Mindfulness: Coming to a College Near You

Around the turn of the century, psychiatrist Holly Rogers noticed an emerging trend among her student clients at Duke University. Many of them were coming into the student counseling center with a variety of mental health problems driven by what seemed to be a lack of resilience; an inability to sit with discomfort, distress or disappointment. She concluded that helping her students develop the coping skills needed to confront these emotions would lead to a myriad of benefits, including alleviating what would soon grow to be a capacity crisis at college counseling centers across the country. 

Nearly a quarter century later, Rogers’ professional observation has become a personal mandate to help address some of what today’s college students are struggling with – including anxiety, depression and loneliness. She is even more convinced today that practices such as mindfulness can help many college students regulate their own wellbeing in a world that has only become more stressful. She and her colleague, Libby Webb, the former associate director of counseling and psychological services at Duke, founded the Mindfulness Institute for Emerging Adults (MIEA) to bring the evidence-based program in contemplative practices developed at Duke to colleges and universities around the country.

“Something more has got to be done,” said Rogers, MD. “There needs to be a top-level paradigm shift to change the culture on our campuses so we don’t have academic success over here with all its metrics and then ‘here’s a few things we do for wellness.’”  

Rates of anxiety and depression reported by college students have been on the rise for more than a decade, and the responsibility of addressing the crisis has been largely laid at the door of college counseling centers. But capacity problems have coincided with a growing recognition that subclinical emotional issues can and should be addressed by opening up the circle of care on campus, and that combatting the college mental health crisis requires adding a preventative, public health approach, along with a treatment response. Enter mindfulness. 

Holly Rogers, MD
Libby Webb, MSW

Like many ubiquitous terms, mindfulness could stand to be better explained before it can be fully embraced. Based on age-old contemplative practices found in most religions, notably Buddhism, mindfulness is defined as a mental state achieved by focusing one’s awareness on the present moment, while acknowledging one’s feelings, thoughts, and sensations. Its broad appeal in today’s frenzied world is its ability to calm the mind through practices such as mindful breathing, meditation, body scans, and intentions of gratitude. 

“Mindfulness is the skill and capacity to bring our minds to the present as opposed to galloping towards the future or dwelling in the past,” said Webb, MSW. “And doing so with a non-judgmental awareness of where our minds tend to go. You just notice it and bring your attention back to the present.”

Mindfulness has become a big business, complete with YouTube channels and celebrity endorsements, and it is clear the practice can work for people of any age. But Rogers and Webb believe it is particularly beneficial for emerging adults: traditional college-age students who are navigating emotional land mines such as test anxiety, social media-induced self-doubt, and vulnerability to substance use. “What we know about this developmental stage is that it is filled with ambiguity,” said Webb. “‘Who am I? What do I care about? Who am I going to love?’ And we know that the brain doesn’t like ambiguity. It detects a threat, so it’s a time of high unease.” 

Webb says that because their brains are still fluid, young people are more adept at flexing into other patterned behaviors if exposed to them. Skills-based practices like mindfulness can calm their brains, which helps them make better choices, examine their purpose, and identify what is important to them. In 2023, the American Council on Education strongly endorsed mindfulness programs with supervised practice in its report, “What Works for Improving Mental Health in Higher Education,” adding to a strong body of evidence already in the literature.

“Research is showing us more and more that this capacity to be in the moment reduces suffering and improves attention,” said Webb.

For several years, Duke offered the program developed by Rogers and her colleague Margaret Maytan, MD, in the form of a four-week, opt-in course, involving a teacher and group discussion.  While it was slow to catch on, it eventually took on waiting lists. They called it Koru, a Maori word used for an unfurling fern frond symbolizing stability in the center of unfolding growth. With refinements to the curriculum over the years, they began an effort to assess its effectiveness in 2012. The results of its randomized controlled trial were published in the Journal of American College Health and became that publication’s most downloaded article in 2014, around the same time the Healthy Minds survey showed a solid upward trend in mental health problems among college students. In the trial, students who had taken Koru reported a reduction in stress, an increase in restfulness, and a greater sense of self-compassion, among other findings.  

Skills-based practices like mindfulness can calm their brains, which helps them make better choices, examine their purpose, and identify what is important to them.

Interest in practices like Koru on college campuses has grown steadily since then, motivating Rogers and Webb to leave their positions at Duke to focus full-time on expanding the program through a “train the trainer” model. Individuals from other universities began coming to the center, recently renamed MIEA, in Durham, NC, where they receive training to become MIEA-certified teachers and then go back to their campuses and offer the courses in a variety of forms. 

Since the pandemic, MIEA has offered the certification program online, which has accelerated the number of schools and individuals participating in the program. Rogers said that MIEA has now trained 1,500 teachers in 14 different countries and taught over 70,000 students. Institutions range from the Ivies to community colleges. You don’t have to have a clinical background to become a MIEA teacher, only some background in contemplative practices. If you don’t, they will help you cultivate one.  

MIEA’s first non-Duke client was Harvard University, which continues to offer a variety of classes each semester and has 12 MIEA-certified teachers within its Center for Wellness and Health Promotion. “I have been teaching MIEA classes for over 10 years,” said Amanda Ayers, MPH, Harvard’s Director of Health Promotion. “It is such a joy to see the changes that students make in just four weeks. They are able to be more present in their everyday lives, spend less time on social media, and are kinder to themselves.” 

How mindfulness practices are taught and who chooses to teach them illustrates their versatility and low barrier to access. In an environment as siloed as a college campus, mindfulness curriculum like that offered through MIEA can weave through departments and requirements – a credit-bearing course here, an elective there. Mindfulness teachers are often connected to traditional fields like health promotion but can include anyone in any discipline who sees the value of improving student wellbeing. Evidence on the connection between mindfulness and attention attracts professors and academic advisors worried about student disengagement and burnout.

“You can embed this curriculum into your first-year seminars, your physical education classes, or as an extra credit elective,” said Rogers. “We have faculty in business schools who are offering the curriculum in conjunction with their academic material.”

The individualized nature of the MIEA program is both an advantage and a challenge. The curriculum, which comes with an app and a teacher dashboard, takes different forms at different price points. To date, MIEA’s business model is to sell the program to individuals within schools such as faculty or staff working in the wellness center who might use professional development funds to pay for it. Rogers points out that this case-by-case model lacks the consistency and traction needed to make mindfulness a universal benefit. Professors get busy. Funds dry up. The team is now offering the MIEA program directly to institutions at a much larger scale, hoping the urgency of student mental health will spur a university-wide commitment to wellbeing.  

“We’re asking universities to make a commitment both to us and to their teachers if they want to really make a difference on their campus,” said Rogers.  

Mindfulness in Action

Eric Teske directs the Office of Health and Wellness Promotion at Indiana University, Indianapolis. His interest in the MIEA program came from his desire to “take pressure off of the counseling center” by offering a program that could be taught by trained teachers to students who could be helped in non-clinical contexts. After hearing a presentation by Libby Webb during the pandemic, Teske was determined to get a number of people on campus trained and certified through MIEA. Making it a free professional development opportunity was an added incentive. He funded the trainings through a grant from the state’s Division of Mental Health and Addiction.  

“In helping students understand their own thoughts and feelings, we are equipping them with self-regulatory skills, self-management, and that is all part of alcohol and drug prevention,” said Teske, MS, CHWC, who urges institutions in other states to explore the use of similar public funding.

The person who brought Libby Webb to IU was Nancy Barton, MS, a senior lecturer in the School of Health and Human Sciences’ Department of Kinesiology. With a background in meditation, Barton had been interested in becoming MIEA certified but didn’t find the time to pursue it until the pandemic,when the online option provided an opportunity — and even more students were reaching out for help. 

“Once I got it [the certification], I really wanted to work with my university to see it take off,” she said.  “So many people would say to me, ‘I am really worried about the mental health of my students, but I don’t know what to do.’ Now I could say,‘here’s something you can do.’”

Teske and Barton were part of the university’s Wellness Coalition, an ad hoc group of wellness enthusiasts who informally met to strategize about tactics to use on campus. Another member was Lisa Angermeier, PhD, MCHES, a senior faculty fellow in the Institute for Engaged Learning, which focuses on first-year experience and high impact practices. Together, they led an effort to embed the MIEA curriculum as a pilot program into selected sections of the first-year seminar. Now, the course is not just a credit-bearing option in the Department of Kinesiology, but a required course for first-year students.

“We wanted to offer students more tools, right from the beginning of their college experience to help them deal with the stress they will encounter,” said Angermeier. “But we also see this as something they can take with them and use for the rest of their lives.” 

An assessment of the program indicates that 62% of the first-year students found the program to be valuable. The team considers this statistic a positive outcome, considering that students do not opt-in to the program. Requiring mindfulness courses is a matter of debate among experts, with some saying it takes away from the self-agency of the practice, but Angermeierviews it as a way to plant a seed of self-care, even for those students who may be reluctant. Equity was another driver. 

“Oftentimes with opt-in programs, we see that the students that get there first come in with more social capital while those who lag behind lose out,” she said. “These are the students who often need it the most.”  

Valencia College in Orlando, Florida is also utilizing the MIEA curriculum. One of the largest, multi-campus community colleges in the country, Valencia is diverse, both in terms of its students and in the broad range of developmental stages in which they come to campus. Marcia Roman, EdD, ThM, is a counselor and faculty member at Valencia, where she and her colleagues do case management-type work, connecting students to clinicians when necessary and providing workshops and skills-based training. She said the MIEA curriculum “blended beautifully” with their model.  

“Our students can learn basic skills that you might even describe as mechanical – like how to breathe in a way that activates the parasympathetic nervous system, which will calm them down – but it’s more than that. For some, it has been life-changing. With mindfulness, they can move through the difficulty in their lives as opposed to all the manner of ways we try to bypass it. And they can do so without tremendous cost and with little risk.”  

The accessibility of mindfulness is one of its biggest selling points and something Rogers and Webb are promoting before potential higher education clients. Vivien Roman-Hampton, MSW, LICSW, is MIEA’s new Director of Outreach and Teacher Development. Part of her job is encouraging MIEA teachers to become trainers with a particular focus on bringing in people with diverse backgrounds.  

Roman-Hampton believes that when colleges and universities offer these services to students of all backgrounds and abilities, it says to them, “We see you and we want to support you.”

“My focus is on ensuring that the practices are accessible to anyone who isn’t what we would call ‘mainstream,’” she said.

Her interest in MIEA is personal. A clinician who works with clients from marginalized communities and is from one herself, Roman-Hampton was drawn to MIEA’s work because of its low cost and long-term benefit. “So much about self-care costs money, and that becomes a barrier to people,” she said. But Roman-Hampton initially questioned the lack of diversity among the training staff, which she said would be an issue for her clients. When she expressed her concern to Rogers and Webb, they encouraged her to help diversify the practice, and she joined them officially two years ago.    

Roman-Hampton believes that when colleges and universities offer these services to students of all backgrounds and abilities, it says to students, “We see you and we want to support you.”

Asked if mindfulness programs offer a particular benefit for marginalized groups, she said, “I think the practice allows us to sit with things that might be really difficult — like how the world sees us versus how we really are. And while we can most definitely work to create change, it is also exhausting, and not everyone will change as a result. But that doesn’t mean we have to keep absorbing it the way we have historically. Mindfulness is a way to sit with suffering but not let it destroy you.”

Loss, Grief and Homework

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When Joey left his hometown to attend a prestigious out-of-state university, his mother was in hospice care for a rare sarcoma, a terminal cancer affecting the body’s soft tissues and bones. Two weeks into his freshman year, her nurses warned the family that Joey’s mother was in the final days of her life. Joey returned home, and his mother died the next day.

Joey’s mom had encouraged him to go to college, find community, and engage academically and socially with his campus. In the wake of her death, he no longer knew what that looked like. Joey went back to school one week after losing his mother, uncertain of his options and fearing the academic consequences of missing classes. When he emailed a dean at his university to explain his weeklong absence, an administrative assistant wrote back, asking Joey to provide a copy of his mother’s obituary.

“I didn’t want to dig myself into a deep hole in my first semester,” Joey says. “My university didn’t really know what to do with me, so I went back after a week. That’s when things really started to go downhill.” He describes feeling “indirectly rushed” to return to campus, having no knowledge of the university’s academic accommodations or leave policies. No one from his university’s administration reached out to make Joey aware of his options for support in or out of the classroom. He did not know until his second semester, after months of depression and isolation had taken a toll on his transcript, that he could have been graded on a Pass/Fail basis, allowing him to proceed with a clean slate. 

“My grades were very poor,” he recalls. “I had no study habits whatsoever. Seeing my GPA, seeing that it didn’t reflect the kind of student I am, it just made me more depressed. And then socially, it also took a huge toll. I was living in my dorm room most of the time.” Watching his grades drop over the course of his first semester, Joey says, compounded the cycle of anxiety, overwhelm, and pain—but what choice did he have? Without clarity on his university’s policies on grief and bereavement, Joey believed his only option was to keep going, soldiering on through the daily slog of academia, held to the same standard as his peers.

Death is a sensitive subject even for family and close friends, often leaving us at a loss for words, choosing to say nothing for fear of saying the wrong thing—so how should a college or university respond when a student loses a loved one? That question, at once ethical and practical, is the driving force behind UGrieve, a new initiative by the Parmenter Foundation designed to help colleges support students as they navigate the loss of a loved one while balancing academic and social commitments at a time when they may be living away from home for the first time. 

Established in 1949 as a provider of medical care in MetroWest Massachusetts, the Parmenter Foundation offers end-of-life and bereavement programs, resources and education, as well as grant funding for other nonprofits that provide services such as grief support groups for all ages, guidance for educators, and hospice care. The foundation launched UGrieve with interviews of three college students who describe feeling isolated, disoriented, and unsupported while grieving on campus.

Video provided by the Parmenter Foundation.

“Our understanding, based on anecdotes from bereaved students, parents, and also counselors and administrators, is that higher education institutions do not have systems, policies or protocols in place to support students who have experienced a death in their family,” says Angela Crocker, Executive Director of the Parmenter Foundation. “It seems colleges and universities can be accommodating to students who are grieving, but only if the students know what to ask for and whom to ask.” 

The confusion and ambiguity that accompanies students reentering campus life after losing a loved one is an additional stressor for grieving families. “We’ve talked to moms who have lost a husband who say, I’m grieving. I’m in shock. And then my son needs to go back to school, and I feel like I’m sending him into a black hole, and nobody’s looking out for him,’” says Jennifer Siegal, Communications and Programs Manager at the Parmenter Foundation.

The fear of sending a student back into a “black hole” of grief and bereavement protocol is far from unfounded, as Joey’s experience lays bare. Colleges tend to be pro-active only when a death (usually of a student) occurs on campus, assuming that what happens at home falls outside their institutional responsibility. As a result, according to Crocker, bereaved students are not only emotionally gutted, but often left feeling pulled between family and school obligations. 

“Colleges and universities can be accommodating to students who are grieving, but only if the students know what to ask for and whom to ask.” 

Joey’s older sister was their mother’s primary caretaker while their dad worked, he says. She made the preemptive decision to take the entire fall semester off from school, because she did not know when her mother would pass away. Joey describes feeling torn, longing to be at home to grieve with his loved ones but fearing falling behind in his academics. He reminded himself that his mother had encouraged him to make friends and “make his mark” on campus, something that seemed impossible as he struggled just to stay afloat.

“When college students have to confront the loss of a family member, they are immediately pulled between their two worlds of school and family life,” said Crocker, who noted the chasm is even wider for international students. “This pull is aggravated by geographic factors, multi-faceted academic demands, and oftentimes by the uncertain timeline at the end of their loved one’s life. No one is prepared for this. Colleges and universities need to understand this painful dynamic and provide balance and support—not demands—to students who are grieving.” 

Another barrier is the disconnect around bereavement and mental health support on campus. Siegal and Crocker emphasize that bereavement is a component of mental health, yet as colleges have increased cultural awareness and attention to mental health, grief and bereavement have been largely excluded from the conversation—despite the fact that the death of a loved one is correlated with a higher risk of depression, anxiety, post-traumatic stress disorder, and compromised physical health due to chronic stress.

How to Help

Colleges and universities do recognize the need. According to Siegal, administrators and decision-makers in higher education have expressed uncertainty surrounding best practices—they, too, operate in the dark, without a clear, universal protocol for students. “We saw that there was a demand for support in this area,” Siegal says, “so we started to put a program and initiative together. We interviewed students and created the video just so people could see that there really is a case for this work, and data show there are hundreds of thousands of students losing a loved one each year. This is not a small problem.”

“When college students have to confront the loss of a family member, they are immediately pulled between their two worlds of school and family life. Colleges and universities need to understand this painful dynamic and provide balance and support—not demands—to students who are grieving.”

The UGrieve program provides data and information about bereavement and makes recommendations to colleges on how to “build compassionate campuses” through policy changes. The UGrieve program urges colleges and universities to implement a “point person” to inform students of their options, communicate with professors, and coordinate accommodations as needed. The point person, she says, would ensure that grieving students will not be forced to make hurried decisions about their academic futures without full knowledge of the school’s policies and the resources available to them. “College students who have suffered a loss experience a sense of grief and isolation that inhibits them from navigating their classwork, effectively communicating with professors and accessing even the resources that are readily available on campus,” says Crocker. “Colleges and universities can overcome this disconnect by assigning a single point of contact to guide a grieving student on every accommodation available to them.”

Additionally, Siegal says, universities can implement training programs for faculty, staff, and students to make it easier for them to approach conversations with people who have lost loved ones. “It can be awkward,” Siegal acknowledges. “If someone brings up the death of a loved one, a roommate or professor won’t always know what to say.” Trainings and educational resources, she says, can create a grief-ready campus. The UGrieve mission is to “build compassionate campuses” where bereaved students are not neglected as they struggle to navigate classwork and social lives in a time of grief. On a compassionate campus, faculty will be better prepared to accommodate students who lose a parent, caregiver, or sibling. Bereaved students will have a point person to direct them to campus resources. Roommates and friends will be better equipped to recognize signs of isolation and depression.

UGrieve suggests that the first step to creating compassionate and informed campuses is to include grief and bereavement in conversations about mental health, including legal conversations. In 2023, several U.S. senators, including Massachusetts’ Edward Markey, introduced the Student Mental Health Rights Act, which would require the Department of Education to issue guidance to institutions of higher education to ensure compliance with federal law on mental health disabilities. But for some students, there is a glaring gap in the legislation: “It mandates colleges to provide accommodations for students who have anxiety, depression, substance use disorder, and they don’t include bereavement,” says Siegal. “So we’re working to compel them to include bereavement in the legislation. The accommodations they are proposing for supporting students with mental health struggles are very similar to what we are recommending for students who are grieving.”

With advocacy and hands-on resources, the Parmenter Foundation hopes all colleges and universities will examine the strength of their bereavement programs and consider them an important part of creating compassionate campuses.

After his mother was diagnosed with cancer, Joey says, “She fought till the very end. She wasn’t willing to give up or back down without a fight. It’s still a huge inspiration. When I’m thinking about giving up, or when I’m at my lowest point, I always think: What would my mom say? What would my mom do?

When Joey returned to school for the second semester of his freshman year, he arranged a meeting with the dean of students and the dean of the business school. He described his experience, telling them that it was the experience of many students who were suffering in silence, not knowing where to turn for help. He says the deans listened: they wanted to do better. They listened to a student who had felt neglected, left to fend for himself—and they took his suggestions seriously, proposing new protocols for grief support with the goal of making campus resources clear and accessible to all students.

Now a finance major with a minor in economics, Joey has cultivated a sense of belonging and hope on campus, living a life beyond his dorm room. “I don’t hate this school,” he says. “I love being here. It’s a great fit for me. I just wanted to make it better.” He has worked with UGrieve to build a compassionate campus for future students, who he says he hopes “will be treated the exact opposite” of how he was. For Joey, a compassionate campus is one where students can spend time at home to grieve with their families, knowing that they will be accommodated and welcomed back to campus; where students know who to reach out to and where to go for help; where professors have built-in procedures to grant extensions and forgive missed work when a student loses a family member or caregiver. And a place where an administrator will be less likely to ask a student for his mother’s obituary as proof of death.

To learn more about UGrieve, visit https://parmenterfoundation.org/ugrieve/.

Can Belonging Be Designed?

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After Adrienne’s first year on full scholarship at an Ivy League university, she just wanted to go home.

She knew she should be grateful, though she also knew grateful was a complicated and somehow inappropriate response to the placement she’d earned through hard work. She couldn’t put her finger on why she didn’t feel at ease at the school; she certainly wasn’t the only mixed-race first-year student from a lower-income family. She didn’t particularly want to return the following year, but her mother wouldn’t let her consider transfer options. This was a full ride at an Ivy. A Wonka golden ticket.

Now a senior, Adrienne says school is “fine,” with the enthusiasm of someone settling for an overcooked burger. Her mother can’t help wondering if she would have been better off somewhere else. “But who’s to say whether it was the school, or her shyness, or the fact that she’s majoring in the classics and philosophy—probably not the easiest place for a Black woman to feel like she belongs,” she said.

Psychologists call belonging a universal human need, a critical component of wellbeing and success in all arenas of our lives—academically, professionally, socially, and so on. When a student struggles to understand course material, there are visible red flags, and any number of pragmatic supports. When a student struggles to connect to a place and thrive, vague euphemisms don’t really flag a solution. It wasn’t a good fit. Things didn’t resonate. It was fine. 

For his 2019 book The Inequality Machine: How College Divides Us, journalist Paul Tough looked at the role of elite colleges in economic mobility for low-income students. And then he examined the interventions that haven’t quite succeeded in getting them to go, even if they very likely could have been accepted with a great aid package. And then, importantly, to stay.

One of the most impactful examples Tough highlights is the University of Texas, where student retention and four-year graduation rates had been an area in need of improvement. UT’s efforts were initiated in 2011 by then-president William Powers, Jr., whose graduation task force produced a report “that showed the institution to be deeply out of balance.” It illustrated significant gaps in retention and graduation rates between different demographic groups on the Austin campus: the students whose families had higher incomes were mostly graduating on time, and the kids from lower-income families mostly weren’t. Thirty percent of first-generation students at UT dropped out or were dismissed before they could complete their degree.

Chemistry professor David Laude dedicated himself to raising graduation rates among Pell-eligible students. His approach: introducing multiple programs to orient freshmen, provide summer supports, expand mental health services, and customize tutoring. 

“Laude’s kitchen-sink approach did make a difference for students at the University of Texas—and the evidence for its success comes not just in the stories of individual students. The data support it, too,” Tough wrote. “Those campus-wide four-year graduation rates were the numbers that led the press releases and earned headlines at UT in 2017 and 2018. But what made David Laude proudest was the fact that the biggest gains in UT’s four-year graduation rate came among the categories of students whose rates were the lowest. Pell-eligible students at UT improved their four-year graduation rate from 40 percent in 2012 to 61 percent in 2018.”

By 2023, the rates had soared to 75 percent. Dr. Laude’s student success initiatives were based in part on community-building, which he found to be a critical component for those who experience “belonging anxiety.” Schools trying to understand troubling retention statistics — particularly in under-represented populations, lower-income families, and first-generation students — typically look to a wide range of data while reading between the lines of SATS and GPAs. They may be equally well served by asking, “What do we have in place to make all students feel like they belong?”

Belonging by Design

Stanford’s Hasso Plattner Institute of Design, more casually known as the d.school, is no stranger to applying design thinking to solve problems that, a generation ago, might have been called intangible, squishy. In terms of design, problems refer to challenges that get in the way of products, services, and systems meeting people’s needs. Those needs could be building anything from better public policy to a more effective vegetable peeler. At the d.school today, it can also be the engineering of spaces, events, and practices that are better designed to evoke a sense of belonging.

​Susie Wise is an educator at the d.school who specializes in designing equity into the educational and social sectors. When the school decided to roll out a series of books on design insights and creative approaches—small inspirational tomes like Drawing on Courage and Creative Hustle—Wise was asked to contribute Design for Belonging. Published in April 2022, it is a guide to using the tools of design to create greater inclusion within groups of people in just about any setting, including campuses and classrooms.

“Instead of questioning your belonging, you can question the resources to help you — what are they, where are they, who are they?”

​“It was written for anyone hosting a community to show that belonging is something you can think about no matter what you’re creating. It was also meant to be provocative for designers, who I think have responsibility to think about whether their systems create more belonging, or inadvertently creating othering,” she says. “Nowadays it’s very normal in the design space to think about the environmental impact of something you’re creating. So part of my effort was to remind designers that a belonging lens is actually a really important one to think about, and particularly for folks who work on diversity, equity, and inclusion and are feeling stuck.”

​Wise is fully aware that belonging is a feeling, and that you can’t design a feeling. But, she says, you can ask people to think back on the environments and circumstances where they’ve felt most welcome, and drill down into what contributed to it. She’s also well aware that you can’t design away exclusionary behavior. However, you can consciously design environments that lay the groundwork for inclusion.

In her book, Wise identified two umbrella categories of opportunity for inclusiveness. The first is being attuned to moments of potential belonging (or not) – namely, key times when something begins, ends, or is changing in a community. These include some predictable moments, like the way an entrance is made into a room or event, with either a welcoming greeting and signage, or a physical barrier or checking of credentials, a sort of “bouncer” effect. The way conclusions and exits are handled can also leave a positive or negative impression, with someone feeling either valued or uncomfortable. 

​“Think about the difference it makes when you are made to feel awkward or judged for having to leave a class or event early. Now imagine if the professor or moderator mentioned at the outset that if attendees had to leave before the end – because let’s face it, people often have good reason – they can find the materials in a certain place online and are welcome to drop by their office at another time,” said a chemistry professor in the University of California system. “I mean, I’ve been to yoga classes where you’re given the hairy eyeball for having to slink out early. And I’ve been to others where the instructor says, ‘If you have to leave early, please be sure to give yourself a little stretch first and a moment of Savasana.’ What a difference it makes, offering up front that you’re trusting the person’s reasons for doing what they’re doing.”

The list also includes subtler moments that can fly under the radar, such as “code switching.” This is when people have different ways of speaking and behaving in different groups – it could be language, or dialect, a looser bearing, or humor – and is a marker of belonging to more than one culture. When and how it’s used can either include or exclude someone—signaling familiarity and identification, or otherness. 

​“As a moment of belonging, code switching can be both a powerful resource and an added weight to bear, and is likely experienced as both at times,” Wise writes. “By seeking to notice and understand code switching in your community, you effectively give voice to the many groups and subgroups that are part of people’s identity. This is a huge win for belonging.”

Key moments of tension can also serve as an opportunity for positive impact, like instances of disagreement. For someone to dare to speak up in dissent in a community, they risk being ostracized. But if they feel confident of their position, and they remain included and accepted even while introducing conflict, and it’s a strong indicator of belonging.

“This was one example of belonging in the student journey Susie described that really stuck with me,” said Kate Canales, chair of the department of design at the University of Texas at Austin. While working on research and writing for the book, Wise spent time in a “microresidency” in Canales’ department conducting workshops with students and faculty, both collecting information and sharing the principles of her research. “She said a part of belonging was being able to dissent. That if you belong in a community, and feel accepted and valued, you’re able to disagree with that community without being expelled. Since so much of higher education has hidden power and hierarchy, it was very relevant to many who heard her. You could see people thinking, ‘Oh, okay, we really need to rethink the way we perceive certain things.’”

​The second umbrella category of opportunity for belonging is one Wise calls “levers of design,” tools you can use to make it easier to move toward your goal. The trick is creating concrete experiences, environments, modes of engagement, or even tangible objects (such as food, clothing, and devices that have value or meaning to the group). These are things you use, circumstances you manipulate – in the language of design, levers you push – to create a desired effect. 

​The use and architecture of shared space is a critical one. Wise uses the example of a skateboard park to illustrate the many ways the ramps and seating offer a multitude of opportunities to enter, watch, and participate in the space as an insider. Sensory playgrounds are another example of public space designed with accessibility in mind for children sensitive to overload. For educational or professional environments, space designed for belonging could include moveable furniture and walls, lighting options that allow for dimming clusters, bright overheads, and seating near windows and natural light; areas conducive to talking, tables useful for spreading out work, and armchairs that invite more ease and relaxation. Other design features could include media and signage that can be customized, and changeable boards that allow for leaving behind personalized traces of ideas.

“If you belong in a community, and feel accepted and valued, you’re able to disagree with that community without being expelled.”

​“Our design department is one of the new tenants in an old historic building that’s been restored after being vacant on campus for like 40 years. So we were a huge contributor to the design process, and we’ve let the student experience dominate the way it’s set up to behave around collaboration,” says Canales. The resulting space for the design school is at the furthest extreme from, say, a shushed law library. “We mostly have open flexible spaces where everything is movable and the tabletops are butcher block work surfaces, so there’s permission to use your hot glue gun or whatever else you want to do. It really looks and feels different from other spaces of higher education anddispenses with the formality and makes it accessible and welcoming to use the square footage the way you’d like.” 

​Levers of design might have elements of levity, but don’t mistake them for gimmicks. Like most aspects of design for belonging, they are about authentic connection that makes its users feel understood and at home rather than put off by structures and systems that are distracting reminders of “otherness.”

​“I use the book to help people who are training to become teachers so they can think of moments and levers to increase the sense of belonging in their classrooms. That’s not something enough secondary teachers think a lot about—it’s more associated with elementary—but these kids desperately need connection. And many teachers don’t see it as part of their job to connect kids,” says Nora Wynne, an instructor of the secondary education program at Cal Poly Humboldt and a learning specialist at the Humboldt County Office of Education. 

Wynne brought Wise and her book to classes, conferences, and workshops, and led book groups with administrators, faculty, and parents. “No one’s saying this is a brand new or revolutionary idea. They’re saying, ‘Oh my God, of course.’” 

​At Texas Christian University, Jonathan Benjamin-Alvarado works as the chief inclusion officer, and is always looking for ways to move beyond the typical spectrum of DEI matters. “I’d had exposure to design thinking previously, and I thought, ‘These ideas are low-hanging fruit, some real grist to make an impact on campus.’ I want to get past the lip service to have more meaning,” he says. 

When he read Wise’s book, he immediately saw the practical application of the stories and ideas for the institution, which recently hired a new president. 

“We have a mechanism for data collection, and we are already seeing an uptick in people’s reported belonging,” said Benjamin-Alvarado. He calls the book’s reception at TCU a tremendous win. “HR, my department, and the president are all supporting taking a deep dive on liberatory design. For me, that’s hitting the triple word score in Scrabble.”

​For students, particularly those like Adrienne whose marginalized identities make them vulnerable to feeling isolated, Wise’s most salient piece of advice may be about the way belonging is perceived. 

“In a time of difficulty, one of the first things you might do is question your belonging,” said Wise. “But instead of questioning your belonging, you can question the resources to help you — what are they, where are they, who are they? How can I talk to my professors? So it becomes solution-oriented, rather than a first reaction of parachuting out of a place because you assume you don’t belong there.”

Not to Be Overlooked

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For more than a decade, the cost of college tuition in the U.S. has been steadily rising as enrollment continues to drop. Higher ed’s price tag, now averaging $33,000 per year after financial aid for private universities and $19,000 for public ones, is one factor driving away prospective students reticent to bet their degree could one day pay itself off. According to new research taking into account both the earnings and debts of graduates, the wealth gap between college degree-earners and high school graduates is in fact closing. That message is not lost on prospective students of lower income or minority backgrounds for whom the stakes are even higher. 

Among this group of students at greater risk of not realizing the gains of a college degree are those from rural communities. They are often first in their families to go to college and less exposed to the opportunities that surround students in urban economic centers. For university leaders hoping to regain the public’s trust in higher education, one possible avenue to explore is an increase in experiential learning opportunities. By facilitating outside-the-classroom professional experiences for students before they graduate, experiential learning may help raise the value of a college degree, in practice and perception.

“Historically, internships and other experiential learning opportunities have had greater participation among more privileged students with larger networks,” said John Volin, Executive Vice President for Academic Affairs and Provost at the University of Maine, who is spearheading an effort to expand student internship opportunities through the newly created Rural Careers Pathway Center.  “Given the value of these programs, particularly in terms of career readiness and attainment, it’s more important than ever to make a greater effort to expose less connected students with these opportunities earlier and more frequently.”

Appearing on more and more college campuses nationwide, experiential learning is a hands-on approach to education designed to allow students to “learn by doing.” It promotes projects, spanning research, internships, travel, and performances, that bring classroom material to life.  

But the practice doesn’t just offer a new, engaging way to learn. It’s many benefits include creating life-long wellbeing, helping with retention, and providing pathways to obtainable careers. 

At the University of Nebraska at Kearney (UNK), students are required to take one designated experiential learning class before graduating, thanks to a mandate by the Higher Learning Commission which is instituting a project to improve campus outcomes. “Experiential learning has been shown to have so many benefits for students,” said Beth Hinga, UNK Assistant to the Senior Vice Chancellor for Academic Affairs, who spearheaded the experiential learning course requirement launched in fall 2020. “It keeps them enrolled, so retention rates are higher. Satisfaction rates with their education are higher.”

Career-oriented experiential opportunities may help reassure families concerned about their children’s job prospects after college.

At the rural and smallest campus in the University of Nebraska system, this potential boost for career development and attainment is especially meaningful. Four in ten UNK students are the first to attend college in their families, who tend to come from farming backgrounds. Without many other professional connections but with what Hinga called “a “phenomenal work ethic,” these students often thrive doing independent work and are able to foster positive service-learning or internship experiences that lead to employment down the road.

Hinga said she also notices a correlation between experiential learning engagement and job attainment. “These students tend to get jobs quicker after graduation,” she said. “Or, at least in some cases, what we saw is that our students were being offered jobs at the same locations where they interned.” According to UNB’s outcome data, 48% of college of business and technology students who completed an internship were offered a full time position with the company they interned with. 68% of these offers were accepted.  

As a result, career-oriented experiential opportunities may help reassure families concerned about their children’s job prospects after college. “What I’m hearing from students is that [experiential learning] is a really valuable opportunity for them to show their parents that there are jobs out there that let them do these kinds of things that they want to do,” Hinga said. “The parents get excited because, ‘Gosh, my students do an internship and it’s paid,’ and so they’re able to help pay for their own school and those kinds of things.”

In the rural setting, experiential learning may also be mutually reinforcing for students and the local community. “So many businesses have been great about welcoming students in to do those internships and I think a lot of these students are making a very positive impact on them,” Hinga said. Impressed by how much the young students can offer, employers have continued bringing in more. “Those are the students that they want to hire.”

Moving forward, Hinga said she hopes the university can begin introducing younger students, in their first and second years, to experiential learning. “Students have told us that if they could get those experiences earlier in their college career, it would help them to make sure they know what the proposed career they’re thinking about is all about and make sure it’s really what they want,” she said. 

The University of Maine at Farmington (UMF), another small, rural campus within a larger public university system, has embraced experiential learning as an engagement and retention strategy for some time. In October 2020, a $240 million gift to the UMaine System from the Harold Alfond Foundation spurred a $20 million student success and retention initiative called UMS TRANSFORMS, which centers on experiential learning opportunities, starting with “Research Learning Experiences” (RLEs) and moving onto “Pathways to Careers.” RLEs allow student to pursue research as early as their first semester, while Pathways creates professional preparation and work opportunities.

As early as their first semester, UMF students can engage in professional development through not only traditional work or internship experiences but wider career exploration. In a first-year course focused on sustainability, for example, students visited Maine Hudson Trails and Sugarloaf Mountain to speak with the respective director and sustainability coordinator about each of their job trajectories. In another course called “Popular Horror Narratives,” a unit on horror video games included a visit from one indie video game designer, who spoke about her experience developing a break-out game.

At a school where nearly half the student body comes from first-generation backgrounds, this chance to consider and connect with potential career routes can be transformational. “I think it’s so great for the students to hear from people who aren’t coming from a privileged background, given a lot of our students are coming from rural Maine,” Steve Grandchamp, who taught the course on horror narratives, said. “They can hear, ‘Okay, well, how could you get into this industry?’ Or, ‘how can you kind of forge your own path in all of these different creative ways?’” 

As those who do this work in places like Farmington, Maine and Kearney, Nebraska attest, engaging rural students in real world experiences that can lead to post-college opportunities may also serve to address another challenge for higher ed: letting these students know, “We value you.”

UF Quest Hits Its Stride

In his UF Quest course “Soccer Explains the World,” Professor Quinn Hansen brings first-year students through the history of the game, from its origins as a gentlemen’s sport in British public schools to its emergence as a vessel for fervent patriotism to its current status as a multi-billion-dollar business. Hansen says what starts as an engaging exploration of a popular and relatable topic becomes a series of thought-provoking discussions about a host of issues ranging from equity in education and child labor laws to gender politics, nationalism, and what it feels like to be a player bought and sold like a commodity. 

“It’s a bit of a bait-and-switch,” said Hansen, a linguist who also teaches Portuguese. “The topic is what excites the students, and when everybody is excited, great things happen in the classroom.”  

If Hansen’s class feels like a typical small-group elective offered at a liberal arts college, it is meant to. It was designed specifically for UF Quest, part of the general education curriculum at the University of Florida, recrafted over the past several years to create intimate, interactive learning communities within the large land-grant university in Gainesville. The intent behind UF Quest is to provide students, particularly FTICs (first time in college), an opportunity to learn how to learn from faculty who know their names before settling into the more impersonal tracks dictated by their declared major.  These classes typically involve critical thinking and robust debate about some of the world’s biggest problems, a process the web site describes as “engaging students in questions that are difficult to answer but impossible to ignore.” 

“With Quest, students begin a journey to understand what their potential roles are in answering some of these questions, whether it’s obvious to them or not” said Angela Lindner, Associate Provost for Undergraduate Affairs, who has led the development of Quest since her arrival at UF in 2015.  She is the first to admit it has been a hard-won endeavor.  At “Quest Day” in November, which commemorated the program’s 5-year anniversary, Lindner told an enthusiastic crowd, “My colleagues throughout the country repeatedly say to me ‘how in the world did you pull this off?’” 

Getting to Quest

Lindner is an engineer by training with a PhD from the University of Michigan and fond memories of her liberal arts undergraduate experience, which included strong relationships with her professors.  She was drawn to the school because of its student-centered culture and its early adherence to a core shared curriculum. In scouring historic catalogues (the university graduated its first class in 1857), she took as inspiration an adage that aligned with her philosophy on the developing student. “The choice of professional work is postponed until the student knows better his capacity and disposition to undertake work that will be profitable to himself and society…avoiding the handicap of narrow specialization,” it read.  

Lindner’s own adage was to “leave them alone” in their first two years as they transition from the black-and-white of high school to the gray abstract of the university.  This, and the belief that liberal arts-like experiences can happen anywhere, drove her to create the vision for what would eventually become UF Quest. 

But general education reform is not easy anywhere, and certainly not in public universities in Florida where the legislature weighs in on curriculum. The trend toward vocationalism in education and away from the humanities as the foundation for learning has been hurtling along for the past decade, accelerated by the great recession of 2008 and 9. Predictable barriers such as faculty push-back, turf wars, and the pace of committee decision-making, all made the eventual release of UF Quest in 2018 seem miraculous. Lindner says they had to redesign the UF Quest logo three times.  

Fortunately, long before Lindner’s arrival, the UF Task Force on Undergraduate Education of 2010 paved the way for Quest in calling for the creation of signature experiences for first-time in college students that are themed: an increase in academic experiential learning, service learning, and civic engagement opportunities. Its most notable change was the addition of the required course “The Good Life,” which gave FTIC’s exposure to great book philosophers and the Socratic method.  While the course itself is largely considered disappointing, the breakthrough of establishing a shared, core curricula for 6,500 incoming students provided a platform that could be revised. 

After countless hours of expansive consensus-building on campus, and the solid but intentionally understated support of then President Kent Fuchs, Lindner and a multi-disciplinary team of faculty, staff and academic administrators unveiled the first version of UF Quest in 2017, centered on “the exploration of grand challenges” (hence the name) in the Humanities, Natural and Social Sciences. The content of UF Quest 1 courses reflect one of five themes representing grand challenges in the Humanities – the Examined Life, Identities, Justice and Power, Nature and Culture, War and Peace.  

Quest 2 courses, also required, focus on what Lindner calls the “wicked questions” of the natural or social sciences. Quest 3 and 4, which are currently electives, rely more heavily on experiential learning components to send students into the world to try on for size what they have learned in the classroom. Quest 4 is a discipline rooted faculty-driven capstone course that allows them to synthesize their learning and hear from voices outside of higher education.  

Unlike other courses in the general education curriculum, UF Quest has a number of “non-negotiables” reflecting its mission. Every Quest course has to have small classes, faculty have to engage closely with students – they are expected to know every student’s name; they have to include reflection assignments and some element of experiential learning. In addition, every course has to pose an essential question. For example, in the anthropology course “Indigenous Values,” the instructor asks, “How can indigenous values about the relationship between nature and culture help us address the challenge of climate change, food insecurity, and public health?”

Faculty Expertise, Student Choice

It is clear that the role of the faculty in the development and execution of UF Quest cannot be overstated, both in terms of their buy-in and ownership of the program and in the way it has allowed them to teach.  UF Quest’s excerpt is “Faculty Expertise, Student Choice” which speaks volumes about the essential elements of the program.  “The only way this was going to work was to have faculty backing it,” said Quinn Hansen, who was introduced to UF Quest by a faculty colleague who thought he would be a good fit. “And the best way to get faculty bought in is to say to them ‘talk about what you like and what you’re passionate about.’  It’s all about proposing your own adventure.” 

Lindner believes Quest has influenced teaching generally at UF with professors reporting they now teach their other courses as they do their Quest courses – with a much stronger connection to their students. “I can’t tell you how many times I hear the word ‘love,’ from faculty,” she said. “They love their students, they are excited to get back to their ‘first love’ – teaching.” 

So how does all this feel for the students themselves, nearly all of whom are unaware of the general-ed revisions that were made on their behalf?  

Claire is a senior on full scholarship at UF. She is double majoring in biology and Japanese and is on her way to veterinarian school. Her UF Quest journey was not so much about discovering what she wanted to major in as it was about experiencing a different side to what she had already chosen to pursue. For her Quest course, Claire chose “The Anatomy of a Story,” mostly, she said, because it had anatomy in the name. The instructor used several media sources – books like When Breath Becomes Air and The Immortal Life of Henrietta Lacks, as well as documentaries, poetry, and artwork – to convey the experience of either the patient or the practitioner. With humanities-related topics weaved throughout, the class was largely discussion-based, and students submitted a final essay interpreting one of the media sources they chose. 

“I can’t tell you how many times I hear the word ‘love,’ from faculty. They love their students, they are excited to get back to their ‘first love’ – teaching.”

“Being a biology major, a lot of what I do is listen to lectures and regurgitate information so having a discussion-based class where you hear other people’s opinions, that’s what I found most valuable about Quest,” she said. Claire’s experience included forging a close relationship with her professor. “She made a big impact on me because of how passionate she was about the material,” Claire said. “She has been a phenomenal mentor to me.”

Andrew, a third-year engineering major at UF, was also impressed with the energy and commitment faculty put into their Quest courses.  He took the “Good Life” in Quest 1 and while he was “meh” about the course, he said the instructor impressed him. “The professor made it way more than just about the material itself,” he said.  “He was a passionate musician, and he brought his music into different points of the course and gave us his own personal view.  He was also very interested in what we had to say.”  

Like Claire, Andrew viewed his Quest requirement as a respite from the load he was taking in engineering where he is studying digital arts and sciences. “As a student in a Quest course, you’re embracing a very different way of thinking than your major probably tracks you into,” he said. For Quest 2, Andrew chose “What’s Love Got to Do with It?” which he described as exploring what love, sex and romance actually mean.  “Each week we did readings that we would discuss, and we talked about how they made us feel, how this pertained to our own lives, and I think we all grew as people as a result,” he said.

In discussing the level of faculty engagement within his Quest courses, Andrew offered an astute observation even Lindner may not have anticipated. “The Quest instructors have more freedom and can arrange the curriculum with more fluidity in a way that’s productive and engaging and that tends to produce a higher quality of instruction.”

The Quest Forward

17,849 students have now successfully completed their Quest 1 requirement and 8,800 students have completed Quest 2 courses. Over 200 faculty from 69 units have developed and offered UF Quest courses and the qualitative and quantitative data have been positive. But UF Quest still faces a number of internal and external challenges that will determine just how much a change agent it proves to be for the university. 

Marketing the program wasn’t included in “getting it over the finish line” and there is a long way to go before students move from checking the box on their required Quest courses to promoting them as transformative experiences on TikTok. A related problem is getting traction on Quest 3 and 4. As important as it would seem to bring students through the full Quest trajectory, it is a tougher lift for third- and fourth-year students who are fully ensconced in their majors. In many ways, the challenge in implementing Quest’s later stages bumps up against the problem the program was created to address: students are worried they won’t have the time or the credit latitude for courses outside of their area of study. As excited as Andrew was to have participated in UF Quest, he was unsure if he would pursue Quest 2 and 3 when asked about it.  “As an engineering major, I have a lot of other big stones to step on.” 

Perhaps Quest’s biggest challenge is the chilling effect reported on college campuses in states, like Florida, with active legislation that restricts content of courses, combined with the increasing drumbeats calling for a return to prescribed classical education in core curriculum (both at odds with Quest’s excerpt of “Faculty Expertise and Student Choice” to encourage freedom of exploration, discovery, and meaning-making). Today, despite its tangible, transformative successes, this uncertainty leads to the question of whether Quest will be allowed to reach its full potential now that it has indeed hit its stride.  

Angela Lindner has recently retired from her position as Associate Provost, something she said she planned in anticipation of a research-based sabbatical that will lead to a teaching position in the engineering department. As proud as she is of the signature work she led with UF Quest, she said her greatest satisfaction came when people, particularly faculty, started calling it their own.