because if they got knocked down, they could get back up.

If they had a setback, they had some perspective to help them go forward or they could lean on the resources of their culture or their religion or their family as an inspiration in dealing with difficult times. The talent to have a vision for education, somebody say, is that talent? Yes. If you’re going to commit yourself to four years of doing something meaningful and hard, you’re going to borrow money. You’re going to say, leave home, you’re going to start off in this whole new world. Do you go because somebody told you to or because you have a vision for why it matters. So those qualities of talent, again, saying yes to opportunity, resilience, curiosity, and having a vision of education. Were so highly predictive of success that our first gen students at Franklin and Marshall College right off the bat, even their first year, achieved the same grades pretty much as the student body as a whole.

And later we started to see first gen students overperforming in terms of representation at summa and magna com laude, or secure winning prestigious scholarship competitions. The graduation rates were always at or above domestic students as a whole at F&M. And so what I’m trying to say here is that we need to look at all students as a collection of assets and capabilities and potential. There’s talent in every zip code and there’s hunger in every zip code, and there’s a special kind of combination of talent and hunger that we find in lower income communities. Amazing point. It’s a collective effort. The faculty are critical to this because the faculty bought into this idea that Franklin and Marshall could triple at basically our enrollment of Pell Grant students, which meant triple our Latino students, triple our African-American students, triple our rural students. Everything tripled and the school got even stronger because there were that many more highly engaged students. But there are individual faculty members that I can name a lot, but someone like Ken Hess in chemistry who committed himself to working with all these first gen pre-med students and really was this amazing facilitator for students right off the bat feeling and knowing that they belonged. Ken was just one of many that I admire so much because of the way that they created a climate that allowed incoming students from underrepresented backgrounds to think of themselves as the talent in our talent strategy, not the diversity in somebody else’s student body.

Marjorie Malpiede:

I love that distinction and I am glad you made it because a lot of schools who have done similar efforts, very well intentioned, have sort of forgotten that piece. If you focus on the numbers and not the belonging, it’s not going to work.

Dan Porterfield:

And that doesn’t mean there’s not going to then be challenges. I write about Charisma Lambert, a student from Newark who overcame the feeling of imposter syndrome during her first year at F&M, and for her, a critical breakthrough enabled by faculty was that she could use F&M to learn about dynamics of her life story and Newark’s life story, that the college was equipping her to have even more understanding of the causes and consequences of inequity. And so she more than belonged F&M was her power pack for the life she wanted to live, or a different student, Nadia Johnson, who came into F&M believing that as a first gen college kid, she should be pre-med because if she was a doctor, she could help people in our community, and the only thing was that wasn’t where her interests lie.

She was doing it because she was living the identity of a high powered, high achieving student, but her fulfillment, she realized wasn’t found through that avenue with faculty guiding her and supporting her, she took the risk of changing majors, went into sociology, nailed it, and now for the last six years has been a incredible educator in Baltimore city and public education working with students like her and so fulfilled by doing it for her imposter syndrome was living into an identity of the high achiever at first that didn’t actually fit with what she values most. These journeys of learning and discovery, of course, like all growth, there’s pain in the process. I try to write with permission from my mentees about the pain points because it is in pain often that we experience growth and awareness and ultimately a sense of purpose in our lives

Marjorie Malpiede:

And for their educational journeys and certainly what they’re going to be facing. I want to ask one last question, and again, it’s two or three parts, so forgive me, but it’s a little more philosophical. I loved your point in the book about the necessity for a growth mindset given the world we’re living in towards a universal good versus something that’s just an individual benefit. You argue that growth mindset setters can navigate rapid change towards good outcomes like improving the planet or expanding economic opportunity, but how do we get students to think in terms of these universal goods when so much in their world and in society encourages them to think inwardly?

Dan Porterfield:

I think that the one way to do that is by having as the overall educational environment, it’s very vibrant where students are able to be exposed in and out of class to the experiences of others, the needs of communities, the needs of the world where college is in part about a widening of perspective and a coming to see the relationship of self and other through all kinds of relationships with people in your neighborhood, with people in your country, with people on the other side of the planet. We’re all living in a network of mutuality and dependency as Dr. King said. And so I think that a rich educational environment constantly exposing students to new and encouraging them to take the risk of learning the new is the best way to invite students to choose the course for them that will allow them to give back, but give back in a way that’s resonant with their sense of identity.

That’s why I think that for some it’s about discovery, and so they need faculty present to help them see themselves as able to discover. For others it’s about making their own mark as a creator. For others, it’s about teamwork. There shouldn’t be one way to make a difference, but the environment should always be about growth and expanding our range of exposures, if you will. I end the book by writing about three students who all ended up at Franklin and Marshall College because it was pretty much the only option for them of a school like this. They all came from schools where almost nobody went to college. One is a Muslim immigrant whose name is Akbar Hussein, who came from Bangladesh, lived in a workers’ factory as a child in Saudi Arabia before coming to America. The second is a student named Marra Jones, who came from a highly segregated community in Coatesville, Pennsylvania, where there was tremendous racial discrimination and educational inequality in the schools and public health systems and housing that she grew up with.

She found her way to F&M because of a single college advisor who encouraged her to push herself to a school like this. The third Sheldon, Ruby comes from central Pennsylvania from a small rural community, all white fundamentalist Christian where he had never encountered anybody who was black, who was gay, who was Muslim, who was Jewish. His exposure, he was the only one in school just about that went to college. Any exposure he had, his first two years of college was new. And those three, Akbar, Marra and Sheldon, each one of them is exemplary, but they’re also representative of the talent in their communities. Today, Akbar at age 30 or something is the chief policy advisor to the governor of Pennsylvania. Marra is a freshly minted clinical psychologist having earned her PhD at University of Illinois. After serving and Teach for America, Sheldon spent his junior year studying abroad, including in Bangladesh living with a Muslim family.

He then won a wrangle fellowship which paid for his graduate education at Georgetown. Now he’s a diplomat in the US State Department, and these three students were just about the only ones in their schools who went to college. F and m was the only place that offered them admission. They were offered full scholarships because of our full need approaches, and they took their opportunity to work with incredible faculty to become for our country a policy leader, a clinical psychologist, and a diplomat, and one is black and one is Muslim American and one is white rural background. And that is the vision that I have for education for all young people: that before college and in college, we ignite what is great in young people by giving them the belief that they can drive their own learning and we support them every step of the way. And then we have the benefit as a society, I believe, of seeing people grow into roles of leadership and public service that will make our country stronger. Cynicism has never solved a single problem in our country. There’s plenty of people cynical about the world, and when they start solving problems, we should start adopting cynicism, but otherwise, we need to invest in people that are optimistic, can do mindset, that want to learn and give, and from that they will create the kind of world we want to live in.

Marjorie Malpiede:

I have a personal reflection here, Dan. We’ve had many conversations and I’ve always found you to be so optimistic, and I’m reading through the lines here in the book, and it’s also based on my own experience because every time I actually get out on campus and talk to students, I feel hopeful and I can see now why you are actually so optimistic.

Dan Porterfield:

All you’ve got to do in my opinion, is walk around and get to know young people, and I don’t only mean on college campuses, we just get to know young people. Real young people just listen, just engage. Just allow them to express the things that interest them, that make them laugh or that give them a feeling of optimism and then double down on that. Education is something where if you get it, I benefit. That’s what’s so distinctive about it compared to all the other social goods. If everybody gets it, my children are better off. And so I hope as a society we will come together around this notion that young people are rising. Generations are a place where we can land in all our disagreement, we can land around the idea that let’s invest in the greatness of our young people, let’s give them educational and work opportunities that give them the chance to be the leaders of their own lives. Let’s take pride in what it means to be a country that pays it forward.

Marjorie Malpiede:

Well, I am going to have that be the last word. Thank you so much, Dan. This has been an absolute joy to talk to you, and again, it has really been inspirational and it gives us all more reason to get up and do the work we do in higher ed.

Dan Porterfield:

There’s hundreds of thousands of people across all of our campuses of all types, with students of all backgrounds who are doing what I celebrate in the book every single day. That’s not the dominantly told story, but that is the dominant reality.

Marjorie Malpiede:

The book is called Mindset Matters, the Power of College to Activate Lifelong Growth, and it is available starting June 25th on Amazon, correct, Dan?

Dan Porterfield:

That’s right. Johns Hopkins University is the press, and I hope that readers who, if they do read it, take the time to linger over those stories because there is an eminence in the life experiences of students in our midst and ask ourselves, are these 35 or 40 students at Porterfield profiles from F&M? Are they all that different from the students on my campus in my neighborhood? The answer to that question actually is no. They’re exemplary, as I said before, but they’re also representative.

Marjorie Malpiede:

Thank you so much, my friend. I’m sincerely grateful for you joining us on Learning Well Radio today.

Ian Elsner:

This has been Learning WellRadio, a production of LearningWell, for more information about our work, go to learningwellmag.org. And if you like what we’re doing, leave us a rating or review. Thanks so much for listening.