Young Professionals of Color Speak Out About Workplace Climates

Understanding how young graduates of color experience their predominantly White workplaces is a critical part of creating flourishing cultures within increasingly diverse work environments.  As corporations and organizations continue to work at this with varying success, the Steve Fund has released a new report that can help guide their efforts.  

In “Supporting the Successful Transition of Young People of Color into the Workforce,” The Steve Fund surveyed 160 young professionals of color on cultural dynamics that affect their wellbeing and, as an extension, their job performance, satisfaction, and retention. The results showed that half of those surveyed reported experiencing microaggressions at their places of employment; and half said they do not feel a sense of inclusion or belonging. These and other findings send a strong message to employers about the DEI work that lies ahead, despite increased efforts on the part of employers to attract and retain professionals of color. 

“We know that employers face challenges reaching recruitment and retention goals and young people of color face challenges transitioning into the workforce,” said Evan Rose, president and co-founder of the Steve Fund, the nation’s leading organization focused on supporting the mental health and emotional wellbeing of young people of color.  “These interrelated challenges present us with an opportunity to leverage the talents of a diverse workforce for growth and support young employees of color in inclusive and culturally responsive ways.”

In addition to the survey findings, the new report outlines a detailed framework for how employers can respond to what young professionals of color are reporting while creating more inclusive workplaces that will help attract and retain young people of color.  Like the “Equity in Mental Health Framework,” which has helped colleges and universities customize strategies that support the mental health of college students of color, the Steve Fund has taken a similar approach for young people transitioning into the workforce, helping employers better prepare for them with tools and resources that foster equity, inclusion, accountability, and mental health.  

“A key benefit to this work is that it connects what colleges and universities are doing to support the mental health and wellbeing of students of color with what employers want and need to do in the workplace,” said Dr. Paula Johnson, president of Wellesley College, a liberal arts college that has been a leader in inclusive excellence, with a focus on students’ mental health. “By drawing those connections and building on the mutual learning that results, we can work to maintain the gains we’ve made with young people of color who enter work environments that may hamper their sense of belonging and impede their ability to thrive.”

Stress, Belonging, and Mental Health

Marcus had been a few months into his first job out of college when he was asked to join his boss and a few other colleagues for lunch.  He remembers being excited to be included among the group of executives and was feeling good about the way he had handled himself.  Then, one of the executives complimented him on being articulate, saying, as if with surprise, “Wow, you really have an excellent vocabulary.” Marcus, who is Black, felt the familiar sting.  “After that, I was completely deflated,” he said.  “I just wanted to get out of there.”  Not long after the incident, he switched jobs. 

An underlying issue that influences these findings is the lack of diversity within the corporate workforce.

Unfortunately, Marcus’ experience is all too common as the Steve Fund survey bears out. Participants were asked to respond to questions relating to four key workplace dynamics: perception of workplace discrimination; experiences of isolation and belonging; need for psychological safety; and importance of cultural competence.   Among the findings, 50% reported experiencing microaggressions, 30% said work stress impacts their emotional wellness, 50% said they don’t feel a sense of inclusion and belonging at their place of employment, and 30% reported spending time looking for another job.   

Other findings are instructive in helping employers understand where, specifically, professionals of color are looking for change.  Half of young professionals said that management doesn’t foster a workplace that allows employees to be themselves; half also report not knowing where to go if they experience discrimination; and 41% said they do not have access to culturally competent mental health resources.  One in three young employees does not feel emotionally supported at work.

An underlying issue that influences these findings is the lack of diversity within the corporate workforce—a tenacious problem that leaders throughout the country are continuing to grapple with.  According to the report, Blacks make up about 10% of college degree holders, but only 3.2% of executives/senior level managers.  Employees of color also have high attrition rates. People of color and younger employees were more likely to have quit their jobs in 2021; feeling disrespected was a key reason for leaving.  The report cites more than three in ten young employees of color (Black and Latinx) experience discrimination at work, leading to increased levels of stress, anxiety, and hopelessness.  

The upside of creating workplaces that disrupt these trends is not lost on competitive companies, which is why organizations are reaching out to sources like the Steve Fund for help. The report cites research showing that workplaces that cultivate a culture of belonging experience higher levels of creativity, innovation, and profitability.  Employees who feel emotionally supported at work are less likely to experience mental health symptoms, less likely to underperform, have higher job satisfaction, and are more likely to stay at their companies. 

“Marcus, who is Black, felt the familiar sting. ‘After that, I was completely deflated,’ he said. ‘I just wanted to get out of there.’ Not long after the incident, he switched jobs.”

“It’s pretty simple,” said Dr. Jessica Isom. “Any time a person cares about something and is invested in something, they are going to show up better as an individual, contribute better as a team member, and overall contribute to a better outcome. That has to be grounded in what we all need as humans, which are genuine, authentic interactions. That’s what we thrive on.  And I think everybody can appreciate that.”  Isom said the absence of those positive interactions in the workplace, coupled with mental health strains brought on by systemic racism, cause young professionals of color to protect themselves by leaving. 

Dr. Isom is a board-certified community psychiatrist and one of the Steve Fund’s multicultural mental health experts. She holds a faculty role at the Yale School of Medicine, where she also trained, and co-directs the Social Justice and Health Equity Curriculum (SJHE), addressing workforce development of psychiatrists to address mental health disparities.  

“Conversations around building diverse workplaces tend to focus on desiring diversity, which is really focused on recruitment, the idea of inviting people in,” she said. “What we need to be thinking about is how to be a good host, and that means understanding who you are inviting in and what their needs are.”  

Tracy Burns, chief executive officer of the Northeast Human Resources Association (NEHRA), agrees that as earnest as employers are to attract diverse talent, more focus needs to be placed on how that talent is received and how those employees of color experience workplace cultures.  “Efforts to attract young professionals of color do not end when the offer is accepted. Employers need to build a comprehensive and sustainable approach that takes into consideration the “whole person” and fosters an environment where differences are recognized, respected, and even celebrated. This report offers both critical data that all employers should be aware of as well as concrete recommendations that can help direct your DEI efforts towards a more meaningful outcome.”

“(This work) has to be grounded in what we all need as humans, which are genuine, authentic interactions. That’s what we thrive on. And I think everybody can appreciate that.”

The Steve Fund report recommends a myriad of strategies, ranging from overarching principles like weaving mental health and racial equity into the corporate blueprint and empowering leadership to support healthy workplaces to specific strategies that address each of the issues uncovered in the survey.  These include equipping managers to make wellness at work an everyday priority; investing in mentoring at every stage in career development; and creating “wellness mentors” who are peers trained by multicultural mental health experts to provide culturally competent support and connect employees to resources.  

Dr. Isom provides an example of changes employers can make as she imagines a different outcome for Marcus and his boss at the corporate lunch.  “One of the recommendations in the report is about building a senior leadership bench that is able to facilitate the progression of young people of color.  It is even more important that individuals in leadership positions reduce their level of obliviousness to their own experiences and then arm themselves with what’s necessary to support a young person of color throughout their journey.  Because of their power and influence, their actions will have a ripple effect throughout the whole organization.”   

The Steve Fund’s mission is to promote the mental health and emotional wellbeing of young people of color as they transition from adolescence into higher education, throughout their higher education experience, and as they transition into the workforce so they can attain personal, academic, and career success and achieve their full potential. The Steve Fund works with colleges and universities, nonprofits, researchers, mental health experts, families, and young people to promote programs and strategies that build understanding and assistance for the mental and emotional health of the nation’s young people of color.

Q&A with Dr. Félix V. Matos Rodríguez, Chancellor of the City University of New York (CUNY)

CUNY Chancellor Matos Rodríguez is everywhere these days promoting and advocating for a system he calls “the Ellis Island of education.” CUNY has a storied history where separate public colleges, many with famous alumni from underserved communities, came together over time to form the nation’s largest urban public university, serving more than 226,000 degree-seeking students each year. 

Matos Rodríguez, known as “Felo,” is a vital part of that story.  A historian, professor, and author, Matos Rodríguez grew up in Puerto Rico, received a degree in Latin American studies from Yale University and received his PhD in history from Columbia University. He was president of two CUNY colleges before becoming the system’s first chancellor of color and first Latino to hold the office in 2019. Now, after four years and a pandemic, Matos Rodríguez acknowledges many challenges remain despite the progress he has made to build relationships with industry leaders, improve infrastructure at campuses, and create more workforce opportunities for CUNY students. 

In his interview with LW, the chancellor talks about the strategies he is using to improve the career connection for his students, as well as his efforts to strengthen the system. He also opines on broader issues, such as the value of public higher education and how going to college can be both a stressor and a haven for his students. 

CUNY Chancellor Félix V. Matos Rodríguez sitting at a table
Photo provided by CUNY

LW:  What are the priorities you are working on from a systems-wide level?  

FMR: CUNY is probably the best institution in the Unites States to boost social mobility. Nobody does a better job of moving people from the bottom quartiles of the socioeconomic ladder to the middle class and above than CUNY. We’ve done that by remaining an affordable institution—75% of our students graduate debt free and about 68% attend tuition-free, thanks to state and federal aid. We also have top-notch faculty and staff. Affordability and quality staff are two of CUNY’s strengths. 

What we have not done as well, particularly for a place where half the students are first-generation, is career preparedness and the whole connection to the world of work.  There has been vast underinvestment, historically, in career services, and not a lot done to integrate that world of work with curriculum and academic departments to really prepare students for careers. We’ve changed that with help from our partners in city and state leadership and the private sector.

LW: How do you tackle such a major issue at such a big place?

FMR: I break it into buckets.  The data we have on students participating, for example, in paid internships, tell us that those who participate in those programs graduate faster. When they go to get a job after graduation, they get it faster than their peers without that experience and their first-time pay is higher.  The other value here is the professional capital these opportunities create.  All college students come with assets and challenges, but the students with professional parents can often leverage their family’s networks once they graduate.  More than half of my students don’t have that. We need to be that connector to opportunities for them. Right from the start, I said, “I want to be known, at the end of my time, as the patron saint of paid internships for CUNY students.”

Nobody does a better job of moving people from the bottom quartiles of the socioeconomic ladder to the middle class and above than CUNY.

We have made a lot of progress in this area. A coalition of CEOs from some of the city’s largest employers was created three years ago to provide access to high-potential jobs for underrepresented New Yorkers. Another industry partnership, CUNY Futures in Finance, was formed by Centerbridge Partners, Bloomberg, and Goldman Sachs to connect financial services to CUNY talent.  We’ve also launched a number of public-private partnerships which, thanks to a strong backing from Governor Hochul and Mayor Adams, put millions of dollars to work on paid apprenticeships and internships for CUNY students.  

The point I really drive home to industry in New York is that our paid internships do all the things that paid internships do everywhere but because of our price point, it can really be an extra agent of advancement. Our tuition is approximately $7,000 a year for senior colleges and $5,000 a year for community colleges, for New York State residents. That paid internship that they have for a semester, if they were going to a community college, could pay for their semester. If they’re on financial aid, then that extra money can be used for food and housing, and all the other expenses we know make it challenging for them to stay in school. It’s like a scholarship. When I was president at Queens and a donor or alumni would come and say, “I’m going to give you $7,000, for a scholarship for a year,” I said, “No, give it to me in a paid internship.” At the end of the day, it will do the same thing financially for the student, but give that student a lot more in experience.  

CUNY is the ideal partner for New York industry.  I say to them, “We are a one-stop shop, come and deal with CUNY because we have 25 campuses, so if you’re an employer and you don’t want to have 25 conversations, we have a whole operation that can do that for you.”

LW: What other “buckets” are you working on in this area? 

FMR: We are integrating career preparedness into all that we do, including in the classroom and to get students to think about career options as early as possible and not in a narrow way. You want to make students think about career possibilities and begin to explore them and determine whether there’s a path, a liking, or not. And we don’t want them to wait until junior year or senior year and say, “Oh my God, I need to get a job. Now I need to think about all these things.” 

The second reason why students drop out of college—finances is the first one—is not knowing why they’re in college in the first place, and also not being able to make a connection with what they’re doing in college with what will happen in life later. So that entire career exploration is what I think we owe our students. And that’s why we want to get to career options early, to make students think about it. We’re actually trying to map for every major—and in fields within majors, not just the courses—some of the activities that you should be engaged in.  A lot of our students think career services are only for high-performing students with really good grades. My role is to get them introduced to careers, make them feel worthy of them, and then go out and compete and kick some butt.

Chancellor Félix V. Matos Rodríguez with CUNY students and moscot
Photo provided by CUNY

LW: You mentioned incorporating this work into the classroom.  What does that entail? 

FMR: Curriculum revision is another bucket we’re working on. The New York Jobs CEO Council is a key partner in helping us think about updating curriculum. It is also a main focus of our new Office of Transformation, headed by an amazing senior faculty advisor Cathy N. Davidson, one of the best writers out there on education, to help us think differently about our pedagogy.  The key to that is to make sure that faculty value this work and have the tools to do it.  So many of them do this already but we are asking them to be more intentional about it so that their students understand that this exercise that you did here, or this test or this essay or this project, creates skills that they can go to an employer with.  But what I hope that our students do is that, as they’re building a portfolio, either personally or through career services, they think that what they have learned in a class is something they can then go tell someone, “I learned X, Y, and Z in this class, and here’s a concrete example. You need me to work in groups? Let me tell you about the project I did in my history or anthropology class.” 

Faculty have to be our partners in this. We need to help them think about that value, that engagement, because for students, even though they talk to advisors and other staff, faculty are still their key role models. 

Already, faculty have competencies in this area through NACE (National Association of Colleges and Employers), that are embedded into the curriculum, but they’re not necessarily thinking about it that way, so we decided that we need to have champions.  We’ve been working with the president of NACE and with a group of career fellows out of the Office of Transformation. We started with 20 faculty from across CUNY. The fellows have been thinking together about the best ways that CUNY faculty, in all fields, can support our students in their future lives and careers. This year, CUNY will scale the pilot to nearly 50 faculty, with the goal of promoting strong relationships between classroom learning and career success.  

LW: Has your experience as a community college president influenced some of the changes you are working on system-wide?

FMR: Absolutely.  Transfers have always been the key driver in the system. The transition from community college to four-year schools has to be improved, so that students aren’t set back in time and money by needless requirements.  This is a challenge for two and four-year schools everywhere, but at CUNY where we’re working within a system, we have no leg to stand on if we don’t get this right. 

The second reason why students drop out of college – finances is the first one – is not being able to make a connection with what they’re doing in college with what will happen in life later.

At the same time, when I came on board as chancellor, since I was president of a two-year school, I told all the presidents, “We have to improve the two-year experience.”  What often happens is if you come to CUNY and you are not college-ready, you need to start out in a community college. Part of the challenge has been that not every student starting at a community college really wants to be there. So, I told the community college presidents, “You need to create a rationale of why people want to come here. Not because we tell them to, but because either you have the student life or signature programs that they want to engage with.”  This is particularly important at this point in time when we’ve lost so many students to the pandemic.  We need to ask ourselves, outside of the personal circumstances, “Why is it that students don’t want to return or to start in the first place?” 

LW: Do you think one of the reason people stop out, or never enroll, has to do with public perception about the declining value of a college degree? 

FMR: I think that accounts for some percentage. Whatever I tell you will be a guesstimate. What I do think affects us is the perception that higher education is unattainable. Many of our students, particularly the ones who are low-income, assume it will not be affordable because the larger discourse is about debt and lack of affordability. They assume because we’re a part of higher ed that this place is going to be expensive without even thinking about applying for financial aid, or seeing what options are out there, so I think that we are being really affected by a mindset, which is the debt discourse. But that is not our story. Our average debt, for the 25% of the students that end up with debt, is, I think, between $12,000 and $14,000. But it’s hard to get that story out. There’s no validator in many families that can say, “This worked out,” and there might be a validator that somebody went and dropped out and said, “Yeah, look at what happened to cousin so and so.” We need to crack that. I tell people, “Listen, there’s probably no state more generous with financial aid than the state of New York.”

LW: Speaking of New York, what case do you make for why CUNY is worth investing in? 

FMR: The value and the importance of what we do is huge, and 80% of our students stay in New York so they are part of their communities. Graduates get higher paying jobs, which adds to our tax base, and they are less dependent on social service programs. There are also social and civic gains when you think about where all of our immigrants or sons and daughters of immigrants learn about democracy and what it means to be an American in New York City.  There’s another important category of work there of civic engagement, what I like to call civic mobility. That is also a key part of what we bring to the table. 

LW: We know so much about the stresses of college, particularly for students who have the added burden of poverty.  How do CUNY schools and others like them impact their students’ wellbeing? 

FMR: Obviously, there is some stress generated by going to school from a financial perspective.  “Can I pay? Can I stay?” And then there are the exams and the stress that comes from managing your life as a student. In that sense, we do add some stress. 

But we are also such havens for our students.  They’re commuter students and, in many places, the little campus corner where they can sit down and study quietly may be the only place they have some privacy. In my first presidency, every nook and cranny that we could put a desk, a chair, whatever, we used because some of those South Bronx students were in apartments with three or four siblings and they needed quiet space.

For parents of small children, there is often campus childcare. There are also mental health counselors and extracurricular activities that can provide some stress relief. It really is a balance in helping them to manage and overcome the stress of going to college. 

Q&A with Dr. Robert Waldinger, Co-Author of The Good Life

Bob Waldinger is a psychiatrist, a professor at Harvard Medical School, and the Director of the Harvard Study of Adult Development, the world’s longest scientific study of happiness.  His new book, The Good Life, with Dr. Marc Schulz, provides insights regarding what makes some people happier and more satisfied than others.  At a time when many of us, particularly young adults, are reporting symptoms antonymous to happiness, such as loneliness and disconnection, the insights he shares based on this research are particularly relevant. 

LW: Your new book, The Good Life, is based on the work you have done in the Harvard Study of Adult Development.  Can you describe the study?  

RW: I am the fourth director of the Harvard Study of Adult Development. As far as we know, it’s the longest study of adult life that’s ever been done in that it follows the same people from when they were teenagers all the way into old age. We’re in our 85th year and we have reached out to the children of our participants as well, the second generation. All in all, we’ve followed over 2,000 people over many decades. In essence, this is a study of human thriving and wellbeing. It started with two groups of males, one very privileged group of male undergraduate students from Harvard College and one very underprivileged group of boys from Boston’s poorest neighborhoods and most troubled families. It started with these two contrasting groups of people and then, over time, we brought in their wives and their children. Currently, more than half of those in our study are women.

Headshot of Dr. Robert Waldinger
Dr. Robert Waldinger

Now, we have this wonderful treasure trove of information on 724 families across 85 years. The study has discovered so many things. There have been hundreds of papers and scores of books, but there are two big takeaways I think are most salient, and very relevant today. One is, no surprise at all, taking care of your health really matters in terms of how long you live and how you feel during your life. Preventative healthcare, exercise, diet, not abusing alcohol or drugs, not smoking—all of that really matters. The finding that we didn’t expect, and, at first, we didn’t believe, was that the people who stayed the healthiest and lived the longest were the people who had the best connections with other people; that our relational lives make a huge difference in not just how happy we are, but how healthy we are and how long we live. And it’s not just our study that has found this, but now many other studies, so there’s now a fairly well-established finding that there is a powerful connection between relationships and health. 

The finding that we didn’t expect, and, at first, we didn’t believe, was that the people who stayed the healthiest and lived the longest were the people who had the best connections with other people.

LW: I think it’s interesting that you started with college students.  We know from the data how prominent mental health struggles are for this population.  What does your work tell us about this age group?

RW: What we know, not just from our study, but from a lot of studies, is that people ages 16-to-24 are the loneliest group of people, at least in the United States, and perhaps around the world—these young adults—adolescents moving into young adulthood—are the most isolated, disconnected population group. And that’s been a surprise to older people who look at young people and think of them as active and involved and so connected with one other. And, of course, many young people are, but there’s a huge subset of young people who are not, who are feeling really disconnected. And this is not just a function of the COVID pandemic, it was in the works before then, COVID just accelerated the upsurge in issues like depression, anxiety, and a sense of isolation. 

LW: If you’re providing some advice based on your data, what might you tell that 19-year-old or 20-year-old who is in college now about the importance of relationships? 

RW: We know that we get all kinds of value from relationships, and we don’t get the same things [from each one]; relationships are all slightly different.  Some relationships are fun, and some relationships are with people we confide in, and some relationships are simply with people who might help us move furniture or drive us to an appointment. Many relationships can serve more than one function, but almost no relationship is going to provide everything. And what that means is, we need to look to different people to meet all kinds of different needs. The best relationships, of course, are relationships that are reciprocal. And one of the things that feels bad about relationships is when they’re not reciprocal, when it feels like I’m always the one who calls my friend or I’m always the one helping out, and I don’t get that in return. 

Mutuality is really important. And one of the things I would ask young people to think about is: How mutual are your relationships? And if they’re not, can you work on that or can you find some people with whom it’s more mutual? Similarly, what we learn is that conflict is inevitable in relationships. That does not mean you want to get rid of that relationship in your life. In fact, if we have enough invested in good relationships then it’s worth trying to work out conflicts.  The work is not to find a conflict-free friend, but to find a friend with whom you can talk to about disagreements. And both people come out feeling okay, like nobody won and nobody lost and that, if anything, you are stronger together because you’ve worked out differences. 

LW:  This is for friendships and romantic relationships, correct? 

RW: Romantic relationships for sure. There is no real romantic relationship without conflict. When I look at people who are about to get married, sometimes I will evaluate couples who come for therapy, and the real question is not, “Are they each other’s soulmate?” but “How do they work out conflicts?” And if they can work out conflicts, they have a good future together. If they can’t find any way to talk about disagreements and come out the other side feeling okay, then they’re in trouble. They either have to develop skills to resolve conflict, or they should find another person with whom it’s not so difficult.

LW: You have some interesting data about perspective and lifespan. What’s that all about?  

RW: Even now, at my age I think, “Why doesn’t everybody think just like me?” And I have to remember from my own research and from looking around me that people think very differently at different ages. People of college-age are going to have a certain view of the world, a certain view of culture, of politics, of the future that older people don’t have, that younger people don’t have. And that’s actually a good thing, because we wouldn’t want a world that was filled with everybody who had the same perspective on life or even one generation dominating everything. Actually, the baby boomers probably dominated a lot of culture for a lot of years and didn’t always turn out so well. 

What we know, not just from our study, but from a lot of studies, is that people ages 16-to-24 are the loneliest group of people, at least in the United States, and perhaps around the world.

I think that the thing we learn from following people over time is that things change in their importance. Let’s say you’re 20 years old now, think about when you were half that age when you were 10 years old, what was important to you then? Well, it’s probably not at all the same stuff that’s important to you now. And when you’re 30, it’s going to shift again. And when you’re 40…and that’s okay, that’s normal. It’s to be expected. But it means that to some extent, we all have to hold our own perspectives a little more lightly and realize that it’s not the only way to look at life. 

LW: What implications does your research have on finding direction in life? 

RW: My sense is that we know that the college years are where we do a lot of figuring out of who we are. “What kind of person am I? Who do I want to align with? What do I value the most? And therefore, how do I want to spend my time on this earth? [Time] is pretty limited, even though it may not seem that way when you’re in college. We can teach ourselves to think about, “What do I value the most?” And if that’s what I value the most, am I actually spending my time promoting those values, doing things that align with those values? Or am I doing things that don’t align with those values at all? In my own life, I’ve ended up taking jobs that I don’t really care about and don’t really like, and that actually promote things I don’t believe in. 

It’s been really important for me to turn back to my own values and say, “Okay, as soon as I can, I’m going to make a change because this is not energizing for me. It’s not making me feel like my time is being well-spent.” And I think that’s the thing that can start when we go to college or university. It’s the thing you can do from day one, and it can help you with course choices. It can help you choose a major. It can help you think about summer internships. It can help you think about where you want to go after college. Then you can settle on some core things that you care deeply about that can become your North Star toward which you can point your decision. 

LW: I know in your workshops you ask people about their core values. Should we be doing this more with young people, with college students?  

RW: Yes. We all have values, but we don’t quite know what they are until someone asks us to clarify them. I’ll give you an example. We’ve started bringing my two sons, who are in their thirties, into our process of deciding about our philanthropy each year. There are a host of good causes, but we had to decide as a family what we were going to give to. And it turned out that my sons value some things differently than I value. I wanted to help with poverty and disease. They wanted to work on climate change. All of them are really important issues. And that’s just a way of saying that even clarifying values is something we don’t always do until someone asks us, and that’s a really good thing.

LW: What are your thoughts on socio-emotional learning?

RW: My friends who work in socio-emotional learning say that when teachers are given curricula to teach the children in their classrooms about feelings or having an argument with a friend, the teachers come back and say, “We need this for us.” What we know is that everybody needs this. You need it at a different level if you’re in college or if you’re a teacher in the middle of your career, but you need it. All of us need it. I practice Zen and a lot of Zen meditation is learning those emotional skills. It’s watching all the feelings and thoughts that come up and drive you crazy and then learning how to work with them. 

LW:  What would be your number one piece of advice for young people out there based on all you have learned? 

RW: Invest in connections with other people. It has the biggest payoff, both in terms of making us happier because it’s more fun to be connected, and in helping us get through the hard times, and the hard times are always coming along when we least expect them. It’s a really good investment of time and energy. Don’t neglect it. Don’t assume that your relationships will just take care of themselves. Keep your friendships going. Keep reaching out. 

Measuring Wellbeing Among College Students

As agents of socialization, colleges and universities serve important roles for young people to construct their identity and find community in addition to acquiring knowledge and skills. Students’ wellbeing is directly related to their learning, performance, development, and flourishing on campus. For these reasons, institutions are prioritizing the wellbeing of all students, and central to their efforts is the need to develop robust systems to measure, evaluate, and monitor wellbeing. Quality measurement systems help identify the physical, mental, and social needs of students, the determinants of wellbeing, and the development of targeted programming and intervention to improve the wellbeing of students.

Over the years, universities or organizations across the United States and globally have developed various metrics to measure the wellbeing of students and young adults, resulting in the creation of a number of quality measurement systems or scales.  This article examines a number of these including the Gallup Alumni Survey, the Wake Forest Wellbeing Assessment, The Student Flourishing Initiative at University of Virginia, The Human Flourishing Program at Harvard University, University of Pennsylvania’s PERMA Profiler, and the Flourishing Scale (FS) by Diener, Wirtz, Tov, Kim-Prieto, Choi, Oishi, and Biswas-Diener.  The comparison looks at: 1) What criteria does each of the assessment system include; 2) What are the similarities and differences across different assessment systems; 3) Under what context should we use each metric and why; 4) What are some of the practical problems that arise when applying the metrics to different schools or different populations of students, and how can we improve existing metrics to make them more efficient and useful; and 5) How can school administrators, university counseling services, and other relevant departments use the results from the wellbeing survey to design programs and interventions to improve the wellbeing of all students, particularly those with minoritized identities.  

Analyzing the different wellbeing metrics allows us to understand the generalizability and specificity of different measurements; to provide insights into what contexts each of them can be applied to, what caution might be needed in using them, and what programming or interventions can be incorporated as a follow-up to measurement. 

Wellbeing Measurements Overview

The Wake Forest Wellbeing Assessment has been developed to assess undergraduates’ wellbeing over time, and to provide input for programming staff to develop practices and interventions to improve wellbeing. The assessment tool has been used in conjunction with the newly launched “Thrive” initiative to ensure that the identification of the problems is followed by proper intervention. Eight dimensions of human flourishing are identified, including physical, emotional, intellectual, social, spiritual, occupational, financial, and environmental. The Wake Forest Wellbeing Assessment is designed based on the “engine model” of wellbeing, which primarily consists of two parts: the pathways and the outcome. Pathways refer to the conditions for achieving wellbeing, including personal traits, values, knowledge, resources, etc. Outcomes are the display of wellbeing in the state of emotions, attitudes, and behaviors. The understanding into pathways is helpful for policy design and programming to provide resources and create the conditions conducive to wellbeing. It should be noted, however, that the goal for wellbeing measurement is to measure the outcomes rather than the pathways, since the same outcomes can be achieved through different pathways. 

The Student Flourishing Initiative at the University of Virginia (UVA) is a cross-institutional initiative that focuses on five dimensions of wellbeing, namely foundations, awareness, connection, wisdom, and integration. The qualities corresponding to each dimension include the following: for foundations: flourishing, transformation, and resilience; for awareness: focus, emotions, and mindfulness; for connection: interdependence, compassion, and diversity; for wisdom: identity, values and aesthetics; and for integration: courage and performance. Six keys to student flourishing were also identified, including equity (security, justice, and belonging); physical health (nourishment, movement, and rest); awareness (attention, self-awareness, and emotional balance); connection (social connection, nature connection, and transcendent connection); wisdom (knowledge, insights, and appreciation); and resilience (adaptability, perseverance, and courage).

Both the Wake Forest Wellbeing Assessment and the Student Flourishing Initiative at UVA reflect a holistic portrayal of the current status and the potential for wellbeing. The aspects of wellbeing that are at play are the physical, mental, emotional, social, academical, vocational, and environmental, which are more robust than the wellbeing metrics that are restricted to physical and emotional health. The vocational and environmental aspects are not commonly covered by the other wellbeing metrics. The idea of flourishing and thriving implies a temporal dimension that is meaningful and constructive. Instead of being concerned about wellbeing at a fixed time point, it focuses on lifelong flourishing that extends beyond college.

In comparison to the Wake Forest Wellbeing Assessment that puts emphasis on its coordination with the programming team to design recreational activities to help enhance the senses of engagement and belonging of college students, the UVA tool focused on developing curricular solutions to address the needs of students and help them navigate a meaningful campus life.  As part of the initiative, the course The Art and Science of Human Flourishing is offered to freshman students across three universities including the University of Virginia, the University of Wisconsin–Madison, and Pennsylvania State University.

The Human Flourishing Program at Harvard is designed and intended for adults over age 18, and is applicable to workplace, medical, educational, and governmental settings. It identifies five primary domains of flourishing including happiness and life satisfaction, mental and physical health, meaning and purpose, character and virtue, and close social relationships, which aligns closely with the UVA flourishing measurement. In particular, the inclusion of “character and virtue” aligns closely with the aspect of “awareness” and “wisdom” from the UVA flourishing measurement. 

The Gallup Alumni Survey (formerly the Gallup-Purdue Index) was first released in 2014 and is aimed at understanding what factors in college influence wellbeing long after college.  It conceptualizes after college wellbeing as “great jobs, great lives,” and measures this on five dimensions including purpose, social, community, financial, and physical wellbeing. What is unique about this index is the incorporation of an organizational and human capital lens, and its stress on the professional aspect of student experience including experiential learning and internship experience. The mission is to prepare students for a path towards a meaningful career or an advanced degree. To help enhance the mentorship experience of students on campus, it values the sustainable and meaningful relationship between faculty and students, graduate students and undergraduates, senior students and junior students, both within and outside of classroom. 

UPenn’s PERMA Profiler is designed to assist adults across countries to monitor their wellbeing across multiple psychosocial domains, and to help measure and document levels and changes in wellbeing at individual, community, and national levels. The six domains of wellbeing covered include positive emotion, engagement, relationships, meaning, accomplishment, and health. The first domain, positive emotion, focuses mostly on hedonic wellbeing, which is to maximize pleasant experiences and minimize negative experiences. Meaning and accomplishment relate to eudaimonic wellbeing, which is oriented towards “growth, authenticity, meaning and excellence” (Huta and Waterman 2014: 1448). The metrics are helpful in providing implications for evidence-based positive psychology coaching and intervention. The scale is valuable in that in its design, it looks for cross-national and cross-time validity. It has the flexibility to be adapted and applied to working settings or among the adolescent sample. However, it has also been criticized for overly focusing on the individual, overlooking physical health, and overlooking cultural strengths (Biswas-Diener, Linley, Govindji, and Woolston, 2011).

“While the existence of numerous wellness measures in college mental health may add a level of complexity, experts believe the use of multiple measures for wellbeing has some key advantages.”

The Flourishing Scale is designed to measure social–psychological prosperity and self-perceived success, and to complement existing measures of subjective well-being. Aspects of prosperity encompass purpose, relationships, engagement, happiness, accomplishment, self-esteem, optimism, and respect. What is unique about this scale is the inclusion of multiple introspective aspects of flourishing. Similar to the Human Flourishing Program at Harvard, in addition to the emphasis of social relationships and engagement, which are the external aspects of flourishing, it also values accomplishment, self-esteem, optimism, and respect. The component optimism is not covered in either the Human Flourishing Program at Harvard or the Student Flourishing Initiative at UVA.

In terms of the focal population, the Wake Forest Wellbeing Assessment, the Student Flourishing Initiative at UVA, and the Gallup Alumni Survey are primarily for college students (or alumni), whereas the other measurements are used for a broader population. The Human Flourishing Program at Harvard is intended for adults over age 18, and is applicable in the workplace, medical, educational, and governmental settings. The Flourishing Scale is also applicable to broader populations. The UPenn’s PERMA Profiler is applicable to all adults rather than just college students, although various variations have been developed to adapt to other populations. The EPOCH Measure of Adolescent Well-being is adapted from the original PERMA Profiler to apply to adolescents. The Workplace PERMA Profiler is adapted to work settings.

Regarding the content of the wellbeing metrics, the Human Flourishing Program at Harvard, UPenn’s PERMA Profiler, the EPOCH Measure of Adolescent Well-being, and the Flourishing Scale cover happiness, satisfaction, or positive emotions, which are manifestations of hedonic wellbeing that focus on the affective and cognitive evaluation of the quality of life (Diener et al., 2002). Most of the metrics include multiple value- or virtue-oriented components related to eudaimonic wellbeing (Heintzelman, 2018; Ryan and Deci, 2001), which accounts for aspects of self-development, growth, and optimal functioning such as resilience, courage, awareness, and optimism, although the exact operationalization might vary. For example, the EPOCH Measure of Adolescent Well-being and the Flourishing Scale include optimism; UPenn’s PERMA Profiler and the Flourishing Scale include accomplishment; the Human Flourishing Program at Harvard, UPenn’s PERMA Profile and the Flourishing Scale include meaning or purpose. The inclusion of eudaimonic wellbeing rather than merely hedonic wellbeing reflects an orientation towards long-term fulfillment and flourishing rather than short-term gratification. All metrics account for social relationships, belonging, and engagement as essential components, which are positively associated with both hedonic and eudaimonic wellbeing. The Gallup Alumni Survey, the Human Flourishing Program at Harvard, and UPenn’s PERMA Profiler also include health.

In terms of implementation, the Wake Forest Wellbeing Assessment, The Gallup Alumni index, The Student Flourishing Initiative at UVA, UPenn’s PERMA Profiler and the Flourishing Scale are either developed as a cross-institutional collaboration, or have been tested on cross-institutional or cross-country populations. Therefore, the development of the metrics requires negotiation between generalizability and specificity for the metrics to be inclusive towards diverse student populations, but also nuanced enough to capture the contextual characteristics of different institutions across the country. All metrics discussed here value evidence-based intervention and programming followed by the collection of wellbeing data, revealing a pragmatic approach to policy design that improves the experiences of students on and off campus, and throughout college and beyond.

Diverse measures allow for greater integrity and can better inform intervention strategies. 

While the existence of numerous wellness measures in college mental health may add a level of complexity, experts believe the use of multiple measures for wellbeing has some key advantages, from the feasibility of survey design and implementation, to the interdependence of multiple wellness elements, to broadening of definitions—such as that of flourishing to extend beyond mental health. 

Dr. Sarah Ketchen Lipson is an associate professor in the Department of Health Law Policy and Management at the Boston University School of Public Health and principal investigator of the Healthy Minds Network, a national research organization that surveys college students on several dimensions of mental health and wellbeing. 

“I think it’s just a reality that there’s going to be different measures of wellbeing being used, and measures are different in some important ways, whether they’re assessing different dimensions of flourishing or of different lengths.”

The wellbeing frameworks discussed here acknowledge the complexity of the state of wellbeing, and therefore all proposed multi-dimensional models to properly capture the different components of it (Forgeard et al., 2011; Huppert & So, 2013; Friedman & Kern, 2014). The aspects of wellbeing related to the physical, mental, emotional, social, mental, academical, vocational, and environmental aspects are more robust than the wellbeing metrics that are restricted to physical and emotional health. Lipson says the intersectionality of the wellbeing domains is a factor favoring the more robust models.   

“When you consider a wellness wheel, if one spoke of the wheel is out—for example, if you have a broken spoke around your financial situation—the wheel is not going to turn as effectively if one of these key domains is out of shape,” Lipson said.  “This interdependence is important to keep top of mind as schools make efforts to create conditions that benefit intersecting dimensions of wellbeing to improve the outcome of an intervention.” 

Additionally, Dr. Lipson notes the practical benefits of measuring flourishing along a continuum rather than simply focusing on mental health: “I think that measures of flourishing align with a public health or prevention approach, rather than just a treatment and crisis response. The reason behind focusing on flourishing is it acknowledges that a school is thinking about mental health along a continuum, so it’s not just the absence of problems, but the presence of students thriving and flourishing that is the goal.”

“When you consider a wellness wheel, if one spoke of the wheel is out—for example, if you have a broken spoke around your financial situation—the wheel is not going to turn as effectively if one of these key domains is out of shape.”

Given the existence of multiple, diverse wellbeing measurements, Lipson advises finding ways to compare and contrast across measurements, and to test them across diverse student populations.

“A priority for research is to assess measures of flourishing and wellbeing in diverse student populations.” 

It is also suggested that future research should make more predictive rather than purely descriptive analysis and explore the stability of the measures over time and across cultures and the sensitivity to change (Oishi & Schimmack, 2010). As indicated by the design of the wellbeing and flourishing measurements, those measurements are concerned about lifelong outcomes rather than merely the immediate wellbeing of current students on campus. Therefore, despite how comprehensive and inclusive they are, they would need to be constantly updated to offer an accurate reading.  Depending on the social and cultural contexts, different components of the measurement might not have different weightings. For example, during the COVID-19 pandemic, when social distancing protocols were enforced and students experienced restrictions on social activities, the needs for meaningful connections rose up as a priority. The pandemic also enhanced the priority for physical health among various dimensions of wellbeing. 

When it comes to the development and refinement of wellbeing metrics in practice, there is a negotiation between the complexity and inclusivity versus the concision of the scales. On one hand, to accurately capture different emotional, mental, and psychosocial states requires more fine-grained instruments for each domain of wellbeing. Dr. Lipson suggests the inclusion of more domains also helps invite more stakeholders such as financial services, residence life, and career services to play an active role in supporting the wellbeing of students. On the other hand, higher specificities of the metrics may compromise brevity (which is important in survey research) and generalizability. 

This analysis underscores the nuances that exist in instruments that measure wellbeing as opposed to the more standardized measures used for clinical conditions.  Though this dynamic might make the process more multi-layered, the various tools, including the ones listed here, help us to understand the multi-dimensional nature of a person’s overall wellbeing.  Just as there are numerous measurement tools, there are multiple interventions and strategies that need to be applied when taking a public health approach to wellbeing.  

References:

Biswas-Diener, Robert, P. Alex Linley, Reena Govindji, and Linda Woolston. 2011. “Positive Psychology as a Force for Social Change.” Designing Positive Psychology: Taking Stock and Moving Forward 410–18.

Butler, J. & Kern, M. L. (2015). The PERMA-Profiler: A brief multidimensional measure of flourishing. 

Diener, E., Wirtz, D., Tov, W., Kim-Prieto, C., Choi, D., Oishi, S., & Biswas-Diener, R. (2009). New measures of well-being: Flourishing and positive and negative feelings. Social Indicators Research, 39, 247-266.

Diener, Edward, Richard E. Lucas, Shigehiro Oishi, and Others. 2002. “Subjective Well-Being: The Science of Happiness and Life Satisfaction.” Handbook of Positive Psychology 2:63–73.

Forgeard, Marie J. C., Eranda Jayawickreme, Margaret L. Kern, and Martin E. P. Seligman. 2011. “Doing the Right Thing: Measuring Wellbeing for Public Policy.” International Journal of Wellbeing 1(1).

Friedman, Howard S., and Margaret L. Kern. 2014. “Personality, Well-Being, and Health.” Annual Review of Psychology 65:719–42.

Heintzelman, S. J. 2018. “Eudaimonia in the Contemporary Science of Subjective Well-Being: Psychological Well-Being, Self-Determination, and Meaning in Life.” Handbook of Well-Being. Salt Lake City, UT: DEF.

Huppert, Felicia A., and Timothy T. C. So. 2013. “Flourishing Across Europe: Application of a New Conceptual Framework for Defining Well-Being.” Social Indicators Research 110(3):837–61.

Oishi, Shigehiro, and Ulrich Schimmack. 2010. “Culture and Well-Being: A New Inquiry Into the Psychological Wealth of Nations.” Perspectives on Psychological Science: A Journal of the Association for Psychological Science 5(4):463–71.

Ryan, Richard M., and Edward L. Deci. 2001. “On Happiness and Human Potentials: A Review of Research on Hedonic and Eudaimonic Well-Being.” Annual Review of Psychology 52(1):141–66.

When Supporters Struggle

The chair of the department wasn’t herself. This was clear to her advisees, who noticed their professor becoming disengaged and disorganized, and inconsistent in following through with paperwork and information. They suspected it might have something to do with the campus tragedy: A student in one of the professor’s classes had died by suicide earlier in the year, and she was taking it hard.

“I wanted to tell her how sorry I was, but I didn’t want to make her more upset,” said a sophomore advisee. “So, I found other ways to get the information instead of bothering her.”

There is much concern these days about the mental health of college students, and with good reason. During the 2020–2021 school year, more than 60% of college students matched the criteria for at least one mental health problem, according to a study by the Healthy Minds Network (HMN), and meeting demands for treatment is a challenge for counseling centers. 

Less discussed, however, is the mental health of the faculty and staff. As the adults who see the students regularly, they are uniquely positioned to see whether their students are thriving, or seem out of sorts, or even attending class consistently. Which is an added stressor in work upended by the pandemic, on a career path already paved with unusual professional strain.

 “There’s an old saying, ‘A good teacher is like a candle—it consumes itself to light the way for others,’” said a sociology professor in Washington, D.C. “I don’t think whoever coined that phrase had this kind of ‘consuming’ in mind.” 

These days, faculty members are consumed with whether the students are okay, why they aren’t showing up for class, and how to handle the deluge of requests for accommodations, extensions, and exceptions. Recent political, racial, and harassment tensions have brought not just campus unrest, but also inquiries, investigations, and lawsuits. Many professors’ own work and research went dead in the water with COVID. The sociology professor counted four colleagues who’d either retired early in the wake of COVID or left teaching for the private sector, citing better pay and a more sane work-life balance. “Most of the burnout I’m hearing about doesn’t even have much to do with teaching itself.”

Or as one English department head put it, “The job you’re responsible for today is not the same job you got hired for 20 years ago.”

Studying the teachers: Who’s supporting the supporters?

After its survey of student mental health, HMN partnered with the Boston University School of Public Health (BUSPH) and the Mary Christie Institute (MCI) on a survey of faculty perspectives on the state of student mental and behavioral health. Findings published in 2022 show that about 80% of faculty members reported having had conversations in the past year with students about their mental health. And one in five reported that supporting students in emotional distress has taken a toll on their own mental health. 

“Classroom environments are one of the only places that every student is actually present. So, the vast majority of faculty are in this role of contact in some capacity,” said Sarah Lipson, an associate professor at BUSPH and a principal investigator of the study. “It was really important to have data to say we know that faculty are already playing a role in supporting student mental health; we no longer need to guess as to whether or not that’s happening. And I think probably without data we would underestimate how common it is.” 

“There’s an old saying, ‘A good teacher is like a candle—it consumes itself to light the way for others,’ I don’t think whoever coined that phrase had this kind of ‘consuming’ in mind.”

It isn’t surprising that faculty members report feeling like their work goes well beyond typical job hours and boundaries; student expectations of faculty extend further than the classroom. According to a Student Voice survey by College Pulse with Inside Higher Ed, students are looking to their professors for more than course content. More than half sought introductions to people working in their fields of interest, while 45% wanted professors to hear them on personal matters and to consider making accommodations because of them; and 28% hoped for help navigating college life. 

Navigating college life can cover a lot of ground for an unhappy student looking for a helping hand. Last fall, a professor at Texas Christian University received a disturbing email from a student saying thank you for everything the professor had done for him, but closing by saying he was going to jump off a parking garage. TCU had lost a student in a similar way a few years before, and kicked into emergency mode trying to locate the student and stake out all the possible garages. As it turns out, the student’s walking route toward the football stadium garage passed the counseling center where he’d just begun an on-campus IOP (Intensive Outpatient Program). He made a spontaneous decision to go into the counseling center instead, said Eric Wood, director of mental health counseling at TCU—a significant benefit to having an on-campus IOP. Still, the email and frantic galvanizing was a shot of adrenaline that carries the lasting weight of stress and responsibility—pressure felt by faculty and staff, and of course, counselors.

Greg Eells was the beloved director of Cornell University’s counseling center for more than 15 years. In March of 2019, he left to take a similar position at the University of Pennsylvania. His marching orders there: to increase capacity; decrease the time between a first consultation and a first counseling appointment; better distinguish short-term care, long-term care, and other kinds of wellness care; and expand the availability of phone, video, texting and app-based technologies that can be accessed anywhere, at any time, to support students in crisis. Eells also taught both graduate and undergraduate students in courses on counseling and psychology. No small balancing act, but he was a known superstar. Eells had also served as chair of the Mental Health Section of the American College Health Association, and won the Association for University and College Counseling Center Director’s Award for Excellence. 

The September after his move, both campuses were shocked to learn that he’d jumped to his death from a building near his new home in Philadelphia. His suicide devastated colleagues, and sparked soul-searching about the pressures of being a campus therapist, a constant watchdog. It also opened up a thoughtful dialogue on expectations we hold of the people looked upon to always be the strongest in the room.

An editorial in The Daily Pennsylvanian expressed well the pressure on caregivers to have it all together, all the time. 

“The capacity of helpers to give sound advice, to listen attentively, and to go out of their way to help others leads us to believe they must be healthy themselves. The qualities we attribute to the helpers in our lives ultimately feed into the assumption they are immune to the problems and emotions we all face,” the editorial wrote. “While it may be easy to assume that helpers are invincible, it’s also dangerous. It’s one of the reasons we don’t think to check in with them and don’t remind ourselves that they’re human, too. People who give a lot of themselves to help others can experience pain, love, and hurt as we all do.”

COVID habits and harms 

It’s been well documented that COVID was a strange and challenging time for education. From the university professor’s standpoint, it was a two-headed beast: learning to host classes online, from your side of the unfamiliar platform, and trying to remain connected with the struggling people in the squares on the other side. Being a faculty member during COVID meant having students who may or may not show up for class, and not knowing why. It meant not knowing who was living on campus or off, with or without a decent support network (or wifi network). It meant all the complicated communications that come with masking, especially hard for students with hearing loss or for whom English isn’t a first language. And now, post-COVID, it means contending with lackluster student commitment, and not knowing how much of the ongoing absenteeism, missing skills, and requests for grade leniency should be excused with accommodations. 

“One of the ancillary effects many of my colleagues talk about is that students don’t seem to believe in deadlines anymore, and it’s like the time online made it seem as though you don’t really have to come to campus anymore,” said John Hess, a senior lecturer in the English department at UMass Boston. He lost his youngest brother early during the pandemic, and was very empathetic to COVID’s effects on students and their families. “The faculty really, really care a great deal. They worry about their students and are very committed to student success. And so, when students don’t come to class, or when they don’t get the work done on time, it’s not just that it annoys us; it’s that they’re cheating themselves and missing out.”

Professors were also a natural target for student frustration during the pandemic. After all, they were the single point of official school contact via squares on a computer. 

“During the midst of COVID, you definitely saw a lot of high expectation of instant responses and a lot of demands, for lack of a better word, about how things should be,” said Eric Wood, director of TCU’s counseling center. “There was a lot of pressure for faculty and administration to know all the answers. Everyone was scrambling, and students would say, ‘You should know the answer.’ It’s a global pandemic. But kids were expecting immediate support and help.”

And if professors weren’t able to provide answers or respond in a satisfying way, their ratings went down—ratings that are taken into consideration for performance reviews and tenure. 

“Anonymous reviews can be brutal,” said David Kroll, professor of Pharmacology and director of Master’s & Certificate Programs at University of Colorado Skaggs School of Pharmacy & Pharmaceutical Sciences. Kroll, a sometime contributor to Forbes magazine, wrote a 2013 article “Top 10 reasons Why Being a University Professor is a Stressful Job.” Anonymous reviews—which influence everything from tenure, publication, and grant applications—were one of them, as was the business of securing funding for one’s research, which COVID has only exacerbated. 

Professors were also a natural target for student frustration during the pandemic. After all, they were the single point of official school contact via squares on a computer.

“Faculty are expected to bring in grant funding for their own research. Research flatlined during COVID. You have your research team, you have your lab, and all of a sudden, you can’t do any of it. If another university is managing to do it, then you are at a competitive disadvantage,” he said. “And funding is an issue that has gotten worse since then because of the rise in costs. So, they also have a financial pressure that’s a barrier to the tenure process. We lost someone recently because they couldn’t get funding for their research. Being a faculty member in the sciences is like being a small business owner.”

Wellness in the sciences and beyond

The sciences have unique pressures, based on funding and research-related outcomes. This in part prompted eLife, a global nonprofit committed to improving the way research is reviewed and communicated, to undertake a 2020 report on mental health in academia. The report focused on those who support colleagues struggling with their mental health. Of 1,500 faculty members surveyed at varying roles and levels of seniority, two-thirds of respondents said they had supported two or more coworkers who were struggling. Of those who identified as being early-career research academics, 47% said they were struggling with their own mental health at the same time. Of more senior respondents, nearly 25% said they were struggling themselves.

“I am repeatedly frustrated by my (often male) colleagues’ stated belief that ‘there is no mental health problem’ at our institution,” wrote one female mid-career respondent in the survey. “They don’t know about it because their trainees come to me, not to them, with their issues. I receive no institutional recognition for this role.”

In an essay that accompanied the report, an associate professor at the Brain Mind Institute at the Ecole Polytechnique Fédérale de Lausanne in Lausanne, Switzerland wrote with striking honesty about the stress and mental health challenges that contributed to two heart attacks. He was not yet 50 years old. 

“As young scientists taking on a faculty position, we quickly transition from being a team member to a team leader; from never worrying about securing funding to being overwhelmed with grant deadlines; from managing a single project to planning and guiding the work and careers of several students and post-docs; from worrying about ourselves to being absorbed in worrying about everything except our wellness. The great majority of us have never developed a course or taught classes on our own, yet we are all expected to assume these responsibilities,” wrote Hilal A. Lashuel, associate professor and director of the Laboratory of Molecular and Chemical Biology of Neurodegeneration. 

“The life of a professor is a constant balancing act, where we try to juggle personal and professional responsibilities under the pervasive stress of managing expectations in an often hypercompetitive culture. There is always a fear that we may drop the ball, a sense that if that were to happen, we would be alone and the only one to blame,” he said. 

Climbing with no clear footing

Achieving tenure is, for most professors, the natural progression and Holy Grail. Tenure track positions are hard to secure; they don’t open up very often, and they represent a financial and professional security that’s hard to replicate in other industries. And yet, it’s an elusive and constantly moving target. This is why, COVID aside, it’s a career path paved with unusually high stress and unpredictability.

“The importance of tenure can’t be overstated. That sort of freedom is remarkable. Pre-tenure, your entire life is centered on getting tenure, in terms of your research, however that’s defined. That is the central focus of your life. Everything counts, but you never know exactly what the bar is, even if it’s explained to you. There are no real guarantees,” explained one music department chair at a highly selective university. “It’s ultimately a question of how you are viewed by other people in your field. What’s your personal reputation? And it really has very little to do with your teaching, per se. If you are an amazing researcher and a terrible teacher, you will still get tenure. If you’re a mediocre researcher and a wonderful teacher, you will not get tenure.” 

Or, as another professor put it, once you have tenure, you’re free to finally speak your mind.

But the shine on tenure is seeing some tarnish these days, with the nation’s political climate impacting freedom of speech in academia. Even back in 2013, Kroll included it on his Top 10 list for Forbes, and he said it’s even more true today. 

“We cannot take care of our students if we do not learn how to take care of ourselves.”

“The political climate is attacking academic freedoms, minimizing the protections of tenure. Universities are finding ways of getting rid of people whose views they don’t agree with,” Kroll said. “I know faculty members who’ve decided they’d rather work in the private sector for that reason.”

If you are a faculty member who then gets asked to be a department head, you have an entirely new learning curve ahead—and you are largely on your own. Learning to become an administrator is not something professors are born knowing how to do, and there’s rarely instruction or mentoring.

“Becoming an administrator is an entirely different skill set in a career where you’re not trained to do this,” explained the music department chair. “Suddenly, overnight, you’re a manager. The first couple of years I made mistakes, or just approaches that were not productive, so I’ve learned what does and what does not work. Truly on-the-job training. Some larger departments are able to have associate chairs and steps to start to train their faculty. But if you’re a small department, you usually don’t have that option.”

His learning curve included a lot of travel for fundraising, a lot of communication around the Black Lives Matter and Me Too movements, and being the department’s point person on about 40 cases in litigation, going back through events of the past 15 years. “As luck would have it, for me, there were additional stressors that are particular to this moment in history, even before the pandemic. I was completely burned out, and I was overdue for a break,” he said. He ended up taking an emergency sabbatical. “A lot of hard aspects of teaching have nothing to do with teaching. And it wears you down.”

Supportive solutions

Many institutions continue to offer expanded and innovative mental health benefits and services to faculty and administration—though unlike students, in most cases, they need to travel beyond the campus to take advantage of them. It’s not as if a professor is likely to sit elbow-to-elbow with their students in the Counseling and Psychological Services (CAPS) office, waiting to meet with a counselor who is their own colleague at the school. Some universities have changed their offerings to include an in-house Employee Assistance Program (EAP), or a personalized referral service to identify local counselors who have strength in a desired specialty. 

But the most pressing request identified by the BUSPH survey is for training in being an effective supporter, as 73% of faculty say they would welcome additional professional development on the topic of student mental health. Responses make clear that faculty feel a responsibility to help students dealing with mental health concerns, which contradicts a long-held assumption that faculty do not see this as “their job.” Additionally, peer support and ambassador programs that involve training staff and faculty would help them recognize and respond to mental health crises in their colleagues.

But at the end of the day, it’s up to the individual to be willing to reach out for help. 

“As faculty, we cannot take care of our students,” wrote Hilal A Lashuel of Ecole Polytechnique Fédérale de Lausanne, “if we do not learn how to take care of ourselves.”

Research and Belonging at UMaine

Sometimes first experiences can last a lifetime, which is why colleges and universities are raising the bar on programs that start before students begin school and continue throughout that important first year. From camping to community service, these experiential learning programs double as socializing opportunities to acclimate students to college life and to each other.  

The University of Maine System (UMS) has a track record of investing in first-year experiences, many involving the state’s rural environment. The University of Maine at Farmington’s popular “Fusion Week” includes overnights spent lakeside for the class “Freshwater in the Anthropocene” or in the woods hunting Sasquatch for “Bigfoot.” These early experience courses offered throughout the UMaine System are now expanding with the launch of a student success and retention initiative called UMS TRANSFORMS. This initiative has three programs, with two of the three focused primarily on the initial two years of a student’s college experiences, given their outsize influence over a student’s college trajectory as well as their ability to serve as a key retention driver. The first program within UMS TRANSFORMS, launched at the flagship, UMaine, is called “Research Learning Experiences” (RLEs) and consists of research-based experiential learning courses that have the added value of exposing young minds to research, a domain previously reserved for more senior undergraduate and graduate students.  

Boys doing research

“We know that engaging in research makes you a part of something bigger, something important, and it allows you to form relationships with peers and professors who are in this with you,” said John Volin, executive vice president for Academic Affairs and provost at UMaine-Orono, who spearheaded the effort. “Why wouldn’t we want students to experience this right as they enter college?”

UMS TRANSFORMS is a $20 million initiative that is only a part of a much larger endeavor fueled by an extraordinary gift from the Harold Alfond Foundation aimed at reinvigorating public higher education in Maine. In October 2020, the foundation gifted $240 million to the UMaine System to be allocated over 12 years. At the time, it was the largest investment in a public institution of higher education in New England and the eighth largest in such an institution anywhere in the United States.

Investing in the retention and advancement of the next generation is particularly critical in the Pine Tree State. Today, Maine has the highest median age in the country. Between 1990 and 2019, the largest segment of the Maine population shifted from the 25- to 44-year-old to the 55- to 74-year-old age group. As of 2018, the number of residents between 16-24 and 25-34 was projected to continue declining through 2028, while the number of those 65 and over increases. The trends don’t bode well for enrollment in the public higher education system, and to make matters worse, just 54% of the dwindling high school graduates in Maine are going on to higher education afterward, whether in state or out. 

“We know that engaging in research makes you a part of something bigger, something important, and it allows you to form relationships with peers and professors who are in this with you. Why wouldn’t we want students to experience this right as they enter college?”

The quarter billion-dollar investment stands to help ensure those students who do matriculate at UMS make it to graduation, bolstering the ranks of young professionals within Maine’s workforce. Given the early success of the RLEs in the first two years of its implementation, the initiative could make a big impact. Already by the second year, two of the universities, UMaine and UMFarmington (UMF), had 20% of their first-year students participating in an RLE. 

In the fall of 2023, the other two programs in the initiative, Gateways to Success (GTS) and Pathways to Careers (PTC), will also launch. The ultimate plan is for all three to be offered throughout students’ four years and across all seven universities. Could these efforts succeed in improving outcomes for young people as well as influencing the economic fate of a state struggling to retain young citizens? And, in the process, could “creative student success” programs become the “UMaine thing”—a model for similar systems to retain and engage students for the sake of the individuals, their campuses, and the wider community?

Personal Research 

The website for Research and Learning Experiences (RLEs) at the University of Maine is engaging and student-friendly, using active language to advertise courses like “Print in 3D and Explore Off-Shore Wind,” “Hunt for Viruses,” and “Explore What you Eat.” These subjects, and many others, are the first installments of a large, collaborative process involving the provost’s office at the flagship and faculty and leadership throughout the UMaine System.  

“When we first started, for each one of these programs (RLEs, GTS, PTC) we established three very large committees of 18 or more faculty and staff from all seven universities. Since then, hundreds of people have been involved and built it together,” said Volin.

Shalin called the class “the biggest head start I could get.”

The provost’s office determined that the major reasons for students leaving college before graduation are academic success and finances, as well as social factors, including a low sense of belonging and mental health issues. To start, UMS prioritized building belonging. In 2021, faculty submitted proposals for the RLEs—small, one-credit seminars that would introduce first-year students to each other by having them do research together. While the intimate setting of the classes aims to bond classmates and their instructors, curricula focus on exploring open-ended questions geared toward less structured, college-style learning. A pre-orientation “Bridge Week,” following the model of UMF’s “Fusion week,” also immerses students in the work before the official start of the school year.

“RLEs have basically two distinct goals,” said Brian Olsen, professor of Ornithology at UMaine and executive director of UMS TRANSFORMS. “One is a wellness goal, which is a student success goal, and the other one is a preparation goal for more of a research or scholarship mindset.” 

Indeed, the crux of RLEs is the personal connections they cultivate. The success of the students both socially and academically depends on “the same base relationships,” Olsen said, “because that’s just the way that humans work.” Confronting the uncertainty of making friends or working through a complicated research question require talking and turning to others for support. “All of those things come down to sitting in a strong social network, where you’re supported by your peers, you’re supported by your faculty, you’re supported by the staff,” Olsen added. “You know where to go when you need help. You expect to run into snags now and again. You expect that everybody in that network runs into snags now and again. And you are neither doing any worse or any better necessarily than anyone around you.”

Olsen said that the key to this level of support is the dynamic built between professor and student, which is often determined by the way in which the class is taught. “There’s nothing an instructor wants more than their students to succeed, but to do that, you have to be able to understand them and empathize with them,” he said. “That takes repeated interactions, and not repeated actions while standing in front of the classroom. For really good teachers to function at their best, they have to understand the students that they’re working with, and they have to be able to have conversations with them and realize, ‘Whoa, you were thinking about it like that? That’s cool.’”

Though they may not have been part of the design, students within RLEs report appreciating the pedagogical difference. Dom, a first-year student at UMaine, participated in Phage Genomics RLE, or “Phage,” this past academic year, and said it was one of the most important experiences he has had at UMaine. “Most freshman courses are these huge lecture halls, and you don’t really get to talk to anyone. But in my Phage course, there were like 15 students, and we sat at small tables, and you have a single partner for the rest of the year, and it allows you to build connections that are otherwise hard to make.” 

The research component of the RLEs is a unique and added benefit, giving students who are drawn to the specific area of study offered in an RLE a leg up in their academic careers while exposing others to a field they may not have thought about. “I don’t know another university in the U.S. that gives the opportunity for all students to authentically engage in the very first semester in a research project across every discipline at the university,” said Volin.  

The research work students are exposed to in the RLEs provide research experience a first-year student would not otherwise get, and it also gives students agency—something that has shown to increase wellbeing.  “It is a really amazing opportunity,” said Dom. “By the end of the year, you will have written two manuscripts. You’ll have at least one publication, possibly two or more, and you get all sorts of experience that is so beneficial for your future. I would say 90% of the students in the class as freshmen are now working in labs. And they are not pressured to do it.” 

Students are confirming that the impact of RLEs on support and belonging are their greatest strength as well on their academic mindset. Asked in surveys about the benefits of taking RLEs, students often referred to acclimating to campus and making friends during Bridge Week, or Fusion week as it’s known at UMF. Compared to those who didn’t participate, students in RLEs were also more likely to report feeling supported or strongly supported by their classmates (68% of RLE students, compared to 45% of non-RLE students). Shalin, one of the first-year students at UMF who participated in the RLE “Urban Maine: The Stories and Sounds,” called the class “the biggest head-start I could get.” 

Man cutting oysters

One of the challenges of RLEs comes down to the opt-in nature of the program. Because the courses emphasize college-level research training, the academic intimidation factor seems to be turning some students away. Students with GPAs over 3.5 have been more likely to sign up for RLEs than those with lower scores, while those eligible for Pell Grants and first-generation students have been less likely to enroll than their counterparts. “Our preliminary data from last year really made it seem like those who have the most anxiety about college were the least likely to sign up,” Olsen said. He recognizes why students concerned about failure would be apprehensive to take on extra work, but laments that the students who might benefit most from the hands-on support aren’t getting it. “They end up then self-selecting into a very difficult social environment and academic environment because they’re only doing the necessary things. Those necessary things are only the large-scale things.”

Compared to those who didn’t participate, students in RLEs were also more likely to report feeling supported or strongly supported by their classmates (68% of RLE students, compared to 45% of non-RLE ones).

To ensure that RLEs bring together as diverse a group of students as possible, the program directors decided to test out a new marketing strategy. For incoming students this fall, half will receive the same information about RLEs published in past years, emphasizing “research,” while the other half will see new content emphasizing “connection.” The goal is to determine whether the traditional, research-forward advertising pushes prospective students away. 

Starting this fall, exactly two years since RLEs first launched at UMaine, the courses will be active at all seven universities in the system, with over 1,000 seats available for students. More than two-thirds will also now earn students more than one credit. In addition, the system plans to replicate the small-class, experiential format to courses offered throughout all four years. The cumulative effect of this on retention and, by extension, on the state’s economy and workforce, will not be realized for several years.  But for Volin, this is only part of the equation. In his view, what began as a way to address Maine’s retention problems has become a catalyst for a new dimension of the student experience.

“Being able to expand this approach and scale it across a system of very different institutions is pretty remarkable,” he said.  “It demonstrates a deep desire for something new, something that helps students understand who they are and what they are capable of.”

A Public Health Approach to the Campus Mental Health Crisis

The numbers are startling. Mental health challenges among United States college students increased by more than 100% in eight years, with the largest increase seen among non-white students, according to a recent study by the Healthy Minds Network. And, while the good news is that more students are seeking help and the stigma around mental illness is slowly fading, demand for support services far outpaces supply, particularly for students of color. 

As president of American University (AU), these numbers keep me up at night. I don’t have to look at the data to know that mental health challenges can impact every aspect of our students’ lives. I see these impacts across our campus every day, and I know others are experiencing similar trends on campuses across our nation. 

If we’re going to create and implement long-term solutions that address both the supply and the demand issues, we need to apply the same three-pronged approach we have used in other public health crises: prevention, detection, and response.  

At the same time, we must ensure we’re differentiating what services are needed throughout every stage of our approach by understanding the unique needs of each individual student, and by accurately assessing their situation to provide an appropriate level of care.   

At AU, our approach to prevention begins with a comprehensive focus on the whole person. Student thriving is a campuswide priority. We ask ourselves: What does our unique population of students need to be healthy physically, mentally, and socially? 

If we’re going to create and implement long-term solutions that address both the supply and the demand issues, we need to apply the same three-pronged approach we have used in other public health crises: prevention, detection, and response.

We are finding creative ways to meet those needs in our campus environment—from our 84-acre campuswide arboretum that provides space for our community to gather, engage, and recharge; to our specialty housing communities that bring students together to live and explore a common interest or academic pursuit. 

We know that financial challenges cause stress for many of our students. We’re working to address this stress through the Elevate Scholarship Initiative, a philanthropic effort to raise $25 million—matched by another $25 million from the university—to support undergraduate students enrolled at AU who are experiencing financial hardships. 

And we’re working to create a sense of inclusion and belonging throughout our community to ensure that our students have support networks that both help to counter feelings of loneliness and depression and provide opportunities to seek, and find, assistance.  

We believe that detection must be a community effort—our Care Network empowers all AU community members to identify students experiencing mental health and other challenges and help them access the assistance they need. 

And, as part of our strategic focus on scholarship, learning, and community, we’re working to address the root causes of this crisis on a macro level. Our faculty are at the cutting-edge of mental health research—from Dr. Terry Davidson’s work with the Center for Behavioral Neuroscience, which is poised to transform our understanding of addiction; to Dr. Kate Gunthert’s work with the Stress and Emotion Lab, which uses intensive daily monitoring techniques to better understand and address symptoms of depression. 

We also know that a comprehensive response is important, both in terms of providing timely and effective care, and being thoughtful about what we can do with our resources. Above all, we anchor our response in the idea of the whole student and our values of inclusion.

When students access our services, the first step is a solid initial assessment from a strong clinical team. We offer both individual and group therapy, with specific services for specific populations, such as racially-diverse clinicians who are skilled at providing services to students of color at predominantly white institutions, or through our use of technology to connect our students with a licensed clinician any time of the day or night. 

If we are to make progress on this crisis, we need to know what success looks like by asking ourselves crucial questions about growth, responsibility, and accountability. College students need to be supported and challenged to develop intellectually, socially, and morally. The college experience shouldn’t be so overwhelming that our students retreat and ultimately face mental health challenges, or so comfortable that there is no incentive to grow.  

And we must embrace the power of communities to act as the ultimate prevention tool—study after study has shown that building inclusive communities creates the social connections our students need to develop resiliency, be challenged and supported, and ultimately become the changemakers of tomorrow. 

Together, we can learn from today’s numbers and create a new story of mental health and wellness for our students.

Sylvia Mathews Burwell is the 15th president of American University and the first woman to serve as president. She previously served as Secretary of the U.S. Department of Health and Human Services and as Director of the Office of Management and Budget. 

Blindspotting

Headshot of Lynn Pasquarella

In his recent book American Whitelash, journalist Wesley Lowery offers a stark portrait of contemporary American society, describing burgeoning levels of polarization and partisanship as signaling a “soft civil war.” Throughout his treatise, Lowery reminds readers that “One of our historical blindspots is thinking multiracial democracy—what America should be—is a settled question. Many people are not sure of that.” The recent Supreme Court rulings in the cases brought by Students for Fair Admissions against Harvard and the University of North Carolina confirm Lowery’s analysis. 

By striking down the use of race-conscious admissions, the current Court upended forty-five years of established precedent in cases spanning from Regents of the University of California v. Bakke (1978) and Grutter v. Bollinger (2003) to Fisher v. University of Texas at Austin (2013) and (2016), each of which affirmed a compelling state interest in a diverse student body as facilitating a critical educational goal. In the absence of a special justification or strong grounds for doing so, the majority’s rejection of the principle of stare decisis, from the Latin “to stand by things decided,” constitutes a monumental setback for higher education and for American democracy.

When Justice William Powell announced the landmark decision upholding affirmative action in the Bakke case, he not only noted the educational benefits that flow from racial diversity on campuses but also held that in order to promote “the most robust exchange of ideas,” an institution of higher education is “entitled as a matter of academic freedom to make its own judgments as to the creation of its student body.” Among the cases informing the majority opinion in Bakke was Sweezy v. New Hampshire (1957), in which Justice Felix Frankfurter argued compellingly that a “free society [depends] on free universities.” Frankfurter proceeded to warn of “the grave harm resulting from governmental intrusion into the intellectual life of a university,” according four “essential freedoms” to colleges and universities—to determine who may teach, what can be taught, how it is taught, and who will be admitted.     

By striking down the use of race-conscious admissions, the current Court upended forty-five years of established precedent.

The Supreme Court’s recent abridgement of these freedoms and their strict adherence to the notion that “the law is and must be colorblind,” even in the face of persistent structural racism, will inevitably exacerbate the growing economic and racial segregation in American higher education by creating further barriers to educational opportunity and social mobility for historically marginalized and underserved students. Evidence for this comes from the nine states that have already banned race conscious admissions, which include Arizona, California, Florida, Idaho, Michigan, Nebraska, New Hampshire, Oklahoma, and Washington. These states have witnessed a steady, long-term decline in their share of African American, Latine, and Native American students being admitted and enrolled at their public universities. For instance, after the University of California System passed Proposition 209, barring consideration of race in admissions at state colleges and universities, the enrollment of underrepresented minority groups dropped by 50% or more on UC’s most selective campuses. Similarly, when Michigan outlawed affirmative action, Black undergraduate enrollment declined from 7% in 2006 to just 4% in 2021, highlighting the fact that alternative policies designed to increase representation have proven inadequate. Two of the dissenting justices in Students for Fair Admissions, Sonya Sotomayor and Ketanji Brown Jackson, outlined several   contributing factors, such as students of color being more likely to attend under-resourced schools with fewer Advanced Placement courses and extracurricular activities, alongside less qualified teachers, a less challenging curriculum, and lower standardized test scores.         

The negative impact of eliminating race-conscious admissions extends to the entire student body, however. A multidisciplinary analysis of the research literature on the benefits of diversity at colleges and universities, conducted by Jeffrey Milem, demonstrates that the educational experiences and outcomes of individual students are enhanced by the presence of a multiracial and multiethnic campus community. It also illustrates the ways in which diversity enhances organizational and institutional effectiveness, while positively impacting quality of life issues in the larger society. Additional studies have shown the significant role that engagement with others who are racially different from oneself plays in identity construction and cognitive growth. Moreover, research on the effects of classroom diversity and informal interaction among African American, Asian American, Latine, and White students on learning and democracy outcomes has revealed the educational and civic importance of informal interaction with different racial and ethnic groups during the college years. 

Despite the availability of this evidence, and the expert claims offered by Harvard and UNC detailing the importance of a diverse campus for training future leaders in the public and private sectors; preparing graduates to adapt to an increasingly pluralistic society; producing new knowledge stemming from diverse outlooks; preparing engaged and productive citizens and leaders; and enhancing appreciation, respect, empathy, and cross-racial understanding, while breaking down stereotypes, Justice Thomas admitted to being “unable to understand how diversity yields any educational benefits.”

The negative impact of eliminating race-conscious admissions extends to the entire student body.

The decision that any use of race in the college admission process constitutes a violation of guarantees under the 14th Amendment to equal protection under the law comes amid a flurry of legislation aimed at eliminating Diversity, Equity, and Inclusion programs, policies, and practices; banning the teaching of Critical Race Theory, Gender Studies, and reproductive rights, even in medical schools; and eviscerating protections for LGBTQ+ students. Forty bills in 22 states have been introduced in support of these measures at a time when there are skyrocketing mental health issues on campuses, intertwined with a heightened sense of belonging uncertainty. The hidden and overt messages embedded in Students for Fair Admissions around who deserves a place at our nation’s elite colleges and universities creates a new sense of urgency for campus leaders around reassessing how we admit and enroll students, how we create spaces of welcome and belonging, and how we might employ pedagogies of kindness to fulfill the promise of American higher education for all. 

The American Association of Colleges and Universities’ mission of advancing the democratic purposes of higher education by promoting equity, innovation, and excellence in liberal education is grounded in the conviction that equity and excellence are inextricably linked, and that academic freedom is a prerequisite for a truly liberal education. A politicized Supreme Court has imperiled the capacity of colleges and universities to promote genuine diversity, which necessitates active, intentional, and ongoing engagement with difference in people, in the curriculum, and in the co-curriculum, as well as intellectual, social, cultural, and geographical communities, as a means of increasing one’s awareness, content knowledge, cognitive and empathetic understanding of how individuals act within systems and institutions. By engaging in blindspotting, a majority of justices in Students for Fair Admissions have handed down a decision that is likely to have negative repercussions for generations to come. The result will be a thwarting of the multicultural democracy to which Lowery refers, where all students are positioned for success in work, citizenship, and life within a globally interdependent, multiracial, and multiethnic world.  

Lynn Pasquerella is the president of the American Association of Colleges and Universities and served as the 18th president of Mount Holyoke College.               

If not for Nan

It was unseasonably warm in early April as the first years at Wayland High School trickled into the morning class. The 15-year-olds from suburban Boston were dressed for the 85-degree weather, with girls in unburied denim cutoffs and boys sporting their lacrosse uniforms, untucked jerseys swallowing up the team’s youngest players. Teenage chatter hummed through the room, softening into whispers at the sound of instructions from the day’s guest presenter. Amid the babble, a few stared silently straight ahead. 

No one spoke once John began his story. At the front of the classroom, he stood before the band of students, their desks arranged in a wide U-shape around him. At his waist, he held a white stack of paper—his script—although he rarely looked down except to turn the page. He had been about their age when he started abusing drugs, he said. A talented soccer player and actor, he attended Cambridge Rindge and Latin School, one of Massachusetts’ esteemed public high schools—much like Wayland. Many in the room had probably taken the 30-minute drive to his alma-mater to compete in sports matches and debate tournaments. They might have friends who go there.

What started as a tool to socialize more comfortably with his peers quickly became a crutch for John. “I thought substances would give me more control, but they did the opposite,” he said. By the time he realized drugs were his way of coping with symptoms of depression, he felt stuck. He attempted suicide shortly after matriculating at Boston University, waking up in the hospital to find his mother by his bedside. While the two had drifted apart over the course of his substance use challenges, she was there for him throughout his recovery, helping him rediscover passions for fitness, music and drama. 

He only wished he reached out sooner. “[My substance use] took some valuable years I could have used to put my life together,” he said. “Remember, asking for help means you are brave.”

Since 2020, 33-year-old John Oxenford has been sharing his recovery story with students of all ages as a Peer Mentor with The NAN Project. Based in Lexington, Mass., the suicide prevention organization hires young people, typically recent high school or college graduates, with a history of mental health challenges to craft narratives about their experiences and present them to audiences across the northeast. This approach aims to elevate discussions of mental health by centering voices of those who have suffered, and begun healing, from emotional issues that continue to burden countless youth today. Peers offer what they wish they had known about mental health and help-seeking to those who have the time, and need, to learn from them.

Peer-to-peer programming is the flagship work of the NAN Project, founded by Ellen Dalton and Jake Cavanaugh in 2016, after they lost their daughter and younger sister Nancy “Nan” Cavanaugh to suicide in 2012. At 24, Nan died while enrolled in graduate school, a month before she would have earned her Masters of Social Work degree. “The thing was that we were just taken by surprise,” Ellen said of her daughter’s passing. “It seemed like everything was good on the outside.” Despite struggling with obsessive-compulsive disorder (OCD) throughout her life, Nan remained high functioning until the end—a spirited friend, accomplished athlete and honors student. 

Ellen believes it was stigma that killed Nan. When Nan’s symptoms of depression and anxiety worsened during high school in Beverly, Mass., her family steered her toward treatment. While she conceded to taking medication, she rejected therapy time and again. Asking for help was always difficult for Nan, Ellen said, due to fear of being judged or ostracized. That fear silenced her so effectively that not even Ellen, who was senior vice president of Eliot Community Human Services, a large Boston-based health nonprofit, could see through the mask. “I know kids. I know mental health. I know behavioral health. And this still sort of slipped through my fingers.”

“The thing was that we were just taken by surprise,” Ellen said of her daughter’s passing. “It seemed like everything was good on the outside.”

Unfortunately, Ellen’s experience happens all too often. Even as stigma around mental health has receded overall, young people dying from suicide and keeping their struggles to themselves remains a disturbing phenomenon. The Centers for Disease Control and Prevention’s (CDC) latest Youth Risk Behavior Survey shows nearly a quarter of female high schoolers and 12% of male ones reported making a suicide plan. Suicide is the second leading cause of death among college students. This past academic year alone, North Carolina State University lost seven students to suicide and another two to overdoses. 

From Nan’s suicide came her family’s commitment to creating space for young people to talk about mental health and become comfortable asking for help. The prevalence of suicide among teens shocked Ellen, she said, “because back then, we didn’t talk about it. That was the ‘S-word.’ And even mental health was not something that people felt safe talking about.” As she and her son Jake strove to cut through the discomfort that shrouded what few discussions of suicide and mental health she found did exist, Ellen said they wondered, “How do we start the conversation and bring it above a whisper?” 

The decision to pursue a peer-to-peer model emerged from a series of consultations with professionals, including teachers, school counselors and other clinical experts, as well as focus groups with students. Nan’s brother Jake, who is now the executive director of The NAN Project, said he and his mother Ellen met with “whoever would sit down with us.” Through their research, they began to pick up on what strategies and voices could carry the most weight or promise the greatest impact. “It just became clear that the way to do that is not an adult standing up there saying, ‘This is what you need to know,’” Ellen said. “It was peers talking to students.”

Not everyone shared Ellen’s confidence. “It was really banging on doors,” Jake said of early efforts to spread their message, which often didn’t take. School officials expressed concerns about exposing young people to conversations about mental health. One principal told Ellen that Peers from The NAN Project could present to his students so long as no one ever uttered the word “suicide.” “Well, that’s why we have such a huge problem on our hands,” she said.

The founders caught a break in the summer of 2016, when, through Ellen’s connections at Eliot Community Human Services, she made contact with staff at Everett High School. They were interested in participating in one of The NAN Project’s other programs, professional development workshops, which teach school personnel how to recognize signs of a student in distress and how to respond. From there came an opportunity for the team to put on the first of what has become its signature Peer presentations for members of Everett’s health staff. 

Now, The NAN Project has presented to students at around 50 schools, reaching several thousand students annually in recent years. For not only students and educators but caregivers and first-responders, the organization offers a variety of educational programming, including the Peer presentations, professional development workshops and QPR (Question, Persuade, and Refer) suicide prevention training. For young people who may need additional support beyond a one-time Peer visit, there are also SEL (Social-Emotional Learning) Circles, a six-week curriculum run by Peer Mentors and a licensed mental health clinician.

“We’re at the point where we’re getting calls every week. Can you do this for my community group? Can you come into this school?” Ellen said. She credits the traction to the influence of the Peer presentations. “It’s about the young people telling their story to young people and making that connection and allowing the students to open up about their questions or their thoughts. It’s amazing the conversations that go on after these Peer Mentors present their stories.”

“Remember, asking for help means you are brave.”

The Peer presentations have remained largely the same since their inception. For finding Peers, the primary recruiting source continues to be the Department of Mental Health, specifically its own Peer Mentor training program, called Gathering Inspiring Future Talent (GIFT). NAN Peers then start by participating in a four-day training course to help them craft their “comeback stories.” These are the hope-forward narratives that track the origins of their mental health challenges and their paths to finding and maintaining recovery. To appeal to each of the various age groups, the Peers pen multiple iterations of their stories.

The impact their presentations can have on students is also what keeps long-time Peers like Lizzie MacLellan part of the fold. Lizzie, now assistant director of the organization, joined the team right after receiving her undergraduate degree in psychology from University of Massachusetts Boston. Five years later, she sticks with this work, in part because of how she’s seen her story of anxiety, panic attacks, and self-harm resonate with young people. “I’ve had a number of experiences where a student afterwards made a beeline to me and, in some cases, is physically reaching out and being like, ‘You are me. Oh my God, you just said everything that I’m thinking all the time,” she said. 

“What we’re going through is a really common thing and so many people go through it. But you don’t know until you hear somebody else say it. And in those situations I’ve been able to say, ‘Okay, well, you heard what I just said—that I wish I had reached out to somebody sooner. Who do you talk to?’” Lizzie said. Sometimes, she’s comforted to hear that the student who connected with her already has a support system in place. Other times, she ends up making the “warm handoff” to a school counselor, who tells her later that no one knew the child in question had been struggling.

Another draw of working at The NAN Project is the unique support system that comes with it. “Something we pitch to the Peers is you become part of a community of folks who’ve been through similar things, but, unlike working at Stop & Shop, you’ll get support as part of that,” Nan’s brother Jake said. Given that mental health challenges brought them all together, they not only don’t need to hide their pasts but find solidarity in them. Clinical director Donna Kausek even performs regular clinical check-ins with the Peers. According to Jake, “If they have to step back because they’re having a tough day or anxious, we get that, and that’s perfectly okay, whereas some work places might not be quite as accommodating.”

Still, it’s important that Peers have reached a point in their recovery where they can handle sharing the rawness of their background. Donna said the main criteria she looks for in aspiring Peers are twofold: whether they’re far enough along in the healing process to deliver their story and whether they have support systems in place to help. After all, logistical issues can crop up from a policy of accommodation for staff when they have a bad day or need a break. “There’s no repercussions for that ever, but it also means that they call out all the time,” Jake said. “That’s why I pay them 50 bucks just to show up [to each presentation].”

For John Oxenford, the presenter at Wayland, the ten hours per week he works as a Peer Mentor for The NAN Project are an opportunity to nurture his longtime love of acting—with one major difference. “It’s not like doing the monologue. It’s like being on a team. So I can connect with these people, and we all support each other so that everything can go well and we can help people,” he said. “Rather than worrying so much about what I do, I can also rely on some people around me.”

“Especially when a kid really connects with it on a personal level, it’s so empowering,” Lizzie said. “It’s almost like every time you say your story, you get to say, ‘And that’s not me anymore.’”

“What we show them is light at the end of the tunnel,” John said. 

Q&A with Dr. Wayne A.I. Frederick, President of Howard University

After a decade as president, Dr. Wayne A.I. Frederick will leave Howard University a very different place than he entered it.  He came to Howard as a 16–year-old undergraduate from Trinidad and Tobago who went on to graduate from both its medical and business schools.  His unusual profile as a surgeon and an academic have served him well as he steered the prestigious HBCU through a remarkable time for Black Americans – starting with the Obama presidency, the Black Lives Matter movement, the COVID-19 pandemic, and the insurrection of January 6th, 2021, which occurred just a few miles from his campus. 

He describes the school’s transformation over the past several years almost as if it were the personal growth of an individual, not an institution. As he prepares to leave the place to which he has long belonged, Dr. Frederick provides a perspective on the country, on young people, and on higher education that is honest and well worth hearing. Here is an excerpt of our interview. 

LW: How has Howard changed under your leadership? 

WF: Howard has always had big potential and a big legacy, and I think today Howard is fulfilling its potential and living its legacy. I think that’s the biggest difference: while we’ve existed on what has happened before, I think we now have a contemporary experience of excellence, and a contemporary expectation of being excellent. And I think that that’s very different.  This is true across categories. We are poised to be an R1 research institution. Financially, we’ve come out well from a very unstable financial existence which, to be quite honest, has been something that has plagued us throughout our history until now.  Our enrollment is the largest it’s ever been, so we’re serving more students than ever before, and also graduating them at a higher rate than ever before, so we are really fulfilling our academic mission.  I would say the third thing is we’re taking care of each other in a way that we haven’t done before. We are a community that’s inclusive, that recognizes the importance of holistic health including mental health. 

LW: What did it take to make these significant changes?  What were the obstacles?  

WF: As I look in the rear-view mirror, bringing my tenure to an end, I would say the biggest obstacle was making sure that we had self-belief.  I think that we believed to a certain extent in our past, but I’m not sure that we always believed that we could be what we are today. And I think that self-belief was something that we had to build.  Our graduates are such an accomplished group of people who become national and international figures, that that legacy of who we are took on a life of its own. But the actual numbers, the actual data, did not necessarily bear that out.  We started really looking at ourselves, doing the introspection but at the same time, setting out a plan to become that. The graduation rate has increased by over 25% during my tenure, as an example. We’re starting to really live out our legacy.

We started to be bold about stepping into spaces and places that we weren’t always welcomed.

The second obstacle was overcoming long-standing issues around how we fund our institution, looking at the business model, looking at what we did with respect to fundraising. And I think we really looked at those things very differently as we moved forward.  We started to be bold about stepping into spaces and places that we weren’t always welcomed. And once we were able to get in there and tell our story, people were very impressed and willing to invest in us.

LW: Your enrollment and graduation rate increases—I’m guessing they had something to do with the work that you’ve been doing on affordability?

WF: Yes. The number one reason that Howard students did not graduate was because of finances.  That financial barrier then led to other things—people working extra jobs, not getting enough sleep, not being able to focus enough on their schoolwork, that type of thing. Coming in, that was an issue that we looked at.  We were not raising enough endowed funds to help offset students’ bills, so we started doing things differently. We started what’s called a Grace Grant, which is a grant that we give to students who have an expected family contribution of zero. They get the maximum Pell [Grant]. We fill the rest of their gap on their tuition in order to help them matriculate.  We immediately started seeing a big difference in the graduation rate. Those students who did not get the full support graduated somewhere in the low 60s percentage-wise. The graduation rate of those who got it was 90-something percent.

We went to investors and donors and said to them, “Look at this data.”  And people started giving money, and we’ve now raised in excess of $45 million in that one area, with a goal of getting all the way to $100 million.  That’s an example where we did something different. We used the data…and convinced our investors that they should invest in us.

LW: Student activism is something that Howard is known for, but it has also been a challenge for you.  How do you reflect on those experiences now?   

WF: When I look at students who come to Howard, they’re very concerned about their place in society and what society has done and not done for them. That’s important and not lost on me.  However, there is some romanticism among students that activism is really all about protesting, none of which I have a problem with. But what I do want to make sure we have is the right balance, that we take our activism and advocacy, and we test it. We use all of the tools of negotiation, of interrogation, of debate, so that we do get the outcome we want. I think we’ve often had this in the wrong order.  Particularly later on in my tenure, I’ve been trying to put the students’ activism to work in a proactive fashion and not wait for there to be an issue to get somebody engaged in a conversation.

LW: What would you say about the politicization of higher education today, the roll back efforts around DEI, the sense that it is too biased, less valuable? 

WF: Let me start by saying that I think the issue in this country right now with extreme partisanship is real and it is causing our young people to question so many things about our society, including the things that we, over time, have come to love and hold up almost as a moral compass.  

We live in a country where we tout our democracy. We tout the ability for free elections. We tout our ability for the transfer of power, unencumbered.  And these young people have now lived in an era where every single one of those things has been questioned.  We’ve portrayed ourselves to the rest of the world as an arbiter of democracy and now we question everything about our elections. We question who should vote, how it should be managed. Young people see that, and they say, “There’s a hypocrisy taking place here. While you guys are casting aspersions afar, we have a problem right here. And you’re not solving it.”

As a result, they have started to turn away from a belief in that system. And I think that has hurt us. And as it seeps into this debate about liberalism in our education system, and turning back the tides on DEI, I think what people have started to say is, “I’m not sure that I believe in any of these things anymore. I feel that you guys are not honest about what it is you’re doing.”  

Young people are questioning even more. They’re questioning the very existence of why we are doing this and how we get here. How are we going to turn this off?  So, in my humble opinion, I think that our young people have to be redirected. How do we solve for this going forward as people question whether higher education is important anymore, in terms of being able to live a better life as a result?  I think what we have to do in higher education is to continue to tout and sell what higher education has been to this country. We have to lift those things up. 

And we do have to question and interrogate how we are providing information.  Is it allowing students to practice critical thinking? I would say that right now, it is not. On the average campus, it’s leaning left or leaning right, and when we bring people from the opposite side to speak on campuses, we’re shutting them down. We’re not having rich debate. And if it is not happening on our campuses, you have to believe it’s not happening in our barber shops, or in our grocery stores. And if we are a country that is not going to speak to each other because we have different views, we’re not going to be as strong as we could be. It’s a very critical time for higher education. I think we have to recognize how disappointed our young people are in our larger societal constructs, and we have to provide a solution for that in our higher ed institutions.

We need to remind our young people that we all belong to this construct, and we all have to figure out a way to make it work. It’s our responsibility, and in doing that, we don’t leave anybody behind.  Right now, we almost have a sanitary view about all this and we just avoid each other.  There are certain things we just don’t go to or participate in. And I think we need to change that, and say, “You know what? That’s not the right thing to do. Let’s go out with the goal of amplifying each other’s humanity.”  

We have to question and interrogate how we are providing information. Is it allowing students to practice critical thinking? I would say that right now, it is not.

And if we make that our goal, then we have a responsibility when we see an issue to jump in; whether we have an expertise or not, we need to learn about it and to understand it.  I don’t live in rural America, but there are challenges for people living in rural America. So the question is, “Do I have a responsibility to learn what those challenges may be?  And, when I do, is there something I could do about it?” Instead, what we say is, “if somebody lives in rural America, that’s not my problem.” And I think we have to get away from that because our goal, our responsibility, as a higher ed institution, is to amplify other people’s humanity.

LW: How can higher education help address these issues? 

WF: I think we have a real gap in civics education in our country. Most students who come to college aren’t aware of who their state reps or senators are, or even how bills get passed, or how laws are made. I think that’s another thing that we have to try to do a better job of—to explain how the country works so that when a Supreme Court decision comes down, students understand that that’s the tail end of a process that started in somebody’s court, in somebody’s jurisdiction. And I don’t think most students recognize that at all.  

Take students’ frustration with, for instance, the overturning of Roe v. Wade. They don’t recognize that the case that led to that started way back, and because nobody was paying attention, it didn’t get the type of activity around it when it should have. And for higher ed students in particular, they should be the most active among us, and they have the most resources to do that. And so, we should be supporting them better in this area.

LW: The January 6th, 2021 attack on the U.S. Capital: How did that impact the Howard community? And the reaction to that in America—what does that say about the separateness you are concerned about?  

WF: Several things about that day I think just encapsulate so much of our reality today. One was that I came out of my office and noticed a significant number of individuals associated with the Proud Boys movement parking their cars in parking lots around Howard. And I realized, subsequent to that, that it was because there was a train station there. But initially, we had no idea why it was happening. Was it because the vice president had gone to school here? So my security chief started setting up cars to kind of block access to the street. And then you go from that, down to the Capitol and all that was going on that day.  I got home and my kids were looking at the television. And I said to both to them, “Listen, you guys have been in front of CNN for the past two-to-three hours.” They were very distressed obviously and I said, “Let’s change the channel. Let’s go on Fox News for a little bit.” And so they did.  

The goal was to stay there for 30 minutes. I think they lasted 10 or 11 minutes and said they couldn’t watch it anymore.  And I said to them, “There are some kids who just did what you guys did. For three hours, they watched Fox News and their version of what is happening is very different from yours. That doesn’t make them bad. That doesn’t make them love this country any less. But it means that they have a different perspective. And part of your responsibility is to see how you can bridge that gap—not to become who they are, but to understand who they are. And to recognize that they have every right to their position as you do. And the more you’re empathetic about their perspective and understand it, even if you disagree with it, the more harmony there could be.”

Unfortunately, we are not giving our young people good examples. There’s a senator who called me to ask about coming to speak to my grad students after the 2016 election.  And I said to the person, “I would love to have you, but I want you to do me a favor. I want you to come with another senator from across the aisle, with whom you’ve worked on something difficult, so my students can see that that’s how you guys work.”  And the person just calmly looked at me and said, “Nah. At least, not this time.” And I thought to myself, “These are the people making laws in our country. If they don’t want to speak to each other, then we can’t expect our young people to take anything else away from it.”

For me, what is worse than the yelling is the silence.  There is a distressing silence in this country and that is the sound of people not speaking to each other. That is even more dangerous. And that’s why I started with why I think young people are so jaded today. They have the attitude of, “Why are you trying to tell me what to do when you guys can’t get it together yourselves?”  And the thing is, our young people actually are much more flexible and much more empathetic about people who are not in their circumstances, so we have an opportunity in the country. Young people are much more altruistic. They’re much more willing to understand a person’s sexual orientation or a person’s financial or social circumstances than older generations are. So, I think that we have to jump on that opportunity, because they have that openness. 

LW: As president of Howard, you are very active in the HBCU community. What are some of the biggest issues facing the sector right now? 

WF: I would say funding of infrastructure is really the challenge. After George Floyd’s murder, giving to social justice issues really spiked and HBCUs got a lot of attention.  But it wasn’t the entire sector. It probably was 20-to-25 institutions out of a hundred that really got attention and got money. That money has since gone away in many ways. Howard’s infrastructure around fundraising was there so we will continue to do well, but I’m really, really concerned that if those institutions are not able to have sustainable growth and sustainable funding, we could get into trouble as an entire sector.  

The question we need to answer is why is it even important to have strong HBCUs? Well, the data show that we produce and diversify so many fields—way above what our collective capacity is—and that we have to exist in order to diversify other, different fields.  Howard still sends more African Americans to medical school than any school in the country, as an example.   

But I do worry that this attention that has occurred over the past two or three years to some segment of the sector, which has already started to go away, will ultimately hurt the sector, because of longer-term neglect.  People now are going to say, “Well, listen. We jumped in and gave you guys some support and funding. And now we don’t have to do that.”

The second thing that I think is important for us to be thinking about is that we have to be competitive on an even playing field. The product that we supply has to be one of excellence. And I know that I speak for Howard in particular, but that has been our focus. We’ve been very focused on having the best programs, the best exposure that our students could get. And I’m very proud of what we’ve built around that.  Students who come here have very strong track records in terms of where they end up in their jobs and in life. That’s something that we’ve invested in, and that we’re committed to long-term.

LW: Speaking of improvements, you have made headlines with some of your hires.  How does that fit into the story? 

WF: It’s a good question because again, I think this is a demonstration of what I’ve been talking about. These are people that make a big splash. There’s no doubt about it because of their celebrity. But my attraction to them was really because of their excellence and their commitment to that excellence.  I developed a relationship with Ta-Nehisi Coates that was very personal and that started off with me convincing him to finish his degree. A little-known fact is that this famous author who is on my campus as a faculty member and teaching and holding a chair, is also matriculating to finish his degree. And that shows his commitment to excellence. I think when people see what Ta-Nehisi is producing, they’ll know this is far more than having a big name join you.  He had a writing workshop for students in the summer that he began before he started teaching. I will predict that several of those students are going to go on to become great authors like [him].  And that, ultimately, is going to be his legacy as well.  But that’s the type of excellence that he’s bringing. 

With Nikole Hannah-Jones, that was obviously a bit more opportunistic but, again, she had lots of other schools trying to step into this and I think the conversation that she had with me was quite different. I was not promising the bells and whistles. But what I was promising is that we would fulfill her mission to make sure that the role that journalism plays in our democracy would be alive and well. And I think that that intersection of our principles and mission is what attracted her to Howard. 

There is a distressing silence in this country and that is people not speaking to each other.

With Phylicia Rashad, I have to admit, I got a great assist from Chadwick Boseman, having him help me convince her to become the dean [of the College of Fine Arts].  Because [Rashad] could see so much in [Boseman], that she would then see in our young people, I knew what her commitment was. 

By the time this is published, I will have made another important hire.  All of these people, in my opinion, whether it’s Stacey Abrams or [a future hire], they have been excellent in their own right.  In my recruitment of them, we’ve been having conversations about what that excellence looks like, and how that fits in with what we are trying to do at Howard.

Unfortunately, sometimes that celebrity has overshadowed the other incredible faculty we’ve hired – nobody is going to put them on the front of the New York Times but, the reality is, I think in terms of academia, they are stars. That’s the other thing that I think hasn’t been well-told about our story – we’ve certainly been consistent.  It just so happens that the public personalities have gotten a lot of attention. 

LW: You have less than a year left as president, will you give us a hint as to what you are going to do next?  

WF: My intent is to retire, to really just take some time. I have committed to the board that when my successor gets here (Ben Vinson III, current provost of Case Western Reserve University), I will actively help him with the transition.  We’re already meeting once a week right now. Subsequent to that, I have a son who plays soccer in college and a daughter who plays volleyball—she’s a rising senior in high school—and I’m going to try to make it to every one of their games. I’m going to continue to travel with my wife. I want to travel to places where I could do some medical missions as well. I want to try to do about four medical missions a year. The other thing I’m committed to doing is going to Trinidad once a month to help mentor kids and that includes helping them to apply to higher ed in the U.S.

LW: That’s wonderful. Your wife, is she also a physician?

WF: No, she is the smart one in the family. She has a degree in computer science.