When Questions Are the Answer 

At Roanoke College, purpose is part of the brand. With the motto, “Our purpose is to help you find yours,” the school prides itself on guiding young people towards full and rich lives focused on doing good in the world.  

The champion of this bold expression of formative education is Roanoke’s President Frank Shushok. With degrees in education and 30 years of experience in the field, Shushok is passionate about the role higher education can play in young people’s personal and professional growth and has compelling reasons for why they should be intertwined. In this interview with LearningWell, Shushok talks about creating counter-cultures on campus in which students are frequently asked meaningful questions without binary answers.  

LW: How has your background influenced your role as a college president?  

FS: First of all, I am a person of faith, and what I mean by that is my whole life has been shaped by a sense that life is for a purpose. Believing that my own life can push forward goodness in the world is something that both centers me and compels me. I’ve also been focused on interfaith curiosity and collaboration, and along the way, that has drawn me into many conversations about how people find meaning and purpose in their lives. 

Almost all people yearn to understand why they’re here, and I find very few people who, at the end of that question, don’t believe their life should be for something good. Whether I’m sitting at a table with Muslims, Buddhists, agnostics, Christians, or atheists, I have found that when we begin a conversation about how we find meaning and purpose in life, designing a life toward virtue is a really powerful connector. 

That framing says a lot about how I view higher education. I absolutely believe every student should be able to graduate and find work that can support them economically and support their families. But I also want them to find purpose in that work and to find an alignment between their gifts and talents and a need that the world has. When that happens, energy and hope abound, and who doesn’t want more of that?

I’m such a fan of the good work that’s being done on the science of hope and the idea that hope has three actionable components: goals, pathways, and agency. In short, to have hope, you need a goal you’re shooting for and practical ways to go after it. You also need pathways and a consistent belief that you can get there — agency. What I love about the agency part is some people have plenty of agency and some people are growing in their agency, and that’s the golden time when they need someone to walk alongside them until they have the confidence to make progress toward their goals. That’s our job. Fundamentally, I believe that higher education is there to inspire in students a sense of purpose, shaped by character, and that makes life so much richer for them and for everyone in their orbit — their families, communities, workplaces, etc.  

But for whatever reason, I find a lot of college students haven’t thought about how their education can be about connecting to much more than a job-slash-career. Often, it’s not a question or a conversation they’ve been having at home. And it’s not a conversation that they’ve been having in the educational environment they were in prior to college. Sometimes, they make it all the way through college and never have this dialogue with anyone, even within themselves. In fact, they mostly have had one conversation, which is about the return on investment question: “If I go to college, what should I study so I can get a certain job, so I can have a particular level of economic security?” 

Those are also good questions, but they’re much more powerful if they’re coupled with other questions like the imperatives we have in our strategic plan, which champions the exploration of purpose, the pursuit of character, and the graduation of leaders. This is a distinction of the Roanoke experience. We’ve created this entity called PLACE (Purpose, Life And Career Exploration) drawn from our old career center model, and what we’re saying here is this process is about so much more than getting a job.  

LW: Do you think these imperatives are particularly important at this moment in time?  

FS: Absolutely. I found a report released by the Harvard Graduate School of Education sobering. Thirty-six percent of young adults aged 18 to 25 are struggling with anxiety, and 29 percent are dealing with depression. The study reveals some likely suspects, including worrying about finances, feeling pressure to achieve, being concerned with the world unraveling, and feeling like they don’t matter to others. But the number one driver of poor mental health for young adults was a lack of meaning, purpose, and direction in their lives, with 58 percent reporting. We can’t ignore that deep yearning to understand what makes life matter.

LW: How do you go about “meaning making” with students?  

FS: There are many practices to engage, but we need practices that shape culture so that culture shapes practices. What I mean by that is we first ask good questions, which will help us get good at being thoughtful and spur us to think more deeply about better questions worthy of our time. In a way, it’s countercultural. The power of a question is a crucial thing to acknowledge. Occasionally, I experiment to see how long it takes for someone to ask me a meaningful question — a question that asks me to reveal something about who I am, what I believe, where I’m going, what’s motivating me, and why I care.

If you pay attention, you can go a whole day without anyone asking you that kind of question. I think what we can do in a place like Roanoke College or any institution of higher education is to create a culture where we teach ourselves to be countercultural and to ask questions of meaning and purpose, questions that engage all of our not-so-disparate parts: our intellectual selves, our emotional selves, our moral selves. But we have to acknowledge we live in a world where people are moving at warp speed. Technology overwhelms people, and no one’s asking them meaningful questions. In turn, they’re not developing the habit of asking other people meaningful questions. Without meaningful questions, there is little need for astute listeners. And when we don’t develop astute listeners, we’re often not encouraging thoughtful learners.

“Without meaningful questions, there is little need for astute listeners. And when we don’t develop astute listeners, we’re often not encouraging thoughtful learners.”

I have two questions that I keep at the forefront of my mind every day as I approach my work: First, what am I trying to increase the probability of occurring through my daily activities, conversations, and experiences? And second, what am I doing when I’m doing what I’m doing? See, every one of us is engaged in seemingly unidimensional transactions, but underneath them is a greater purpose. Whether you’re serving food in the dining center or you’re advising or you’re standing in front of a classroom, the kinds of questions you ask and the kinds of listening you do and the way that you view your purpose — what you’re doing when you’re doing what you’re doing — it shapes everything. So many people on a college campus don’t understand the incredibly transformational and powerful role they play as educators when they enact the important and powerful pedagogical practice of asking meaningful questions, followed by deep and curious listening.

LW: How do you get a whole campus to embrace this approach?  

FS: It’s slow and iterative, like all transformations. In many ways, the headwinds pull you away from doing these things, so you must drive into the wind. You must be committed and undeterred when the car’s shaky. Sometimes, you have to slow down a little, meaning it will take a little extra time, but it will be worth it. But if you believe that the whole world can shift by doing this, you can stay the course.

There’s a book that I’m particularly fond of by Peter Block called “Community: The Structure of Belonging,” where he talks about the small group as being the unit of transformation. You think of these movements as top-down, and they are to some degree because one of the first things you must do is declare a shift. In our case, we determined and stated that we would make the exploration of purpose, the pursuit of character, and the graduation of leaders a distinction of Roanoke College. 

But a stated plan becomes a cultural transformation at the small group level. It’s the small conversations. What new conversations do we want to have, where will we conduct them, and who at every level will start? These things happen at the micro level, and then they become exponentially more likely to occur naturally on a campus. Over time, you’ll be surprised that everything has been transformed.

My assumption about how we build people of character and shape virtue and moral fiber is that none of it happens outside the context of community, and you can’t desire community until you’ve experienced it. One of the immediate structural challenges when people enter a new environment is to help them experience community. There are a lot of young people who come to a college campus who haven’t experienced it, and they don’t know that they need it. They’re not going to look for it. We have many, many lonely young people. It’s up to us to play a structural role in creating an environment that increases the likelihood that community happens. 

LW: Would you connect this work to what employers say we need more of: people who understand people? 

FS: Yes. When you think about the technical skills that are required to build a 21st century aircraft, it requires incredible knowledge of physics, engineering, aerodynamics. But we also need people that can convene other people from different vantage points and communicate in adaptive ways that allow for understanding based on different acculturation. And look what happens from a character or virtue standpoint. If there is pressure to produce something in a particular timeframe that may not be safe, that’s not a technical question. That’s a moral question.

You really need expertise and character. You need a competent “what” and a firm “why.” You need to know what you’re doing when you’re doing what you’re doing. Are you taking care of humanity? Are you loving people? Are you looking for opportunities to lift others up? Are you viewing yourself as part of a greater community? Those are the kinds of questions, the kinds of values, that when coupled with the job that you have, make such a powerful combination.

LW: Does higher education have a role to play in addressing the polarization we are experiencing on so many levels? 

FS: Yes. I think this is why I’m attracted to this conversation of character. Most of the skills that are important in character formation are learning to listen and asking good questions, which may be as simple as forming a meaningful question, versus a question with a binary answer. You get better at these things when you’re equipped, and then you get to practice in an environment where there are people with diverse viewpoints and different backgrounds. And I think a legitimate critique of higher education is that we have preferred echo chambers and haven’t been interested in listening to and learning from some voices, and there are some good reasons why that’s been the case. But if we view leadership as growing the skill and capacity to bring people together to achieve a common goal that is good for all, then yes, we can widen the circle. And I think those who can do that most effectively must be well-informed people of character. Because that is what will keep you in a place of productivity when times are tough and conversations are hard.  

You can reach LearningWell editor Marjorie Malpiede at mmalpiede@learningwellmag.org with comments, ideas, or tips.

Student-Centered Solutions   

Despite some signs of post-pandemic recovery, the college mental health crisis remains alive and not-so-well.

Young people passionate about their own and their peers’ mental health continue to sound the alarm on college campuses, while institutions across the country devote their own staff, resources, and time towards interventions to the same end. 

But are the two groups missing something or, more specifically, each other in the process? 

The Coalition for Student Wellbeing, a new student-led mental health advocacy group, is founded on the premise that the most authentic and effective solutions to student mental health issues will come from ensuring those making the decisions hear from those affected by them. 

Unlike other student groups that focus on issues within their institutions, the Coalition unites members across colleges nationwide to address a broad range of mental health concerns. The goal is to ensure that the student voice is part of the policy-making process, whether on campus or in Washington.

“The college student experience is so unique and dependent on the person,” said Carson Domey, the founder and executive director of the Coalition. “We need to tailor systems of care but also systems of education so that students are involved in these policy making conversations at all levels.”

“We need to tailor systems of care but also systems of education so that students are involved in these policy making conversations at all levels.”

Domey himself has never been one to sit on the sidelines. A rising senior at the University of Texas at Austin, he started the Coalition in August 2024, having been active in youth mental health advocacy for years.

He entered the world of policymaking and politics well before he could vote. By 11, he had been carted back and forth to hundreds of doctor’s appointments for a rare form of Crohn’s disease and began pushing for legislation in Massachusetts to expand access to telemedicine.

When a close friend died from suicide three years later, the scope of Domey’s advocacy grew. Since high school, he has pursued state-level mental health changes, like adding the 988 Suicide and Crisis Hotline to student IDs and expanding the definition of physical education to include mental health. 

At U.T. Austin, Domey makes time to be not only a full-time student and director of the Coalition but the chair of the Texas State Policy Council at the American Foundation for Suicide Prevention. His combined advocacy efforts regularly shift him between the Massachusetts and Texas legislatures.

Domey called the Coalition’s mission “purposefully ambiguous.” The broad purpose is “to bridge the gap between students and decision-makers,” though he didn’t set parameters around the type of “decision makers” members should target, nor the specific actions they should take to reach them. 

He likened the group to a sort-of universal puzzle piece, ready to fit in wherever needed.  

Raising awareness around student perspectives on mental health is one key focus. Members utilize a variety of platforms, like Substack, to publish their ideas on concerns, from suicide prevention and basic needs support to combatting loneliness.

A new webinar series the group launched similarly promotes young voices, and also puts them in conversation with experts. In June, the first webinar centered on the importance of K-12 mental health education to set up students for success in college and beyond. The second, airing in August, will be a “town hall” for students to share their thoughts on “the state of higher education going into the fall semester,” Domey said. 

But being a piece of a larger “puzzle” also means finding ways to compliment the efforts of other existing organizations and individuals, hungry for a student-informed edge. 

One example of this kind of collaborative advocacy is the group’s fall 2024 visit to the White House to contribute to a roundtable discussion on suicide prevention. 

Members of the Coalition for Student Wellbeing traveled to the White House in fall 2024 to participate in a roundtable discussion about suicide prevention.

Then, this spring, the Coalition teamed up with Active Minds to produce a toolkit of resources to help students advocate for printing the 988 Suicide and Crisis Hotline on student ID cards — an extension of Domey’s work in Massachusetts. 

The response from those the Coalition hopes to influence has been promising, as many leaders embrace the importance of including students in mental health policymaking on campus.  

The group’s advisory board comprising top administrators and advocates, including President Domenico Grasso of the University of Michigan and President Mark Gearan of Hobart and William Smith College, offers insights and expertise to help the students refine their advocacy efforts.

Gearan said he believes the student-inspired nature of the Coalition makes it both unique in the higher education space and valuable for administrators like himself. 

“It’s not that everyone can always agree with students, but the North Star is what is best for the student experience,” he said, adding that the diversity of the Coalition’s national membership is an added advantage.  

Domey has lost track, he said, of “the amount of times that I’ve just sat down with either a president, a provost, a dean of students, and really tried to get to know their role and their perspective more to make us a better organization.”

“We’re so much better for being able to have those resources,” he added. 

Domey expressed similar enthusiasm about the quality and connectedness of his student council. “There’s honestly a very small amount of students that I would say work on youth mental health nationally,” he said. “The pro is we’ve all gotten to really know each other, and it’s a really cool community of people spread throughout the country.”

While members may come from a range of backgrounds, they share a passion for mental health and, in many cases, impressive advocacy records.

Domey met Ela Gardiner, soon-to-be sophomore at Hobart, when they were both in high school in Massachusetts and already education advocates on the state stage. Gardiner had been elected one of her high school’s delegates to the Student Advisory Council of the Board of Education. 

She also struggled with anxiety and depression, an experience that spurred her mental health advocacy in the transition from high school.

When Gardiner discovered she could no longer see her Massachusetts-licensed therapist at college in New York, she dove into trying to adjust licensure policies and ensure students don’t lose crucial support at a vulnerable time. Along the way, she joined the Coalition. 

Shira Garg, a rising junior at the University of Georgia, connected with Domey and the Coalition through an internship involving research on college student mental health screening tools. Now, her pre-med focus not only grounds an interest in wellbeing but helps spearhead the Coalition’s assessment of gaps in the mental health space.

For the Coalition’s members, the collective dedication to mental health is a major motivator.

“All the students that are involved are so passionate about the topic, and I think that in itself kind of propels each one of us to want to do more and more and more,” Garg said. “When you surround yourself with peers that really want to make change, you also follow in their footsteps.”

The objective moving forwards is recruiting more members from new backgrounds and strengthening the foundation further, Domey said. 

“It all goes back to reflecting the stories of others and really trying to be that voice for as many people as you can.”

You can reach LearningWell reporter Mollie Ames at mames@learningwellmag.org with comments, ideas, or tips.